Eric Beaudoin, owner of Beaudoin HVAC, has been working with heating, ventilation, and air conditioning (HVAC) since he was 14 years old. About eleven years ago, he came up with a plan to run his brother’s company for him and on October 30th, 2019, Eric purchased the company in full from his brother Keith.
Business started to grow with the assistance of the North Central Massachusetts Chamber of Commerce, and then the pandemic hit shortly after at the beginning of this year, but COVID-19 hasn’t stopped Beaudoin in his tracks.
“We had a two-week furlough, which wasn’t easy to tell new employees, especially after buying the business in October,” Beaudoin said, “but we opened back up after those two weeks, and a lot of clients came back. Our office manager works remotely and our 24/7 emergency line responds quickly.”
Beaudoin HVAC prepared for the “new normal” with pre-screening questions to ensure the safety of their technicians and personal protection equipment (PPE) like masks, gloves, and hand sanitizer.
The company recently became an authorized diamond dealer for Mitsubishi Electric, which allows them to be able to offer better warranties for clients, but they are also fluid in taking care of multiple brand and systems, including Daikin, American Standard, and more.
“We build a relationship with our clients, keeping their best interests in mind and what makes the most sense to solve the problem,” said Beaudoin. “We are transparent at the beginning, with no hidden nonsense. We go to the location, tell you what the problem is, and how to fix it. We aren’t perfect, but we just want to make sure that our clients are happy and satisfied with the service they receive. We love any client who love us, and appreciates the knowledge that we have.”
Masked up and ready to go, Beaudoin HVAC technicians are booked up with a full schedule up until around Christmas time. The fall time is the perfect time to get HVAC systems serviced, and Beaudoin recommends looking into hyper heat system installations, and can run all year instead of using gas or oil boilers.
Beaudoin HVAC can also service a wide variety of winter preparation such as preventing frozen pipes, checking thermostats, and annually following up with clients personally to recommend prepping their houses for winter time.
“We are proactive rather than reactive, which takes out the guess work for everyone,” said Beaudoin.
Pandemic or not, Beaudoin has brilliant plans for the future, such as growing the technician crew to a ten truck crew, so they may be able to care for a larger area of central Massachusetts.
“We want to build the brand so that clients can trust us, as we train ourselves to do the job right and put out the best product possible,” Beaudoin said.
For more information on Beaudoin HVAC, visit their website at www.beaudoinhvac.com or contact them via phone at 978-345-4270.