E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Mount Wachusett Community College is the one place in North Central Massachusetts where you can earn an associate’s degree, see a show, send your child to camp, join the fitness center, complete a certificate program or get workforce training.
The Mount was founded in 1963 and was first located at the former Gardner High School on Elm Street, moving to its permanent location on Green Street about a decade later. It now sits on a 249-acre campus with satellite campuses in Leominster, Fitchburg and Devens, serving 29 communities. It offers 70-plus credit bearing degree and certificate programs, non-credit, personal enrichment classes for life-long learners and workforce development that includes custom, on-site training.
“Mount Wachusett Community College really is the regional center for affordable relevant higher education,’’ said MWCC President James Vander Hooven. “We work very closely with local businesses and industries, specifically the North Central Massachusetts Chamber of Commerce to make sure that what we’re doing for training, education and curriculum is relevant to the workforce of this region. We’re also a comprehensive community college.’’
Vaner Hooven pointed to its entire advanced manufacturing program as an example of a program that has been developed in conjunction with regional businesses and manufacturers.
In normal times, the main campus is a bustling hub of activity, including a fitness center that is open to the public, a well-respected community theatre, summer camps, and classrooms and labs filled with students.
But the COVID-19 pandemic has hit higher education hard. Enrollment is down about 15 percent, which Vander Hooven said is the median for colleges and universities all over the U.S. Most classes are online or remote and will continue to be through the spring semester.
“The community here, the faculty and staff have been phenomenal in rising to the challenges we’re facing to help make the students successful,’’ he said.
Community college enrollment typically increases a year after an economic downturn, which means more students could be returning next fall. While MWCC appeals to traditional high school graduates looking to get two years of higher education completed at bargain prices, it also serves older, displaced workers or those looking to make a career change.
“That’s where we’re going to see the biggest increase in the next year because of where the economy has been hit by COVID,’’ Vander Hooven said.
With a number of programs in high-demand fields like health care already in place, Vander Hooven said the college is well-positioned to help displaced workers transition to new careers. The biggest challenge the college will have, he said, is finding space to create expanded capacity for programs.
“Labs weren’t built with social distancing in mind,’’ he said. “They are physically attached to the floor with gas and water hookups so it’s not like you can just slide the tables apart. It really is an interesting time to figure out what the fall semester looks like.’’
For more information about Mount Wachusett Community College, visit https://mwcc.edu/.
MWCC’s main campus is located at 444 Green St., in Gardner. For admissions, call 978-312-9157.
Whether you need your taxes done, a trust set up, an audit completed or a child heading off to college, Robert C. Alario Certified Public Accountants has a team of experts ready to help. The business, with office in Leominster and Worcester, prides itself on building personal relationships with its clients, said President Robert C. Alario, whose father, Anthony, started the business 66 years ago. Their business philosophy is to provide “Old Fashioned Main Street Service,” serving clients in a timely and cost-effective manner.
“I think we try to get to know the client and dig deeper,’’ said Alario, who joined the company in 1980. “We believe in the philosophy of asking questions – what keeps you up at night? It’s our connection to the clients that sets us apart.’’ Of course the pandemic has impacted their ability to sit down face to face with clients, but Alario said they’re doing their best to maintain a personal connection with clients over the phone and Zoom. “We’re meeting with some clients but we have to be respectful to our staff,’’ Alario said. The pandemic has impacted many businesses, leading to more financial planning and structuring. Some industries, like restaurants and hotels have been hit hard, while construction is booming. With 20 full-time employees, its size allows the company to offer a variety of services to clients such as tax preparation for individuals, partnerships, estates, trusts and corporations. They also provide tax planning, retirement planning, educational planning, business evaluations, auditing and payroll.
“We’re a full-service CPA firm,’’ Alario said. “We’re the largest CPA firm in North Central Massachusetts and the seventh largest in Worcester County.’’ Alario said business often picks up around election time as the outcome may lead to tax law changes. He said clients will come in to plan and prepare for any changes that may impact their family or business. Another area of growth is among baby boomers, many of whom are approaching retirement age, Alario said. “Years ago, with the GI Generation, there was a big transfer of wealth so there was a big focus on estate planning,’’ he said. “We’re seeing that again with the boomers so there are a lot of opportunities. You react to the environment.’’ The ability to remain flexible and adapt to changes in the economy and government and events that impact people’s lives and finances is imperative, Alario said. “The one word in business is change,’’ he said. “You constantly have to change and do things a little differently. It’s a different field than it was when I started with an adding machine. It’s different and dynamic.’’
Robert C. Alario Certified Public Accountants, PC, is located at 75 North Main St. in Leominster, 978-534-1999 and 67 Millbrook St. Suite 501, Worcester, 508-755-7575.
For more information, visit https://www.robertalario.com/.
When you shop local, you do far more than get the items that you want quickly and conveniently. Buying local actually stimulates the economy in our community, helps benefit local schools and charities — and it even helps the environment.
Take a look at some of the many reasons why it’s important to shop and buy locally.
When you buy locally, the small business you’re making your purchase from certainly benefits, but the benefits keep growing. A small business that does well is likely to hire more people, who then spend more money in the community.
Buying locally also pours money into the local institutions who need it. Taxes are paid locally, boosting the community’s libraries, schools, and infrastructure. Local businesses are also more likely to donate to charities in the local community, helping make improvements that all can enjoy.
In fact, when independent think tank The New Economics Foundation compared similar purchases made at chain stores vs. those made with local businesses, the experts determined that buying locally puts double the money into the community than occurs when you make a purchase at a chain store.
Whether you buy online or from a major chain store, it typically requires some major effort to get your item to you. Trucks have to haul products across the country, burning up fossil fuel and contributing to pollution.
In addition, products that have to be packaged for shipping typically end up requiring extra packaging to survive the journey intact. Compare buying, say, a pre-packaged set of nails at a big box store — with your purchase sealed in one of those packages that practically require power tools to open — to picking out just the nails you need at your local hardware store, with the friendly local owner popping them into a simple paper bag (or even into the bag you brought yourself). All that extra packaging typically ends up in landfills or the ocean, adding to environmental damage.
When you go to one big box store after another, you’ll see the same product choices, over and over. The only real difference is in price — and often that difference is a matter of pennies.
Buying locally is a whole different experience. Each small business in our community is unique, offering a true connection with customers and a real understanding of their visitors’ needs. Think about the diversity of stepping into a local boutique to do some clothes shopping versus perusing the offerings at chain stores, which all seem to look the same. Local artisans and craftspeople can show off their wares and build a following when you shop locally.
In addition, local businesses are typically far more flexible, adjusting to meet the immediate needs of customers much more quickly than giant national chains can do. They can also do a better job of stocking the products our community members want, since they’re part of the community.
Related to the previous reason to buy locally is the idea that those unique products lead to a one-of-a-kind shopping experience. No one goes to a big box store to browse or to enjoy recreational shopping. But when your local shopping district is filled with local retailers, you create a sense of self-image that help defines our community. Our unique businesses are something to be proud of, and when we all support them, they create a reason for other shoppers to come visit our community.
By supporting local businesses, we can also help entrepreneurship thrive, which adds to local prosperity and innovation. Every local retailer is one of our neighbors who has taken a risk to try to make our region a better, stronger place, boosting the economy and helping lift friends and neighbors into the middle class.
When we all look for ways to buy local, we tell all our neighbors that we believe our community is worth investing in. We put our money into things we care about, including our local schools, and we enjoy a better purchasing experience overall personally. Shopping and buying locally is a win-win for you, for small businesses, and for our community as a whole.
This Sunday, November 3rd, get more from your extra hour. More energy, more strength and more results with a free Orangetheory workout. Call the studio for more information: 978-616-7597

Leominster, MA – Leominster Credit Union (LCU) is holding a free Mortgage Info Session on Wednesday, November 13, 2019 at LCU headquarters, 18 Adams Street, Leominster from 6:00pm – 7:00pm.
This LCU Mortgage Info Session will address the specific needs of most homebuyers including first-time buyers, buyers moving after owning for several years, or buyers entering the market after having credit issues in the past. Attend the session and meet LCU Loan Officers, local realtors, attorneys, home inspectors and LCU Financing Specialists who will answer questions regarding the home buying process and what to expect. Topics will include: buying, refinancing, downsizing, second homes, investments, the application process, purchase and sales, inspections, and benefits of borrowing locally.
Matt Dufault, AVP Mortgage Origination stated, “This seminar will not only give you the basics of buying a home, but also the opportunity to establish a plan for home ownership based on your personal situation.”
LCU has programs available for not only for first-time homebuyers, but for any buyer who needs help getting mortgage-ready. Borrowers may be able to qualify for a mortgage much sooner than they expected.
Seating is limited and registration is required. For more information and to register online, please visit leominstercu.com/mortgage-info-session.
LCU Headquarters, 18 Adams Street, Leominster, MA 01453 Wednesday, November 13, 2019
6:00PM – 7:00PM
Founded in 1954, Leominster Credit Union (LCU) is a member-owned, not-for-profit financial cooperative with a full range of deposit, lending and other financial services. Headquartered in Leominster, Massachusetts, LCU is proud to claim nearly 50,000 members and more than $700 million in assets. LCU has seven branch locations in Leominster, Clinton, Holden, North Leominster, Sterling and Worcester with ATM services at all branch locations. LCU also provides 24 hour banking via Mobile and Online services. Visit leominstercu.com or call 800-649-4646.
NEADS Service Dog teams, their friends and families, as well as NEADS staff, volunteer puppy raisers, and supporters come together to recognize these life-changing partnerships

When: Sunday, November 3, 2019, 2pm-4pm
Where: Montachusett Regional Vocational Technical School (“Monty Tech”),
1050 Westminster Street (Route 2A), Fitchburg, Mass
Admission: FREE; suggested donation is $5 per person upon entrance
PRINCETON, Mass., October 28, 2019 – NEADS World Class Service Dogs holds its 78th Graduation Ceremony on Sunday, November 3 at 2pm at Montachusett Regional Vocational Technical School (“Monty Tech”) in Fitchburg, Mass. The public is invited and welcome to join the celebration.
Graduating teams share their personal, moving stories of how having a Service Dog has affected their lives. This fall’s graduating class represents a wide range of NEADS Service Dogs, including Service Dogs for Veterans, Service Dogs for individuals with physical disabilities, Service Dogs for Hearing, Service Dogs for Children, and Assistance Dogs for professionals in classroom, courthouse, and hospital settings.
In recognition of our veteran clients and Veterans Day, the program also features a “fireside chat” with three organizations who are integral to the NEADS community: the Blue Star Mothers of Leominster and Worcester, and Quilts of Valor. The Blue Star Mothers have been providing meals – breakfast, lunch, and dinner – for veteran clients during their training on campus since 2006. The Quilts of Valor have presented beautiful, hand-made quilts to each of our veteran clients since 2010. Together, these organizations have provided more than 3,800 meals and more than 125 quilts for NEADS veteran clients. Ann Marie Slomcheck (Blue Star Mothers Leominster), Karen Belliveau (Blue Star Mothers Worcester), and Darlene Coit (Quilts of Valor) will share their experiences and address the critical role they play in providing veterans with a sense of belonging and community.
NEADS will also have a collection box available for anyone who has an American flag that is ready for retirement. NEADS is collecting these flags so they can be properly retired.
The graduating teams come from Massachusetts, New Hampshire, Maine, Rhode Island, Vermont, New York, Maryland, North Carolina, and Colorado.
About NEADS Inc.
NEADS Inc. is a 501(c)(3) nonprofit organization located in Princeton, Massachusetts. Established in 1976, NEADS offers the widest array of Service Dog programs in the industry, including Service Dogs for adults and children with a physical disability, Service Dogs for veterans, Service Dogs for Hearing, and Service Dogs for children with autism or other developmental disabilities. NEADS dogs are also partnered with professionals in classroom, therapy, hospital, ministry, and courthouse settings. For more information, please visit neads.org.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA