E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Funding to support opening of bike repair and service shop in Fitchburg
El Corporación de Desarrollo del Norte Central de Massachusetts (NCMDC), the economic development arm of the North Central Massachusetts Chamber of Commerce, recently approved a $20,000 loan to Josh Merchant, owner of The Break Bike Shop, located at 872 Main Street, Fitchburg. The loan, which was referred by NewVue Communities, will support the bike shop’s start-up costs and the creation of one full-time and one part-time job opportunity in the community.
The shop provides full-service and repairs for all makes and models of bicycles, including high-end, specialty, gravel and fat bicycles, led by Merchant’s more than 20 years of experience. Bicycle accessories and parts are also available for purchase at the shop.
“The Break Bike Shop provides quality service and expert repairs for beginners and bicycling enthusiasts alike,” said Merchant. “With the financial assistance and support from the North Central Massachusetts Development Corporation, I was able to realize a dream to open a bicycle shop right in downtown Fitchburg on the same street where Art Longsjo likely trained for his many races.”
Merchant plans to be involved with the Twin Cities Rail Trail and in keeping the legacy of the Longsjo Classic bicycle races alive. For more information visit www.thebreakbikeshop.com.
Como entidad de microcréditos, NCMDC puede otorgar préstamos a pequeñas empresas de hasta $250,000 para capital de trabajo, bienes inmuebles, equipo, inventario y expansión, además de colaborar con nuestros socios bancarios para proporcionar financiamiento puente para la etapa final de un proyecto.
Para más información sobre los programas de préstamos de NCMDC, llame al 978.353.7607 o visite NorthCentralMass.com o ChooseNorthCentral.com.
Is your team stagnant, or is there a sense of tension in your department? It may not be “just your gut feeling,” but rather an indication that your team is in a “flight or fight” mode. Today, we’re looking at three distinct emotional states in the workplace, fight, flight, and flow, and the implications when leaders shift out of flow and into flight or fight.
The condition of your workplace may reflect your own state of mind as a leader. If you’re feeling in flight-or-fight mode, it’s hard to lead your team in a creative, problem-solving flow.
Let’s look at the emotional state of each “zone”:
Fight is a feeling of anxiety or a need to trump a co-worker in being right. The fight feeling is one where people feel threatened or a noticeable divide between groups in a team. Stress in the work environment and a lack of direction or resources can lead to infighting. Office politics and unskilled leadership can lead to people being more focused on fear of failure or retribution, and the team loses cohesiveness.
Flight feels like wanting to hide and avoid conflict. In this environment, employees feel like there’s little they can do to change things and mainly keep their heads down. Innovation stagnates, and enthusiasm for the team’s goals wanes.
The flow state is one where collaboration and innovation are at their highest. Everyone on the team feels relaxed and excited about the project or new ideas. “Flow state” is a feeling of creative energy, cited by professional athletes, musicians, and writers as a time when they’re focused on a goal. For collaborative teams, flow state is the kind of working environment where everyone is focused on the task and feels they’re heard.
Becoming more self-aware of your own working emotional state and the state of others around you can help you make better leadership decisions.
A new project, start-up company, or special team often starts with a lot of energy and enthusiasm. Over time, however, and with poor leadership, the organization can shift from a productive, cohesive team to a more toxic workplace, and leaders lose a sense of cohesiveness and flow.
So how can leaders keep their team from slipping into a fight or flight mode? The first way is to look at your emotional state. Are you tense and hyper-focused on being “right” more than team success? Or maybe you feel like your suggestions for improvements are like yelling into the void, and your team has given up. If you note that you’re consistently in flight or fight, your team has probably picked up on it, and they, too, are mimicking your state.
Stop, take a breath, and calm yourself. Once you’re calm, assess the workplace situation to determine what’s causing your frustration. Is there competition among team members for scarce resources? Is your team frustrated because their suggestions are falling on deaf ears? Is office politics or territorialism reducing efficiency? Once you’ve found the problems, you can work toward a solution.
When your employees see you working to change and address their concerns, they, in turn, may follow your lead. However, moving from a flight or flight workplace environment can take time, so it’s essential that you show patience and a commitment to resolving the issues that caused your team to stagnate.
Servicio de Noticias de la Cámara de Representantes
Autor: Chris Lisinski
The Baker administration will allow a statewide K-12 schools mask mandate to expire at the end of the month, a major shift that returns decisions about masks in classrooms to the local level as the COVID-19 pandemic approaches the two-year mark.
Drawing concern from the head of the state’s largest teachers union and criticism from some Democrats, Gov. Charlie Baker and Elementary and Secondary Education Commissioner Jeff Riley announced Wednesday that they will allow the existing requirement to expire on Feb. 28.
In its place, the Department of Elementary and Secondary Education will issue a non-binding recommendation for mask use in certain situations, such as when a student returns after testing positive for the coronavirus.
The Department of Early Education and Care will also update its guidance to reflect a similar change, Baker said.
School districts can still choose to impose their own local mandates, and Baker said the administration will “fully support” anyone who chooses to mask up once the mandate lifts. But when kids and teachers head back to the classroom after February vacation, they will no longer be subject to a state-issued mandate to cover their faces.
Baker said the improving COVID-19 outlook, with cases steadily declining in recent weeks after an omicron-fueled spike, and the availability of vaccines, tests and treatments have moved Massachusetts to a point where loosening the restriction is appropriate.
“Our kids have had to put up with a lot of disruption, a lot of time alone, and have suffered a real learning loss over the past two years,” Baker said. “Given the extremely low risk for young people, the widespread availability and the proven effectiveness of vaccines, and the distribution of accurate test protocols and tests, it’s time to give our kids a sense of normalcy.”
Masks will remain required on school buses after the in-building mandate expires in accordance with federal rules, Riley said. School testing programs the state has supported will also remain in place to continue monitoring for possible COVID-19 cases.
As of Feb. 1, 82 percent of Bay Staters between the ages of 16 and 19, 83 percent of those between the ages of 12 and 15, and 51 percent of kids between the ages of 5 and 11 had received at least one dose of a COVID-19 vaccine, according to Department of Public Health data.
Children younger than five remain ineligible to receive COVID-19 vaccines.
“Massachusetts actually ranks second in the nation for its highest share of kids fully vaccinated at this point in time,” Baker said.
The announcement drew criticism from the Massachusetts Teachers Association, which argued that the strong statewide youth vaccination numbers gloss over large disparities between wealthier, whiter districts and districts with more low-income families or students of color.
“Educators really want to return as much to normalcy as possible, but to do it safely, we can’t throw caution to the wind at this very moment and drop the mask mandate on the day students return from February vacation,” MTA President Merrie Najimy told the News Service. “We’ve had enough experience with school vacations to be able to anticipate a likely surge upon return. The CDC hasn’t changed their guidance yet, so we think it’s more prudent to wait until perhaps early or mid-March, assess the data, and then make a decision.”
The administration first imposed its school mask mandate in August and has extended it three times since.
Under the existing policy, schools with a combined student and staff vaccination rate of at least 80 percent can ask for state permission to lift the mask mandate — for both vaccinated and unvaccinated students — within their walls.
Riley said Tuesday that 68 schools applied for a waiver from the mandate. Forty-two received waivers, and decisions are still pending on another 21 schools.
“We’re obviously not going to take any more waivers in due to this announcement,” Riley said.
COVID-19 has created headaches or outright upheaval in three different academic years, and Riley said the administration believes removing the mask mandate will “make it easier for students to learn,” particularly for young readers and students for whom English is not a first language.
The Feb. 28 mandate expiration falls on the first day back from February vacation for many schools. Riley said the state will continue to make at-home tests available before the end of that time off to “cull out any positive cases” as it did following the winter break.
“We think that will be an effective measure going forward,” he said.
Lawmakers sent Baker a $101 million spending bill that targets additional investments in masks and rapid tests for schools, among other areas. Baker said Monday he intends to sign the bill this week.
Baker and Riley said they opted to announce the impending policy change with two and a half weeks of advance notice to give local leaders time to make any additional decisions necessary.
They did not attach any specific public health metrics to the masking decision or outline data thresholds, such as an average positive test rate, that would trigger automatic reinstatement of the mask mandate.
“I don’t want to get into hypotheticals on this,” Baker said. “What I can tell you is we meet on a regular basis with a group of infectious disease experts and so does DESE. We’re constantly talking to them about the latest updates, information and guidance.”
Over the next few months, Baker said the state will also gain access to “a lot more therapeutics available that will be much easier to use.”
“There’s a lot of pieces, and you can’t just focus on any one of them, which is one of the reasons why we spent a lot of time talking to people who are in the field and in the space,” he said.
A handful of Democrats in the Legislature took aim at the announcement. Sen. Becca Rausch of Needham noted that the U.S. Centers for Disease Control and the American Academy of Pediatrics “still recommend universal indoor school masking,” while Sen. Sonia Chang-Diaz, who is running for governor, said the shift “does not reflect the reality of our situation.”
“While Massachusetts cases are, thankfully, declining from our unprecedented spike last month, our numbers are not low,” Chang-Diaz said. “Community transmission rates are still ranking as ‘high’ in every county of the Commonwealth, our hospitalization rates are still as high as they were near the end of December, and the CDC still recommends universal masking for our students.”
Najimy said the teachers union will continue to advocate before local officials to attach defined metrics to school masking plans and push for more spending on upgrading school ventilation systems, which could help limit the spread of the virus.
American Federation of Teachers Massachusetts President Beth Kontos said COVID-19 “remains a serious threat in dozens of Massachusetts school districts where vaccine rates for children ages 5 to 11 are dangerously low.”
“We expect many of those districts to maintain their in-school mask mandates,” Kontos said. “And we again call on the Baker administration to conduct comprehensive in-school vaccination programs, particularly in poorer, urban communities that have been devastated by the pandemic. It will be a challenge, but the Governor cannot walk away from our youngest students at this critical time.”
The administration’s decision comes as leaders in several other states roll back COVID-19 restrictions. New Jersey Gov. Phil Murphy announced the state’s school mask mandate will lift on March 7. In Delaware, Gov. John Carney said a requirement to mask up in schools will expire on March 31.
Carney will also lift his state’s universal indoor mask mandate on Feb. 11, while New York Gov. Kathy Hochul announced Wednesday she would allow an indoor masking requirement to expire Thursday.
For more than a year, Bay Staters have not been subject to a state-issued order to wear masks in many indoor public settings other than schools. Baker first advised residents to mask up on April 10, 2020, then converted the advisory to a mandate on May 1, 2020. That policy remained in place until May 2021, when the mandate relaxed.
Masks are still required in some settings, including transportation, health care facilities and congregate care.
Baker indicated he is not considering changes on that front, stressing the administration’s focus is on “areas that involve vulnerable populations.”
Some cities and towns that had indoor mask mandates such as Salem, Lowell and Worcester have recently moved to lift those requirements.
Stricter policies remain in place in other Massachusetts municipalities, including Boston, where patrons must show proof of vaccine to get into restaurants, indoor entertainment venues and fitness centers.
“We’ve said since the beginning of this pandemic that we’re going to do the best we can to establish what we consider to be statewide frameworks, and if communities want to go beyond what we do, that’s their call,” Baker said.
Mayor Michelle Wu on Tuesday said the city will lift its proof-of-vaccination requirement when fewer than 95 percent of intensive care beds are occupied, fewer than 200 people are hospitalized for COVID-19 per day, and the average community positivity rate falls below 5 percent.

This year, Day of Caring is being held on Friday, September 16, 2022. A kick-off Breakfast will be held from 7:30-8:30 a.m. at Great Wolf Lodge, 150 Great Wolf Drive, Fitchburg
Projects will be completed from 9:00 a.m.-1:00 p.m. followed by a Thank You Barbecue from 1:30-3:00 p.m. Location to be determined. UWNCM will monitor the COVID-19 situation and make adjustments to DOC activities and project requirements as necessary.
AGENCIES: To register your project, visit uwncm.galaxydigital.com.
VOLUNTEERS: New projects are being added every day. Register to volunteer here.
If you are interested in being a sponsor, contact Beth Hodge, Associate Director of Resource Development, at or 978-345-1577, ext. 305.
MART to install new bus shelters throughout the City as a result
After joint lobbying efforts from Mayor Michael Nicholson and Ward 5 City Councilor Aleksander Dernalowicz, Gardner is welcoming a new fixture to its public transportation system in the form of a recently installed bus shelter in front of the old Prospect Street School. Working with the Montachusett Regional Transportation Authority (MART), the new bus shelter is the first of several to be added in Gardner.
Bruno Fisher, Administrator of MART, which serves the greater North Central Massachusetts area, said “The addition of this bus shelter to the fixed route bus service in the City of Gardner is an important first step to improving the overall services to our customers. We look forward to working with the City of Gardner on locating additional shelters for the benefit of our riders.”
“The impetus behind this bus shelter was South Gardner resident Bonnie Marabello. She saw a need in the area and reached out to see what could be done,” said Ward 5 City Councilor Alek Dernalowicz. “The real work was done by the City’s DPW crew and the team at MART who worked together to investigate, plan, and install the shelter. I can’t thank them enough for their hard work.”
The glass and metal structure provides a much-needed amenity for public transit riders in the South Gardner area as a safe place to wait for the bus, as well as protection from inclement weather. Additionally, it is hoped that the structure’s presence may help to further advertise the public bus route that serves the area. The shelter structure was provided by MART and the concrete foundation was installed by the Gardner Department of Public Works (“DPW”).
“I’m very excited to see how we can grow the services MART has to offer to the residents of our City,” said Gardner Mayor Michael Nicholson, who was also recently elected to serve as the Chair of MART’s Advisory Board. “Throughout the City, people rely on public transportation to be able to get to where they need to go and initiatives like these help connect the work we are doing to grow and develop Gardner as a whole, not just for the benefit of one specific area.”
“Access to transportation is essential for our community,” said City Council President Elizabeth Kazinskas. “ We are fortunate to have a reliable partner like MART right here in Gardner. The new bus stops will support our current residents and visitors, and the expected growth from residential and commercial development happening throughout the City.”
MART was recently awarded $180,000 by the Massachusetts Department of Transportation under their Shared Streets and Spaces Grant program, and will use the funds to install an additional twenty shelters on their lines in 2022 and 2023, 4 to 10 of which will be placed in Gardner.
“I’m very happy the City of Gardner and MART are able to team up and make these investments to use these funds,” said State Representative Jonathan Zlotnik. “Public transport is very challenging in rural areas but is nevertheless very important and investments like this will help improve those services.”
Echoing these sentiments, State Senator Anne Gobi stated, “Increasing ridership on MART requires, in part, ease of access. The new bus stops in the City of Gardner, including areas that have not had one before, are a welcome addition. Congratulations to MART and the City on obtaining this funding.”
The MART Advisory Board is comprised of one representative of the government of every municipality served by the MART system. Mayor Nicholson was elected by the representatives of the representatives of the 22 member communities to serve as the Board’s Chair in May of 2022, replacing Fitchburg Mayor Stephen DiNatale.
Golden Girl Granola’s Creative Cranberry flavor took third place in the “Granola” category at the 2022 Artisan Flave Awards. The annual competition is organized by International Flavor Awards, LLC and features specialty, craft-made artisan granola companies from around the world. Golden Girl Granola once again stood out on an international stage to become a Flave Award winner for the fourth year in a row.
The International Flavor Awards provides small- to medium-sized businesses a platform to stand on and be judged against similar sized food companies. The Artisan Flave Awards competition uses a blind-judging process with a variety of food professionals, including restaurateurs, purveyors, manufacturers, and members of the food-centric community. This was the first year that Creative Cranberry granola entered the competition.
“We are honored that Creative Cranberry was voted a Top 3 flavor in this year’s Flave Awards,” said Deborah O’Kelly, owner of Golden Girl Granola. “To have another flavor win an award for the fourth year in a row is remarkable. I’m proud of the Golden Girl Granola team for continuing to make some of the best-tasting granola on the planet.”
The Flave Awards strive to bring value to food-based competitions and work to promote the outstanding products and companies that set themselves apart by being known as a “Flave Award Winner.” This year over 400 products from 11 different countries were placed into 33 categories, including the “Granola” category. The other categories included, but were not limited to: spicy blends, chutneys, jams and jellies along with crunchy and sweet snacks.
About Golden Girl Granola:
Golden Girl Granola™ is a family-owned and -operated business located in Shirley, Massachusetts that produces a branded line of gourmet granola products superior in taste and made from the highest-quality ingredients. Golden Girl Granola is a “Healthy Snack” alternative for health conscious consumers who appreciate good taste. Flavors include Forest Maple, Creative Cranberry, Bluesberry, Chocolate Decadence, Original, Home Sweet Honey, and Truly Tropical. Golden Girl Granola offers the complete line nationwide for chain supermarkets, independent supermarkets, gourmet food stores, club stores and convenience stores.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA