E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Article source: State House News Service
Author: Chris Lisinski
MARCH 11, 2021…..The Massachusetts House unanimously approved a wide-ranging tax relief, paid emergency sick leave and unemployment system funding bill Thursday that would soften jobless aid insurance premium hikes set to hit businesses in the coming weeks.
Both laid-off workers and employers stand to gain access to tax breaks under the bill (H 89), which is built on a Gov. Charlie Baker proposal aimed at stabilizing the state’s unemployment system and also includes provisions such as creation of a paid sick leave program for employees who are affected by COVID-19 and tax breaks on any forgiven Paycheck Protection Program loans from 2020.
The bill would freeze a rate schedule, thereby imposing smaller increases in unemployment taxes businesses pay in 2021 and 2022. It would also authorize $7 billion of borrowing to keep the depleted unemployment fund solvent and pay back federal loans, plus impose a separate surcharge on businesses to cover federal interest.
House Speaker Ron Mariano told reporters after the bill’s passage that “the thrust of the bill is always about getting people back to work.”
“We’re trying to help small businesses get back on their feet,” Mariano said. “The more money we can keep in and under the control of the small business owners, the better off we’re all going to be. It allows them to hire more people with the freeze in the rate, the forgiveness of the PPP stuff allows them to retain capital. All of this goes into the hiring back of employees.”
The House voted 155-0 in favor of the bill. Four lawmakers — Republican Reps. F. Jay Barrows of Mansfield, Angelo D’Emilia of Bridgewater, and Donald Wong of Saugus as well as independent Rep. Susannah Whipps of Athol — voted present.
Senate leaders expect to take the bill up next week and have already indicated their support.
The state’s unemployment system is funded by contributions from businesses, which can scale up depending on how often an employer’s workers seek the aid.
COVID-19 and the widespread changes to public life it wrought created a tidal wave of joblessness, spiking at a 17.7 percent statewide unemployment rate last June. The demand wiped out the unemployment insurance trust fund, which cratered from a balance of $1.6 billion in February 2020 to $2.2 billion in the red by year’s end.
In its most recent monthly report, the state Department of Unemployment Assistance projected the trust fund will post year-end deficits of $4.7 billion in 2021, nearly $5 billion in 2022, $4 billion in 2023, and $2.9 billion in 2024.
That dire outlook is set to trigger a shift in the tax rate schedule that, without action, would push the average per-employee cost on businesses from $544 in 2020 to $866 in 2021, a nearly 60 percent jump.
The legislation would freeze the rate schedule in 2021 and 2022, settling the average per-employee cost at $635 in 2021 and $665 in 2022, according to the Associated Industries of Massachusetts.
It would also authorize the state to bond up to $7 billion to keep benefits flowing and pay back the more than $2.2 billion the state has borrowed from the federal government for unemployment so far.
Interest rates on municipal bonds are lower than the 2.27 percent rate that will be due on the federal loans, and supporters say the step will allow Massachusetts to save money in the long run.
“While unemployment has been coming down, certainly compared to where it was back in June of last year, we still definitely have some challenges ahead of us, and bonding that money is going to give us some flexibility of not putting it all on businesses immediately,” said House Ways and Means Committee Chair Rep. Aaron Michlewitz.
Businesses would also face a new surcharge, in the form of an excise tax on employee wages, through December 2022 to help repay interest due in September on the federal loans. Rep. Josh Cutler, co-chair of the Labor and Workforce Development Committee, told the News Service the surcharge would result in an average cost of $57 per employee in 2021 and $66 per employee in 2022.
“Even with this additional employer surcharge, businesses in Massachusetts will save money as a result of our action today,” Cutler, a Duxbury Democrat, said on the House floor.
The bill also includes several other major sections.
It would create a tax credit available to those who received unemployment benefits and have household incomes below 200 percent of the federal poverty level, and waive penalties for any missed tax payments on those benefits last year. The total tax credit is worth $30 million for the 2020 tax year and $20 million for 2021.
Businesses would also be exempt from needing to pay state taxes on forgiven federal Paycheck Protection Program loans, a step that Republican lawmakers have highlighted in recent weeks as important relief.
“When a lot of the businesses were requesting PPP loans, they were in the midst of surviving. They weren’t thinking about next year,” Michlewitz, a North End Democrat, told reporters. “They weren’t thinking about what tax decision they’d have to make in the future. They were thinking about how they’d stay open in the midst of an economic shutdown. In order to protect these small businesses and allow them to get back to where they were, short-term and long-term, the loan forgiveness here and tax forgiveness here is an appropriate step to be taking.”
A year into the pandemic, the House included language creating an emergency COVID-19 paid sick leave program in the bill making benefits available to employees who contract COVID-19, need to quarantine, or must care for a family member affected by the illness.
Full-time workers could access 40 hours of paid time off, while leave for part-time workers would vary based on their schedules. Employers with fewer than 500 workers can access federal tax credits to help cover the costs.
Before approving the bill, the House rejected a proposed amendment from Rep. Erika Uyterhoeven of Somerville that would have offered two weeks of COVID-19 leave to affected employees.
Members also voted 152-4 to shoot down another Uyterhoeven amendment aimed at what she described as preventing “double-dip” tax breaks for businesses that received PPP loans.
Baker first filed a version of the bill including only the UI changes in December, then re-filed his proposal in January with the start of the new session. Major business groups such as AIM and the National Federation of Independent Businesses supported that measure.
“By passing this legislation, we will have the ability to use a much less expensive financing mechanism to borrow money and pay back the fund,” Baker said about the bill Wednesday.
The Republican governor has not taken a public stance on sections that Democratic leaders added into the package, such as the COVID-19 emergency paid sick leave or the tax credits for unemployed workers.
The House vote came after Senate Republicans delayed action on a revamped climate bill, saying that passage of the relief bill to prevent PPP loans from being taxed should “take place immediately” before other matters.
“Absent action by the legislature, these businesses will be forced to pay substantial amounts in additional taxes through tax returns now due on March 15, rather than putting these dollars to work in their struggle to survive and continue to employ the thousands of Massachusetts residents the Payroll Protection Program was designed to protect,” Sens. Bruce Tarr of Gloucester, Ryan Fattman of Sutton, and Patrick O’Connor of Weymouth wrote. “Failure to act in a timely way will cause incalculable hardships for employers and employees in Massachusetts.”
Main street businesses are struggling, but that doesn’t mean your business has to suffer, too. Throughout history, many great business stories have begun in an economic downturn. You’re probably as tired of “the pivot” as we are, but these adjustments can make your business more resilient.
The pandemic has ushered in massive changes and lost revenue for most small businesses in our community. However, within the disruptions and changing market lies opportunities that can help you stay afloat. It takes comprehensive analysis and review of the business to identify and explore viable opportunities, which exist in all industries.
Digital sales soared as governments advised people to stay home to prevent new infections. However, a significant percentage of the sales were discretionary and non-essential items. As time went by, people became comfortable with ordering groceries and other day-to-day supplies online. If you were yet to explore the online market, there couldn’t be a better time to evaluate your opportunities.
For instance, if your business only served walk-in customers, migrating part or all of your operations to the online delivery model can help you maintain sales and customer engagement. Whitespaces are bound to emerge in any business model, although not all are worth exploring. We recommend a comprehensive evaluation of your business to identify the best opportunities arising out of the economic chaos.
Many businesses, such as restaurants and retail stores, that depended on walk-in customers for their revenue were dealt big blows following social distancing restrictions. A significant number closed their doors after losing more than 60% of their income. However, some took the chance to diversify the business and explore other sources of revenue.
For instance, restaurants and hotels rely on guests coming to the facility and while some still cater to their walk-in guests, the turnover has dropped significantly. Some restaurant owners have expanded their model to accommodate ghost kitchens, online dishes and food trucks to compensate for the revenue loss.
Hybrid business models can work in any industry but require drastic changes and investment. You will need various third-party software applications, security solutions, service delivery frameworks and shipping. Nonetheless, with digital sales soaring, you can expect to recover your investment sooner. The business will also serve its primary customers while garnering new ones that are looking for safer shopping experiences.
The effects of the pandemic will remain for several months, so it is vital to think long-term. Consumer behavior has changed drastically, but there are many positives to take from the new opportunities and experiences. Businesses should develop strategies and roadmaps that extend beyond six months to guarantee smooth transition and continuity.
It is a new world for entrepreneurs who now must rely heavily on digital engagements to spark sales. In the past, finding the perfect physical location was essential to success. However, with less traffic in the streets, businesses are shifting focus to develop a strong online presence. This might imply redirecting funds meant for facility expansion to digital platform optimization. Ultimately, the goal is to understand what changes will last and how you can adapt to guarantee business continuity.
Thinking long-term is vital even in the absence of a pandemic. Although things will eventually return to normal, many of the changes are poised to stick around. The new normal is something all entrepreneurs must adapt to if they are to stay in business. Fortunately, there are many tools companies can use to predict the future and implement long-term plans that will outlast the pandemic.
Ethos Cannabis opened its Fitchburg location on Halloween day in 2020 and is already looking to expand.
The location is ideal, business is strong and the overall cannabis market is growing, said Alex Hardy, president of the Ethos Massachusetts market.
“Sales are building every day,’’ he said. “Word is getting out. Our reputation as a quality cultivator and knowledgeable staff is getting out there.’’
Ethos Cannabis has locations in Massachusetts, Maryland and Pennsylvania.
The Fitchburg site, located on Route 31 just off Route 2, is an adult-use dispensary, meaning it is open to anyone 21 and older. It’s also a cultivation, processing and cultivation site. Hardy said they are looking to add a medical license to Fitchburg location as well.
Ethos currently sells products from a number of different cultivators throughout Massachusetts and its own product line. Its own product line – flower strains and pre-rolls, is only available at the Ethos locations.
Hardy said business is booming as the stigma of cannabis is going away, particularly in Massachusetts.
“Massachusetts has been one of the leading markets and most progressive markets on the East Coast,’’ Hardy said. “Massachusetts in a lot of ways has led the way.’’
In Massachusetts, medical purchase was approved in 2012 and adult-use in 2016.
“Things are really changing very rapidly,’’ he said. “The stigma that used to surround cannabis as a product is really disappearing so fast. People of all ages use cannabis for a variety of reasons.’’
Ethos also carries concentrates, edible, vaporizers, tinctures and topicals.
“There is a wide variety of products that can be made using cannabis. People still prefer smoke-able flower above anything else,’’ he said. “And that’s where the quality of our strains shine through.’’
Because cannabis is a federally-illegal substance, every product sold in Massachusetts is produced in Massachusetts. After it’s produced, it goes out for testing by an independent lab. The products are tested for contaminants, bacteria, potency, chemical compounds and terpenes.
“There is also a series of terpenes produced and they affect the flavor, aroma and smoking experience,’’ Hardy said. “It does a lot to dictate flavor profile. It’s really a critical factor that helps consumers as they become more sophisticated.’’
So who are their customers?
“There are certainly plenty who use it recreationally for fun,’’ Hardy said. “It’s a great experience but even an adult use location such as ours, a relatively large portion of our customer base uses it for medical purposes – anxiety, stress, pain. We’re happy to talk them through what products are good for them depending on what they’re looking for and why they are doing it.’’
The Fitchburg location has 40 employees and they are still hiring. A property expansion is also being planned.
Hardy said next year, they are looking to add capacity and product lines to start making edibles and concentrates of their own products.
Ethos is located at 20 Authority Drive in Fitchburg. It can be reached at 978-614-0070 or by visiting https://ethoscannabis.com/dispensary-locations/ma/fitchburg/.

“We are pleased to welcome Sarah to our medical team,” said Korry Dow, president of Nashoba Valley Medical Center. “Her addition to the medical staff expands our audiology services and continues to meet the growing needs of our community.”
Prior to joining Nashoba Valley Medical Center, Linskey worked at Arrigg Eye and Ear Associates in Lawrence, Massachusetts. She earned a Bachelor of Science degree in communications disorders from the University of Massachusetts, Amherst, and a Doctor of Audiology degree from Northeastern University in Boston. Linskey is a member of the American Speech Language and Hearing Association and American Academy of Audiology.
About Nashoba Valley Medical Center
Nashoba Valley Medical Center (NVMC) offers community-based primary care and specialty
services. NVMC was awarded its fourth consecutive A, the highest grade possible, in hospital safety by The Leapfrog Group for the Spring 2018 assessment period. The hospital was a recipient of the Joint Commission Gold Seal of Approval and was named to Leapfrog’s annual list of Top Hospitals in 2014. Areas of clinical strength include emergency medicine, diagnostic imaging, geriatric psychiatry, cardiology, gastroenterology, ophthalmology, oncology, orthopedics, physical therapy and general surgery. NVMC also offers a comprehensive Center for Pain Management, Diabetes and Endocrine Center, Travel Clinic and Occupational Health Services. Nashoba Valley Medical Center is part of Steward Health Care, the largest private, tax-
paying physician-led hospital operator in the United States. Additional information is available at www.nashobamed.org.
Free to Attend

Join us for a 4-webinar series (1 hour each) that bullet point out what you need to do. In partnership with Fitchburg State, the Safety Trainers will deliver this information in a manageable and organized system for you to take immediate action on implementing controls, training and updating your policies to protect your business and your employees.
Who should attend? Anyone in your organization who is now part of a team or is responsible for managing health and safety in your workplace. This will help you to get your business and employees back to work making everyone’s safety and health a top priority.
Navigating the alphabet soup of regulations. You will learn all areas of your business where you will need to make changes and considerations for new rules, new equipment, new processes and adapt the factors you consider in decision making.
Who will be your COVID-19 Safety and Health Coordinator? Where should you begin when setting up the COVID-19 Coordinator, Emergency Response Team and/or Safety Committee to Manage COVID-19 Best Practices, Changes in Regulation and Implementation? We will walk you through the areas of consideration and SIGNS, SIGNS, and SIGNS.
New Rules. New Procedures. Which ones should I apply to our business?
Engineering and Administrative Controls to all areas of your operations will be the key to keeping your staff safe and your business open. Learn the Hierarchy of Controls Methodology. In this series, we will give you several options to consider in many areas of your business to include but not limited to:
I Didn’t Know I Needed to Do All of That to Disinfect and Clean Safely?
Using OSHA, CDC, EPA and FDA to make changes to your housekeeping process to include trash, sanitation, laundry and disinfecting, HazCom Policy, Hazardous Chemicals, personal protective equipment use and training. We will answer questions like; Do I need N95 respirators? Will a cloth mask work? Handwashing vs. Antibacterial agents? Do I need a flammable storage cabinet for hand sanitizer and isopropyl alcohol? How do I get an EPA approved disinfectant for COVID-19? Where can I buy PPE?
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA