Fitchburg, MA, October 2019 – Research Results, Inc. – the industry leading market research operations partner – announces the appointment of Ellen Pieper as the company’s Chief Client Officer. The appointment reaffirms Research Results’ commitment to consistently providing a best-in-class infrastructure, high-touch customer service and a dedication to deliver the highest quality research data and deliverables to our clients.
In this new role, Pieper will be responsible for the leadership, vision, and financial performance of the team of subject matter experts and offerings. She will strategically drive business growth across the company. Pieper will implement strategies that will expand and build relationships. This transformative role will be market-focused, client-facing, commercially oriented, and a magnet for our internal and external stakeholders.
“Ellen is a force of nature within the industry and brings her experiences, energy and vision to an already amazing team. We’re thrilled to welcome her to the Research Results family,” said John Zarrella, President of Research Results.
Pieper was previously the Chief Revenue Officer for Symmetric, a sampling firm based in Arlington TX. Prior to this, Pieper spent almost 7 years at WPP-owned Lightspeed GMI, where she latterly served as Account Executive, as well as a Client Operations Coordinator in Bellevue, WA. She has a degree in Psychology with a concentration in statistics and research from Columbia University in New York City. She has also achieved the designation of Professional Researcher Certification from the PRC Board of the MRA.
Pieper is currently the President-Elect of the Southwest Chapter of the Insights Association, sits on the Board of Directors for the Master of Science in Marketing Research (MSMR) program at the University of Texas at Arlington and is a member of the Women in Research (WIRe) Association, where in 2018 she was named a “C-Track” up and comer.
About Research Results, Inc.
For over 30 years, Research Results has combined the latest technologies with a talented staff of customer-driven professionals to deliver innovative marketing research solutions with unparalleled client service. Research Results takes pride in our close-knit culture and our undying focus on relationship building. We don’t want to be your vendor, we want to be a partner for our clients. And we don’t want our staff to feel like employees, we want them to feel like part of a big family. We work hard, we play hard, and for 30 years, we’ve stayed true to our philosophy. We’re partners and family, and it shows.