E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
How to Grow When It’s Slow: Increase Productivity Right Now
“Imagine –” suggests business expert Cameron Herold, “If you train your employees on interviewing, train them on effective meetings, train them on an email management, train them on time management, or if you could really work on skill development right now – you can come out of this stronger.”
Cameron Herold is a top business consultant, best-selling author, and speaker. We caught up with him via a recent podcast interview he did for Real Estate Rockstars Radio. He’s the mastermind behind hundreds of companies’ exponential growth and teaches today’s most dynamic business leaders.
Periods of slow growth come with great challenges both for businesses and consumers. However, you can take advantage of such times to improve efficiency and increase productivity. Cameron has some great advice for business owners in his interview, and we put together some recommendations inspired by Cameron.
Clean up your business systems – and your work space
Most businesses will focus only on sales and marketing to survive hard times. You can also use this time to work on your standard operating procedure to ensure it meets your current and future needs. Slow growth periods are ideal times to purge and clean your warehouse, offices, desks, filing systems, and other important areas of the business. Cleaning the workplace will go a long way in creating a better work environment and improving efficiency.
Training and skills development
Considering the busy schedules that characterize modern workplaces, employers have little or no time to train their employees. When it is slow, you can use this time for training and skills development. Train employees in critical areas like interviewing, effective meetings, time management, and email management. Skills development will also help to address weaknesses and strengthen skills, allowing you to bring employees to a level where they can work without constant help and supervision. In a nutshell, training and skills development will contribute to improved employee performance.
Take advantage of technology
Periods of slow growth can allow businesses to make the most of existing and new technology. As more employees work and communicate remotely, they will save significant commuting time and be less distracted when handling projects. Businesses can maximize technology to increase productivity by setting up efficient communication channels and empowering all employees to work remotely. Teleconferencing and working from home are quickly becoming the new normal, a factor that could affect the organizational structure of many companies.
Explore alternative work sites
Changes such as teleconferencing and working remotely will have a significant impact on office leasing. There will be cases where staff members are unable to make it to the corporate office, and working from home is not an option. This situation may force businesses to identify alternative working sites such as sterilized co-working spaces. Choosing a great facility will allow you to carry on with your activities despite the disruption caused by issues such as infectious epidemics. Employees can remain productive in emergency situations.
Proactive employee support
When your employees work remotely, your physical office will be set-up into numerous virtual offices. Maintaining proper communication between managers and employees will require that you give your staff the necessary support. Through observations and conversations, you will be able to identify and understand any signs of agony. These include low morale, low work productivity, and anxiety relating to the slow-growth period. Addressing employee concerns will help in increasing productivity to ensure your business survives the tough times.
For information about how to become a better business owner or operator, check out the Second In Command Podcast at CameronHerold.com/podcast.
And stay tuned for the next article in the 6-part series How to Grow When It’s Slow on the topic of building culture in a remote working environment.
Since the pandemic started, the North Central Massachusetts Chamber of Commerce has been focused on providing strong leadership and as much assistance as possible to help local businesses and our communities weather this crisis.
The Chamber believes that economic recovery must start locally. Therefore, we are encouraging the public and business leaders to shop, eat, visit and support local small businesses whenever possible. Our small businesses are crucial to our economy and the fabric of our communities. The public’s generosity and support of our local small businesses will not only directly help the employees at these locations, but also indirectly help our local economy continue until this crisis has passed.
The Chamber’s Gift Local gift card is one great way to help local small businesses who are among the most impacted by the COVID-19 pandemic. The Gift Local gift card works just like a traditional gift card, except that it is tailored to be redeemable at participating restaurants and merchants in North Central Massachusetts. The Gift Local gift card is an effort by the Chamber to encourage consumers to shop local and help keep local dollars circulating in the region.
Gift Local gift cards can be purchased at the Chamber office, at the Johnny Appleseed Visitor Center in Lancaster or by phone or email by contacting the Chamber. Click here for a flyer with details on the Gift Local gift cards or here for an order form.
We truly hope that you will consider it as an option for this holiday season. Due to the current pandemic and to encourage support of local businesses, we have waived the purchase fee for buyers and all fees for participating merchants. 100% of the proceeds go to support small businesses. You can also find more information on Gift Local gift cards and their redeemable locations at www.NorthCentralMass.com or www.GiftLocal.net.
Please feel free to contact the Chamber with any questions.
Happy Thanksgiving from all of us here at the North Central Massachusetts Chamber of Commerce, Visit North Central Massachusetts & North Central Massachusetts Development Corporation!
The North Central Massachusetts Chamber of Commerce will be closed for the holiday and reopening on Monday, November 30, 2020 for our normal office hours.
Fake and poorly trained “service dogs” – you’ve probably seen them in airports and grocery stores, on public transportation, in restaurants and hotels – can interfere with the life-saving work that legitimate Service Dogs perform for their human partners.
NEADS is committed to doing everything it can to help our working Service Dog teams navigate the world without worry. That means educating the public about what it takes to create a legitimate Service Dog and advocating to stop this epidemic of Service Dog fraud.
Here in Massachusetts, we’re doing our part through our support of H3657, An Act relative to the misrepresentation of a service animal, filed by Representative Kimberly Ferguson. We are currently requesting signatures for a petition in support of this bill.
We believe H3657 is important because it will discourage pet owners from identifying their dogs as service dogs in order to obtain special status by presenting the dog as a Service Dog or Service Dog in Training, thus allowing them to obtain the rights and privileges afforded disabled persons accompanied by Service Dogs, but unavailable to people and their pets. Plus, businesses will be better prepared to protect the public and legitimate Service Dog teams from aggressive, untrained, poorly trained and/or unsound pet dogs. Removing untrained dogs from public venues will help restore the credibility and safety of highly trained Service Dogs and their disabled partners.
If you have questions about the issue and/or the House Bill, please contact us for an interview or additional information.
Wachusett, Wormtown, and Greater Good Get Together to Raise Money for Menard Children’s Fun
Three of Central Massachusetts most well-known brewers are coming together for a very worthy cause. In response to yet another tragic death of a Worcester Firefighter, the three breweries are brewing and launching the beer “Worcester’s Bravest” with 100% of the proceeds being donated to the Menard Children’s Fund. The fund that has been set up by the Professional Fire Fighters of Massachusetts and Worcester International Association of Firefighters Local 1009 in support of the family of fallen Worcester Firefighter Lt. Jason Menard.
“We were beyond devasted to hear about the loss of Lt. Jason Menard” said David Fields, Managing Partner of Wormtown Brewery. “While it pales in comparison to the sacrifice our local heroes make every day, Worcester’s Bravest is a way we can give back to them and their families. We are honored to be a part of a strong community that will forever cherish his legacy. ”
“We said the last time we made this beer together that hopefully we would never have to do it again” said Christian McMahan, President of Wachusett Brewing Company. “However, when we have the ability to make a difference and support something so meaningful, we will do it each and every time.”
“We’re a tightly bound community” added Paul Wengender, Founder & President of Greater Good. “The strength of our community was tested, yet again. If one of our own goes down we will always rally together in vigorous support”
The beer style for Worcester’s Bravest is a Belgian Wit, a light-bodied, unfiltered, wheat beer. “It has sweet and zesty citrus notes with some complex pepper spice and herbal hops” said Ben Roesch, Brewmaster of Wormtown Brewery”.
“Worcester’s Bravest” will be released on draft in January at each brewery’s tap rooms as well as having a limited amount of cans being made available for sale. Beer launch and fundraising events will take place at each brewery. Wormtown will host their event on Friday January 24th, Wachusett on Saturday, January 25th, and Greater Good on Friday January 31st.
Donations can also be made directly to the Menard Children’s Fund and mailed to the Worcester Fire Department Credit Union, 34 Glennie St, Worcester, MA 01605
For more information about Wachusett Brewing Company, visit www.wachusettbrew.com
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA