E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Any business looking for answers about how to process payments safely and efficiently can look no further than Commonwealth Consulting Group. Headquartered in Worcester, MA, Commonwealth prides itself on being “your partner in the payment industry.”
“Commonwealth Consulting Group was founded in 2010 with a single mission,” said Ilene Holman, account manager, “to ensure every client is processing all forms of electronic payments with the most cost-effective and efficient solutions.”
“For too long, the payment processing industry has benefited from customer confusion,” Ms. Holman explained. “We believe in educating our clients, and we always offer interchange pricing. Our statements are transparent and easy to understand; you’ll always know what your costs are and why.”
Most importantly, Ms. Holman said Commonwealth considers itself a partner in the successful operation and growth of its clients’ business. “We offer free AR cost savings analysis, account reconciliation, online reporting and analysis, virtual terminal gateways, development software, and Level II and Level III pricing options,” she said.
“Unlike some merchant service companies, we’re just getting started after the relationship is established – we’re in it for the long haul. All of this, backed by superior customer service from qualified local representatives is what separates Commonwealth from its competitors.”
Ms. Holman added that she loves doing business in North Central Massachusetts. “This region is a close-knit, diverse and well-connected business community comprised of many small and medium-sized businesses that rely on the merchant services that we provide,” she said. “This part of the state is also rich in tradition, tourist attractions, and entrepreneurial activity.”
Commonwealth is very involved in giving back to the community that has contributed to its success. “We support a number of youth sports organizations,” Holman noted, “we sponsor several community events throughout the year, and our employees serve on the boards of a number of local organizations.”
As businesses recover from the challenges of the COVID Pandemic, Ms. Holman shared some optimism about the future. “The last two plus years have been challenging for the business community,” she added, “but during the pandemic, we found that many of our relationships were made stronger because we responded to our clients’ need for remote and contactless payments, cash discounting options, and ATMs, all things that made it possible for our clients to adapt to the changed environment.”
“Going forward, those strengthened relationships are generating referrals and continued growth for our company,” she said.
Ms. Holman notes that her team of eight employees “have to be good listeners in order to provide solutions for our customers’ business needs.” She added the staff is “customer-focused, self-motivated, and detail-driven.” All this is done in a workplace culture which she best describes as “relaxed.”
Commonwealth’s website clearly defines the depths of its services and solutions:
In addition to its website, Ms. Holman explained that Commonwealth promotes itself through all of the usual channels, including social media, event sponsorships, digital ads on our ATMs, monthly newsletters, and networking opportunities. “But,” she said, “our best leads come from word of mouth and referrals from satisfied customers.”
In describing Commonwealth’s strongest influences, Ms. Holman said “we’ve always worked to be more customer-focused than our competitors. So I guess you could say that we have learned what not to do by paying attention to the reasons our customers share for switching to Commonwealth from a competitor.”
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Source: State House News Service
Author: Colin A. Young
1.6 Percent Growth Expected, 4.1 Percent When Surtax Included
The Healey administration and legislative budget managers agreed Monday to build their upcoming state budget plans on the assumptions that they will have $40.41 billion in general state tax revenue to spend in the budget year that begins July 1 and an additional $1 billion in revenue from the state’s new high-earner surtax that can be put towards education or transportation.
The fiscal year 2024 consensus revenue agreement announced Monday would represent 1.6 percent growth over the latest estimate for fiscal year 2023 tax revenue, or 4.1 percent growth when adding the $1 billion in projected revenue from the surtax on income greater than $1 million to the equation. The surtax revenue, by law, is supposed to only be spent on education and transportation initiatives.
“The Fiscal Year 2024 consensus revenue forecast lays the groundwork for a fiscally responsible FY24 spending plan that supports core services for residents and makes meaningful and sustainable progress in addressing the varied needs and issues facing the Commonwealth,” Administration and Finance Secretary Matthew Gorzkowicz, who agreed to the growth figure with Ways and Means Committee chairs Rep. Aaron Michlewitz and Sen. Michael Rodrigues, said. “More importantly, the additional surtax revenue will allow for significant new investments in transportation and education that will make the Commonwealth more competitive, affordable, and equitable.”
Gov. Maura Healey is expected to file her first annual budget proposal by March 1. The House and Senate will redraft Healey’s spending blueprint and debate their own versions, likely in April and May. Fiscal year 2024 begins on July 1, but Massachusetts has rarely had its full-year budget in place by that date in recent years.
“I think really important and exciting news on the consensus revenue and what is an atypical year in terms of how these things are put together. So we’re really pleased to be able to announce that today,” Healey said Monday afternoon.
The governor referred back to the consensus revenue accord later in the same press conference Monday when asked about the future of Chapter 62F, the state tax revenue cap law that House lawmakers in particular have said they want to see changed.
“I don’t know what the future looks like,” she said. “I know that right now we’re really pleased to be out with the consensus revenue number. We’ll be having some discussions about upcoming budget and priorities and the like, and a lot of work to sort through in the immediate,” Healey said.
Rodrigues said the revenue accord “provides a strong foundation for the Legislature and the Healey-Driscoll administration to develop a forward looking FY24 budget plan that upholds fiscal responsibility and meets the critical needs of our communities.” Michlewitz said it “will allow the Legislature and the Healey-Driscoll administration to collectively construct a reasonable and appropriate budget for the upcoming fiscal year.”
“By basing the budget on a judicious consensus revenue figure, the Commonwealth will be able to make the necessary investments that our constituents deserve, while at the same time enhancing the state’s fiscal health,” Michlewitz said.
The $40.41 billion revenue estimate that Gorzkowicz, Michlewitz and Rodrigues agreed to Monday, a day ahead of their deadline, is largely in keeping with the testimony they heard from economic and budget experts at a hearing last week.
The Department of Revenue forecasted fiscal year 2024 state tax revenue within a range of $39.838 billion to $41.017 billion, the Mass. Taxpayers Foundation projected that fiscal year 2024 state revenues will come in at $40.06 billion, and the Center for State Policy Analysis at Tufts University estimated that fiscal year 2024 state tax revenue will land at $40.2 billion.
While the official estimate of 1.6 percent growth is well below what Beacon Hill officials have projected in each of the last at least six years, it means that state revenues are expected to stay at their significantly elevated levels.
The consensus revenue growth estimates were for 3.5 percent in fiscal 2022 and 2.7 percent in fiscal 2023, but over those two years state tax revenues actually surged more than 15 percent and more than 20 percent, respectively. The fiscal year 2024 revenue estimate of $40.41 billion is more than $10 billion above the estimate that Michlewitz, Rodrigues and the Baker administration originally agreed to for fiscal year 2022 ($30.12 billion) in January 2021.
The state budget, which totals $52.7 billion for fiscal 2023, is supplemented by substantial federal revenues along with non-tax revenues like fees. The fiscal year 2023 bottom line represented an increase of $5.1 billion or 10.7 percent over the $47.6 billion annual budget passed for fiscal 2022.
Gorzkowicz, Michlewitz and Rodrigues also confirmed Monday the amounts of money that will be transferred to various entities that have over the years secured themselves dedicated budget carve-outs. The MBTA will get $1.463 billion ($138 million more than in the current year), the Massachusetts School Building Authority will get $1.303 billion (an increase of $138 million), and $27 million will flow to the Workforce Training Fund.
There will also be a $4.105 billion transfer to the state pension fund — an increase of $361 million over the fiscal 2023 contribution — which is expected to keep Massachusetts on track to fully fund its pension liability by 2036.
Gorzkowicz also announced Monday that he was upgrading the current year’s revenue estimate by $151 million or about 0.4 percent, from $39.618 billion to $39.768 billion. The three top state budget officials said that $100 million of fiscal year 2023 revenue was earmarked Monday for use to “fully pay down” pension liabilities stemming from a 2015 early retirement incentive program that otherwise would not have been paid off until fiscal year 2027. That decision was announced as one made by “the secretary and chairs.”
Through the first half of fiscal 2023, DOR has collected $17.789 billion, which is $56 million or 0.3 percent less than what was collected to the same period of fiscal 2022, but still $1.087 billion or 6.5 percent more had been expected during that time period.
“However, a significant portion of the above-benchmark performance is due to lower than expected credits claimed by [pass-through entity] members, which we do expect to reverse in the second half of this fiscal year,” Revenue Commissioner Geoffrey Snyder said last week.
Gorzkowicz, Michlewitz and Rodrigues also agreed Monday to a 3.6 percent rate of potential gross state product growth for calendar year 2023. That figure is used to set up a health care cost growth benchmark under the 2012 cost containment law.
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber | Massachusetts Business | Massachusetts Economy | Massachusetts Chamber of Commerce | Government Affairs | State House News Service | Economic Development
Source: State House News Service
Author: Colin A. Young
Home Sales Fell Nearly 16 Percent Compared To 2021
After two years of double-digit increases in home sale prices and inventory that couldn’t keep up with demand, signs of a correction in the Massachusetts housing market were apparent in the final 2022 statistics, analysts at The Warren Group said Tuesday.
“The Massachusetts single-family market finally hit that wall we’ve all been anticipating,” Tim Warren, CEO of The Warren Group, said. “For the last few years, housing market activity has been so hot that inventory was unable to keep up — and our numbers reflect that. Add in economic uncertainties and the fact that mortgage rates are nearly double what they were a year ago, and you have the making for a cooling housing market.”
The industry watchers’ latest report paints a picture of the issues that Gov. Maura Healey’s proposed secretary of housing will have to contend with if or when that office is created. Healey declared high housing costs “unacceptable for our people, our businesses and our state’s future” in her inaugural address and said she would establish a new Cabinet secretary specific to housing within her first 100 days in office.
In 2022, there were 52,397 single-family home sales in Massachusetts — a 15.9 percent decrease compared to 2021. And at the same time, the median single-family home price increased 7.8 percent in 2022 to $550,000. Compared to the end of 2020, home sales are down 15.3 percent while the median sale price is up 23 percent.
The 3,838 single-family home sales in Massachusetts in December 2022 represented a decline of 31.7 percent from a year earlier while the median sale price of $510,000 set a new all-time high for the final month of the calendar year. Despite that, The Warren Group said, “year-over-year increases have been shrinking for the past three months.”
Tim Warren noted that home prices are still rising but that the increases are getting slimmer, “and they’re even getting close to none.” He said homes in Massachusetts cost more than buyers are willing to spend, inventory is drying up and rising mortgage rates make a purchase even more costly.
“People who were considering a home purchase have backed off, and instead of offering to purchase above the asking price, they are either on the sidelines or driving a hard bargain as bidding wars have become a thing of the past,” he said on The Warren Group’s monthly podcast. He added, “Talk of inflation and a possible recession this year have made consumers cautious and they have have curbed their enthusiasm for a new home.”
Further eroding buyers’ fervor is the talk of a looming recession and resulting job losses in 2023 as the Federal Reserve Bank appears poised to continue ratcheting up interest rates, Warren said.
“Given this scenario, I think the downward trend will continue throughout 2023 for the Massachusetts real estate market. Fewer listings will mean fewer sales and high mortgage rates will exert downward pressure on prices. Probably not all but some of the months of 2023 will see lower median price then in the same month in 2022,” he said. “In the stock market, prices declined by nearly 20 percent in 2022. We won’t see that deep correction in the local real estate market, but I expect we’ll see some price declines. And those who are confident in their jobs and their finances will find some bargains as the market slows.”
Harvard University professor Kenneth Rogoff put a number on his expectation for housing market declines in coming years, telling Bloomberg Television on Tuesday that he expects about a 10 percent drop over the next few years.
“There’s still a lot of downward adjustment in the housing markets globally, not just in the United States,” he said.
By April 15, the governor has said she will file legislation to create a standalone secretary of housing, splitting it off from the current Executive Office of Housing and Economic Development. Healey made housing a major platform of her gubernatorial campaign last year and the issue was among the first policy areas she addressed in her Jan. 5 inaugural speech.
“The cost of housing is out of control for too many because we simply don’t have enough of it,” Healey said. “If we want Massachusetts to be a home for all, we need to build more places to live and we need to make sure those homes are within reach.”
Healey’s bifurcation of the Executive Office of Housing and Economic Development is likely to happen under the authority of Article 87 of the state Constitution. Under Article 87, executive branch reorganizations require a legislative hearing within 30 days of filing, a committee vote within 10 days of the hearing, and must receive an up-or-down vote from the Legislature, without amendment, within 60 days or the action takes effect. The Legislature allowed a handful of Article 87 reorganizations to take effect without votes under the Baker administration.
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber | Massachusetts Business | Massachusetts Economy | Massachusetts Chamber of Commerce | Government Affairs | State House News Service | Economic Development
Leominster Credit Union will hold a Shred-A-Thon at its 910 West Boylston Street, Worcester, MA location on Saturday, September 16, 2023 from 9:00AM – Noon.
Members and non-members can get rid of old, sensitive documents by shredding and recycling them at the Shred-A-Thon. All items will be shred on site by a secure shredding service, New England Security Shredders.
Members of the community can bring up to three legal size file boxes or three 13-gallon kitchen trash bags to be shred for free. However, we will be accepting donations for Habitat for Humanity during the event. The Shred-A-Thon helps raise awareness about recycling and of course the importance of shredding personal documents to protect against identity theft.
Important documents to bring to the Shred-A-Thon include bank statements, tax returns, medical bills, credit card statements and other personal documents.
For more information contact Joanne Lattanzi, VP/Marketing 978-466-7240 or .
Founded in 1954, Leominster Credit Union (LCU) is a member-owned, not-for-profit financial cooperative with a full range of deposit, lending and other financial services. Headquartered in Leominster, Massachusetts, LCU is proud to claim nearly 40,000 members and more than $800 million in assets. LCU has seven branch locations in Leominster, Clinton, Holden, North Leominster, Sterling and Worcester with ATM services at all branch locations. LCU also provides 24-hour banking via Mobile and Online services. Visit leominstercu.com or call 800-649-4646
Tomorrow, Mount Wachusett Community College President James Vander Hooven will join Governor Maura Healey and Lieutenant Governor Kim Driscoll at a press conference to launch MassReconnect, the administration’s program to provide free community college for Massachusetts residents aged 25 and older. The administration will also be making an announcement about its efforts to support community colleges with implementing this transformative program.
Who: Governor Healey, Lieutenant Governor Driscoll, Secretary of Education Patrick Tutwiler, Senate President Karen Spilka, Department of Higher Education Commissioner Noe Ortega, President James Vander Hooven and other community college presidents, elected officials, MassReconnect students
What: MassReconnect Launch
When: Thursday, August 24, 2023, at 11:00 am
Where: MassBay Community College, Wellesley Hills Campus, 50 Oakland Street Wellesley Hills, MA 02481. Take first driveway on the left and an officer will direct you to media parking lot.
Press: Open
Fidelity Bank announced the appointment of Shawn Tolf to Vice President, Business Service Sales Representative. In this role, he will work with business clients, providing personalized service and a variety of Business Services and Cash Management solutions, to help them grow, optimize their cash flow, and reduce fraud. He will be based at the bank’s headquarters at the Leominster Connector.
Tolf comes to Fidelity Bank from Eastern Bank, where he served as Business Banking Relationship Manager and oversaw commercial, industrial and commercial real estate lending as well as deposit growth and fee revenue from cash management and other ancillary services. Prior to Eastern Bank, Tolf spent 15 years at Citizens Bank where he held a variety of roles, including Branch Manager and Business Banking Relationship Manager.
“Shawn’s many years of banking experience combined with his tendency of caring for his clients and their business aligns perfectly with our LifeDesign banking approach and C.A.R.E. Process. Shawn will serve our clients well helping them make decisions with clarity and confidence to get where they want to be,” said Lesly Murray, senior vice president, director, Business Services.
A graduate of Nashoba Regional High School, he attended Quinsigamond Community College. In the community, Tolf serves as a mentor for Entrepreneurship for All (EforAll), an organization accelerating economic and social impact in communities nationwide through inclusive entrepreneurship.
He resides in Lunenburg with his wife and three children.
About Fidelity Bank:
Founded in 1888, Fidelity Bank is one of the strongest independent community banks in Central and Eastern Massachusetts. Celebrating its 20-year anniversary as the brand promise to the community, Fidelity Bank’s unique LifeDesign approach to banking provides the care and clarity needed to make informed decisions with confidence. The Bank offers a range of personal and business banking solutions to clients in 13 full-service banking centers in Leominster, Worcester, Fitchburg, Needham, Gardner, Shirley, Barre, Millbury, Paxton, Princeton, and Winchendon. The Bank has consistently earned a “5 Star” rating from BauerFinancial, Inc., the nation’s leading independent bank rating and research firm. Fidelity Bank was the only bank in Central and Western Massachusetts recognized as one of Forbes “America’s Best Banks in Each State 2022,” in addition to being voted Worcester Telegram & Gazette Best Financial Services in Central Massachusetts and placing on the Boston Globe’s Top Places to Work list six times. As of June 30, 2023, the bank had total assets of approximately $1.4 billion. For more information, visit fidelitybankonline.com.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA