E-Newsletter

An Electronic Publication of the North Central Massachusetts Chamber of Commerce

Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.

June 2026

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Chamber News

Strategic Progress Report: 2025 Results

At the North Central Massachusetts Chamber of Commerce, we believe in setting ambitious goals and measuring our progress against them. As we prepare to launch our new three-year strategic plan this fall, we’re taking a transparent look back at how we performed against the measurable objectives we established in our 2022-2025 Strategic Plan.

Why We Measure Our Impact
Strategic planning without accountability is just wishful thinking. By tracking specific metrics across our five core goal areas, we ensure that every initiative, program, and partnership we pursue directly contributes to strengthening the regional economy and creating value for our members.

Our Results: The Full Picture
The comprehensive results below show both our significant achievements and the areas where we continue working toward our ambitious targets. We exceeded expectations in several key areas—including helping facilitate $497M in direct visitor spending (far surpassing our $200M goal) and successfully launching transformative initiatives like the Regional Business Investment Fund and North Central Massachusetts Land Bank.

At the same time, we faced challenges in areas like loan generation and job creation, reflecting the complex economic landscape and resource constraints that many regional organizations navigate. These mixed results provide valuable insights that are directly informing our upcoming strategic framework.

Looking Forward
This honest assessment of our progress demonstrates our commitment to continuous improvement and strategic focus—principles that drive our success in delivering measurable impact for North Central Massachusetts. The lessons learned from this three-year period are shaping our next chapter, ensuring we set realistic yet ambitious goals that reflect both our capabilities and our region’s greatest opportunities.

We invite you to review the detailed results here and share your thoughts as we finalize our new strategic direction.

Strategic Progress Report: 2025 Results

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Massachusetts Youth Soccer Association Marks a Half Century of Service and Growth

Founded in 1974, the Massachusetts Youth Soccer Association (commonly known as Mass Youth Soccer or MYS) celebrated its 50th anniversary in 2024—a milestone commemorating five decades of development, inclusion, and community soccer across the Commonwealth. Spokesperson Jaime Balboni reflects: “This anniversary wasn’t just about looking back—it’s an occasion to reaffirm our mission: to serve, educate, and provide safe soccer play for all.”

Uniting Youth Through Soccer

One of the North Central Massachusetts Chamber’s newest members, Mass Youth Soccer functions as the governing body for soccer in Massachusetts., overseeing programming, policies, and support for more than 100,000 young players and over 20,000 adult volunteers. The organization delivers a wide array of player development programs, coach and referee education, risk management initiatives, and organizational support for affiliated clubs and leagues. Their work structures the backbone of youth soccer throughout the state, ensuring quality and consistency across all levels. Their mission, as stated, is “to serve, educate, and provide safe soccer play for all,” underpinned by a vision to “lead, inspire & unite soccer communities,” and rooted in values like fun, growth, inclusion, integrity, respect, compassion, and belonging—all reaffirmed in a March 2023 update to their mission‑vision‑values platform

Programs That Matter

  • Mass Youth Soccer offers numerous programs that touch every corner of youth soccer:
    • TOPSoccer, created for athletes with intellectual, emotional, or physical disabilities, ensures that no player is excluded from the joy of sport.
    • The Olympic Development Program (ODP) aims to identify and nurture elite players, focusing on individual growth and holistic development through rigorous tryouts and seasonal camps
    • The Districts (formerly District Select Program), launched each summer, provides pressure‑free competition across seven districts, leading up to a community event at Progin Park. The 2025 season began July 6, with district games followed by a culminating event in early August
    • The Town Select League (TSL) works in partnership with town-based soccer organizations to give players a higher level of development and select-level competition. TSL practices weekly and plays Sunday matches, offering structured development with minimized travel and cost
    • Futsal programming through affiliated leagues such as the Coastal Youth Futsal League provides year-round, small-sided indoor soccer opportunities
    • Resources such as session planning guides for volunteer coaches—covering U6 to U12 levels—and user-friendly educational tools like Play‑Practice‑Play methodology support effective grassroots coaching across the state
    • Empowering Coaches, Referees & Organizations
    •  Mass Youth Soccer emphasizes education and certification:
    • Coach education includes workshops, certification courses, survival guides, and technical resources that equip volunteers to be effective mentors.
    • Referee development and risk management are central, especially with the enforcement of U.S. Soccer’s Policy 531‑9 (misconduct toward officials) beginning March 1, 2025, which governs all Mass Youth Soccer‑sanctioned play . All adult volunteers must complete SafeSport, concussion awareness training, and pass CORI and national background checks
    • They provide a Member Toolkit—a comprehensive administration guide for club officers, helping organizations comply with governance best practices, waivers, financial guidelines, and safe operations
    • Governance is provided by a volunteer Board of Directors, elected at the Annual General Meeting, which helps steer strategy, policy, and organizational direction

Culture & Organizational Values

“Our workplace culture is collaborative, mission‑driven, and grounded in values of fun, growth, inclusion, and integrity,” says Balboni. The team is committed to creating a supportive environment where staff feel valued, respected, and empowered—a reflection of the culture Mass Youth Soccer encourages across its broader community. In hiring, Mass Youth Soccer seeks individuals who are passionate about youth development, collaborative in spirit, committed to diversity, and aligned with their core organizational values.

Community Impact & Influence

Mass Youth Soccer’s impact is felt statewide. Through TOPSoccer, thousands of youth with disabilities gain structured and supportive play opportunities. Their partnerships with local clubs, leagues, and partner organizations help deliver programming in both urban and underserved communities. The organization’s influence is rooted in the hundreds of volunteers, coaches, and referees—the backbone of local soccer—who bring passion and commitment every day. National and international soccer organizations shape the association’s standards in safety, inclusion, and player development. Most importantly, the families and communities who participate continually influence how programs evolve to remain relevant and accessible.

Looking Ahead: A Vision for the Future

“Our future is bright,” Balboni affirms. Mass Youth Soccer is focused on:

  • Enhancing player development structuring across programs like Districts, TSL, ODP, and TOPSoccer.
  • Advancing coach and referee education, leveraging technology and streamlined access to certification courses.
  • Expanding access to the game—particularly in underserved and urban areas—via outreach efforts and inclusive programs.
  • Strengthening community partnerships, enhancing collaboration with clubs, leagues, schools, and local organizations that share the mission.
  • Their goal is to grow the game in a manner that stays true to their core values: fun, growth, inclusion, and integrity.

Why It Matters

In an age where youth involvement in sports is often challenged by cost, safety concerns, and access barriers, Mass Youth Soccer stands out as a state-level organization purpose-built to tackle these issues head-on. They provide programming that is affordable, inclusive, and grounded in player-centered development. By supporting coaches and referees, educating volunteers, ensuring compliance and safety, and championing inclusive initiatives like TOPSoccer, Mass Youth Soccer plays a critical leadership role in making soccer a positive, community-building experience across Massachusetts. As Balboni summed it, “Our 50-year milestone is not the end of our journey—it’s a launching pad. We remain committed to shaping soccer environments where every youth can play, grow, and belong.” This forward-looking perspective, rooted in a legacy of service since 1974, positions Mass Youth Soccer to continue strengthening communities, empowering volunteers, and connecting children with the joy and lifelong benefits of the beautiful game.

For more information
Contact: Jaime Balboni, Mass Youth Soccer Association, Lancaster, MA
Website: www.mayouthsoccer.org

Phone: (978) 466‑8812


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North Central Massachusetts Chamber of Commerce and Leadership Dynamics, Inc. Announce Exclusive Professional Development Partnership

Partnership to provide Chamber members with exclusive training discounts and professional development

 The North Central Massachusetts Chamber of Commerce and Leadership Dynamics, Inc. today announced they have partnered to develop an Affinity Program for Chamber members designed to enhance professional leadership development and training opportunities. Additionally, participants may qualify for reimbursement through the existing Massachusetts Workforce Training Fund.

“This partnership addresses an important business need to develop strong leadership capabilities and improve workforce productivity for our region’s employers,” said Roy M. Nascimento, president and CEO, North Central Massachusetts Chamber of Commerce. “In addition to offering substantial discounts, the program will empower members with the leadership tools and training they need to thrive in today’s competitive marketplace while also building stronger internal teams.”

Key features of the affinity program include:

  • 20% exclusive discount on all Leadership Dynamics training programs
  • Access to live, interactive virtual-based training utilizing cutting-edge educational platforms
  • Potential tuition reimbursement through the Massachusetts Workforce Training Fund (up to $3,000 per person, $15,000 annual company cap)
  • A variety of public, exclusive company or chamber-exclusive cohorts
  • Programs designed for companies seeking to grow sales, expand operations, navigate change, or enhance team performance

With more than 30 years of experience, Leadership Dynamics specializes in helping companies develop leadership teams, improve employee productivity, and increase profitability. The company offers two flagship programs: Workplace Productivity (foundational training covering goal setting, time management, communication, and delegation) and Workplace Leadership and Coaching (advanced program focusing on developing coaching skills and talent retention strategies).

Paul Brown, president, Leadership Dynamics, said of the partnership, “We are thrilled to partner with the North Central Massachusetts Chamber of Commerce to bring our comprehensive leadership development programs to the local business community. Having worked with hundreds of companies from startups to Fortune 500 organizations, we understand the critical role that effective leadership plays in business success. This partnership allows us to extend our expertise to support the economic vitality of North Central Massachusetts.”

All programs are offered in a virtual setting and delivered live with instructor feedback and mentorship coaching throughout the program duration. The training is especially valuable for companies that want to grow sales or productivity, are hiring or expanding, face management challenges, are navigating growth or reorganization, or have previously invested in training and development.

Chamber members can access these exclusive benefits by completing the registration process. Leadership Dynamics will then work directly with the Chamber to verify membership and apply the appropriate discounts. Members are encouraged to explore grant funding opportunities through the Massachusetts Workforce Training Fund.

For more information about the program and benefits, Chamber members can visit leadershipdynamicsinc.com or northcentralmass.com/affinity-programs.


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Upcoming Events

Member News

Care Central VNA & Hospice to Support Transition of Patients and Staff from Overlook VNA & Hospice.

Care Central VNA & Hospice, a leading provider of community-based home health, hospice, private duty, and adult day care in Central Massachusetts, will be accepting the transfer of care of patients and will be welcoming staff for employment, following the upcoming transition from Overlook VNA & Hospice.

Overlook VNA & Hospice recently announced its decision to transfer operations effective August 28, 2025. In collaboration with Overlook leadership, Care Central is coordinating a compassionate, well-structured transition of care for patients who choose to seamlessly continue with their home health & hospice services. 

“Our foremost priority throughout this transition is to ensure patients and families continue to receive uninterrupted, high-quality care,” said Holly Chaffee, President and CEO of Care Central VNA & Hospice. “We are also proud to welcome members of the Overlook team who share our commitment to compassionate, community-focused care.”

Care Central has initiated onboarding efforts for Overlook clinicians and support staff, many of whom will continue serving the same patients and service areas to preserve continuity and trust. Patients and families will be personally contacted to ease the transition and provide updated information about their new Care Central care team.

“As a proud, free-standing nonprofit organization serving Central Massachusetts, we are thrilled to share a milestone moment in our history—we are doubling in size,” said Holly Chaffee, President & CEO of Care Central VNA & Hospice. “With this expansion, our service territory will reach 128 towns, welcoming 30 new communities into our care. This tremendous growth allows us to touch the lives of even more patients and families with the compassionate, high-quality care they deserve. Equally important, we are honored to welcome talented members of the Overlook team whose dedication to our mission will further strengthen our presence and amplify our impact across the nonprofit community.”

“This transition guarantees that those we have been honored to serve will continue receiving the same high-quality, compassionate care through a trusted organization that shares our values and unwavering commitment to residents and the community. By choosing Care Central VNA & Hospice, patients will not only experience continuity of care but will also be comforted by the familiar faces of staff they already know and trust,” said Tameryn Campbell of Overlook VNA & Hospice.

For more information about Care Central VNA & Hospice or to inquire about services or employment opportunities, please visit www.carecentralvna.org or call 978-632-1230.

A Toast to Hope

Excitement is in the air! Get ready to be part of something extraordinary at Habitat for Humanity North Central Massachusetts’s fundraising event. Enjoy food and drinks from local vendors as well as networking, a silent auction and wine pull. Your admission fee will allow you to taste all of the samplings and help build homes and complete critical home repair projects in our local communities

Event Details:

Tickets are LIVE for A Toast to Hope!

Date: Thursday, October 16

Time: 7–9 PM

Location: Devens Common Center

John F. Kirby at O’Callahan Society Speaker Series, Holy Cross

John-F.-Kirby-at-O'Callahan-Society-Speaker-Series,-Holy-Cross

Time & Location
Oct 04, 2025, 5:30 PM – 6:30 PM
College of the Holy Cross, 1 College St, Worcester, MA 01610

About The Event
In today’s fast-paced media environment, dominated by social media, how you communicate about a crisis is one of the most important aspects of leading through it. Effective crisis communication begins in the calm before the storm, in developing healthy relationships with reporters, organizing your team to prepare and to act as one, and in putting communication at the very front of your leadership efforts. Admiral John Kirby became the face — and the voice — of numerous high-profile crises, from the Navy Yard shooting of 2013 to the wars in Ukraine and Gaza and dozens more. Learn from Admiral Kirby how to prepare for crises and lead — both in action and communication — when they arise.

Register here to attend Admiral Kirby’s keynote speech at Holy Cross (One College Street, Worcester) on Saturday, October 4th at 5:30pm.

This event is hosted by the O’Callahan Society and Holy Cross’ Office of Alumni Relations. Questions may be directed to

Register Now

Member Spotlight

Custom Cleaning Service of Peabody

When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”

Inside North Central Massachusetts Podcast

Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.

Out & About

From Chamber events and ribbon cuttings to community celebrations and regional highlights, stay connected with what’s happening across North Central Massachusetts. Follow us on social media for the latest photos, updates, and stories.

Discover Your Leadership Potential with CLI

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Cinco de Mayo Business After Hours Recap

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Job Board Postings

Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.

Got a job you want featured? Click here to submit a job posting to our job board or email . This is a member benefit. Post jobs at no extra cost. No algorithms or budgets to manage!

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