Baker-Polito Administration Announces Targeted Measures To Curb Rising COVID-19 Cases, Hospitalizations

Early Business Closures, Revised Gatherings, Mask Orders Announced to Disrupt Growth of COVID-19 Cases

 BOSTON – Today, the Baker-Polito Administration announced a series of targeted measures to disrupt the increasing trend of new COVID-19 cases and hospitalizations. Governor Charlie Baker announced these changes at a time where public health data has indicated that cases are rising, with cases up by 278% and hospitalizations up by 145% since Labor Day. These measures are meant to disrupt rising trends now, so the Commonwealth can keep the economy and schools open for residents and to prevent the need to roll back to Phase I or Phase II of the reopening plan.

All orders and advisories will be effective Friday, November 6th at 12:01 AM.

New Orders & Advisories:

Stay At Home Advisory: The Administration issued a revised Stay At Home Advisory to ensure residents avoid unnecessary activities that can lead to increased COVID-19 transmission. The revised Stay At Home Advisory instructs residents to stay home between 10 PM and 5 AM. The Advisory allows for activities such as going to work, running critical errands to get groceries and address health needs, and taking a walk.

Click here to read the revised Stay At Home Advisory: www.mass.gov/stayhome.

Early Closure of Businesses and Activities: Governor Baker issued a new executive order that requires the early closure of certain businesses and activities each night at 9:30 PM. The 9:30 PM closure requirement is aligned with the Stay At Home Advisory and together the two new initiatives are designed to further limit activities that could lead to COVID-19 transmission.

Effective November 6, the following businesses and activities must close to the public each day between the hours of 9:30 PM and 5:00 AM.

  • Restaurants (in-person dining must cease at 9:30 PM, although takeout and delivery may continue for food and non-alcoholic beverages, but not alcohol)
  • Liquor stores and other retail establishments that sell alcohol must cease alcohol sales at 9:30 PM (but may continue to sell other products)
  • Adult-use marijuana sales must cease at 9:30 PM (not including medical marijuana)
  • Indoor & outdoor events
  • Theaters/movie theaters (including drive-in movie theaters), and performance venues (indoor and outdoor)
  • Youth and adult amateur sports activities
  • Golf facilities
  • Recreational boating and boating businesses
  • Outdoor recreational experiences
  • Casinos and horse tracks/simulcast facilities
  • Driving and flight schools
  • Zoos, botanical gardens, wildlife reserves, nature centers
  • Close contact personal services (such as hair and nail salons)
  • Gyms, Fitness Centers and Health Clubs
  • Indoor and outdoor pools
  • Museums/cultural & historical facilities/guided tours

Click here to read the new executive order (including full list of businesses required to close at 9:30 PM).

Face Covering Order: Governor Baker also signed an updated order related to face-coverings. The revised order requires all persons to wear face-coverings in all public places, even where they are able to maintain 6 feet of distance from others. The revised order still allows for an exception for residents who cannot wear a face-covering due to a medical or disabling condition, but it allows employers to require employees to provide proof of such a condition. It also allows schools to require that students participating in in-person learning provide proof of such a medical or disabling condition.

Click here to read the revised face-coverings order.

Gatherings Order: Governor Baker also signed an updated order restricting gatherings. The new gatherings order reduces the gathering size limit for gatherings at private residences: indoor gatherings at private residences are limited to 10 people and outdoor gatherings at private residences are limited to 25 people. The limit on gatherings held in public spaces and at event venues (e.g. wedding venues) remains the same. The new order also requires that all gatherings (regardless of size or location) must end and disperse by 9:30 PM.

The new gatherings order also requires that organizers of gatherings report known positive COVID-19 cases to the local health department in that community and requires organizers to cooperate with contact tracing. The gatherings order authorizes continued enforcement by local health and police departments and specifies that fines for violating the gathering order will be $500 for each person above the limit at a particular gathering.

Click here to read the revised gatherings order.

Reconnect with Your Clients By Email

Is your email inbox flooded with messages from big brands, with every message starting off with “In these uncertain times” and ending with “We’re all in this together”? You’re not alone. It seems like every brand wants to reach out to its customers in these (sorry) uncertain times.

But there’s no need to fall into the trap of being predictable and sounding like all the corporate robots filling your inbox. We believe it’s possible to connect to your clients and customers in a meaningful way that’s relational and personal. Take a look at some of our tips for reconnecting with your clients via email, even if you temporarily can’t communicate face to face.

  1. Be Transparent and Helpful

You probably don’t have all the answers to clients’ questions right now. But the more transparent you are, the more likely your customers are to stay connected with your brand. Let them know how your business is affected by the current situation, for starters. But many clients want to know more.

Reach out to tell your customers what you’re doing to protect them, whether it’s by sanitizing your physical location or adding extra online security to protect their data when your employees are working from home. Many customers want to know how you’re supporting your staff during this time, and others want to know what your plans are going forward. If you’ve changed the hours of your customer service center or you’ve opened new web pages to help customers out, let them know. When you’re transparent and clear via email, your clients will know you’re still there for them.

  1. Focus on Your Current and Recent Clients

Too many companies are digging too deep into their databases to connect with customers they haven’t had any contact within years. This isn’t the time for that deep dive, which is likely to alienate people and make them think you’re just trying to exploit them. Instead, connect with the customers and clients you have active relationships with, focusing on how you can help meet their current and future needs. Those are the clients who will be most receptive and appreciative to your updates.

  1. Strike the Right Tone

You undoubtedly have already established a clear voice when you reach out to customers. Now is the time to take a careful second look at that voice, especially if you tend to add a flash of sarcasm or flippancy to your communications with customers. If your emails make customers feel as if you aren’t taking their concerns and worries seriously, your efforts to reach out could have the opposite effect than the one you’re hoping for.

It’s also not the time to push people to buy things in an overt way, especially when many of your clients or customers may be taking second looks at their own budgets. If you send the inadvertent message that you’re taking advantage of the current situation, you won’t win friends. As you strive to strike a tone that’s supportive without being jarring, you should also avoid making political statements or promises you don’t know if you can keep (such as opening dates).

During a crisis, you have an opportunity to define who you are through your communications with your clients and customers. Honest, transparent communication via email can help you maintain the relationships that will be crucial again in the near future.

Chamber Member Spotlight: Wachusett Precision Tool Continues Growth For Near Future

The current COVID-19 hasn’t stopped Wachusett Precision Tool (WPT) from growing, and Michael Carrigan, president of WPT, doesn’t intend on having it slow them down either. WPT has put in the appropriate safety policies as recommended by the CDC, including but not limited to masks, gloves, and social distancing.

Wachusett Precision Tool was created in December 2016 by Michael Carignan and vice president Matthew Saunders. The company was previously Bisson Tool and Die and was purchased in an asset sale. WPT started with eight employees and has grown to twenty-six employees over the past four years.

“Sales have increased from $800,000 in FY2016 to forecasted sales of $4,500,000 in FY2020. This sales growth was enabled by our expanded service offerings that include full mold building and qualification capabilities,” said Carignan.

According to their website, WPT is a full-service provider for medical products, medical device and packaging industries. WPT’s team is experienced in building a full range of prototype, pilot and class 101 production molds.

WPT offers full support through the development cycle of medical products, medical devices and complex packaging solutions. They offer quick-turn prototype solutions and have the capabilities to mold small quantities of parts for Design Verification and Human Factor Studies.

Their team is experienced in building molds and getting them through qualification, validation, and into production. They are more than “mold builders” as many of their key employees have come from the medical device manufacturing industry and have built and validated hundreds of medical molds for manufacturing globally.

“WPT purchased two injection molding machines that allow us to fully sample, debug and qualify all molds prior to delivering to our customers. Our experience with the qualification and validation of healthcare molds is instrumental to our ability to grow sales,” Carignan said.

WPT is currently in the process of purchasing the real estate they presently operate out of, and they expect to close on the purchase before the end of the calendar year. Once they have ownership of the building, they plan on developing plans for an expansion of floorspace that will enable continued growth.

“The most exciting activity for us is the purchase of the building and possible expansion. We have also added new equipment including a vertical EDM, CNC mill and laser engraver, and we have plans for additional equipment in the coming calendar year,” said Carignan.

Medical device and diagnostics contract manufacturer clients should reach out to the ever-growing Wachusett Precision Tool team for their next project. They are located at 830 Westminster Street in Fitchburg, MA. Find out more about WPT at www.wachusettprecisiontool.com or by calling them at 978-343-6443.

Emerging leaders Participate in Community Leadership Institute

(Regional) – Fourteen men and women, sponsored by area companies as up and coming employees and future leaders in our community, have been accepted into the North Central Massachusetts Chamber of Commerce’s Community Leadership Institute (CLI).  CLI is dedicated to providing participants with individual leadership skills and a deep understanding of the region.  The nine-month program focuses on education, government, health care, social services, justice system, media, arts and culture, environment and history.  The Chamber created the Institute to inspire a new generation of men and women to enthusiastically assume important roles in their community.   The program challenges individuals from diverse backgrounds to be influential in our region’s future.

Professor Mike Greenwood, business professor at Fitchburg State University and chairman of the Institute steering committee, is enthusiastic about this year’s participants and the meaningful professional, personal and community development they will take part in.  “I have been with the class since it’s reintroduction in 2011.  Each year, I am amazed and impressed with the dedication of the participants.  Programs like this are an important asset within the community to ensure one that continues to thrive, even after our current leaders retire.”

Marty Connors, president of Rollstone Bank & Trust and past chairman of the Institute steering committee, led the Institute’s revival in 2010.  “I was in the 1991 class of the Institute and it was an integral part of my success in the community.  As Chairman of the Chamber’s Board of Directors in 2010, I felt we needed the program back to once again support our needs for leadership and succession planning. Rollstone Bank & Trust’s participants have enjoyed the program and become leaders here in their workplace and in the community.  We could not be prouder of the work they have done.”

 

Participants in the CLI Class of 2021 include:

Anna Wilkins, North County Land Trust

Ashley Kenney, Fitchburg Public Library

Cindy Dalton, City of Fitchburg, Community Development Department

Colby O’Brien, The Arc of Opportunity

Kelly Johnson, Digital Federal Credit Union

Kijah Gordon, Mount Wachusett Community College

Marcio Cirino, Jr, Rollstone Bank & Trust

Nancy De La Rosa, Primerica

Natalia Aguilar, Resource Management, Inc

Paul Chlebecek, Baystate Financial

Ryan, Murphy, North Central Massachusetts Chamber of Commerce

Sam Smith, Advent Financial

Scherrie Keating, Diabetes Kare Consultants

Ty Adorno, Leominster Credit Union

About Community Leadership Institute

The Community Leadership Institute began in 1988, known then as Leadership North Central.  Over the last 25 years, more than 250 participants have graduated from the Institute and become leaders in their communities, with over 100 in the last five years.  Participants for the Institute are sponsored by their business and are seen as leaders or potential leaders within that company.  Applications for each class are available in July & August of each year, sessions held once per month from October to June.

About the North Central Massachusetts Chamber of Commerce

The North Central Massachusetts Chamber of Commerce (northcentralmass.com) is a business advocacy, economic development organization working to create and sustain relationships among businesses and between businesses and the community.  The Chamber works to foster economic opportunity in Fitchburg, Leominster and the twenty-five other communities that comprise North Central Massachusetts.  Find the Chamber online at northcentralmass.com or on Twitter at @NCMChamber. 

Building Businesses
Building Communities™

Chamber Member Spotlight: Beaudoin HVAC Brings Personalized Touch To Central MA

Eric Beaudoin, owner of Beaudoin HVAC, has been working with heating, ventilation, and air conditioning (HVAC) since he was 14 years old. About eleven years ago, he came up with a plan to run his brother’s company for him and on October 30th, 2019, Eric purchased the company in full from his brother Keith.

Business started to grow with the assistance of the North Central Massachusetts Chamber of Commerce, and then the pandemic hit shortly after at the beginning of this year, but COVID-19 hasn’t stopped Beaudoin in his tracks.

“We had a two-week furlough, which wasn’t easy to tell new employees, especially after buying the business in October,” Beaudoin said, “but we opened back up after those two weeks, and a lot of clients came back. Our office manager works remotely and our 24/7 emergency line responds quickly.”

Beaudoin HVAC prepared for the “new normal” with pre-screening questions to ensure the safety of their technicians and personal protection equipment (PPE) like masks, gloves, and hand sanitizer.

The company recently became an authorized diamond dealer for Mitsubishi Electric, which allows them to be able to offer better warranties for clients, but they are also fluid in taking care of multiple brand and systems, including Daikin, American Standard, and more.

“We build a relationship with our clients, keeping their best interests in mind and what makes the most sense to solve the problem,” said Beaudoin. “We are transparent at the beginning, with no hidden nonsense. We go to the location, tell you what the problem is, and how to fix it. We aren’t perfect, but we just want to make sure that our clients are happy and satisfied with the service they receive. We love any client who love us, and appreciates the knowledge that we have.”

Masked up and ready to go, Beaudoin HVAC technicians are booked up with a full schedule up until around Christmas time. The fall time is the perfect time to get HVAC systems serviced, and Beaudoin recommends looking into hyper heat system installations, and can run all year instead of using gas or oil boilers.

Beaudoin HVAC can also service a wide variety of winter preparation such as preventing frozen pipes, checking thermostats, and annually following up with clients personally to recommend prepping their houses for winter time.

“We are proactive rather than reactive, which takes out the guess work for everyone,” said Beaudoin.

Pandemic or not, Beaudoin has brilliant plans for the future, such as growing the technician crew to a ten truck crew, so they may be able to care for a larger area of central Massachusetts.

“We want to build the brand so that clients can trust us, as we train ourselves to do the job right and put out the best product possible,” Beaudoin said.

For more information on Beaudoin HVAC, visit their website at www.beaudoinhvac.com or contact them via phone at 978-345-4270.

Home, Condo Sale Prices Set September Records

Article Source: State House News Service
Article By: Michael P. Norton

Low Rates, Strong Demand May Lift Fall Market

 

OCT. 28, 2020…..Home and condo sales and prices skyrocketed across Massachusetts in September, with the median single-family home price surging to $472,000.

The Warren Group on Wednesday reported that nearly 6,400 single-family homes were sold last month, up from just over 5,000 during September 2019. The 27 percent increase in home sales was coupled with an 18 percent increase in the median sale price.

The strong demand for new homes comes as pandemic era unemployment remains high and the state tries to guard against tens of thousands of evictions now that Gov. Charlie Baker and the Legislature have let an eviction moratorium expire. Bills to boost the supply of housing also remain bogged down on Beacon Hill.

The third straight month of large housing market gains followed a sales slump in the earlist months of the pandemic.

Year-to-date, there have been 42,566 single-family home sales, a 4 percent decrease from the first nine months of 2019. The median year-to-date sale price of $440,000 is up 10 percent.

Condo sales are also down year to date, by 7.5 percent. However, nearly 2,500 condos sold last month in Massachusetts, a 26 percent increase over September 2019, and the median condo sale price increased 11.5 percent on a year-over-year basis to $418,000.

Tim Warren, CEO of The Warren Group, said a work-from-home lifestyle for some workers and “rock-bottom mortgage rates” could prolong the sales boom.

“Historically in September we start to see a significant slowdown in single-family home sales, but this proved not to be the case in 2020,” Warren said in a statement Wednesday morning.

 

 

Human Resources Council

Join the discussion on the effects to our mental health and the stress in the workplace related to COVID-19. We will discuss managing the anxiety around reintegration back to the office and the anxiety of uncertainty of how to best proceed.

Kyrah Altman, President and Co-Founder of Let’s Empower, Advocate and Do, Inc. (LEAD) is our presenter for the November edition of the Human Resources Council. 

Since its founding, LEAD has transformed into the industry leader in mental health education in the United States. Altman travels the world, speaking about the impact of social entrepreneurship on trauma survivors, the importance of proactive mental health education in schools, and the idea that “while not everyone has a mental illness, everyone can improve their mental health.” Since 2012, Kyrah has been featured in the New York Times, on three national television stations, and was named the nation’s 3rd best student entrepreneur by the EO Global Student Entrepreneurs Award.

Participation in HRC programs is open to all members, but pre-registration is required. The cost is just $10 for members. For more information or to register, please visit www.NorthCentralMass.com.

North Central Mass Development Corp Provides Financing to Valley Florist and Greenhouse in East Templeton

(Regional) – The North Central Massachusetts Development Corporation (NCMDC) – the economic development arm of the North Central Massachusetts Chamber of Commerce – recently approved a $10,000 loan to Brendan Loughman, owner of Valley Florist and Green House at 1 Valley Drive, East Templeton MA.

Brendan recently purchased Valley Florist & Green House, a flower shop in operation for over 60 years.  Brendan has an advanced certification in floral design with many years of experience as a floral designer.  Valley Florist & Green House offers custom floral designs and delivery using flowers grown on site.  In addition to floral arrangements, Valley Florist’s gift shop offers a wide selection of gift items for every occasion.  This loan for $10,000 was used for startup costs and inventory, and was a referral from Small Business Development Center where Brendan also worked on the financial plan.  For more information on Valley Florist and Green House visit them online at www.thevalleyflorist.com

As a microloan lender, NCMDC can provide loans to small businesses up to $150,000 for working capital, equipment, inventory, expansion and working with our banking partners to provide gap financing for the final piece of a project. 

Chamber Member Spotlight: bankHometown rescues small businesses with PPP approvals

When the SBA launched the Paycheck Protection Program (PPP), bankHometown sprang into action to assist local business owners access these funds and keep the community employed.

Their branches moved swiftly and quickly to transform the retail business so that their customers could count on them, and, in total, bankHometown approved almost 800 PPP loans totaling nearly $70 million, allowing local business to keep thousands of employees on payroll.

“Our focus was on small businesses who needed it most, with 90% of our PPP loans under $250,000. Through it all, we remain proactive, accessible, and responsive to help business owners weather the storm,” said Robert Morton, President and CEO.

“In fact, we recently contributed $5,000 to the North Central Massachusetts Economic Recovery Fund to help provide emergency support to small businesses negatively affected by the COVID-19 pandemic,” he continued. “The chamber’s outreach to local business owners has become even more critical in these times of hardship and economic downturn, and we continue to support the chamber so that their services can continue to support our local business community in these difficult times.”

For over 130 years, bankHometown has been assisting their customers make the most of their financial futures and has experienced significant growth, particularly through a series of mergers and acquisitions, including locally with Athol-Clinton Cooperative Bank in 2011. Today, bankHometown grew into a $1.2 billion community bank with sixteen branch locations across central Massachusetts – including offices in Athol, Leominster, and Lancaster – and northeastern Connecticut.

“We’re proud to deliver local, community banking services to our communities, reinvesting deposits in loans that support local economic growth and job creation and giving back generously to the many ‘hometowns’ we serve through charitable donations and other community support,” said Morton. “Customers looking for enhanced services, greater convenience, a continued commitment to hometown banking and to our neighborhoods, with local leadership and service from trusted employees should look to bankHometown!”

This year, they opened up a second Worcester, MA location in September.

“We’re excited about the future and how we can continue to partner with our customers. We continue to develop new ways to provide customized financial solutions that create a successful tomorrow for our customers, and to add to our suite of smart banking technology that makes banking convenient and accessible—wherever our customers are and how they live,” Morton said.

bankHometown continues to play a critical role in the local community’s well-being during the ongoing COVID-19 pandemic, and continue to work with their customers facing financial stress and hardship during this crisis.

Morton states, “We helped our customers embrace the convenience and capabilities of bank-at-home services, many for the first time, so that they experience the peace of mind that comes with remaining connected. When we ultimately reopened our branch lobbies to customers, we implemented a wide range of personal protection measures that are in place today to ensure our locations are safe to do business.”

Morton also said that bankHometown is on a mission to deliver individualized financial support that ensures their customers can build a successful future – one that harnesses their financial power, fulfills their hope, dreams, and aspirations, and lets them live life to its fullest.

“We feel so strongly and passionately about that mission, that this fall we took the opportunity to evolve our bank’s brand to better communicate it,” he said.

‘Unlock Your Potential’ is more than just our new tagline. It’s our commitment to making a meaningful difference in our customers’ lives—to helping them through the most important financial decisions they face with confidence and assurance, and to unlocking the power of their own financial potential for themselves, their families, and their businesses.”

That promise is highlighted with a new logo that puts the customer at the epicenter, along with looking forward to new communications, branch signage, advertising, and introducing new television commercials that showcase how bankHometown can be a part of the financial milestones in customers’ lives.

bankHometown has sixteen locations and can be reached at 1-888-307-5887, or visit their website at www.bankhometown.com to find out more information. 

Weekly Download | We’re Retiring Later Than Ever, Which Is Good for Companies

Weekly DownloadThe retirement age was long believed to be 65. Thus, the moment most individuals clocked 65, they tapped out of the employment sector and went home to start drawing on their Social Security benefits. Our community is experiencing a major shift as more and more workers are opting to stay on, later than 65, some even going beyond 70, which is good news for our local companies.

When people retire early or the slated 65, workers with vital experience take all that knowledge with them and this leaves our firms with knowledge gaps worth decades. While new blood is essential for the companies’ perfect running and catching up with the new status quo, knowledgeable, and technical know-how, it is worth noting that expertise gathered over decades is simply priceless, you can never put a price tag on that. Therefore, it is a good thing that people who have been around as businesses were formed, are in touch with their policies, watched them evolve, and have a clear sense of direction are staying on to keep growing these companies.

Why Are People Opting to Retire Later?

Some have had to retire earlier than they would have wished. We are ambitious people, but circumstances such as ill-health, accidents, or debilitations of all kinds may come between us and our visions for the firms we work in.

Those who stay longer might do so because the age for accessing the Social Security benefits has increased to 67 from 65, which applies to people born later than 1960. We, therefore, have to stay longer to be liable to these benefits.

We all deserve to lead a dignified life after a life spent building our local and country’s economy. Retiring later comes with the added benefit of boosting our income substantially, as the full benefits set on when you clock 70 and a half. People who feel their finances are not in order at the time of retiring might want to work a few more years to improve them. This is partly informed by the fact that the practice of paying pension is quickly losing ground.

A study has found that 61% of Americans fear going broke more than they fear death itself. Just the prospect of going broke has them putting in more hours only to live a better quality of life after retirement. At the same time, most want to stay active and do not prefer the inactive, no-routine experience that comes after retirement.

How Can Companies Gain from Late Retirement?

Regardless of their inspiration to stay longer, companies stand to benefit when we retire later, compared to when we seek early retirement. They have a bigger pool of experienced workers who are in touch with the company’s vision. What’s more, when new workers come in, they can find mentors in workers who have opted to retire much later.

Companies dedicate a lot of resources to training recruits and after all that training, most leave to seek better employment experiences. Older workers tend to stay longer at the firms they work rein. While they may not sit in active job spaces, they can hold consultative positions within the firm, which require a great deal of experience.

Better still, delayed retirement results in a higher GDP of our locale. As long as they keep working, they pay income tax, which goes a long way in improving service delivery in our community.

And that’s the download!