E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Managing a business website can feel like a second job. However, it’s more important than ever that your business has a digital presence that speaks directly to the problems your customers want to solve through your products and services. With the pandemic still slowing the pace of business for most of the country, now is the time to update your online presence.
Optimize Your Website for Mobile
Studies show that mobile is making up more and more of the online landscape, both in terms of web content and user searches. The most important statistic to know here is that 53% of mobile users will leave a website that doesn’t load within three seconds. When you are optimizing your website for mobile users, speed and usability are the most important. Content needs to adjust smoothly to smaller screens, and it needs to load quickly. You can increase loading speed through a number of steps, such as:
Create a Google My Business Listing
If you’ve ever searched for a business and seen the helpful listing on the right side of the screen, that’s a Google My Business listing. By creating your own, you will make your website much more visible and easier to find for online shoppers. What’s more, they’ll also be able to find the most important information about your business in one place.
A Google My Business listing contains delivery/pickup options, hours, contact information, and all-important trust-building testimonials. It also gives you a set of tools to manage and monitor your online presence. It shouldn’t surprise you that most members of the Chamber have a Google My Business listing, and you should too.
Invest in Local Digital Advertising
Digital advertising can take various forms. Targeting social and search engines with pay-per-click (PPC) and search engine optimization (SEO) are increasingly important. These techniques are quite different from each other, but they each operate by targeting certain strings of keywords. By tailoring the keywords to local communities, your business will have an easier time reaching potential customers.
A PPC ad campaign works similarly to other types of advertising in that you pay a small fee for each click the ad delivers to your website. On the other hand, SEO might seem a bit more novel. By writing keyword-rich content that conforms to SEO guidelines, you’ll rank closer to the top spot in relevant Google searches. Web users rarely look beyond the first page, so a high search engine ranking is a powerful competitive advantage. You can learn and write SEO on your own but hiring a professional copywriter will be more convenient and effective.
Run a Business Social Media Account
Setting up an Instagram and Facebook account for your business can go a long way in building your brand. While Facebook has the greatest outreach, Instagram emphasizes visually engaging content and has far greater rates of response. While you should use both, one is likely to be a better fit for your business overall.
By boosting your visibility in search engines and maintaining a mobile-friendly web presence, your business will cope much better with the rigors of the COVID-era economy.
Stay tuned! The North Central Massachusetts Chamber of Commerce is launching a new podcast series this winter season. The podcast series will feature conversations from the Chamber’s ongoing live web chat series with community and business leaders, plus additional content that is relevant to our members and communities.
“We want to be seen as a resource for crucial information pertaining to our members and the communities of North Central Massachusetts,” said Roy Nascimento, President & CEO of the Chamber. “The way the public consumes information is constantly changing, and we are excited to utilize the skills of our team members to break into this medium.”
“We recognize that our members are often very busy, and while we wish they could attend every event we host, we know that isn’t always feasible,” said Kathleen Deal, Events & Programs Manager at the Chamber, “This will give members the flexibility to keep up to date with issues that impact them while juggling their day to day responsibilities.”
Kat Deal and Travis Condon, Public Affairs Manager at the Chamber and a former radio host, will produce the podcasts. For more information on the podcast and to listen to episodes, head to: Inside North Central Massachusetts Podcast
Applications for the 2021 scholarship program through the North Central Massachusetts Chamber Foundation will be accepted starting February 1, 2021. Students interested in applying for a scholarship through the Chamber’s Foundation should contact their high school guidance department to submit an application. Each year, the Chamber Foundation distributes approximately 25 scholarships to local high-achieving high school students in North Central Massachusetts. A limited number of applicants are submitted by each school in the Chamber’s service area each year and for consideration by a committee of Chamber members. Deadline for applications is Monday, March 1, 2021.
Since the establishment of its scholarship program, the North Central Massachusetts Chamber Foundation has awarded over a million dollars in scholarships. Many of these awards are made possible through contributions from members of the Chamber and proceeds from the Chamber’s Scholarship fundraiser. Scholarships endowed through the Chamber Foundation are often named in honor of prominent members of the North Central Massachusetts business community whose philanthropy and commitment to the community have helped shape North Central Massachusetts.
The Chamber’s Foundation is a 501 (c) 3 non-profit organization focused on assisting in the betterment of the region through charitable activities. Funds raised by the Foundation are utilized primarily for education/workforce development initiatives and charitable activities in North Central Massachusetts, including scholarships to eligible applicants pursuing education and grants to support economic and community development projects.
For more information on the North Central Massachusetts Chamber Foundation’s scholarship program or a list of the named scholarships, please visit northcentralmass.com or call 978.353.7600 ext. 225.
Saturday, March 14, 2020
6pm-9pm
Guests will enjoy Neo Victorian food, cocktails, and music. Steampunk attire encouraged. 21+
Tickets are $50 per person. Sponsorship and ticket packages are also available. Learn more and purchase online or at the FAM front desk. Fitchburg Art Museum, 185 Elm Street.
This annual FAM event provides support for the Museum’s education initiatives, exhibitions, and special programs. This year’s theme is inspired by the spring exhibition After Spiritualism: Loss and Transcendence in Contemporary Art.
For more information, RSVP to the Facebook event or email: .
Partnership kicks off in 2020 with launch of Quinn’s Barrel Aged Amber Ale in the US

“This is a truly exciting collaboration for Dubliner Irish Whiskey”, says Darryl McNally, Master Distiller at the Dublin Liberties Distillery and home of the best-selling whiskey. “Not only do we choose breweries whose beer casks add a unique taste to our whiskey, but partners like Wachusett Brewing, that have the same independent spirit as Dubliner, with a straight-up attitude and down to earth appreciation of great tasting brands. Dubliner seeks to inject fun and excitement into whiskey and we are creating new whiskey flavours that drive wider appeal for Irish whiskey. The end result is Just Good Whiskey.”
“It is an honor to partner with The Dubliner for this exciting project” said Christian McMahan, President of Wachusett Brewing Company. “There is no shortage of Irish whiskey lovers in this part of the country and we think our Barrel Aged Quinn’s Amber is going to be the perfect way to celebrate the upcoming St. Patrick’s Day holiday. We are equally proud to see those casks go back to Ireland and look forward to seeing the essence of Wachusett used to make a spectacular Irish Whiskey”
Quinn’s Barrel Aged will be released on tap and in 16oz cans in late February in Boston and across Massachusetts in bars and restaurants as well as retail stores.
For more information about Wachusett Brewing Company, visit www.wachusettbrew.com For more information about The Dubliner Irish Whiskey, visit https://www.dublinerwhiskey.com

(L-R) Fidelity Bank President and COO Christopher McCarthy, NewVue Communities Executive Director Marc Dohan, Fidelity Bank Chairman and CEO Edward F. Manzi, Jr., and CEO of Family Federal Savings Dave Brassard
(LEOMINSTER, Mass.) –, NewVue Communities received a $10,000 investment from Fidelity Bank through their Community Investment Tax Credit Program. NewVue Communities is a Fitchburg based nonprofit dedicated to strengthening communities through home ownership, housing development and small business counseling. “This grant reflects our continuing strong commitment to Fitchburg, which at one time was home to the bank’s only location,” says Fidelity Bank President and COO Christopher McCarthy. “We are proud to support the work of NewVue Communities. Their work aligns perfectly with Fidelity Bank’s LifeDesign promise of being a team of caring people, who take a caring approach, to provide caring solutions for our community, clients and colleagues.” The grant is part of Fidelity Bank’s LifeDesign Community Dividend, which last year paid out more than $330,000 to support more than 250 organizations, causes and events in communities the bank serves, including Fitchburg.
“Fidelity Bank’s support will help us provide services and programs that help create stable and strong communities by investing in both people and places,” says Marc Dohan, Executive Director of NewVue Communities. Fidelity Bank has provided $40,000 in financial support to NewVue Communities over the past four years.
Fidelity Bank recently finalized its merger with Family Federal Savings. The merger brings together two banks with a long history and commitment to the Fitchburg community. The two mutually owned financial institutions were founded in Fitchburg and have been serving clients, employees, and the community for a combined total of 270 years. The merger adds Family Federal Savings full-service offices in Fitchburg, Stow and Needham, giving the bank a total of 14 full- service offices. Fidelity Bank’s 675 Main Street location in Fitchburg has been relocated to Fidelity Bank’s new full-service banking office at the converted Family Federal Savings’ Fitchburg location at 130 Whalon Street in the Twin City Plaza.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA