E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Article by: Matt Murphy
Article Source: State House News Service
SEPT. 11, 2020…..What lessons have been learned? What lessons will be taught? What past experiences can be put to good use to prepare for what’s down the road?
All these questions and more were on the minds of leaders this week as they returned to work after the extended Labor Day weekend, staring at the reality of time and the fact that the dreaded “fall resurgence” could actually be right around the corner.
“There’s a lot of scenario planning going on,” Baker said Tuesday, confronted with the possibility that the days of sub-1-percent positive testing rates may be numbered.
Those scenarios include making sure hospitals that survived the first wave of coronavirus without getting overrun are prepared again. And that the state’s testing labs are ready to handle the increased volume that could come from more college and grade school students getting tested, as well as people confusing symptoms from fall colds and the old-fashioned flu with COVID-19.
CommonWealth magazine reported that Partners in Health, which runs the state’s contact tracing program, is staffing up for the fall, and some outbreaks cropped up on campuses like Boston College’s.
But for now, the trends remain positive, even if the number of communities in the highest risk “red” category climbed by five to 13 this week. Some of that was explained by a cluster of restaurant staff in Chatham. And high schoolers in Dedham getting together to watch the Bruins playoff run.
But even those isolated cases can have consequences. Just look at the spread from one wedding in Millinocket, Maine. The puck party in Dedham was enough to force that town to cancel its plan to begin phasing in students for in-person learning on Sept. 21 after a remote start next week.
Secretary of State William Galvin too said he learned a few things from the first go-around with mail-in voting that he hopes to apply in November, including the need for more uniform ballot counting procedures, but he won’t be asking legislators for any changes to the law. What he has asked the administration for is more than $1 million to cover the cost of mailing another round of applications and ballots.
The unofficial end of summer also meant rethinking how some of the creative steps taken to allow the economy to begin to recover in the warm weather can be extended to chillier autumn days and night.
Baker visited Medford’s Bistro 5 on Thursday to announce that he was doubling the size of the Shared Streets and Spaces grant program from $5 million to $10 million to help restaurant owners like Vittorio Ettore afford modifications like heat lamps to extend the life of their new outdoor patios.
The governor also said that while the going was good he was prepared to allow outdoor and indoor arcades to reopen starting next week, a change to the reopening plan that came after the owner of the Salem arcade Bit Bar sued the administration, questioning why his business was being treated differently than casinos.
That’s not to say that’s the whole reason Baker decided to open arcades. But the courts are starting to become that player off the bench who just may have an outsized impact on the final outcome of the game.
U.S. District Court Judge Mark Wolf declined to intervene after a group of landlords sued over the state’s moratorium on evictions and foreclosures on Constitutional grounds. But the judge gave Baker more to think about over the next month when, according to the lawyer for the plaintiffs, he indicated that the ban’s shelf life may be coming to an end.
The landlord’s attorney Richard Vetstein said Wolf made clear that the ban’s utility as a measure to control the spread of COVID-19 is not indefinite, especially if the state continues to succeed in driving down infection rates. Baker faces a decision over whether to extend the moratorium beyond Oct. 17, and he’ll have to factor the court’s into his thinking.
With a possible return to Housing Court on the horizon for landlords and renters, a group of major health care providers and Boston Mayor Marty Walsh amplified calls to guarantee tenants facing eviction the right to counsel. Hard to see Michelle Wu argue against that, if as Walsh said Monday to great controversy, the popular city councilor is planning to run for mayor next year.
The Supreme Judicial Court also sat this week to hear arguments in a variety of cases, including one involving prisoners seeking release because of the threat of COVID-19 in incarceration.

Gov. Charlie Baker walked down the State House steps Friday morning carrying an American Flag to remember Sept. 11, 2001 at an annual flag-raising ceremony, absent the many others who normally attend. [David L. Ryan/Boston Globe/Pool]
Needless to say, the outcome of the case will have broad implications for executive power beyond this pandemic, including any future public health crises.
A week before that case was heard, Chief Justice Ralph Gants, 65, suffered a heart attack. He announced the health scare himself on Tuesday in a statement released by the court, indicating that he expected to make a full recovery after a surgery to insert two stents, but would be limited in his ability to judge cases for a time.
Justice Frank Gaziano on Friday said that while Gants would not be participating in oral arguments, he would be following the proceedings and helping to decide the case.
While not a court, per se, the Commonwealth Employment Relations Board also fired a shot across the bow of teachers’ unions when it ruled against the Andover Education Association, finding that teachers who refused to enter school buildings and classrooms on Aug. 31 for back-to-school safety training had participated in an illegal strike.
It didn’t matter, the board said, that teachers deemed the school buildings unsafe and set up in school yards outside with laptops and prepared to work. They don’t have the authority, the CERB decided, to decide where they report for duty.
Baker said he agreed with the decision, and that there was nothing unsafe about returning to a “basically empty” school building for professional development.
But Massachusetts Teachers Association President Merrie Najimy lit into the governor and his administration for not starting school remotely this fall, and said the ruling would not stop teachers in other communities from doing what they needed to do to protect themselves.
With students in many communities prepared to either return to the classroom or fire up their Zoom rooms next week, the back-and-forth between local unions, school committees and the administration all point to a tense week to come and uncertainty about how much learning will actually be taking place.
STORY OF THE WEEK: Mourning summer.
SONG OF THE WEEK: Because everyone can use a reminder now and again, especially if Massachusetts is to avoid a COVID-19 backslide.

As part of this marketing/recovery plan, we focused our efforts in Q1 with updating our VisitNorthCentral.com website and social media platforms for the “new normal” including developing new locally focused content, developing new messaging, optimizing our site for new searches and utilizing digital and social media channels to promote, connect and engage with consumers. Messaging and themes have been centered around re-opening and supporting our businesses. “When it Matters Most” is being utilized as an overarching theme. It is important that our target audience understands why “spending local” is now more important than ever. Member-focused contests and promotions have also been utilized to drive engagement with messaging focused on the attributes of the region that appeal most to visitors, such as our safety as rural region and abundance of family-oriented activities. As we move into the traditionally busy Fall season and Q2, we plan to ramp up our paid digital advertising to promote the region and local businesses. We plan to focus primarily on digital media for now as it provides the greatest flexibility and allows us to adapt quickly if needed. As we move into the Spring, we will start to leverage some print advertising. Our media buys will be dependent on the final receipt of our grant funding from the state.
Unfortunately, due to the COVID-19 crisis, VNCM’s participation in several travel shows were cancelled including the Discover New England Summit in Maine, the Dream Destinations Showcase in Western Mass, and a major bridal expo in September. We will resume these business development activities that play an important role in promoting the region to groups once it is safe to do so.
COVID-19 hasn’t stopped Chris Urbine, owner of Mattress by Appointment (MBA) in Fitchburg, MA, in his tracks. In fact, he says there has been an influx of new customers since the Baker-Polito’s reopening plan was released back in May 2020.
“People have been home a lot more, which makes them realize ‘I might need a new mattress,’” Urbine states. “They’ve been banging down our doors [in a good way] to get a new mattress!”
Mattress by Appointment is a parent company based out of Greensville, SC. Urbine’s brother started a MBA in Florida. He saw how successful his brother was, and opened a location in Fitchburg, MA this past year. Urbine’s drive was to have a successful business that provided opportunities for him to support his family and lifestyle.
Urbine also mentioned that there hasn’t been a “new” normal when it comes to “the new normal.”
“The ‘new normal’ is what we’ve been doing anyway pre-pandemic,” Urbine said. As the name implies, MBA Fitchburg is open by appointment only. “Customers always have the whole store to themselves to get that one-on-one experience with us. Mattresses have always been sanitized in between appointments. We always planned ahead to have mattresses in the store for customers to take home. Right now, there’s a 6-8 week manufacturing delay, but we order everything ahead of time for customers to take home the same day, so there’s no delay due to COVID-19 manufacturing shortages. The only thing that’s really different is the social distancing and requiring a face covering in the store.”
Video appointments are also available for customers if they do not feel comfortable going in the store. They are a virtual way to shop for a new mattress, while still obtaining a personalized experience with MBA.
“Every day is a holiday at our store,” Chris Urbine, dealer of MBA Fitchburg, exclaimed. “Being open by appointment only and having no employees, we are able to keep the lowest possible prices year-round, so that our customers get the best price without having to sacrifice quality.”
Urbine looks forward to expanding a relationship with an existing vendor to add brand new contemporary, cost effective bed sets and adjustable bases. He expects these to roll out at MBA within the next 4 to 6 weeks and is very excited to share this with his customers looking to get a better mattress for themselves.
Mattress by Appointment is a member of the North Central Massachusetts Chamber of Commerce and looks forward to meeting their customers, either virtually on video, or in-person. They are located at 28 Ashby State Road, Fitchburg, MA, and you can schedule your appointment by texting or calling 978-400-0393.
Fitchburg, MA February 5, 2019 — ISSA, the worldwide cleaning industry association, announced today that Moura’s Cleaning Service, Inc. achieved ISSA Cleaning Industry Management Standard (CIMS) and CIMS-Green Building (GB)certification.
Compliance with the standard shows that a cleaning organization has the systems in place to deliver consistent, professional services designed to meet customer needs and expectations and is prepared to deliver a comprehensive green cleaning program based on LEED EB: O&M green cleaning criteria. CIMS and CIMS-GB certification are required in many cleaning service bid specifications as customers look for an effective way to identify high-quality providers committed to customer satisfaction.
“We are proud to service our customer’s and all the hard work that our employees do,” says David M. Moura President Moura’s Cleaning Service, Inc. “all our employees work hard every day to make sure that our customer is take care of”
Independent, accredited assessors verify CIMS and CIMS-GB certified firms meet the industry standard for:
FITCHBURG, Ma., Feb. 5, 2018 – Workers Credit Union has presented $29,150 to the Worcester County Food Bank raised in its fall and holiday fundraising campaign held from November through Dec. 31, 2018. The credit union pledged the Worcester County Food Bank $5 for every new member or account and for every download of its mobile app. Workers Credit Union leaders and staff toured the Worcester County Food Bank and surprised the nonprofit with the donation on Wednesday.
“The response to this new fundraising campaign was tremendous and nearly tripled our original goal,” said Doug Petersen, president and CEO of Workers Credit Union. “The ease of the automatic giving just for joining or downloading the app helped us far exceed our original fundraising goal.”
The donation represents more than 4,100 new members and accounts and almost 1,700 downloads of the credit union’s app. The campaign was simple – new members joined the credit union for the standard $5 membership fee and the credit union earmarked the donation to the Food Bank. The donation was automatic and applied to any member, new or existing, and all those who downloaded the credit union’s mobile app during the campaign period. Workers had originally hoped to raise $10,000 for the food bank.
Workers Credit Union’s donation will help the Worcester Food Bank distribute more than $115,000 of donated food to our community.
“This campaign has raised money and awareness,” said Worcester County Food Bank Executive Director Jean G. McMurray. “The generosity is a beautiful show of support for neighbors struggling with hunger and throughout Worcester County. These funds are used to help us achieve a hunger-free community.”
Workers Credit Union has been a long-time supporter local food banks and hunger-fighting programs. In addition to this campaign, Workers and its members donated $11,299 to the Worcester County Food Bank in September 2018 as part of its annual GiveBack program. In October 2018 Workers Credit Union donated $3,000 to the Gardner Community Action Committee (CAC) to help fight hunger in the greater Gardner area.
Worcester County Food Bank (WCFB)) is the region’s leading anti-hunger organization, distributing enough food annually for 5.4 million meals in collaboration with food donors, financial supporters, and volunteers. WCFB provides donated food to a network of 118 Partner Agencies that have food assistance programs, including food pantries, community meal sites, and shelters. This past year, WCFB and its Partner Agencies served 81,000 people in the community. WCFB also advocates within the community and at the state and federal levels for systemic and sustainable solutions to the problem of hunger. WCFB’s mission is to engage, educate, and lead Worcester County in creating a hunger-free community. 94 percent of all donated resources go directly towards creating a hunger-free community. See: www.foodbank.org.
Workers Credit Union, home of the $3.3 million GiveBack program, is headquartered in Fitchburg, Massachusetts. With assets of $1.7 billion, the credit union serves over 102,000 members from 16 offices in Athol, Chelmsford, Fitchburg, Gardner, Groton, Lancaster, Leominster, Lunenburg, Orange, Townsend, Westford and Workers Online at www.workerscu.com.
ATTENTION INTERNSHIP SEEKERS: UMass Memorial HealthAlliance-Clinton Hospital is looking for college students who are interested in paid internship opportunities for the summer season! Please see the form below for details and then send to Christopher Hendry, Sr. Dir. of External Affairs, at .
Other Details:
The program is 10-weeks long (June through August), 20-hours/week and pays $12/hour totaling $2,400. We currently have as many as 27 vacancies available. Students must be enrolled in college.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA