E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
(North Central, MA) – The North Central Massachusetts Chamber of Commerce is pleased to announce the addition of Desiree Moreno to its professional staff in the position of Business Development Manager.
Ms. Moreno will be responsible for leading the Chamber’s member recruitment and retention efforts. She joins the Chamber from Monster.com where she worked as a Business Development Representative. She has roots in the community, growing up locally and currently residing in Fitchburg. Her family owns and operates a local small business which is also a Chamber member and successful client of the Chamber’s economic development arm, the North Central Massachusetts Development Corporation. In addition to her experience at Monster.com, she has also worked at her family’s business part-time. She holds a Bachelor’s Degree in Business Management from Salem State University and volunteers her time coaching softball.
“We are excited to welcome Desiree to our team,” said Roy M. Nascimento, President & CEO of the North Central Massachusetts Chamber of Commerce. “Her energy, experience, local roots and strong interest in the work of the Chamber and our affiliates made a positive impression during the selection process. She will play an important role in our efforts to engage business leaders in North Central Massachusetts”
Existing members or businesses interested in learning more about the North Central Massachusetts Chamber of Commerce can reach out to Desiree Moreno at 978.353.7600 ext. 239 or via email at .
FEB. 26, 2021…..It’s the supply, stupid.
Those weren’t the exact words Gov. Charlie Baker used Thursday, but as he got barraged with criticism from Democratic lawmakers eager to show they were ready to stand up to the Republican administration, it was a defense he would return to again and again.
The new Joint Committee on COVID-19 and Emergency Preparedness’s vaccine oversight hearing was must-see streaming on Beacon Hill, even with the governor trying to offer his own counter-programming.
The state’s vaccine rollout, and more specifically its online appointment booking system, continued to be a source of consternation this week. While the system didn’t crash, per se, the experience of fighting online with hundreds of thousands of people for one of the 50,000 new appointments left an anxious public unpacified.
The math just doesn’t work, Baker told lawmakers who were seeking answers, or someone to blame. When the feds give us more doses, we’ll vaccinate more people, he said.
However, the limited-supply argument only took the governor so far as he testified for about an hour before the committee, whose members felt that just putting shots in people’s arms wasn’t a sufficient measure of success.
They weren’t there to hear the governor recite statistics about Massachusetts ranking tops in the country for first doses administered among states with more than 5 million residents, or that Bloomberg placed the state second for first doses administered to Black residents. Though he did do that.
“You’re missing how broken the system is right now,” said Rep. William Driscoll, a Milton Democrat and co-chair of the committee.
Residents — their constituents – were tired and frustrated of logging onto the state’s vaccine website day-after-day, week-after-week, only to find there are either no appointments available or, as occurred Thursday, they were in line behind 90,000 other people. There has to be a better way, lawmakers said.
“Will you say sorry to the million of people…,” said Sen. Eric Lesser, in one of the most pointed lines of questioning the governor faced all day.
“Of course, absolutely. Definitely. Yes, of course,” Baker said.
In the middle of this tense back and forth between Baker and legislators, it leaked out that Baker was about to announce that the state would allow fans to return to large venues like Fenway Park in time for Opening Day.
He would use his 1 p.m. event in Salem as a reason to duck out of the 11 a.m. oversight hearing, though he promised he would come back in a few weeks when asked.
But at the Ledger Restaurant and Bar, Baker announced that the reopening phase he first described back in May as the “New Normal” was finally on the horizon.
Beginning March 22, Baker said the state would move into Phase 4, meaning Fenway Park, Gillette Stadium and TD Garden could reopen to spectators, although at a limited 12 percent capacity. For baseball fans, that means about 4,500 people will be able to watch the first pitch get thrown live on April 1.
The push ahead into the next phase of economic activity also means that gathering size limits on indoor and outdoor events will increase to 100 and 150, respectively. So as Massachusetts mourns the anniversary of the superspreader Biogen conference this week, it can also look ahead to the return, on a much smaller scale, of conferences … and weddings … with dancing.
Even before that happens, the administration said beginning Monday most businesses will see their capacity limits increased to 50 percent. Concert halls and theaters will be allowed to reopen at half capacity, capped at 500 people, roller rinks and other indoor recreation facilities will be back in business. And restaurants beginning will no longer have a percent capacity limit and will be permitted to host musical performances, with six-foot social distancing enforced and limits of six people per table and 90-minute seatings.
“We’re almost there,” Baker said. “We’re going to continue to move forward and if all goes according to plan and the feds increase supply (of vaccine) we could be in a very different position a couple, three months from now,” Baker said.
There was that supply issue again, and it could improve soon. Pfizer and Moderna both told Congress that they planned to significantly ramp up production in March, and the FDA on Friday was considering Johnson & Johnson’s application for emergency use of its one-dose vaccine.
But in the meantime, Baker said vaccines are not required to safely bring students back to school, and wants to see that happen by April.
Education Commissioner Jeff Riley helped lay out the administration’s plan on Tuesday to bring elementary school students back to the classroom full time by April.
About 80 percent of districts have brought students back at least part-time, and the administration’s position is that the improved health conditions no longer justify waiting, at least for younger students.
The administration’s goal was a slam dunk. It was hard to find anyone who didn’t think children belong in a classroom and would benefit socially and academically from a return to in-person learning. The controversy remains about how to make that happen.
“The state’s plan to fully reopen most schools in the middle of the COVID-19 pandemic shows callous disregard for the health and safety of school employees, students and families and rides roughshod over the rights and interests of local communities,” said Massachusetts Teachers Association President Merrie Najimy.
And Najimy isn’t alone in thinking teachers – who are in the next group to be vaccinated — deserve even greater prioritization. House Speaker Ron Mariano amplified the issue last weekend in a television interview when he said he thought teachers should be moved “to the head of the line.”
But this week, Mariano was all about pushing through a package of legislative rules that stopped short of the transparency-driven reforms passed by the Senate that would make sure all committee votes are published online and written testimony to committees be made public upon request Rules reformers, like freshman Rep. Erika Uyterhoeven, found more support among her Republican colleagues than her fellow Democrats for matching the Senate’s proposal. But that’s actually not an unusual phenomenon when it comes to debating the rules.
While the joint House-Senate rules sparked considerable back-and-forth, there were no objections to calling off a special election for mayor of Boston this year. The House and Senate both enacted a necessary home rule petition to make that happen should Walsh resign before next Friday, as one of their own – Rep. Jon Santiago of the South End – jumped into the race for mayor.
The new speaker also told House members that he would seek to extend voting-by-mail through June while the House works on making the option permanent in Massachusetts. An extension of the voting-by-mail rules past March 31 would ensure that all municipal elections planned for this spring would be covered.
Massachusetts Republican Party Chairman Jim Lyons, however, said he is still waiting for Secretary of State William Galvin to acknowledge GOP requests for a full review of the 2020 election and the strengths and vulnerabilities of the mail-in voting system.
Regardless of how that debate unfolds, voters in the 19th Suffolk District will choose before the end of next month who should replace former Speaker Robert DeLeo and represent them in the House.
That race got rocked this week by allegations of sexual harassment against former DeLeo and Sen. Paul Feeney aide Tino Capobianco, who quickly saw endorsements from Attorney General Maura Healey, Joseph Kennedy III and even Feeney disappear. Capobianco denied the thrust of the allegations, reported by GBH, and apologized if he hurt anyone, but voters will deliver the ultimate verdict in the primary on Tuesday.
They may be at odds over voting, but Lyons and Galvin were able to agree Friday, along with Democratic Party Chairman Gus Bickford and BC Law School Dean Vincent Rougeau, to offer Woburn City Clerk Bill Campbell the job of director of the Office of Campaign and Political Finance.
Campbell will be the first new head of the campaign finance agency in more than 25 years.
That’s less than the maximum sentence for one count of bank fraud, to which former Rep. David Nangle pleaded guilty to four of this week as part of a plea agreement with departing U.S. Attorney Andrew Lelling.
All told, the Lowell Democrat pleaded guilty to 10 counts of wire fraud, four counts of bank fraud, four counts of making false statements to a bank and five counts of filing false tax returns. Nangle’s crimes involved using campaign funds to pay for golf club memberships and his casino gambling habits, as well as fraudulently securing loans by concealing his debt and using that money to gamble.
Federal prosecutors did not make a recommendation of prison time, but the 11-term legislator who lost reelection last year while under indictment has a sentencing hearing set for June 24.
COVID-19 Business Relief Grants
Today, an additional 1,108 businesses are receiving COVID-19 relief grants totaling more than $49 million in awards to help with expenses like payroll, benefits, utilities and rent. To date, the Baker-Polito Administration has awarded more than $563 million in direct financial support to 12,320 businesses impacted by the pandemic through the Small Business and Sector-Specific Grant Programs.
Each business meets sector and demographic priorities set for the two grant programs. More than half of grantees are restaurants, bars, caterers, operators of personal services like hair and nail salons, and independent retailers. Over half of the businesses receiving relief are women-and-minority-owned enterprises.
Oxford, Massachusetts, June 26, 2020—bankHometown has approved over 700 Paycheck Protection Program (PPP) loans totaling approximately $68 million, allowing hundreds of local businesses across central Massachusetts and northeastern Connecticut to keep more than 7,500 employees on the payroll.
The program has helped small businesses like bankHometown customer Cleartech Group, a Leominster-based IT management and consulting company serving small and medium-sized businesses across central Massachusetts.

(Pictured L-R) Cleartech Group President and Owner Tony Fields with bankHometown President and CEO Robert J. Morton, Vice President and Commercial Loan Officer Christina DiRusso, and Leominster office Assistant Vice President and Branch Officer Donna Daigle.
President and Owner Tony Fields said that when the shutdown began in March, he quickly put aside his company’s growth plan and made some tough choices, including laying off two employees, to ensure his company could continue supporting its clients. He said Cleartech’s focus turned to helping business owners “embrace the new normal” by putting in place the proper infrastructure and security needed for employees to work from home.
“Initially, it was a shock for us. Then it quickly became a humanitarian effort to get our customers connected so they could operate remotely as much as possible and as quickly as possible,” Fields said. “A lot of our value is in working with clients onsite, but we had to switch to a fully virtual environment ourselves and then get clients up and running remotely with reduced staff. In the span of two weeks, we went from growth mode to survival mode.”
Fields said that PPP funding helped relieve an “incredible sense of uncertainty” for himself and his nine employees and allowed him to feel positive not only about his own company’s ability to weather the storm but about the survival of the small businesses his company supports.
“When the PPP came out, it gave us all the hope that there was a light at the end of the tunnel,” he said. “It was like a bridge was built for us to get through this with confidence.”
The Small Business Administration’s Paycheck Protection Program (PPP) is a small business stimulus program included in the federal government’s $2.2 trillion Coronavirus Aid, Relief, and Economic Security (CARES) Act. The PPP initially provided $349 billion for SBA lenders like bankHometown to fund loans to businesses on a first-come, first served basis in order to guarantee eight weeks of payroll and other costs to help businesses remain viable. Funds were exhausted in less than two weeks, but Congress provided for additional funding capacity of $320 billion. To qualify, businesses must have 500 or fewer employees and demonstrate that they have been negatively affected by the Coronavirus. If used for payroll and other qualifying expenses, the loans are forgivable.

(Pictured L-R) bankHometown President and CEO Robert J. Morton; Athol-Orange Community Television Executive Director Carol Courville; bankHometown Vice President and Commercial Loan Officer Christina DiRusso and Athol office Assistant Vice President and Branch Officer Marc Ostberg.
The program also helped bankHometown customer Athol-Orange Community Television, a non-profit public access station centered in Athol. Executive Director Carol Courville said AOTV was luckier than most non-profits in being able to rely on funding from cable subscriptions but that she and her board quickly saw the potential for the pandemic’s long-term negative effect in the form of cancelled fundraising events and other sponsorships.
“We knew we weren’t going to be able to do the type of fundraising necessary to continue our mission, and that hurt us a lot,” Courville said. “We knew right away that this would be a long haul and that we could have budgetary issues that lasted well into the fall and through the rest of the year.”
Courville said that securing funds from the PPP was an enormous relief both mentally and emotionally on herself and her one full-time and three part-time employees, who could then work from home to create the station’s programming without worrying about potential layoffs.
“Taking that burden off the staff’s shoulders gave them security and that was golden,” she said. “They didn’t have to worry about raising funds or losing their jobs while completely changing the whole way we provided services and quickly adapted to new technology to produce government meetings and other programs. It would have been overwhelming.”
bankHometown’s commercial lending teams worked tirelessly to submit applications on behalf of hundreds of its small business customers like Cleartech and AOTV, knowing that for many business owners, timing was critical.
“These are trying times, and we understand the financial situation our customers are facing and the negative impact it can have on their business, the staff, and the community,” said bankHometown President and CEO Robert J. Morton. “We moved quickly to get these funds in our customers’ hands so they could meet all of their obligations. As a community bank, this is what we do and I’m proud of our ability to help local organizations,” he said.
Despite national reports that some PPP funds went to larger businesses, approximately 60 percent of the PPP loans bankHometown processed were less than $50,000 and more than 90 percent were less than $250,000, indicating that on the local level, the program has benefitted the small businesses for which it was intended.
Courville credits bankHometown Vice President and Commercial Loan Officer Christina DiRusso as well as the bank’s Athol office Assistant Vice President and Branch Officer Marc Ostberg for helping AOTV secure their economic lifeline quickly in the first round of the PPP, when colleagues at other small businesses were having trouble getting a call back from bigger banks.
“Christina called me back the first day and made it easy for me. She took me through the whole application process, which was really designed for businesses and not for not-for-profits,” Courville recalls. “That’s why working with a local bank like bankHometown was so important. It made a big difference to know that you could talk to someone. They made it happen.”
“We couldn’t have kept afloat if the money ran out,” she added. “So I just want to thank bankHometown.”
Fields said he didn’t realize how unusual his strong business relationship with bankHometown’s DiRusso and Leominster office Assistant Vice President and Branch Officer Donna Daigle was, until he heard from colleagues in a global entrepreneur forum who voiced frustration in getting their banks to assist them with their PPP application or even return their calls.
“With the PPP, I was always informed and knew where I stood, so I just assumed that this was how it got done, this was the norm,” he said. “But my fellow entrepreneurs were struggling through the process and experienced at least two weeks of unnecessary anxiety that I never felt. That’s when I realized how special my partnership with bankHometown was.”
Fields said he was approved and had the funds in-hand quickly while more than half of the entrepreneurs he connects with were still struggling to apply, proving that a local banking relationship is key to sustaining small business.
“They have your back and are part of your business. They’re an advocate working for you,” he said. “Now more than ever, I’m a cheerleader for bankHometown.”
About bankHometown
Founded in 1889, bankHometown is headquartered in Oxford, Massachusetts, and has $1.0 billion in assets and 15 branches located throughout central Massachusetts and northeastern Connecticut. Through its sponsorship and charitable giving program, bankHometown and the Hometown Bank Community Foundation support non-profit organizations and causes throughout Worcester and Windham Counties. In 2019, the bank and foundation donated more than $328,000 to nearly 270 organizations. Over the last four years, the program has donated more than $1.1 million. For more information, visit bankhometown.com.
Effort will mobilize sewing-enthusiast “Rosies” and corporate partners to join AIS in creating and sponsoring donations of high quality, reusable face masks

The Sew the Masks campaign is mobilizing AIS sewing professionals as well as private, individual sewing enthusiasts – known as “Rosies” – to create high-quality masks from AIS-sourced materials and donate them to healthcare providers, first responders, essential workers and others at risk in the fight against COVID-19.
“No healthcare worker, first responder or other front-line employee should be worried about access to personal protective equipment such as masks. Yet we continue to see mask shortages among the people most at risk of infection,” said Bruce Platzman, CEO of AIS. “We strongly believe that high quality, comfortable, washable and reusable masks can make a big impact. And we are actively recruiting sewing enthusiasts across the country – along with corporate partners—to join this effort. Collaborate with AIS and the United Way and let’s collectively donate one million facemasks to those most in need.”
The Sew the Mask program has four simple steps:
“We are proud to partner with AIS to provide these high-quality masks to those most in need. We think this initiative is an effective and creative way to rally the public, to create opportunities for volunteers to support their local community from the safety of their own homes, and for local businesses to engage in a meaningful effort to promote public safety during this unprecedented crises,” Kory Eng, President and CEO of the United Way of North Central Massachusetts shared.
AIS also allocated a production line of its employees in early April on the manufacturing floor to make these masks, featuring antimicrobial covers that repel moisture and a non-treated, comfortable inner layer filter of polypropylene. AIS masks are already helping protect healthcare workers at UMass Medical Center and Brigham and Women’s Hospital, as well as first responders around Massachusetts and others.
“Our company has donated thousands of these masks already to hospitals and first responders across Massachusetts. But the need is so great, we could never do alone what we can do with others. We are pleased to partner with the United Way of North Central Massachusetts, joining together as part of coordinated effort,” said Platzman. “We think there are many potential ‘Rosies’ out there ready to donate their skills and time to ensure high-quality PPE is there when these essential players need it. And we’re seeing many caring corporate citizens in New England and around the country wanting to partner with us to sponsor the effort to coordinate mask donations in their communities and across the United Way’s vast network.”
One of the illustrations featured in the original Rosie campaign artwork is a representation of a real life “Rosie”, MJ, who works at AIS as in shipping. She has a deep compassion to help those around her. AIS was inspired by her effervescent energy, self-less dedication to others, and roll up your sleeves attitude as a role model for the program. Illustrations created by Lindsey Platzman.
For more information, to become a “Rosie” or to learn about corporate partnerships and sponsorship of mask creation and donations, visit www.sewthemasks.com.
ABOUT AIS
AIS, headquartered in Leominster, Massachusetts, is a leading manufacturer of commercial office furniture and boasts one of the most impressive stories of growth and success in the furniture industry. Founded in 1989, the company is known for offering market-relevant, feature-rich product lines that entice designers and support the diverse needs of end-users while offering exceptional value. AIS is an innovator that leads the industry in
sustainable, lean manufacturing, lead-time performance and manufacturing flexibility. AIS has permanent showrooms at its Leominster headquarters and also in Chicago, New York City and Washington, D.C. With locations across the U.S., AIS has more than 800 employees and over 1 million square feet of office, showroom and factory space. Sales for 2019 were $225 million. For more information, visit www.ais-inc.com.

Hosted by: Paul Chlebecek, Edward Jones
Presenter: James Ignazio, MFS Investment Management
Important Zoom Details:
Date and time: Tuesday June 9th at 5:00 PM ET
To attend, click the following link:
https://edwardjones.zoom.us/j/7230834201?pwd=M3k1SGhxTXh2VERQTG4zVDBMZ09WQT09
To join by one-tap mobile or phone if you have no computer, call +19292056099,,723083. You will need the following meeting ID and password:
Meeting ID: 723 083 4201
Password: 299836
When you join the conference, you will be prompted to enter your name and email address. To protect your privacy, we recommend entering only your initials, as this information (but not your email address) will display during the conference.
I hope you can join us for this virtual event. You are welcome to share the registration link with others.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA