E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Today, Governor Charlie Baker, Lieutenant Governor Karyn Polito, and Acting MassDOT Secretary of Transportation Jamey Tesler joined legislators, municipal leaders, and other stakeholders in a virtual ceremonial signing of the $16 billion Transportation Bond Bill legislation. This legislation was signed into law on January 15, 2021, and authorizes funding across all modes of transportation to support and facilitate the ongoing continual efforts of MassDOT and the MBTA to invest in and modernize the Commonwealth’s transportation system.
“The Transportation Bond Bill builds upon our Administration’s ongoing commitment to create a 21st-century mobility infrastructure that will prepare the Commonwealth to capitalize on emerging changes in transportation technology and behavior,” said Governor Charlie Baker. “MassDOT and the MBTA have continued to implement widespread improvements throughout the transportation system and this new bond authorization will further support capital investment planning to rebuild, modernize, and expand the capacity of the Commonwealth’s transportation infrastructure.”
“Our Administration continues to work closely with our statewide municipal partners to help identify ways in which they can make further improvements to their transportation infrastructure,” said Lieutenant Governor Karyn Polito. “This bill includes authorization for municipally-focused programs, such as the new Municipal Pavement program, which will support the continual efforts of municipalities to provide connectivity and healthy and safe transportation options for community members.”
The legislation includes nearly $5.1 billion to continue modernizing the MBTA, $100 million to improve the pavement condition on state numbered municipal roads, $50 million to ensure municipalities have resources needed to continue efforts to build ‘Complete Streets’ infrastructure to encourage the public to travel more on foot and by bicycle. The bill also includes $70 million for the Municipal Small Bridge Program and expands the use of designated bus lanes and transit signal priority through two new grant programs. Additionally, the bill authorizes the MBTA to use well-established procurement methods such as Job Order contracting for smaller projects.
“The Transportation Bond Bill supports our efforts to rebuild, modernize, and expand the capacity of the Commonwealth’s transportation system,” said Acting Secretary of Transportation and CEO Jamey Tesler. “We are grateful to the members of the Legislature and the advocates who worked so hard to get this bill approved.”
The bill also responds to the needs of municipal partners by reauthorizing or creating five funding partnerships to supplement and complement the Chapter 90 program, and reauthorizes the popular Municipal Small Bridge Program and Complete Streets Program. In addition to local bottleneck reduction program already mentioned, a third municipal funding initiative would improve the condition of roadways by authorizing $100 million for a municipal pavement partnership program to help cities and towns care for state-numbered routes that are locally owned.
Highlights of the Transportation Bond Bill are as follows:
The North Central Massachusetts Development Corporation (NCMDC) recently approved a $20,000 loan to Mark Gallant, owner of Dogfather Vending LLC at 67 Main Street in Boylston, MA, a new food-truck center and commercial kitchen.
Mark Gallant has owned and operated Dogfather Vending, a family-owned food-truck, since January of 2010. Mark recently relocated and expanded his business to include a commissary kitchen and food-truck center, which functions as a base of operations for food truck vendors to prepare food, replenish supplies, and store their food trucks. Dogfather Vending is conveniently located in Boylston, just over the Worcester line and with nearby access to highway 190 and 290. The $20,000 loan helped with equipment and fit-up cost for the new location. This micro loan created one part time position, retained six seasonal part-time and three full-time jobs. For more information on Dogfather Vending visit www.thedogfathertruck.com.
As a microloan lender, NCMDC can provide loans to small businesses up to $150,000 for working capital, equipment, inventory, expansion and working with our banking partners to provide gap financing for the final piece of a project.
They say that you only get one chance to make a first impression, and nowhere is that more important than in the retail industry. You’ll need to draw customers into your store from the moment they step foot inside, and this requires care and attention to detail when planning the entrance to your shop. Here’s what you’ll need to consider.
Of course, you want to keep your entire store clean, but you should pay particular attention to the entrance. If prospective customers see dust and dirt when they first walk into your store, they’ll likely turn around and walk back out again. From their perspective, how can they expect you to offer quality wares when you can’t even care for your store? Dust the shelves and sweep or vacuum the floors daily, and clean any permanent fixtures, like lighting and ongoing displays, at least weekly. Depending on your location and the local weather conditions, you may need to clean more often.
Your store’s front windows are your most powerful tools for drawing in prospective customers. Aim to display your best offerings right at the front so that customers will want to come in to see more. When placing those products inside your store, though, you’ll want to place them near the back so that customers have to walk by all your other wares to find what they are looking for. This encourages impulse purchases, making it more likely that customers will buy more than just the single item they originally sought.
You’ll need to carefully consider the placement of the rest of your products as well. The front of your store should show off some of your most desirable items, but you don’t want the best things to be up front. Aim for a mix of popular items and those that don’t sell as frequently. By dispersing your best products throughout the store, you can guide customers through the aisles so that they’ll see as much as possible.
Over time, you’ll likely discover that some products do better in particular areas of your store. Try to identify any patterns that emerge so that you can make adjustments to your displays as needed. Take note of customer feedback in this area as well. After all, it is your customers who matter most when it comes to making decisions about purchasing your products. Listen to what they are telling you.
Of course, none of this matters if you don’t offer the products your customers are looking to buy, so take care in choosing the products you offer. Look to strike a balance between quality and affordability. If you notice that the quality of the products from a particular supplier seems to be diminishing over time, it may be time to find a new supplier. Design your store to draw in customers in the first place, and keep up the quality of your products to keep those customers coming back again and again.

Others have reached out with concerns on how our regional approach to battling COVID-19 – which reaches beyond the walls of our hospital – might impact the local community. So, I wanted to provide you with the facts.
What We Did
As many know, we temporarily suspended inpatient intensive care admissions at Nashoba Valley Medical Center and redeployed resources to communities experiencing increased need as a result of COVID-19. Other services, including the Emergency Department, remain open. In addition, experienced critical care nurses continue to be available at Nashoba Valley Medical Center 24/7 to treat and stabilize anyone in need of immediate intensive care services. We plan to resume normal Intensive Care Unit (ICU) services at Nashoba Valley Medical Center when the statewide declaration of emergency is resolved.
Why We Did It
The year-to-date average daily census in the ICU at Nashoba Valley Medical Center is three patients. As COVID-19 cases have surged across the Commonwealth – and to best care for all patients we serve – we have assembled teams, including critical care staff to Holy Family Hospital in Methuen, to maximize the effect these highly-trained providers could have on patient outcomes, including those from Nashoba Valley Medical Center.
By doing so, we were able to create both COVID positive and COVID negative ICU locations at Holy Family Hospital in Methuen, further reducing the potential for cross-contamination of patients and staff.
Our chief medical officer, Joseph Weinstein, MD, recently addressed why this was the right step in caring for our community’s health. He said: “We saw early on in other geographies that traditional models of care delivery were ineffective in battling the surge of COVID-19. We needed to learn the lessons from Italy and China. And we needed to move fast. Significantly lower infection and mortality rates were achieved in places like Germany and South Korea, where hospitals clustered COVID-19 patients in isolated locations, thus lessening the chance of infection for other patients and staff.”
We Are Here for You
Our mission is to best serve the health needs of our community. Nashoba Valley Medical Center is open and continues to serve the needs of the local community with its 24/7 Emergency Department and medical/surgical beds.
We are able to respond to any case that comes through our door or medical need that arises within our facility. In addition to ICU nurses, we have 24/7 physician coverage in our Emergency Department and our inpatient units. We also have more than adequate resources to care for our patients, including personal protective equipment (PPE), medications, ventilators, defibrillators and medical expertise.
Again, thank you for your support in during this very difficult time.
With Gratitude,

Looking ahead of Coronavirus M.E.S. Consulting wants to hear what businesses are hoping to be able to achieve. Their hope is to share this insight so that businesses can gain the support that they really need.

Emerson Hospital (Concord, MA) is a full-service, non-profit community hospital. If you are able to donate to help them serve the community, you can do that here: https://www.emersonhospital.org/support-emerson/donate-now
Thank you Emerson Hospital and all of the healthcare workers that help keep our communities healthy and safe!
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA