E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Servicio de Noticias de la Cámara de Representantes
Autor: Chris Lisinski
Nearly two years after COVID-19 upended the world and sent unemployment claims skyrocketing, Massachusetts officials are still working to decipher the seismic shifts to the labor market.
Employers around the state — and much of the country — continue to tell their elected representatives about struggles attracting qualified workers, and those challenges are difficult to attribute to a single prevailing factor, Labor and Workforce Development Secretary Rosalin Acosta told lawmakers on Tuesday.
“What we are seeing right now, and I know that you are all hearing, is all employers calling you saying they can’t find enough people and certainly can’t find enough trained people. I get the calls, you get the calls, I get the calls from you telling us that there’s not enough folks,” Acosta said at a Ways and Means Committee budget hearing. “Why does our labor force look different now than it did before? There are so many different reasons for that.”
On both the public health and economic fronts, the pandemic wrought disproportionate consequences, hitting lower-income areas and communities of color harder than wealthier, whiter areas.
Working mothers in particular faced significant strain, leaving jobs in droves as child care became inaccessible or unaffordable. While Acosta agreed with lawmakers that child care played a role in the reshaping of the labor force over the past two years, she said the data paint a more complicated picture.
“When I look, for example, at women in the labor force and how women have dropped out of the labor force, curiously enough, women from the age of 45 to 54 have dropped off significantly compared to 2019,” Acosta said. “You could say that could certainly be child care, but it could also be burnout. We know that our health care providers have worked really hard and been incredible heroes over these last two years. We see retirements in there, we see people just needing a break.”
Immigration is down, too, further shrinking the pool of available workers and muddying the outlook for businesses ready to hire. Acosta said the administration estimates Massachusetts has “about 33,000 fewer people in the commonwealth this year than in the past,” though it was not clear if she specifically meant 33,000 fewer new immigrants.
Some workers might also worry that wages are not keeping up with inflation or have found that their priorities changed during the crisis.
Acosta said some employees today are no longer interested in jobs that require a physical, in-office presence and only want to pursue remote work.
“These are all influences in that tight labor shortage that we’re feeling,” Acosta said.
Unemployment surged to record levels in Massachusetts early in the crisis, jumping from 2.7 percent in March 2020 to 16.4 percent a month later before embarking on a gradual decline.
By December 2021, the statewide joblessness rate had fallen to 3.9 percent. And while employers added 537,000 jobs between April 2020 and December 2021, those gains clawed back only a bit more than 80 percent of the jobs lost in the emergency’s early months, leaving total employment below pre-pandemic levels.
The administration plans to launch a survey to try and “find some of these folks that have dropped out of the workforce that are still fairly young and not retiring,” Acosta said, hoping to get a better sense of why swaths of employees chose not to work any longer and whether they intend to return.
Another area of focus will be to connect workers with training and certification programs to help them fill slots in high-demand industries.
About 35 percent of the state’s job openings are in professional services, Acosta said, while many claims for unemployment insurance over the past two years came from workers in industries such as retail, hospitality and food service.
A “future of work” report the Baker administration sought estimated the state needs to retrain 30,000 to 40,000 employees per year to keep up with evolving demand and needs, according to Acosta.
One program aimed at closing that gap is the Career Technical Initiative, which seeks to connect thousands of workers to hands-on vocational and technical education using a combination of daytime classes for students, afternoon programming for students enrolled in traditional high school, and after-dark options for adults seeking retraining or career changes.
Gov. Charlie Baker proposed $17.9 million in funding for the initiative in his FY23 state budget. Another $25 million in American Rescue Plan Act federal aid will support the program, which Acosta said aims to retrain more than 15,000 adult workers for sought-after technical and vocational jobs over the next several years.
As elected leaders grapple with the constantly shifting economic landscape, the Baker administration is also placing new trust in a formerly “very quiet” state office to help chart a path forward.
The Department of Economic Research, a smaller division within the Executive Office of Labor and Workforce Development, faced a surge of new requests for analysis and insight during the pandemic on topics ranging from unemployment insurance trust fund modeling to statewide economic comparisons.
Acosta said she sought a “complete transformation” of the economic research team in response to its new popularity, elevating it from under the Department of Unemployment Assistance umbrella to report to her directly and hiring a director and chief economist.
“It’s actually always been there, but it’s been very quiet,” Acosta said.
Baker’s $45.8 billion FY23 budget for the first time includes a line item for the Department of Economic Research, proposing $600,000 in dedicated funding.
“Our hope is that we’ll be able to add value to all of you as well as all of our academic institutions and our workforce partners to make sure we’re making very sound and solid decisions as we all get used to this new economy that we’re all working in,” Acosta said.
Gagnon brings entrepreneurial spirit, experience in variety of industries to serve Chamber members
El Cámara de Comercio del Norte Central de Massachusetts is pleased to announce the appointment of Tracy Gagnon as Manager of Membership Recruitment and Engagement. In this position, she will be responsible for managing marketing and outreach to prospective members while also providing superior service and support for current members.
Gagnon comes to the Chamber with years of experience serving in various roles in sales, hospitality and education. Most recently, she served as the COVID-19 Coordinator for the Town of Lancaster Board of Health. She also worked at the University of New Hampshire on its Keene and Durham campuses where she served in a variety of administrative roles. Earlier in her career, she served as Membership Director at the Dover New Hampshire Chamber of Commerce.
“As the child of entrepreneurs and an entrepreneur herself, Tracy has the unique ability to understand the needs of our members,” said Roy M. Nascimento, President & CEO of the North Central Massachusetts Chamber of Commerce. “Her energy, experience and passion for the work of the Chamber and our affiliates made a positive impression during the selection process. She will play an important role in our efforts to engage business leaders in North Central Massachusetts.”
She holds a bachelor’s degree in Organizational Management from Daniel Webster College and a master’s degree in Educational Leadership/Counseling from Plymouth State University, where she also obtained certification for K-12 School Counseling.
In addition to her work at the Chamber, she and her husband own and operate several rental properties that they manage. She is also active in the Wachusett Area Rotary Club and the West Boylston Board of Health.
Current members or businesses interested in learning more about the North Central Massachusetts Chamber of Commerce can reach out to Tracy Gagnon at 978.353.7600 ext. 239 or via email at .

Richard A. Sheppard fue nombrado Presidente del Consejo. Sheppard forma parte del Comité Ejecutivo y ha sido miembro del consejo desde 2006.
Michael J. Sauvageau, Vicepresidente. Sauvageau ha sido miembro de la Junta Directiva desde 2007. Sauvageau forma parte de los Comités Ejecutivo, de Crédito, de Inversiones y de Compensación de LCU.
Nancy L. Graves, Tesorera. Graves integra los Comités Ejecutivo, de Auditoría y de Asesoría. Forma parte de la Junta Directiva de LCU desde 2004.
Guilio G. Greco, Tesorero Asistente. Greco ocupó recientemente el cargo de Presidente. Greco forma parte de los Comités Ejecutivo, de Auditoría e de Inversión de LCU. Greco ha sido miembro del Consejo de Administración desde 1978.
Joseph V. Quintal, Secretario. Quintal forma parte de los Comités Ejecutivo, de Crédito, de Compensación y de Asesoramiento. Quintal forma parte del Consejo desde 2006.
Se unen a los directivos en la Junta Directiva 2022-2023; Robert J. DelleChiaie, Joyce G. Leger, Henry C. Kulik, Jr. y John W. Reedy.
Fidelity Bank, único banco con sede en Massachusetts central y occidental en aparecer en la lista de Forbes; reconocido en la lista Fast 50 de Banker & Tradesman
Leominster, Massachusetts –Fidelity Bank ha sido reconocido durante el verano por su compromiso con la satisfacción y el crecimiento de sus clientes. Hoy, el banco anunció que fue nombrado uno de los “Mejores Bancos de América en Cada Estado 2022” de Forbes. Forbes anunció la lista el 21 de junio. Adicionalmente, Fidelity Bank fue reconocido por Banker & Tradesman como uno de los 50 más rápidos en préstamos comerciales y residenciales de este año. Banker & Tradesman anunció la lista el 15 de agosto.
En un artículo publicado por Forbes, más de 26,000 ciudadanos estadounidenses de los 50 estados participaron en entrevistas a fondo, proporcionando una calificación general de satisfacción y respondiendo varias preguntas basadas en seis facetas de su relación bancaria. Forbes informó que solo el 2.7 por ciento de todos los bancos a nivel nacional lograron entrar en el ranking de los mejores en cada estado.
Fidelity Bank es el único banco con sede en Massachusetts central y occidental que aparece en la lista de este año.
“Parte de lo que hace único a Fidelity Bank es nuestro enfoque de banca LifeDesign, que proporciona cuidado, claridad y confianza al guiar a nuestros clientes en la toma de decisiones financieras importantes”, dijo Ed Manzi, Presidente y CEO de Fidelity Bank. “Este reconocimiento es una clara representación de nuestro enfoque LifeDesign en acción y nuestro compromiso de construir relaciones sólidas y personales con cada uno de nuestros clientes”.”
Banker & Tradesman, una publicación líder en noticias y perspectivas para las industrias bancaria, comercial, industrial y de bienes raíces de Massachusetts, nombró recientemente a Fidelity Bank como uno de sus Fast 50 para préstamos comerciales y residenciales, ubicándose en el puesto 13 por número de préstamos comerciales. Fidelity Bank experimentó un aumento del 133 por ciento en el número de préstamos comerciales, con un total de 28 préstamos comerciales en 2022 en comparación con 12 préstamos comerciales en 2021. El Fast 50 se compila a partir de datos recopilados por el módulo de participación de mercado de Banker & Tradesman, que clasifica a los 50 proveedores de préstamos de más rápido crecimiento en Massachusetts, comparando el número y el volumen de préstamos del 1 de enero al 30 de junio de 2021 con el número y el volumen del mismo período en 2022.
“Mientras nuestro equipo de préstamos comerciales trabaja arduamente para construir relaciones profundas a través de nuestro enfoque LifeDesign para la banca y nuestro proceso C.A.R.E., nuestros clientes confían en las decisiones que toman para ayudarlos a alcanzar sus objetivos”, dijo Joseph Silva, Director de Préstamos de Fidelity Bank. “Banker & Tradesman es una publicación respetada en nuestra industria y ser reconocido como uno de los Fast 50 es, sin duda, un honor”.”
Para aprender más sobre el ranking de Forbes “Los mejores bancos de Estados Unidos en cada estado 2022” y para una lista completa, visita https: www.forbes.com/best-in-state-banks/#58cd2c4f5873. Para obtener más información sobre la lista Fast 50 de Banker & Tradesman, visite https: bankerandtradesman.com/special-sections/banker-tradesmans-fast-50/
Leominster, MA – Leominster Credit Union realizará un Shred-A-Thon en su sucursal ubicada en 910 West Boylston Street, Worcester, MA, el sábado 17 de septiembre de 2022, de 9:00 a. m. a mediodía.
Los miembros y no miembros pueden deshacerse de documentos viejos y sensibles triturándolos y reciclándolos en la Shred-A-Thon. Todos los artículos serán triturados en el lugar por un servicio de trituración seguro, New England Security Shredders.
Los miembros de la comunidad pueden traer hasta tres cajas de archivos tamaño legal o tres bolsas de basura de cocina de 13 galones para ser trituradas de forma gratuita. Sin embargo, aceptaremos donaciones para Hábitat para la Humanidad durante el evento. El Shred-A-Thon ayuda a crear conciencia sobre el reciclaje y, por supuesto, la importancia de triturar documentos personales para protegerse contra el robo de identidad.
Los documentos importantes para llevar al Shred-A-Thon incluyen estados de cuenta bancarios, declaraciones de impuestos, facturas médicas, estados de cuenta de tarjetas de crédito y otros documentos personales.
Para más información, contacta a Joanne Lattanzi, AVP/Marketing al 978-466-7240 o .
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA