E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
New Latino Business Council Responds to Surging Entrepreneurship and Persistent Gaps in Access to Capital and Networks.
(North Central Massachusetts) – The North Central Massachusetts Chamber of Commerce officially launched LIDER, the Chamber’s new Latino Business Council, at a kick-off event held Tuesday, July 8, 2026 at the Chamber offices in Fitchburg. LIDER – which stands for Latino Initiative for Development of Entrepreneurship and Resources – is designed to connect Latino entrepreneurs and business leaders across the region to the networks, capital, education, and opportunities they need to grow their businesses and strengthen the regional economy.

LIDER is a program of the North Central Massachusetts Chamber of Commerce, operating alongside established councils including the Manufacturing Council, HR Council, Women’s Leadership Connection, and Future Leaders Group. Members who join through LIDER gain access to the full breadth of the Chamber’s network of 650+ businesses, 27 communities, and more than five decades of regional relationships, along with a community within it that reflects the Latino business experience.
The name was chosen deliberately. In Spanish, “líder” means leader and is pronounced exactly like the English word. The initiative is designed to do precisely that: develop leaders, business leaders, community leaders, and the next generation of voices shaping the economic future of North Central Massachusetts.
The initiative comes at a moment of significant momentum for Latino entrepreneurship. Latinos represent more than 30 percent of the population in Fitchburg and approximately 18 percent in Leominster, well above the statewide average of 12.6 percent. Latino entrepreneurs are also starting businesses at three times the rate of the general population. Nationally, Latino-owned businesses grew 44 percent between 2018 and 2023, even as the number of white-owned businesses slightly declined. Despite that growth, Latino-owned businesses continue to face significant and persistent gaps in access to capital and networks, barriers that LIDER is designed to help address.
The stakes extend beyond the Latino business community. Latino entrepreneurs in this region are potential customers, suppliers, vendors, and workforce partners for every Chamber member. Closing the gaps in access to capital and networks is not just an equity issue. It is an economic growth issue for the entire region.
“The Latino business community is not new to us, and we are not new to them,” said Roy M. Nascimento, CCE, IOM, President & CEO of the North Central Massachusetts Chamber of Commerce. “LIDER is about formalizing and deepening that relationship, creating a dedicated home within the Chamber where Latino entrepreneurs can connect, grow, and lead. The talent and drive are already here. LIDER gives it a place to go.”
Maribel Cruz, Chair of the LIDER steering committee and Director of Housing and Development for the City of Fitchburg, helped guide the formation of the council. Cruz has spent her career at the intersection of economic development, community revitalization, and small business support, including years working directly with the Chamber’s North Central Massachusetts Development Corporation.
“LIDER represents an important step toward greater Latino representation within our business community. The Chamber’s support, leadership, and network create opportunities for the Latino community to become more connected and engaged in all that the Chamber offers while helping Latino entrepreneurs and businesses grow and thrive,” said Maribel Cruz, Chair of the LIDER steering committee.
LIDER’s programming will focus on the practical needs of Latino business owners at every stage of growth, including networking events, workshops on financial literacy and access to capital, and professional development on topics such as government procurement and business growth strategies. The initiative is also designed to serve as a welcoming front door to the Chamber for Latino entrepreneurs who may not yet be members.
The July 8 kick-off drew Latino business owners and professionals, Chamber members, community and civic leaders, and elected officials to the Chamber offices in Fitchburg for the official launch announcement and a networking reception. Latino business owners, businesses looking to connect with the Latino business community, and others interested in LIDER are encouraged to visit northcentralmass.com, where a dedicated LIDER webpage with programming details, membership information, and upcoming events will be available as the council continues to build out its programming.
Chouinard honored at North Central Massachusetts Chamber of Commerce Annual Meeting for exceptional service as program chairperson
North Central, Mass.— Eric Chouinard, Financial Advisor at Edward Jones in Gardner, was recognized for his exceptional leadership as outgoing chairperson of the Chamber’s Connect North Central networking program during the Cámara de Comercio del Norte Central de Massachusetts 42nd Annual Meeting on June 11, 2026.
Connect North Central is the Chamber’s monthly networking program that meets the last Friday of each month, providing opportunities for business professionals to build relationships, share ideas, and collaborate on initiatives that benefit the regional business community.
“Eric brought incredible energy and warmth to Connect North Central this past year,” said Roy Nascimento, president and CEO, North Central Massachusetts Chamber of Commerce. “He led with heart, making sure every business owner who walked into the room felt welcomed, connected, and inspired. His genuine commitment to helping others succeed embodies exactly what our Chamber is all about.”

Chouinard joined Edward Jones in 2024 and serves clients throughout Gardner and the surrounding North Central Massachusetts communities, helping them with retirement planning, income strategies, wealth strategies, and preparation for life’s unexpected moments. He brings a service-first approach to his work, drawing on his prior experience in customer relations, real estate, and as a U.S. Army Corps of Engineers park ranger.
Chouinard’s involvement with the Chamber extends well beyond his leadership of Connect North Central. He joined the Chamber in November 2024, shortly after launching his Edward Jones practice, and quickly became an active member of the North Central Massachusetts business community. Chouinard was also selected for the Chamber’s prestigious Community Leadership Institute, a nine-month program that develops emerging leaders through education on community issues, personal leadership development, and collaborative community projects. He was honored alongside his fellow classmates as a member of the Institute’s Class of 2026 during the same Annual Meeting. Chouinard also serves on the steering committee for Future Leaders of North Central Massachusetts (FLNC), a Chamber program that brings together young and emerging professionals from across the region to connect, grow, and engage with the local business community.
Under Chouinard’s leadership, the Connect North Central program continued to thrive as a vital networking opportunity for Chamber members. Month after month, he created an environment where business owners felt welcomed, connected, and inspired, facilitating introductions, sparking conversations, and making sure every person in the room felt valued.
“Being involved with the Chamber and leading Connect North Central has been incredibly rewarding,” said Chouinard. “There’s something special about bringing business leaders together and watching new relationships and collaborations form. Our region has so many talented entrepreneurs and business owners, and programs like Connect North Central help us support each other’s success.”
Chouinard’s impact on the program reflects his broader commitment to the North Central Massachusetts business community. His approach to leadership, focused on connection, collaboration, and genuine support for fellow businesses, has made Connect North Central a valuable resource for networking and professional development in the region.
The Connect North Central program continues to welcome new participants interested in expanding their professional networks and contributing to the regional business community. Business professionals interested in attending Connect North Central meetings or learning more about Chamber networking opportunities are encouraged to contact the North Central Massachusetts Chamber of Commerce at 978.353.7600 ext. 235 or visit northcentralmass.com.
Mark your calendars: August 8 and 9, 2026 are this year’s Massachusetts Sales Tax Holiday weekend. During these two days, the state’s 6.25 percent sales tax will be suspended on most retail purchases of $2,500 or less – both in-store and online – made within the Commonwealth.
The following is for informational purposes only. For specific tax guidance, please consult a licensed tax professional or contact the Massachusetts Department of Revenue.
The sales tax holiday exemption applies to most retail items purchased for personal use by individuals, with a per-item price of $2,500 or less. This includes both in-store purchases and online orders placed and paid for during Eastern Daylight Time on August 8 or 9 – even if delivery occurs after the holiday weekend.
Items that do NOT qualify for the exemption include:
Additional rules to be aware of:
All retail businesses in Massachusetts that sell taxable goods and are open on August 8 and/or 9 are required to participate in the Sales Tax Holiday. This is not optional.
Steps to take before the weekend:
Reporting exempt sales: On your August Sales and Use Tax Return, report the sales amount of items not charged tax during the holiday on Line 2, “Exempt Sales.”
Garnett will host clinics, meet-and-greets, and pro play events at The Picklr in Seabrook, New Hampshire, and RT. 12 Pickle in West Boylston, Massachusetts.
West Boylston, MA—July 16, 2026 — DiPietro Pickleball Consulting is excited to announce that Connor Garnett, one of professional pickleball’s premier athletes, will visit New England November 13–15, 2026. Garnett will split his time between The Picklr in Seabrook, New Hampshire, and RT.12 Pickle in West Boylston, Massachusetts, where he will participate in meet-and greet sessions, instructional clinics, and pro play events. Specific dates and schedules for each club will be announced soon.
A Rare Opportunity for New England Players

Garnett’s November visit offers players throughout the region a unique opportunity to learn from one of the sport’s most dynamic and respected professionals. Both The Picklr Seabrook and RT.12 Pickle will release clinic schedules, registration details, and fan event information as soon as dates and times are finalized.
A Top PPA and MLP Athlete
Garnett’s rise in professional pickleball has been nothing short of remarkable. A former Division I tennis standout at Santa Clara University and a former hitting partner for Novak Djokovic, he has become known for his explosive athleticism, lightning-fast hands, and his signature “Twoey” backhand—one of the most dangerous shots on the professional tour.
He made an immediate impact on the professional pickleball scene, earning silver medals in both singles and doubles at his first professional tournament. Since then, he has established himself among the sport’s elite, with accomplishments that include:
Beyond competition, Garnett is an internationally recognized coach who has worked with high-profile athletes and celebrities. His instruction combines elite-level strategy with an approachable, modern teaching style. He also leads a thriving online learning community through his YouTube channel and his Skool-based coaching platform, Twoey Lab, where players from around the world access his training methods, strategic insights, and personalized improvement programs.
Learn more about Connor Garnett and his coaching at www.connorgarnett.com.
Garnett’s New England appearance is proudly sponsored by DiPietro Pickleball Consulting, whose mission is to assist indoor pickleball clubs operationally and to bring world-class pickleball experiences to players throughout the region.
Media Contact
Deb DiPietro
DiPietro Pickleball Consulting
About DiPietro Pickleball Consulting
DiPietro Pickleball Consulting provides pickleball consulting services to indoor pickleball clubs in the New England and Florida markets, ranging from revenue modeling, to programming and scheduling. It also partners with pickleball clubs, facilities, and organizations throughout New England and Florida to create exceptional player experiences through professional clinics, exhibitions, tournaments, and special events. The company is committed to help grow the sport by assisting clubs in being successful and by connecting players with some of the world’s top professional talent.
On Saturday, August 29, Riverfront Park in Fitchburg will come alive for the 5th Annual River City Rhythm & Rock Festival.
Five years ago, this festival began with a simple idea: create a place where local artists could be heard, small businesses and makers could be seen, and neighbors could come together and feel connected to their community. What started as a grassroots effort has grown into a free, all-ages celebration featuring more than 40 local artists and welcoming 1,500+ neighbors, friends, and families.
Reaching year five feels especially meaningful. Not simply because the festival has grown, but because the community has grown around it.
Every performer who takes the stage, every vendor who sets up a table, every volunteer who gives their time, every sponsor who believes in the mission, and every family that spreads out a blanket and stays for the music has helped make River City what it is.
Events like this don’t happen because of one organization or one person. They happen because people decide that art, music, creativity, and gathering together are worth investing in. The generosity of this community helps provide professional stages and sound, a safe and welcoming environment, and—importantly—fair pay for the artists whose talent makes the festival what it is.
So this month, instead of reflecting on something that’s already happened, we’re celebrating something we’re still building together.
Five years of music. Five years of creativity. Five years of community.
We hope you’ll join us on August 29 from 2–10 PM at Riverfront Park in Fitchburg and help us make year five one to remember.
Gardner, MA – June 16, 2026 – The United Way of North Central Massachusetts has been selected as a recipient of the Commonwealth Employer Childcare Innovation Fund (ECCIF) in partnership with Heywood Healthcare, the Community Foundation of North Central Massachusetts, and Upwards. ECCIF is a competitive statewide initiative announced by the Healey-Driscoll Administration.
The funding will support a regional effort to expand access to affordable, reliable child care, one of the most significant barriers to workforce participation in North Central Massachusetts. Through this initiative, Heywood Healthcare will provide fully subsidized child care for employees with the greatest financial need while working with community partners to build long-term, sustainable solutions.
As a 24/7 healthcare provider and one of the largest employers in North Central Massachusetts, Heywood Healthcare has spent years analyzing workforce challenges. Internal data revealed that child care is a leading factor impacting attendance, retention, and recruitment. Across Massachusetts, the urgency of this issue is further underscored by the Economic Policy Institute, which reports the average annual cost of infant care at $26,709.
“Access to affordable, reliable child care is one of the most significant challenges facing our workforce today,” said Rozanna Penney, President and CEO of Heywood Healthcare. “I have seen the incredible people of Heywood Healthcare face impossible choices, not because of a lack of dedication, but because child care has become unaffordable and out of reach. Too often, employees are forced to step away from the workforce because they cannot make ends meet. With an overwhelming majority of our workforce made up of women, many balancing work and family responsibilities, this is deeply personal to our organization. This is also a regional economic issue, impacting our ability to recruit and retain a strong healthcare workforce. We are grateful for this investment, which will allow us to fully subsidize child care for those with the greatest financial need and better support our employees and community.”
The initiative is supported by a generous matching gift from a private donor through the North Central Massachusetts Foundation and reflects more than three years of collaboration through the Employers & Childcare Coalition of North Central Massachusetts. Together, partners will implement employer-supported child care solutions that include direct financial assistance, coordination with local providers to increase capacity, and technology to better connect employees with available care.
Through a platform powered by Upwards, employees will be connected with licensed child care providers based on location, schedule, and availability, while the program also supports placement, enrollment, and administration of tuition subsidies. Data gathered through the platform will help partners identify gaps in care and work with providers to expand services where they are needed most.
Regional partners emphasized the importance of collaboration in addressing this challenge.
“Access to affordable, high-quality childcare is essential to the strength of our workforce, the success of our families, and the future of our communities,” said Kory Eng, President & CEO of United Way of North Central Massachusetts. “United Way of North Central Massachusetts is proud to partner with the Community Foundation of North Central Massachusetts and Heywood Healthcare to address one of our region’s most pressing challenges. Together, we are investing in solutions that expand childcare capacity, support providers, and create more opportunities for children and working families throughout North Central Massachusetts.”
“All of us have a stake in solving the childcare crisis facing working families,” said Steve Adams, President and CEO of the Community Foundation of North Central Massachusetts. “We believe that this partnership with the United Way, Heywood Healthcare, their employees, and the Commonwealth has the potential to be a game-changer for working families and employers across Massachusetts.”
This work builds on more than three years of regional collaboration through the Employers & Childcare Coalition of North Central Massachusetts, which brings together employers, providers, and community stakeholders to develop sustainable, scalable solutions. The coalition has researched national best practices, engaged local families and providers, and developed tools such as a return-on-investment model to demonstrate the value of employer investment in child care.
“In preparation for this opportunity, the Employers & Childcare Coalition of North Central Mass have been working for three years reviewing best employer-supported childcare practices tailored for the unique needs of our region,” said LeaAnn Scales, Project Director of the Employers & Childcare Coalition of North Central Mass. “The expertise and support provided by our employers and providers was critical to informing the process.”
“For the past three years, our research of innovative shared funding childcare models from across the country position us well for success on this grant,” said Kat Deal, Project Analyst/Coordinator of the Employers & Childcare Coalition of North Central Mass.
“Collaborating with technology partners and industry experts to create real childcare solutions for working families while strengthening our regional workforce is so rewarding.”
Technology partners also emphasized the importance of data and scalable solutions in addressing child care access.
“Shared-funding child care works when several things come together: families reliably connected to care, providers supported so supply can grow, funding coordinated across every partner, and rigorous measurement of what’s working. Upwards administers these programs across the country, and we’re proud to bring that experience to North Central Massachusetts. By pairing the region’s years of research with real-time data on utilization, access, and outcomes, this partnership can serve families today and help show what’s possible for child care across the Commonwealth. We’re grateful to the Commonwealth Corporation, the Department of Early Education and Care, United Way of North Central Massachusetts, Heywood Healthcare, and the Community Foundation of North Central Massachusetts for coming together around a shared commitment to supporting families and building a resilient workforce,” said Jessica Chang, Co-Founder and CEO of Upwards.
The ECCIF program is designed to test innovative models that expand access to affordable, high-quality child care while building capacity within the sector. Priority is given to initiatives that support workers in high-demand sectors such as healthcare, expand access in underserved areas, and benefit families with the greatest need.
Additional details on program implementation will be shared as the initiative progresses.
About Heywood Healthcare:
Heywood Healthcare is a non-profit, community-owned health system serving north central Massachusetts and southern New Hampshire. The system includes Heywood Hospital, a 134-bed acute care hospital in Gardner, MA; Athol Hospital, a 25-bed Critical Access hospital in Athol, MA; Heywood Medical Group; and multiple regional satellite facilities.
Heywood Hospital and Athol Hospital provide a full range of inpatient and outpatient services, including emergency care, surgery, imaging, rehabilitation, and specialty services. Heywood Medical Group, a non-profit physician organization with more than 75 providers, delivers primary and specialty care across a broad range of disciplines.
Together, the system provides coordinated, patient-centered care focused on expanding access and improving health outcomes across the region. Our mission is To be our region’s first choice for quality, compassionate, patient-centered care. heywood.org
About United Way of North Central Massachusetts
United Way of North Central Massachusetts’ mission is to improve lives by mobilizing the caring power of our community to advance the common good. We focus on three foundational blocks to a better life: education, health, and financial stability. Through the support of volunteers and donors, we create positive, lasting change across the 22 communities we call home. https://uwncm.org/
About The Community Foundation of North Central Massachusetts
The Community Foundation of North Central Massachusetts, is the leading community foundation in the region, managing charitable funds established by individuals, families, businesses and other non-profit organizations.
The Foundation promotes philanthropy in the region and helps philanthropists invest in the communities and causes they care about.
In addition, the Foundation makes grants to local nonprofits in the areas of the childcare, environment and animal welfare, education and career readiness, community enrichment, organizational development, racial equity and community health. cfncm.org
About Upwards
Upwards is a whole-family care platform with a mission to make quality child care and elder care accessible and affordable for working families nationwide. The company connects families with licensed, vetted caregivers, helps them afford care through government subsidies and workplace benefits, and powers care benefit programs for employers and governments at scale, including state-funded child care programs in California and Utah and programs serving military families through the Army National Guard and U.S. Army Reserve. Founded in 2017 and led by Founder and CEO Jessica Chang, Upwards has supported over 3 million families. Learn more at upwards.com.
This project is funded by a grant from the Employer Child Care Innovation Fund (ECCIF), a pilot program designed by the Department of Early Education and Care (EEC) in collaboration with the Executive Office of Education (EOE), the Executive Office of Economic Development (EOED), the Executive Office of Labor and Workforce Development (EOLWD), and Commonwealth Corporation, and funded by the Massachusetts Legislature and the Healey-Driscoll Administration. The grant program is administered by Commonwealth Corporation Foundation.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
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AIS · Leominster, MA