Chamber Member Spotlight: ABM Insurance Largely Focused on Clients and Community

Brothers Thomas and Richard Bagley, president and executive vice president, respectively, of Anderson, Bagley, & Mayo (ABM) Insurance Agency, Inc. combine their unique and personalized service to the North Central Massachusetts area with approximately 100 years of tradition in the insurance industry.

ABM Insurance is a family-owned business, and grew through word of mouth and the acquisition of other insurance agencies, which helped to expand on the business. Rich and Tom’s grandfather became involved in the 1930s, and their father took over in the 1970s. In 2006, they took over ABM Insurance, practicing what they preach – providing efficiencies to clients, but with a personal touch.

ABM Insurance is the largest, independent, and locally-owned insurance agency in North Central Massachusetts, providing both personal and business insurances from Workers’ Compensation to Home Owners’ Insurance.

“We want to provide the best insurance for our clients’ needs,” they said. “We especially have a lot of close relationships with local and family-owned business owners, and want to meet the needs of any individual in the area.”

In a recent Arbella Insurance article, Rich and Tom were recognized for their commitment to charity within the community.  ABM gives to a wide range of charities every year, asking their employees where they feel is the greatest need. Due to the COVID-19 pandemic, instead of holiday parties, the Bagleys are utilizing that budget and putting it toward charitable purposes.

Although walk-in appointments have been greatly reduced to the pandemic, ABM ensures that they work closely with customers to understand the availability with online transactions and communications.

“Fortunately, most of the work we do can be done remotely and safely from home,” said Tom. “We’ve always tried to invest in technology and keep up to date with it. People’s lives are busy, but it’s something that is also convenient and useful for them.”

Tom and Rich feel that the North Central Massachusetts Chamber of Commerce is a great advocate for local-owned business in the area, connecting unique people their skill sets together through the community.

“North Central Massachusetts is full of unique people, identities, and skill sets that set us apart from other counties,” the Bagleys said. “The Chamber is great at making sure that that difference is recognized and promoted.”

ABM Insurance is a proud member of the North Central Massachusetts Chamber of Commerce and has four different locations in the North Central Massachusetts area: Leominster, Gardner, Westminster, and Princeton. They can be reached at 800.783.5133 and to learn more information on ABM Insurance, visit their website at