E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
$500 payments will be delivered to 500,000 people in March
The Baker-Polito Administration today announced plans to begin distribution of $500 payments to 500,000 low-income workers as part of the COVID-19 Essential Employee Premium Pay program. These payments represent the first round of funds to be distributed as part of the $460 million program, which was enacted in December when Governor Baker signed a $4 billion spending plan for American Rescue Plan Act (ARPA) funds. These payments, worth $250 million, will be mailed to 500,000 people by the end of March.
“I was pleased to sign the COVID-19 Essential Employee Premium Pay program into law in December, and our Administration has worked quickly to design the parameters for the program with plans to efficiently begin distribution of these payments by the end of March,” said Governor Charlie Baker. “This program will support those workers who served our communities, especially early in the pandemic.”
“This first round of payments to low-income workers will provide meaningful support for individuals who continued to work despite the global pandemic,” said Lt. Governor Karyn Polito. “We are pleased that our Administration has been able to quickly design this program to get funds out the door to those workers who the program is intended to support.”
Click here to learn more about the program: www.mass.gov/premiumpay
The law provided for the Administration to design the program and develop eligibility parameters that will ensure this critical support is provided quickly to deserving workers across the Commonwealth. Based on filed 2020 Massachusetts tax returns, individuals will be eligible for payments if their income from employment was at least $12,750 and their total income put them below 300% of the federal poverty level.
The lower bound of this range equates to working 20 hours a week for 50 weeks at minimum wage as of 2020 ($12.75). The federal poverty level is set by the federal government and increases with household or family size. For example, the maximum total income for a single filer with no dependents will be $38,280; a resident who files with a spouse and two dependents, or with no spouse and three dependents, could be eligible with a household income up to $78,600. Married filers can each be eligible, provided each independently qualifies. Based on these parameters, the below chart indicates eligibility for these payments by household size:
| Household / Family Size | 2020 Total Income @ 300% of FPL |
|
1 |
$38,280 |
|
2 |
$51,720 |
|
3 |
$65,160 |
|
4 |
$78,600 |
|
5 |
$92,040 |
|
6 |
$105,480 |
|
7 |
$118,920 |
|
8 |
$132,360 |
Individuals who received unemployment compensation in 2020 will not be eligible for the first round of payments, nor will Commonwealth executive branch employees who received or will receive a one-time payment from the state as their employer.
The legislation creating the Premium Pay program included $500 million for low-income essential workers; this $460 million program comprises the majority of those funds, and $40 million was allocated to fund previous agreements with state employee unions. Additional information on plans to disburse subsequent rounds of funds after March will be released in the future.
Your company website is the first impression nearly all of your customers have of your business. If it’s not optimized for search engines, though, potential customers may never see you. Search engines have artificial-intelligence “bots” that scour the internet for websites that match a user’s search query, and the more attractive your website is (Search Engine Optimized, or SEO), the closer to the top of the rankings it will be and the more traffic you’ll receive.
If you’re struggling with visitors to your small business website, there are a few tricks you can employ to increase unique site visitors.
On-page SEO doesn’t just mean a great website. It’s also a website that’s constructed properly and easily found. Here’s a handy checklist:
Quality content adds value to the user experience and enhances your SEO. Your ideal customer isn’t just searching your website arbitrarily – they have a need and are looking for specific ways to have it met. When you offer how-to video guides for your products, well-written blogs about trends in your industry, or even detailed e-books, you’re creating a website that’s rich in useful information.
Not only will this strong content strategy increase your visibility, but you’ll also position yourself and your business as a trusted authority in your field. When your customers trust you and depend on your insight and information, they’ll become repeat customers.
The right terms in your content attract the attention of search engine bots and help boost your rankings. Large companies can afford to dismiss more niche keywords and long-tail strings of keywords and phrases, but smaller businesses can’t.
Focus your content on more specific keywords and ones that relate more specifically to your business and brick-and-mortar address. Location-specific keywords are important, too, so be sure to use your city and state, plus nearby towns, in your content.
Good content won’t just earn you new site visitors. You’ll also acquire backlinks, where other sites link your content to their site. These links add value to your SEO and improve your position as a trusted authority.
Not all links are good ones. Types of links that improve the value of your website include:
The algorithms that major search engines use change from time to time, and an SEO strategy that worked a few years ago may not be effective now. Google programs its bots to provide results that match important keywords and relevant, fresh content. Keep your site updated, and look for changes announced by the major search engines.
A great website is perhaps the single best marketing tool for your small-to-medium business. Making sure that it’s visible to new and returning users through smart and effective SEO can help your business grow.
Article Source: SHNS
Author: Sam Doran
The Republican ranks in the Massachusetts House may soon grow even lighter as Gov. Charlie Baker on Wednesday nominated a Groton GOP lawmaker for a court post.
Baker nominated Rep. Sheila Harrington, the ranking Republican member of the Judiciary Committee, to serve as clerk magistrate of the Gardner District Court.
Harrington’s nomination needs confirmation by the Governor’s Council, which approves the vast majority of court appointments.
Councilor Eileen Duff on Wednesday scheduled a public hearing on Harrington’s nomination for Wednesday, Feb. 9 at 10 a.m.
An attorney, Harrington was first elected to the House in 2010 in a district that runs along the New Hampshire border, including Ashby, Townsend, Pepperell, Dunstable, Groton, and part of Ayer. She served on the six-member conference committee that crafted the compromise version of a sweeping criminal justice reform bill in 2017-2018.
She narrowly won her most recent reelection bid in 2020, keeping her First Middlesex House seat with 51.5 percent of the vote against Democratic challenger Deborah Busser, also of Groton.
Harrington broke with the GOP caucus last year as the only Republican to vote against restoring an eight-year term limit for House speakers, and again as the sole Republican to vote in favor of the House’s vaccine mandate for lawmakers and staff working in-person at the State House.
The House Republican caucus has already dropped by six members in the last four years. The roster has stood at 29 members, or around 18 percent of the House, since Rep. Brad Hill resigned last September for a post on the state Gaming Commission.
A 1985 New England School of Law graduate, Harrington, 61, has operated her own law office in Groton and Harvard since 2000, according to her resume, focusing on family law, personal injury, and general litigation, and real estate conveyancing.
She was previously a partner in firms Alter & Harrington and Casey & Harrington, and was an associate in the Fitchburg law offices of George Watts and the Harvard firm of Robert Casey Jr. She was also a liability claims supervisor in the bodily injury claims unit at The Travelers Companies.
The top clerk position in Gardner opened up last spring, according to the governor’s nomination letter, when Clerk Magistrate Whitney Brown departed to accept a District Court judgeship. Unlike judgeships, which come with a mandatory retirement age of 70, clerk magistrates receive a lifetime appointment.
USA Luge announced the appointment of Lauren M. Howe to communications manager. In this role, she will serve as the liaison between the USA Luge organization and the media, providing noteworthy news and information about the sport’s athletes, programs and competitions. Howe is taking over for Sandy Caligiore who recently announced he will be moving on from his work with USA Luge.
For the past ten years, Howe has been a strong supporter of USA Luge and also calls Lake Placid her second home. Her first exposure to the sport was during her time working at Saint-Gobain, where she served as Manager of Communications and Community Relations for Norton, the company’s brand of abrasives. Norton Abrasives is the primary sponsor of USA Luge and has been a supporter for over 40 years. At Saint-Gobain, Howe played a critical role in strengthening the relationship between USA Luge and Saint-Gobain, resulting in award-winning work within the company, and increased exposure about the relationship both in the public and with employees.
“Lauren is a true professional and driven to make organizations succeed with her guidance, knowledge and expertise of the public relations industry,” said Gordy Sheer, director of marketing and sponsorship for USA Luge. “As we wish Sandy our best and thank him for his decades of service, we are excited to welcome Lauren to USA Luge after our many years working collaboratively together to elevate our brand to new heights.”
Howe founded empHowered PR in 2020 following an esteemed 23-year career in a variety of communications roles in the health care, manufacturing and non-profit industries. She currently serves a variety of clients around the region, the country and the world.
“The opportunity to lead communications for USA Luge is a dream come true,” said Howe. “There is much excitement as we gear up for the upcoming season, along with the 2026 Winter Games. I look forward to working in concert with USA Luge athletes and staff to share the journey leading up to Milan-Cortina with the media, supporters and dedicated fans.”
Howe holds both a master’s degree in Organizational and Professional Communication and a graduate certificate in Health Care Leadership Communications from Regis College. She received a bachelor’s degree in Journalism from the University of Massachusetts at Amherst and an associate degree in Liberal Arts from Mount Wachusett Community College.
As a result of her work and strong connections to the community, Howe was recognized as a member of the Worcester Business Journal 40 under Forty class of 2014 and is also a 2017 graduate of the Leadership Worcester program.
She currently serves as Chair of the Public Relations Society of America Independent Practitioner’s Alliance and is a member of the board at the American Red Cross of Central and Western Massachusetts. She also serves as the regular host of the North Central Massachusetts Chamber of Commerce “Good Morning North Central,” the region’s most popular morning gathering featuring high-profile guests discussing topics of interest with business, civic and community leaders. In June 2022, she was recognized by the North Central Massachusetts Chamber of Commerce as its Ambassador of the Year.
She resides in north central Massachusetts with her husband, daughter and stepdaughter, and will make frequent trips to Lake Placid in her new role.
Colleagues recognized for bringing Fidelity Bank mission, values to clients
Fidelity Bank announced it has recognized the following employees at its All-Hearts Meeting, the annual employee recognition meeting, held at Wachusett Mountain. Employees were recognized for bringing the Fidelity Bank values to clients and helping them get where they want to be.
Nancy Fioretti, Commercial Lending Assistant, received the 2022 Back Office Mission Accomplished Award. A resident of Leominster, Fioretti has been with Fidelity Bank for 15 years and was recognized for her work during the pandemic to ensure the Commercial team was able to function as business-as-usual during a very unusual time to ensure clients could have the clarity to move forward with confidence.
Tanya Quinn, Vice President, Digital Manager, received the 2022 Client-Facing Mission Accomplished Award. A resident of Athol, Quinn was recognized for her work throughout the bank’s digital transformation and traditional growth efforts while providing every aspect of the C.A.R.E. process to help clients meet their needs.
“Our Mission Accomplished Awards recognize those colleagues who lead by example in executing our LifeDesign approach to banking,” said Ed Manzi, Jr., Chairman and CEO, Fidelity Bank. “Nancy and Tanya bring our commitment of care, clarity and confidence to their colleagues and our clients alike with poise, professionalism, and positivity, which make them both worthy of this recognition.”
In addition to the Mission Accomplished Awards, colleagues were also recognized with Role Model Awards for representing the bank’s values of excellence, care, humility, integrity and positivity.
Amanda Prokowiew, Systems Analyst, received the Excellence Award. A resident of Leominster, Prokowiew has been with Fidelity Bank for 11 years and was recognized for embracing challenges and change with relentless commitment to precision and getting things done right the first time.
Terrence O’Kane, Human Resources Manager, received the bank’s Care Award. A resident of Shrewsbury, O’Kane has been with the bank for nearly seven years and was recognized for being thoughtful, responsive and caring for the concern of others and treating people the way they should be treated.
Marissa Vescovi, Loan Servicing Supervisor, received the Humility Award. A resident of Orange, she has been with the bank for seven years and was recognized for assistance with the development and training of the residential loan servicing team, and for implementing various process improvement initiatives.
Brett Finnell, Cash Management Implementation Support Specialist, received the Integrity Award. A resident of Leominster, he has been with the bank for six years and was recognized for his exceptional professional and ethical standards.
Amber McCreadie, Vice President, Area Manager, received the Positivity Award. A resident of Barre, she has been with the bank for six years and was recognized for her consistent positive attitude and outlook regardless of the challenges and opportunities that come her way.
“Our Role Model Awards are for those colleagues who continuously set an example by personifying Fidelity Bank’s guiding values and commitment to our LifeDesign Banking approach,” said Dee Sendrowski, Senior Vice President, Human Resources Director. “This year’s award recipients work across a variety of roles and place service above all else.”

“I am excited to welcome Tricia to the Board,” noted MWCC President James Vander Hooven. “I have worked closely with her over the last few years. She has been a committed liaison between her organization and our medical and health-related programs.”
Pistone joined UMass Memorial Health – Health Alliance – Clinton Hospital in April 2021, after a fourteen-year career in leadership roles at Making Opportunity Count, Inc. (MOC) in Fitchburg. Her history with MWCC dates to her time as Economic Development Director for Congressman John Olver, who was integral in sustaining grant funding for the construction of the colleges’ wind turbines.
“I am honored to join MWCC’s Board of Trustees,” stated Pistone. “I have had the privilege to work with MWCC in various capacities throughout my career and have always held the college in the highest regard as both an institution for higher education institution as well as an anchor organization in our region. I look forward to working closely with the Administration and Board of Trustees to continue that strong legacy into the future.”
“Ms. Pistone has been a great supporter of the college through her career, and it is a pleasure to have her with us,” stated Chairman of the Board of Trustees Robert Antonioni.
In addition to Chairman Antonioni, Pistone joins MWCC alumna Irene Hernandez Guzman, Leominster City Councilor Clair M. Freda, Weston Public Schools Director of Health Services Jamy Gaynor, Professor Emerita, Western New England University, Denise Kindschi Gosselin, CEO of GAAMHA, Inc. Tracy L. Hutchinson, President and CEO of Workers Credit Union Douglas Petersen, ACT, Inc. President Kenneth Tomasetti, and student trustee Cody Nathanson.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA