E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
When you shop local, you do far more than get the items that you want quickly and conveniently. Buying local actually stimulates the economy in our community, helps benefit local schools and charities — and it even helps the environment.
Take a look at some of the many reasons why it’s important to shop and buy locally.
When you buy locally, the small business you’re making your purchase from certainly benefits, but the benefits keep growing. A small business that does well is likely to hire more people, who then spend more money in the community.
Buying locally also pours money into the local institutions who need it. Taxes are paid locally, boosting the community’s libraries, schools, and infrastructure. Local businesses are also more likely to donate to charities in the local community, helping make improvements that all can enjoy.
In fact, when independent think tank The New Economics Foundation compared similar purchases made at chain stores vs. those made with local businesses, the experts determined that buying locally puts double the money into the community than occurs when you make a purchase at a chain store.
Whether you buy online or from a major chain store, it typically requires some major effort to get your item to you. Trucks have to haul products across the country, burning up fossil fuel and contributing to pollution.
In addition, products that have to be packaged for shipping typically end up requiring extra packaging to survive the journey intact. Compare buying, say, a pre-packaged set of nails at a big box store — with your purchase sealed in one of those packages that practically require power tools to open — to picking out just the nails you need at your local hardware store, with the friendly local owner popping them into a simple paper bag (or even into the bag you brought yourself). All that extra packaging typically ends up in landfills or the ocean, adding to environmental damage.
When you go to one big box store after another, you’ll see the same product choices, over and over. The only real difference is in price — and often that difference is a matter of pennies.
Buying locally is a whole different experience. Each small business in our community is unique, offering a true connection with customers and a real understanding of their visitors’ needs. Think about the diversity of stepping into a local boutique to do some clothes shopping versus perusing the offerings at chain stores, which all seem to look the same. Local artisans and craftspeople can show off their wares and build a following when you shop locally.
In addition, local businesses are typically far more flexible, adjusting to meet the immediate needs of customers much more quickly than giant national chains can do. They can also do a better job of stocking the products our community members want, since they’re part of the community.
Related to the previous reason to buy locally is the idea that those unique products lead to a one-of-a-kind shopping experience. No one goes to a big box store to browse or to enjoy recreational shopping. But when your local shopping district is filled with local retailers, you create a sense of self-image that help defines our community. Our unique businesses are something to be proud of, and when we all support them, they create a reason for other shoppers to come visit our community.
By supporting local businesses, we can also help entrepreneurship thrive, which adds to local prosperity and innovation. Every local retailer is one of our neighbors who has taken a risk to try to make our region a better, stronger place, boosting the economy and helping lift friends and neighbors into the middle class.
When we all look for ways to buy local, we tell all our neighbors that we believe our community is worth investing in. We put our money into things we care about, including our local schools, and we enjoy a better purchasing experience overall personally. Shopping and buying locally is a win-win for you, for small businesses, and for our community as a whole.
(Regional) – The North Central Massachusetts Chamber of Commerce unveiled its Public Policy Agenda for the new fiscal year today outlining the Chamber’s legislative priorities on issues important to businesses and the advancement of North Central Massachusetts. The agenda was developed to serve as a blueprint for the Chamber’s government affairs efforts and have been reviewed and approved by the Chamber’s Government Affairs Committee and Board of Directors.
“The North Central Massachusetts business community continues to face unprecedented challenges in this COVID-19 landscape. We are working closely to address the ongoing pandemic and recovery needs of the community while remaining actively engaged in important, pro-business policy issues,” said Roy Nascimento, President & CEO of the North Central Massachusetts Chamber of Commerce. “Our public policy agenda is focused on navigating the recovery, supporting a strong business climate and ensuring that North Central Massachusetts has access to the crucial resources it needs to remain a great place to live, work and grow a business.”
The North Central Massachusetts Chamber of Commerce advocates on behalf of businesses across the region, and the new Public Policy Agenda outlines a platform which builds upon the area’s competitive advantages while addressing this difficult time. The agenda is focused around six priority areas: novel coronavirus and economic reopening; economic competitiveness; small business; manufacturing; education; and transportation.
“Our 2021 public policy agenda is meant to serve as a roadmap to help spearhead economic recovery for the region and builds off of our successful advocacy efforts in past years,” said Travis Condon, the Chamber’s Public Affairs Manager. “We look forward to continuing to work with our members during these difficult times to engage elected officials on the critical issues that matter most to local businesses and the advancement of North Central Massachusetts.”
For more information or to view the Chamber’s Public Policy Agenda please visit www.northcentralmass.com or contact Travis Condon, Public Affairs Manager at 978.353.7600 ext. 224.
About the North Central Massachusetts Chamber of Commerce
The North Central Massachusetts Chamber of Commerce (northcentralmass.com) is a business advocacy, economic development organization working to create and sustain relationships among businesses and between businesses and the community. The Chamber is working to foster economic opportunity in Fitchburg, Leominster and the twenty-five other communities that comprise North Central Massachusetts. Find the Chamber online at northcentralmass.com or on Twitter at @NCMChamber.
Building Businesses. Building Communities.
Roy Nascimento, IOM, CCE
President & CEO
North Central Massachusetts Chamber of Commerce
As fall begins to give way to winter, we continue to be laser focused on helping our members and communities navigate these troubled waters. We know that balancing everything that has been thrown at you this year has been difficult and stressful. Since the start, the Chamber has responded with guidance, resources and a strong support system to help you adjust and respond. I wanted to provide you with another update to continue to keep you informed on some of the Chamber’s most recent efforts:
Business Impact Survey: As a follow-up to the initial survey done in March, the Chamber is conducting a second survey to understand the continuing impacts of the COVID-19 pandemic. The first survey was very helpful to form our response. This new survey is intended to capture fresh data and dive deeper into the impact to local businesses. The survey will build off the last one and support ongoing recovery efforts. Please consider taking the survey. Responses will be kept confidential, however results will be shared in the aggregate.
Jobs Board: We have improved some features of our www.WorkNorthCentral.com jobs board. These changes are intended to make it easier for job seekers to find job opportunities that match their interests. Visitors now have the option to search by company, job descriptions and location, plus they can filter their results by industry and employment type. Job seekers can also sign up to receive emails on new job postings. Since we launched WorkNorthCentral.com last year, the online jobs resource has grown into the largest localized jobs board in the region. Over 700 jobs are currently posted on the jobs board and more are added every day. As a reminder, job postings are completely free for Chamber members and posting is easy. We encourage you to take advantage of this resource for all your hiring needs.
Low Interest Loans: We are excited to launch a new loan program through our economic development arm – the North Central Massachusetts Development Corporation – that we believe will be a great help to many small businesses. We have structured this new loan program to provide loans of up to $150,000 with very flexible terms, low fees and interest rates as low as 1% for existing businesses and 5% for start-up businesses. Monthly payments will also be deferred for up to one year on the loans, depending on the situation. The new loan program is being funded by a federal grant we received and can be used for a multitude of purposes including working capital and refinancing existing debt. Please reach out to us if you are interested in exploring a loan through this program.
Marketing Efforts: We continue to develop marketing campaigns through our tourism arm – Visit North Central Massachusetts – aimed at supporting economic recovery in the region. We believe that recovery must start locally, so we are targeting the local population and the regional drive market with messaging about the region and supporting local businesses. Our marketing is informed by research that suggests that North Central Massachusetts is potentially well positioned to benefit from changing consumer demands. We have developed new locally focused content, new messaging and we are utilizing digital and social media channels to promote, connect and engage with consumers. The results from our Fall campaign are encouraging and we plan to continue to ramp up our efforts with more paid and organic social media and advertising in the comings weeks and months.
Advocacy: We were pleased to see the Governor release his revised FY21 budget proposal which included many of our priorities to support economic recovery, including $100 million in new small business relief. The budget still needs to be approved by the legislature, so we will be working to make sure that happens in the coming days and weeks.
Gift Local Gift Cards: As thoughts start to turn toward the holidays, I wanted to remind you about the Chamber’s Gift Local Gift Card program. This shop local initiative was established several years ago and has taken on a new urgency given the impact from the pandemic. If you are a local merchant or restaurant, then consider signing on to accept the gift cards. Alternatively, if you are a local employer, then consider supporting local merchants by purchasing these gift cards for your employees or clients. All fees have been waived. You can find more information on our website or www.GiftLocal.net.
Online Programs: The way we all live and work has changed dramatically, but we know it remains critically important for you to stay informed and connected with our communities. Since the start of the pandemic, we have made it a priority to deliver relevant programing to you – hosting nearly seventy-five different online programs that have helped to inform, educate and connect our members and communities. We encourage you to check our website and social media platforms for updates on upcoming programs. You can also search and view encore recordings of previous programs in our improved online library.
We haven’t taken our foot off the gas. We continue to do all of this and more on behalf of our members, our communities and our region. We remain committed to helping you get through these unprecedented times and to play a leadership role in supporting the economic recovery of North Central Massachusetts.
To learn more about the North Central Massachusetts Chamber of Commerce, please visit www.NorthCentralMass.com or call 978.353.7600.
This Sunday, November 3rd, get more from your extra hour. More energy, more strength and more results with a free Orangetheory workout. Call the studio for more information: 978-616-7597

Leominster, MA – Leominster Credit Union (LCU) is holding a free Mortgage Info Session on Wednesday, November 13, 2019 at LCU headquarters, 18 Adams Street, Leominster from 6:00pm – 7:00pm.
This LCU Mortgage Info Session will address the specific needs of most homebuyers including first-time buyers, buyers moving after owning for several years, or buyers entering the market after having credit issues in the past. Attend the session and meet LCU Loan Officers, local realtors, attorneys, home inspectors and LCU Financing Specialists who will answer questions regarding the home buying process and what to expect. Topics will include: buying, refinancing, downsizing, second homes, investments, the application process, purchase and sales, inspections, and benefits of borrowing locally.
Matt Dufault, AVP Mortgage Origination stated, “This seminar will not only give you the basics of buying a home, but also the opportunity to establish a plan for home ownership based on your personal situation.”
LCU has programs available for not only for first-time homebuyers, but for any buyer who needs help getting mortgage-ready. Borrowers may be able to qualify for a mortgage much sooner than they expected.
Seating is limited and registration is required. For more information and to register online, please visit leominstercu.com/mortgage-info-session.
LCU Headquarters, 18 Adams Street, Leominster, MA 01453 Wednesday, November 13, 2019
6:00PM – 7:00PM
Founded in 1954, Leominster Credit Union (LCU) is a member-owned, not-for-profit financial cooperative with a full range of deposit, lending and other financial services. Headquartered in Leominster, Massachusetts, LCU is proud to claim nearly 50,000 members and more than $700 million in assets. LCU has seven branch locations in Leominster, Clinton, Holden, North Leominster, Sterling and Worcester with ATM services at all branch locations. LCU also provides 24 hour banking via Mobile and Online services. Visit leominstercu.com or call 800-649-4646.
NEADS Service Dog teams, their friends and families, as well as NEADS staff, volunteer puppy raisers, and supporters come together to recognize these life-changing partnerships

When: Sunday, November 3, 2019, 2pm-4pm
Where: Montachusett Regional Vocational Technical School (“Monty Tech”),
1050 Westminster Street (Route 2A), Fitchburg, Mass
Admission: FREE; suggested donation is $5 per person upon entrance
PRINCETON, Mass., October 28, 2019 – NEADS World Class Service Dogs holds its 78th Graduation Ceremony on Sunday, November 3 at 2pm at Montachusett Regional Vocational Technical School (“Monty Tech”) in Fitchburg, Mass. The public is invited and welcome to join the celebration.
Graduating teams share their personal, moving stories of how having a Service Dog has affected their lives. This fall’s graduating class represents a wide range of NEADS Service Dogs, including Service Dogs for Veterans, Service Dogs for individuals with physical disabilities, Service Dogs for Hearing, Service Dogs for Children, and Assistance Dogs for professionals in classroom, courthouse, and hospital settings.
In recognition of our veteran clients and Veterans Day, the program also features a “fireside chat” with three organizations who are integral to the NEADS community: the Blue Star Mothers of Leominster and Worcester, and Quilts of Valor. The Blue Star Mothers have been providing meals – breakfast, lunch, and dinner – for veteran clients during their training on campus since 2006. The Quilts of Valor have presented beautiful, hand-made quilts to each of our veteran clients since 2010. Together, these organizations have provided more than 3,800 meals and more than 125 quilts for NEADS veteran clients. Ann Marie Slomcheck (Blue Star Mothers Leominster), Karen Belliveau (Blue Star Mothers Worcester), and Darlene Coit (Quilts of Valor) will share their experiences and address the critical role they play in providing veterans with a sense of belonging and community.
NEADS will also have a collection box available for anyone who has an American flag that is ready for retirement. NEADS is collecting these flags so they can be properly retired.
The graduating teams come from Massachusetts, New Hampshire, Maine, Rhode Island, Vermont, New York, Maryland, North Carolina, and Colorado.
About NEADS Inc.
NEADS Inc. is a 501(c)(3) nonprofit organization located in Princeton, Massachusetts. Established in 1976, NEADS offers the widest array of Service Dog programs in the industry, including Service Dogs for adults and children with a physical disability, Service Dogs for veterans, Service Dogs for Hearing, and Service Dogs for children with autism or other developmental disabilities. NEADS dogs are also partnered with professionals in classroom, therapy, hospital, ministry, and courthouse settings. For more information, please visit neads.org.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA