E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Funding to support opening of bike repair and service shop in Fitchburg
El Corporación de Desarrollo del Norte Central de Massachusetts (NCMDC), the economic development arm of the North Central Massachusetts Chamber of Commerce, recently approved a $20,000 loan to Josh Merchant, owner of The Break Bike Shop, located at 872 Main Street, Fitchburg. The loan, which was referred by NewVue Communities, will support the bike shop’s start-up costs and the creation of one full-time and one part-time job opportunity in the community.
The shop provides full-service and repairs for all makes and models of bicycles, including high-end, specialty, gravel and fat bicycles, led by Merchant’s more than 20 years of experience. Bicycle accessories and parts are also available for purchase at the shop.
“The Break Bike Shop provides quality service and expert repairs for beginners and bicycling enthusiasts alike,” said Merchant. “With the financial assistance and support from the North Central Massachusetts Development Corporation, I was able to realize a dream to open a bicycle shop right in downtown Fitchburg on the same street where Art Longsjo likely trained for his many races.”
Merchant plans to be involved with the Twin Cities Rail Trail and in keeping the legacy of the Longsjo Classic bicycle races alive. For more information visit www.thebreakbikeshop.com.
Como entidad de microcréditos, NCMDC puede otorgar préstamos a pequeñas empresas de hasta $250,000 para capital de trabajo, bienes inmuebles, equipo, inventario y expansión, además de colaborar con nuestros socios bancarios para proporcionar financiamiento puente para la etapa final de un proyecto.
Para más información sobre los programas de préstamos de NCMDC, llame al 978.353.7607 o visite NorthCentralMass.com o ChooseNorthCentral.com.
Is your team stagnant, or is there a sense of tension in your department? It may not be “just your gut feeling,” but rather an indication that your team is in a “flight or fight” mode. Today, we’re looking at three distinct emotional states in the workplace, fight, flight, and flow, and the implications when leaders shift out of flow and into flight or fight.
The condition of your workplace may reflect your own state of mind as a leader. If you’re feeling in flight-or-fight mode, it’s hard to lead your team in a creative, problem-solving flow.
Let’s look at the emotional state of each “zone”:
Fight is a feeling of anxiety or a need to trump a co-worker in being right. The fight feeling is one where people feel threatened or a noticeable divide between groups in a team. Stress in the work environment and a lack of direction or resources can lead to infighting. Office politics and unskilled leadership can lead to people being more focused on fear of failure or retribution, and the team loses cohesiveness.
Flight feels like wanting to hide and avoid conflict. In this environment, employees feel like there’s little they can do to change things and mainly keep their heads down. Innovation stagnates, and enthusiasm for the team’s goals wanes.
The flow state is one where collaboration and innovation are at their highest. Everyone on the team feels relaxed and excited about the project or new ideas. “Flow state” is a feeling of creative energy, cited by professional athletes, musicians, and writers as a time when they’re focused on a goal. For collaborative teams, flow state is the kind of working environment where everyone is focused on the task and feels they’re heard.
Becoming more self-aware of your own working emotional state and the state of others around you can help you make better leadership decisions.
A new project, start-up company, or special team often starts with a lot of energy and enthusiasm. Over time, however, and with poor leadership, the organization can shift from a productive, cohesive team to a more toxic workplace, and leaders lose a sense of cohesiveness and flow.
So how can leaders keep their team from slipping into a fight or flight mode? The first way is to look at your emotional state. Are you tense and hyper-focused on being “right” more than team success? Or maybe you feel like your suggestions for improvements are like yelling into the void, and your team has given up. If you note that you’re consistently in flight or fight, your team has probably picked up on it, and they, too, are mimicking your state.
Stop, take a breath, and calm yourself. Once you’re calm, assess the workplace situation to determine what’s causing your frustration. Is there competition among team members for scarce resources? Is your team frustrated because their suggestions are falling on deaf ears? Is office politics or territorialism reducing efficiency? Once you’ve found the problems, you can work toward a solution.
When your employees see you working to change and address their concerns, they, in turn, may follow your lead. However, moving from a flight or flight workplace environment can take time, so it’s essential that you show patience and a commitment to resolving the issues that caused your team to stagnate.
Servicio de Noticias de la Cámara de Representantes
Autor: Chris Lisinski
The Baker administration will allow a statewide K-12 schools mask mandate to expire at the end of the month, a major shift that returns decisions about masks in classrooms to the local level as the COVID-19 pandemic approaches the two-year mark.
Drawing concern from the head of the state’s largest teachers union and criticism from some Democrats, Gov. Charlie Baker and Elementary and Secondary Education Commissioner Jeff Riley announced Wednesday that they will allow the existing requirement to expire on Feb. 28.
In its place, the Department of Elementary and Secondary Education will issue a non-binding recommendation for mask use in certain situations, such as when a student returns after testing positive for the coronavirus.
The Department of Early Education and Care will also update its guidance to reflect a similar change, Baker said.
School districts can still choose to impose their own local mandates, and Baker said the administration will “fully support” anyone who chooses to mask up once the mandate lifts. But when kids and teachers head back to the classroom after February vacation, they will no longer be subject to a state-issued mandate to cover their faces.
Baker said the improving COVID-19 outlook, with cases steadily declining in recent weeks after an omicron-fueled spike, and the availability of vaccines, tests and treatments have moved Massachusetts to a point where loosening the restriction is appropriate.
“Our kids have had to put up with a lot of disruption, a lot of time alone, and have suffered a real learning loss over the past two years,” Baker said. “Given the extremely low risk for young people, the widespread availability and the proven effectiveness of vaccines, and the distribution of accurate test protocols and tests, it’s time to give our kids a sense of normalcy.”
Masks will remain required on school buses after the in-building mandate expires in accordance with federal rules, Riley said. School testing programs the state has supported will also remain in place to continue monitoring for possible COVID-19 cases.
As of Feb. 1, 82 percent of Bay Staters between the ages of 16 and 19, 83 percent of those between the ages of 12 and 15, and 51 percent of kids between the ages of 5 and 11 had received at least one dose of a COVID-19 vaccine, according to Department of Public Health data.
Children younger than five remain ineligible to receive COVID-19 vaccines.
“Massachusetts actually ranks second in the nation for its highest share of kids fully vaccinated at this point in time,” Baker said.
The announcement drew criticism from the Massachusetts Teachers Association, which argued that the strong statewide youth vaccination numbers gloss over large disparities between wealthier, whiter districts and districts with more low-income families or students of color.
“Educators really want to return as much to normalcy as possible, but to do it safely, we can’t throw caution to the wind at this very moment and drop the mask mandate on the day students return from February vacation,” MTA President Merrie Najimy told the News Service. “We’ve had enough experience with school vacations to be able to anticipate a likely surge upon return. The CDC hasn’t changed their guidance yet, so we think it’s more prudent to wait until perhaps early or mid-March, assess the data, and then make a decision.”
The administration first imposed its school mask mandate in August and has extended it three times since.
Under the existing policy, schools with a combined student and staff vaccination rate of at least 80 percent can ask for state permission to lift the mask mandate — for both vaccinated and unvaccinated students — within their walls.
Riley said Tuesday that 68 schools applied for a waiver from the mandate. Forty-two received waivers, and decisions are still pending on another 21 schools.
“We’re obviously not going to take any more waivers in due to this announcement,” Riley said.
COVID-19 has created headaches or outright upheaval in three different academic years, and Riley said the administration believes removing the mask mandate will “make it easier for students to learn,” particularly for young readers and students for whom English is not a first language.
The Feb. 28 mandate expiration falls on the first day back from February vacation for many schools. Riley said the state will continue to make at-home tests available before the end of that time off to “cull out any positive cases” as it did following the winter break.
“We think that will be an effective measure going forward,” he said.
Lawmakers sent Baker a $101 million spending bill that targets additional investments in masks and rapid tests for schools, among other areas. Baker said Monday he intends to sign the bill this week.
Baker and Riley said they opted to announce the impending policy change with two and a half weeks of advance notice to give local leaders time to make any additional decisions necessary.
They did not attach any specific public health metrics to the masking decision or outline data thresholds, such as an average positive test rate, that would trigger automatic reinstatement of the mask mandate.
“I don’t want to get into hypotheticals on this,” Baker said. “What I can tell you is we meet on a regular basis with a group of infectious disease experts and so does DESE. We’re constantly talking to them about the latest updates, information and guidance.”
Over the next few months, Baker said the state will also gain access to “a lot more therapeutics available that will be much easier to use.”
“There’s a lot of pieces, and you can’t just focus on any one of them, which is one of the reasons why we spent a lot of time talking to people who are in the field and in the space,” he said.
A handful of Democrats in the Legislature took aim at the announcement. Sen. Becca Rausch of Needham noted that the U.S. Centers for Disease Control and the American Academy of Pediatrics “still recommend universal indoor school masking,” while Sen. Sonia Chang-Diaz, who is running for governor, said the shift “does not reflect the reality of our situation.”
“While Massachusetts cases are, thankfully, declining from our unprecedented spike last month, our numbers are not low,” Chang-Diaz said. “Community transmission rates are still ranking as ‘high’ in every county of the Commonwealth, our hospitalization rates are still as high as they were near the end of December, and the CDC still recommends universal masking for our students.”
Najimy said the teachers union will continue to advocate before local officials to attach defined metrics to school masking plans and push for more spending on upgrading school ventilation systems, which could help limit the spread of the virus.
American Federation of Teachers Massachusetts President Beth Kontos said COVID-19 “remains a serious threat in dozens of Massachusetts school districts where vaccine rates for children ages 5 to 11 are dangerously low.”
“We expect many of those districts to maintain their in-school mask mandates,” Kontos said. “And we again call on the Baker administration to conduct comprehensive in-school vaccination programs, particularly in poorer, urban communities that have been devastated by the pandemic. It will be a challenge, but the Governor cannot walk away from our youngest students at this critical time.”
The administration’s decision comes as leaders in several other states roll back COVID-19 restrictions. New Jersey Gov. Phil Murphy announced the state’s school mask mandate will lift on March 7. In Delaware, Gov. John Carney said a requirement to mask up in schools will expire on March 31.
Carney will also lift his state’s universal indoor mask mandate on Feb. 11, while New York Gov. Kathy Hochul announced Wednesday she would allow an indoor masking requirement to expire Thursday.
For more than a year, Bay Staters have not been subject to a state-issued order to wear masks in many indoor public settings other than schools. Baker first advised residents to mask up on April 10, 2020, then converted the advisory to a mandate on May 1, 2020. That policy remained in place until May 2021, when the mandate relaxed.
Masks are still required in some settings, including transportation, health care facilities and congregate care.
Baker indicated he is not considering changes on that front, stressing the administration’s focus is on “areas that involve vulnerable populations.”
Some cities and towns that had indoor mask mandates such as Salem, Lowell and Worcester have recently moved to lift those requirements.
Stricter policies remain in place in other Massachusetts municipalities, including Boston, where patrons must show proof of vaccine to get into restaurants, indoor entertainment venues and fitness centers.
“We’ve said since the beginning of this pandemic that we’re going to do the best we can to establish what we consider to be statewide frameworks, and if communities want to go beyond what we do, that’s their call,” Baker said.
Mayor Michelle Wu on Tuesday said the city will lift its proof-of-vaccination requirement when fewer than 95 percent of intensive care beds are occupied, fewer than 200 people are hospitalized for COVID-19 per day, and the average community positivity rate falls below 5 percent.

“Ha sido un honor servir como Presidente de la Junta Directiva de MOC”, dijo O’Connor. “Estoy orgulloso de nuestros muchos logros durante los últimos años y confío en que MOC tiene un futuro brillante bajo el liderazgo de Paul mientras continúan creciendo y expandiendo su impacto en la comunidad.”
MacKinnon es un líder ejecutivo consumado y actualmente es Vicepresidente Corporativo y Director de Operaciones/Directora de Enfermería en Health Alliance Clinton Hospital. MacKinnon obtuvo su Doctorado en la Escuela de Medicina de la Universidad de Massachusetts – Escuela de Posgrado en Enfermería y ha ocupado puestos clave de liderazgo en Saint Vincent Hospital, UMass Memorial Medical Center y Steward Health Care. Como enfermero registrado durante más de tres décadas y enfermero familiar practicante durante más de dos, ha sido miembro de numerosas asociaciones de atención médica, juntas locales y organizaciones comunitarias. MacKinnon se desempeñó recientemente como Tesorero de la Junta de MOC durante los últimos tres años.
“La misión de MOC de empoderar a las familias para que logren la estabilidad económica es más crítica que nunca”, dijo MacKinnon. “Durante años, he sido testigo de cómo el personal y el liderazgo viven la misión de MOC en todo lo que hacen. Me siento honrado y humilde de desempeñar un papel en este inspirador trabajo, y espero liderar este esfuerzo con nuestra experimentada y dedicada junta directiva”.”
El cambio ocurre en un momento de fortaleza y crecimiento para MOC, ya que la organización ha trabajado cada vez más para integrar el acceso a la atención médica en su cartera de servicios humanos.
“Estoy profundamente agradecido con Oscar por su liderazgo, visión y dedicación a nuestra misión que nos ayudó a crecer y ampliar nuestro impacto en la comunidad durante la última década”, afirmó Kevin Reed, director ejecutivo de MOC. “También estoy muy entusiasmado con nuestro futuro bajo el liderazgo de Paul. Su gran experiencia y su defensa están perfectamente alineadas con la visión de MOC para nuestro futuro, mientras nos esforzamos por satisfacer la creciente demanda de servicios que brindan bienestar a nuestros clientes y a la comunidad.”
Sobre Hacer que la Oportunidad Cuente
Making Opportunity Count, Inc. (MOC) se estableció en 1966 con el propósito principal de promover el bienestar de las personas de bajos ingresos en las ciudades y pueblos del centro-norte de Massachusetts. El área de servicio de MOC abarca 30 ciudades y pueblos (Ashburnham, Ashby, Athol, Ayer, Barre, Berlin, Bolton, Clinton, Fitchburg, Gardner, Groton, Hardwick, Harvard, Hubbardston, Lancaster, Leominster, Littleton, Lunenburg, New Braintree, Pepperell, Petersham, Phillipston, Princeton, Royalston, Sterling, Shirley, Templeton, Townsend, Westminster y Winchendon). La misión de MOC es empoderar a las familias para que logren seguridad económica eliminando barreras y creando oportunidades. MOC trabaja para cumplir este propósito brindando servicios directos, colaborando con otras entidades públicas y privadas, y aplicando estrategias integrales que ayudan a abordar los complejos problemas de la pobreza. Los programas principales incluyen Cuidado Infantil y Head Start, North Central WIC, Centro de Recursos Familiares, Meals on Wheels, The Counseling Center at MOC, programas de atención médica y más. Para obtener una lista completa de programas y servicios, visite www.mocinc.org
Grants Distributed to 44 agencies through Community Impact Fund and After School and Out-Of-School Time Program
FITCHBURG, MA: August 16, 2022 — United Way of North Central Massachusetts (UWNCM) has distributed $1,151,063 in funds to 44 local agencies through two grant programs. The grants will support programs that target pressing community needs and offer after school and out-of-school time activities for children and youth.
Through its Community Impact Fund for 2022-23, UWNCM awarded $599,663 to 30 organizations, funding 40 programs. The Community Impact Fund is a long-standing UWNCM initiative that supports programs that address the region’s highest priorities in the areas of Early Education and Youth Development, Basic Needs and Economic Opportunity/Financial Literacy.
This year’s grants are expected to create positive impacts for nearly 70,000 people, spanning the entire North Central Massachusetts region. Recipients range from Loaves and Fishes Food Pantry in Devens to the Wendell Clark YMCA in Winchendon. Donna Bulger, Vice President of grant recipient Clear Path for Veterans New England, says she appreciates the grant as well as on-going assistance from UWNCM.
“Clear Path is pleased to have the support of UWNCM, which includes funding that helps us extend the impact we have in the community, serving a population that includes elders, disabled veterans, children and families,” says Bulger. “What has meant the most to us is the spirit of collaboration we have with UWNCM staff. They reach out frequently with opportunities to supplement our materials, partner with other nonprofits and just to check in with us.”
UWNCM also recently distributed $551,400 to 17 agencies through the Department of Elementary and Secondary Education (DESE) After School and Out-of-School Time (ASOST) program. Funds were made available through a $4.5 million grant awarded by DESE to a regional effort of United Ways located in Central, North Central and South-Central Massachusetts with the goal of helping after school and out-of-school time programs rebound from impacts of COVID-19.
Through the program, UWNCM previously distributed $398,800 in funding to 18 local agencies for 2022 spring and summer programs at non-profit organizations, public school systems and towns and municipalities. The latest round funds 2022 school-year programs ranging from camping opportunities for disabled youth to teaching young people about film making and media production.
Kelli Feigley, Founder and Managing Director/Executive Producer of grant recipient Fresh Films, says, “Thanks to this grant, Fresh Films is able to continue helping transform the lives of underserved diverse youth at Fitchburg High School and the Boys and Girls Clubs in Fitchburg and Leominster. This amazing grant funds our weekly after school film program that teaches filmmaking fundamentals as part of our year-round career pathway for training youth to enter the fast-growing and very lucrative media and entertainment industry. Our expanded learning programs are critical while students are still in high school, so they can have equal access to college and career opportunities.”
Speaking about both recent grant distributions, UWNCM President Kory Eng adds, “We appreciate the opportunity to support these critical programs through our Community Impact Fund. We are further appreciative of our expanded partnerships with DESE and Central Massachusetts United Way, which have enabled us to nearly double our investments in community programs when the demand for services is at an all-time high. We thank our volunteers, donors, and community partners for their dedication and look forward to our continued work together to support those most in need.”
United Way of North Central Massachusetts serves the communities of Ashburnham, Ashby, Athol, Ayer, Devens, Fitchburg, Gardner, Groton, Harvard, Hubbardston, Leominster, Littleton, Pepperell, Lunenburg, Petersham, Phillipston, Royalston, Shirley, Templeton, Townsend, Westminster and Winchendon.
Community Impact Fund Recipients
Aging Services of North Central Massachusetts
Athol Area YMCA
Boys & Girls Club of Fitchburg & Leominster
Boys & Girls Club of Lunenburg
Catholic Charities of the Diocese of Worcester
Clear Path for Veterans New England
Community Health Connections, Inc.
Gardner Community Action Committee
Ginny’s Helping Hands, Inc.
Girls Scouts of Central & Western Massachusetts
Growing Places Garden Project, Inc.
House of Peace & Education, Inc.
L.U.K. Crisis Center, Inc.
Literacy Volunteers of Athol – Orange
Literacy Volunteers of the Montachusett Area
Loaves & Fishes Food Pantry
Making Opportunities Count, Inc.
Mass 2-1-1
New Vue Communities
North Star Family Services
Our Father’s House
Pathways to Change
Spanish American Center, Inc.
The Arc of Opportunity, Inc.
The Salvation Army of Athol
The Salvation Army of Fitchburg
United Way of North Central Mass – Footsteps2Brilliance
Wendell P. Clark YMCA
YMCA of Central Massachusetts
YWCA of Central Massachusetts
After School and Out-Of-School Time Program
Boy Scouts of America
City of Leominster
Fresh Films
Girl Scouts of Central & Western Mass
Girls On The Run
Growing Places Garden Project
Innovation Learning Center
Just Understand My Potential, Inc.
LUK Crisis Center, Inc.
Mass Audubon Society, Inc.
Montachusett Opportunity Council, Inc.
Mount Wachusett Community College Foundation, Inc.
Spanish American Center, Inc.
St. Bernard’s High School
The Shine Initiative, Inc.
Town of Littleton Parks, Recreation and Community Education
Townsend Recreation Dept.

This year, Day of Caring is being held on Friday, September 16, 2022. A kick-off Breakfast will be held from 7:30-8:30 a.m. at Great Wolf Lodge, 150 Great Wolf Drive, Fitchburg
Projects will be completed from 9:00 a.m.-1:00 p.m. followed by a Thank You Barbecue from 1:30-3:00 p.m. Location to be determined. UWNCM will monitor the COVID-19 situation and make adjustments to DOC activities and project requirements as necessary.
AGENCIES: To register your project, visit uwncm.galaxydigital.com.
VOLUNTEERS: New projects are being added every day. Register to volunteer here.
If you are interested in being a sponsor, contact Beth Hodge, Associate Director of Resource Development, at or 978-345-1577, ext. 305.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA