Fitchburg, MA, October 2019 – Research Results, Inc. – the industry leading market research operations partner – announces the promotion of Stephen Oldfield as the company’s Chief Operations Officer. The appointment reaffirms Research Results’ commitment to consistently providing a best-in-class infrastructure, high-touch customer service and a dedication to deliver the highest quality research data and deliverables to our clients.
In this new role, Oldfield will have responsibility for day-to-day implementation of strategy and cultural initiatives within the business. He will help implement policies and strategies that will help to foster ongoing healthy client relationships. Oldfield will also continue his role as a team lead on selected major accounts.
“Stephen is one of our all-time success stories here at Research Results. He always sets a positive example in all aspects of the business, whether with the staff, in client management, or representing the company externally at conferences and the like,” said John Zarrella, President of Research Results.
Oldfield was previously the Director of Client Services at Research Results where, along with his colleagues, established the company’s “client first” strategies for successful client relationship management as well as improved operational efficiencies. He has his Master of Business Administration from Fitchburg State University and has been an active presenter at several industry events.
About Research Results, Inc.
For over 30 years, Research Results has combined the latest technologies with a talented staff of customer-driven professionals to deliver innovative marketing research solutions with unparalleled client service. Research Results takes pride in our close-knit culture and our undying focus on relationship building. We don’t want to be your vendor, we want to be a partner for our clients. And we don’t want our staff to feel like employees, we want them to feel like part of a big family. We work hard, we play hard, and for 30 years, we’ve stayed true to our philosophy. We’re partners and family, and it shows.