E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Funding to purchase real estate for business operations in Groton
The North Central Massachusetts Development Corporation (NCMDC), the economic development arm of the North Central Massachusetts Chamber of Commerce, recently approved a $206,000 loan to Salt and Light Café to provide funding toward the purchase of property at 159 Main Street in Groton, where the business operates. This loan was in partnership with Main Street Bank and ensures employment of 3 full-time and 3 part-time jobs in the community.
The cafe was opened in 2015 by owners Josiah and Linda Coleman, who also operate Coleman Catering. Josiah serves as Executive Chef, and Linda oversees the operations for both the catering company and the café.
Located in downtown Groton, the café uses only fresh ingredients and provides a relaxing environment for guests to relax and linger while enjoying bold, eclectic dishes that fuels and inspires those served. “When we opened Salt and Light, we wanted to create an environment where customers feel welcomed as our friends,” said Josiah Coleman. “Through the support of the North Central Massachusetts Development Corporation, in partnership with Main Street Bank, we can cement our roots in downtown Groton as a place to enjoy savory cuisine with family and friends.”
In addition to providing food, the café also boasts a small retail boutique area with items for sale from local makers, artists, farms and businesses.
As a microloan lender, NCMDC can provide loans to small businesses up to $250,000 for working capital, real estate, equipment, inventory, expansion and working with our banking partners to provide gap financing for the final piece of a project.
For more information about the NCMDC loan programs, please call 978.353.7607 or visit NorthCentralMass.com or ChooseNorthCentral.com.
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber of Commerce | North Central Massachusetts Development Corporation (NCMDC) | Salt and Light Cafe | Microloan Lender
Fresh food, cold beer, a friendly staff and a great location are the main ingredients in the success of the Gardner Ale House, according to owner Rick Walton.
When asked what separates the Gardner Ale House from the competition, he noted “Our food is prepared fresh, not frozen or processed and we make our own beer. Our staff is super friendly and our location in downtown Gardner feels like the center of action – a Main St. kind of feel.”
Founded in 2006, Walton’s popular establishment at 74 Parker St. in Gardner now employs 85 people and is a thriving part of downtown Gardner. He feels one of the most special aspects of doing business in North Central Massachusetts is that customers don’t have to deal with large crowds or noises of the city.
“Our modest size city is just right for our restaurant and the people in the area; some coming from a bit far away,” he said. “North Central MA is just more laid back. COVID didn’t hit us as hard as it hit the cities because of our lower population density and more spread out living situations.”
Walton noted the Ale House is very involved in many community activities.
“We pretty much involve ourselves in anything going on in the city (Gardner IS a city, by the way.),” he said. “And the city and it’s organizations come to us for beer, food, donations of gift cards, senior center activities. We pretty much do it all. And we put on the biggest party for the city called Oktoberfest & the Chair Luge. So much fun! The list goes on…”
While COVID may not have hit the Ale House as hard as other establishments, Walton still said it forced them to change how they operate the business.
“Customers are harder to come by so we have to become even more attractive than we already are,” he said. “That means more consistency with food and service. It means tightening our belts, reducing waste even more – getting the most out of every dollar. It means making it easier to get food for takeout. We need to be like the chains with takeout!”
Walton added they are improving lighting, music, furniture. “The whole vibe is nicer,” he said. “We were forced to take our already excellent restaurant and brewery and make it even better! And it is working, but it is a slow climb. The future looks bright because we are so much better than ever before.”
He also noted the Ale House’s staff is a very important part of why they are even better. “Everybody in the company is important and listened to. Condescending to another employee just doesn’t happen and is not allowed. We aren’t too serious: The culture is to respect each other, work hard and enjoy your job. We can’t be 100% in this, but we try. It might sound dreamy, but we believe you shouldn’t be in a job you don’t like. So, our culture puts employees first. In that way, customers get the best possible service and experience.”
When he is hiring staff, Walton looks for “honesty, a good work ethic and a willingness to learn.” “If you can be like that, he said, “we’ll teach you the rest!”
Word of mouth is a critical way for The Ale House” to promote itself.
“We promote ourselves through our community involvement, through Word of Mouth, heavy use of social media and through collaborations like the Brew Barn and Cidery at Red Apple Farm in Phillipston,” Walton added. “I think Word of Mouth builds our customer base reliably, but social media gets the word out to that base and that is critical. We also have a rewards program and a newsletter in which I am allowed to be a bit silly.”
Walton said he listens to everyone for ideas. “We casually take in the competition to see how they do things,” he noted. “We aren’t too proud to borrow! A very big influence is each other. So many people in this company have left their mark on us with ideas, methods and best practices.”
He concluded the biggest influence of The Ale House is the guests’ input. “Guest feedback is largely positive,” Walton noted, “which gives us the impetus to continue along our way and negative feedback is critical to improving our way forward.”
The next edition of the North Central Massachusetts Chamber of Commerce’s popular Good Morning North Central breakfast program is scheduled for Thursday, January 12, 2023, from 6:45 a.m. to 8:30 a.m. and will take place at Great Wolf Lodge, 150 Great Wolf Drive, Fitchburg, MA. The January edition is sponsored by Resource Management, Inc.
The Good Morning North Central breakfast series is the Chamber’s longest running program. The breakfast series started in 1984 and has evolved into a high-profile, fast-paced and educational morning program geared towards executives, senior managers, professionals and business owners from throughout North Central Massachusetts. Over the years, speakers have included governors, senators, prominent business and civic leaders, authors and celebrities.
The featured speakers for the month of January are Diana DiZoglio, State Auditor Elect for the Commonwealth of Massachusetts and Christine Abrams, President and CEO of the Commonwealth Corporation.
Diana DiZoglio was elected as the new State Auditor for the Commonwealth of Massachusetts in November, 2022 and will begin serving in this role on January 18, 2023. The Massachusetts State Auditor is a statewide elected office responsible for conducting audits, investigations, and studies to promote accountability and transparency of how tax dollars are spent, improve performance, and make government run better. A student of Massachusetts public schools, Diana attended Middlesex Community College and later Wellesley College. After serving in the Legislature as an aide, as Chief of Staff for the 12,000-member Professional Fire Fighters of Massachusetts, and years of work for local nonprofits and community organizations, Diana won her first race for public office in 2012. Diana served three terms as State Representative for the 14th Essex District. In 2018, she was elected to the State Senate for the 1st Essex District, serving two terms, and in 2022 was elected to be the next Massachusetts State Auditor.
Christine Abrams was selected as the President & CEO of Commonwealth Corporation in April, 2020. Commonwealth Corporation (CommCorp) is the quasi-public agency that is responsible for administering and delivering a wide range of publicly and privately funded workforce programs. She has more than thirty years of progressive financial and organizational leadership experience with Fortune 100 companies, startups, and non-profit organizations. Previously, Christine was Senior Director of Sales, Americas, and Australia for Instant Services at IGT. In this role, she helped build key partnerships and worked collaboratively with manufacturing, operations, R&D, finance and IGT corporate to achieve profit and market share goals significantly outpacing the industry averages. Prior to that, Christine served as the SVP of Sales and Marketing Chelsea based Signature Bread and as Director of Sales at General Mills Inc where she was named a Women of Influence in the Consumer Foods Industry. Christine was elected by her peers as the Chair of the Northeast Network of Executive Women. She served on the board for the Garden of Peace and was recently elected to the Garden’s Advisory Committee and served as Vice President of DOVE’s Board of Directors.
The cost to attend the event is just $30 for Chamber members/$45 non-members and includes breakfast. Pre-registration is required. For more information or to register, please contact Kathleen Deal at 978.353.7600 ext. 235, or register online.
Fitchburg | Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber of Commerce | Good Morning North Central Breakfast 2023 | Diana DiZoglio, State Auditor Elect for the Commonwealth of Massachusetts | Christine Abrams, President and CEO of the Commonwealth Corporation.
New England Botanic Garden at Tower Hill, owned and operated by the Worcester County Horticultural Society, is delighted to announce the appointment of Kent dur Russell, an influential leader in the region’s cultural sector, as its new board president.
Russell’s career journey, spanning decades, has been marked by exceptional local and international contributions to the museum world. From 2006 through 2022, he served as the Chief Executive Officer and Curator of the Museum of Russian Icons where he played a pivotal role in the organization’s founding, construction, and expansion. He led the museum’s transformation into an AAM-accredited museum of national importance and a leading center for Byzantine icons. Before that, Russell held significant curatorial and executive roles at various institutions including the Municipal Gallery of Modern Art in Dublin; The Arts Council Gallery in Belfast; The Museum of Art, Science, and Industry in Bridgeport in CT; The Parrish Art Museum in Southampton in NY; The New Museum and the Studio Museum in Harlem in NYC; The Fitchburg Art Museum; and the Higgins Armory Museum in Worcester, MA. While with the Higgins Armory Museum, Russell initiated valuable partnerships between cultural institutions in greater Worcester and served as the founding chair of the Worcester Cultural Coalition, work that earned him the Key to the City in 2002.
“We are thrilled to welcome Kent dur Russell as our new board president,” said Grace Elton, CEO of New England Botanic Garden at Tower Hill. “His extensive experience in the arts and cultural institutions combined with his exceptional leadership skills will advance the Garden and enhance its impact within the community.”
Russell’s dedication to the cultural sector in Central Massachusetts and beyond is evident in his board service record. This includes roles as president of the New England Museum Association and as a trustee at institutions such as Music Worcester, Worcester County Visitors and Convention Bureau, and North Worcester Business Association, among others. Currently, he serves as a trustee for the Worcester Art Museum, the Museum of Russian Icons, and Ballets Russes in Boston. Russell has also served two separate terms as a trustee for the Worcester County Horticultural Society, totaling nine years of volunteer leadership service, where he made significant contributions as chair of the Governance Committee.
“I feel a profound connection to New England Botanic Garden’s mission of connecting people with plants,” Russell said. “I am honored to be appointed as the board president and excited about the opportunity to make an even greater contribution to the Garden’s continued success.”
Russell has had a deep interest in gardens and horticulture ever since caring for a townhouse garden in New York City where he spent his childhood. Presently, he calls the historic 1723 Cushing House in Lunenburg, MA, his home, a place where he, with his wife and his two now adult sons, have lovingly tended a garden over the past three decades.
About New England Botanic Garden at Tower Hill
New England Botanic Garden at Tower Hill is a nonprofit organization located at 11 French Drive in Boylston, Massachusetts. A regional destination, we are operated on 171 acres by the Worcester County Horticultural Society, one of the oldest of its kind in the country, and are open to the public for garden viewing, trail walking, activities, private events, educational classes, weddings, exhibitions, and more. We are an AAM-accredited museum that includes an irreplaceable collection of plants. We hope to engage you in a life-long passion for growing plants for their ornamental, economic, and ecological value. Learn all about New England Botanic Garden at Tower Hill including its history, mission, and its staff, please visit www.nebg.org.
Media Contact
Liz Nye, Public Relations Manager
New England Botanic Garden at Tower Hill
Office: 508-869-6111 ext. 143 | Mobile: 518-526-3060
Mount Wachusett Community College has received a Career Readiness and Educational Access Grant from the Community Foundation of North Central Massachusetts. This grant will enable MWCC to expand its Child Watch drop-in program for student-parents to use while they are on campus attending classes, meeting with advisors, participating in study groups, or otherwise working toward their degrees.
The Child Watch program was launched in April 2022 with support from the federally funded Child Care Access Means Parents in School (CCAMPIS) project and the federal work-study program. The Child Watch program provides children with enrichment, play, and socialization with peers and the opportunity to see their parents pursue academics, creating a family value tied to academic growth and perseverance.
“By providing childcare for student parents, MWCC will help to increase educational access and equity for parents and create a pathway for parents to earn their degree and obtain gainful employment to support their families,” stated MWCC President James Vander Hooven.
“In its first year, over 50 students utilized the child watch, but this only scratches the surface of the current need,” notes Ann Reynolds, CCAMPIS Advisor at MWCC. “This program has helped our parenting students to stay in school. Childcare is an overlooked basic need for many student parents.”
For many student-parents, access to childcare can mean the difference between earning their degree or dropping out. With many of our parenting students attending part-time or in the evenings, the lack of evening childcare leads parents to take fewer classes and increases their time to graduation. Additionally, parents with unreliable childcare options may miss significant numbers of classes, leading to a decrease in their academic performance and possible loss of financial aid.
In addition to the expanded child watch program, MWCC has a number of programs for parenting students including the Parent Support Group, Family Resource Center, and Lactation Room and hosts the MOC Child Care and Head Start Services at the Garrison Center for Early Childhood Education. More information on these programs is available at mwcc.edu/student-parents.

This Fall we are offering free training in the fields of CNC Operator and Culinary Arts to underemployed and unemployed MA residents, seeking a new start in their career. All participants will receive industry recognized credentials, full sets of tools & materials, hands-on training, and job placement assistance, all at NO COST.
Applicants:

When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA