E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
The North Central Massachusetts Development Corporation (NCMDC), the economic development arm of the North Central Massachusetts Chamber of Commerce, recently approved a $35,000 loan to Alicia Favreau, owner of Empowered Boutique + Spa, to support the launch of her new wellness venture at 67 North Main Street in Leominster. Business planning was provided by NewVue Communities.
With over 15 years of experience in the therapeutic and wellness industries, Alicia’s career has included owning and managing local spas to providing corporate chair massage services through Boston Chair Massage.
With this financing from NCMDC, Alicia is launching Empowered Boutique, a welcoming and flexible shared space designed for independent service providers, including massage therapists, aestheticians, hairstylists, and other wellness professionals, to rent fully equipped treatment rooms on an hourly, daily, or monthly basis. The business also offers retail space with products related to the services provided. This innovative model helps small business owners expand or start their practices without the financial burden of a traditional long-term lease. In addition to managing Empowered Boutique, Alicia will continue to operate her own brand, Powerful Crystals, offering therapeutic facials and massages for women.
“This support allows me to take the next step in my business journey and create a space where others can thrive,” said Favreau. “Empower Boutique + Spa will make it easier for independent professionals to serve their clients and grow their businesses without taking on large overhead costs.”
For information on hours, services, and a list of events, visit Empower Boutique + Spa on Facebook, Instagram @empowerpopups, or call 781.663.8280.
As a microloan lender, NCMDC can provide loans to small businesses up to $250,000 for working capital, real estate, equipment, inventory, expansion and working with our banking partners to provide gap financing for the final piece of a project.
For more information about the NCMDC loan programs, please call 978.353.7607 or visit NorthCentralMass.com or ChooseNorthCentral.com.
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In recognition of National Manufacturing Month, the North Central Massachusetts Chamber of Commerce and its economic development arm, the North Central Massachusetts Development Corporation, recently partnered with regional organizations to host a unique manufacturing bus tour. The tour showcased the manufacturing industry, advocated for stronger career pathways in schools, and addressed workforce and talent challenges facing the sector.

The tour, which was held on Tuesday, October 7, provided education leaders, legislators, civic and community leaders, and economic development officials with an opportunity to learn more about – and the importance of – manufacturing in the region to promote careers in the industry. The MassHire North Central Workforce Board and Mount Wachusett Community College co-sponsored the bus tour.
Manufacturing is one of the largest employers in the region and a critical industry for our economy. Companies range from the world-class plastics industry cluster of more than 140 companies to pharmaceuticals, photonics, paper, and biomedical devices.
Participants visited four manufacturing companies where they obtained an insider’s look at how select manufacturers operate and learned about the growing job opportunities in manufacturing and the necessary skill sets for employment.

This year, the annual manufacturing bus tour included stops at Solvus Global in Leominster, a company focused on innovating, incubating, and scaling enterprise solutions for materials and manufacturing challenges; YMC America in Devens, a global leader in liquid chromatography columns, resins, and preparative systems serving the pharmaceutical and biopharmaceutical industries; Veranova in Devens, a global leader in process development and manufacturing of APIs with a focus on specialty and complex products including antibody-drug conjugates and high potent compounds; and Micron Solutions in Fitchburg, a contract manufacturing organization specializing in thermoplastic injection molding, precision machining and finishing, and silver-plated medical sensors for disposable electrodes.

The bus tour concluded with a tour of the new Montachusett Vocational Partnership (MVP) Academy in Fitchburg, followed by a networking lunch where participants connected with area manufacturers and community leaders to discuss industry pathways and workforce development opportunities.
“Manufacturing is vital to our regional economy, and these tours showcase the incredible opportunities this industry offers,” said Roy Nascimento, president and CEO, North Central Massachusetts Chamber of Commerce. “Today’s manufacturing careers combine advanced technology, competitive salaries, and real growth potential. By bringing educators, legislators, and community leaders directly into local manufacturing facilities, we’re bridging the gap between industry and education to build the talent pipeline our region needs. This is about opening doors to rewarding careers for our young people while securing the future of manufacturing in North Central Massachusetts.”

“Manufacturing continues to be a priority industry in North Central Massachusetts, and partnering with the Chamber on events like this demonstrates the power of collaboration,” said Kelley French, deputy director, MassHire North Central Workforce Board. “When workforce development organizations, educational institutions, the Chamber, and employers work together, we create stronger pathways to careers that drive our regional economy.”
“The Chamber’s commitment to advancing manufacturing through events like this tour exemplifies the critical partnerships between industry, education, and workforce development that are essential for our region’s future,” said James L. Vander Hooven, Ed.D., president, Mount Wachusett Community College. “Mount Wachusett Community College remains dedicated to working alongside the Chamber and our manufacturing partners to provide the training and educational opportunities that meet the evolving needs of this vital industry.”

The North Central Massachusetts Chamber of Commerce wishes to thank and acknowledge the support and assistance of the following partners who helped make the event possible: MassHire North Central Workforce Board; Solvus Global; YMC America; Veranova; Micron Solutions; Montachusett Vocational Partnership (MVP) Academy; and Mount Wachusett Community College.
For more information on the manufacturing bus tour, please contact the North Central Massachusetts Chamber of Commerce at 978.353.7600.
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At Xochimilco Mexican Cuisine, every guest is welcomed into a dining experience that goes beyond just food. Since opening this year, owner Catalino Mateo has made it his mission to create a space where people can enjoy authentic Mexican flavors in a comfortable and inviting environment. Catalino emphasizes that what sets Xochimilco apart is the combination of excellent food, attentive customer service, and a relaxing atmosphere where customers can fully enjoy their experience.
“Our goal is to provide a space where customers can enjoy authentic Mexican flavors in a comfortable setting,” Catalino says. “It is about creating an experience that feels like home and leaves people looking forward to their next visit.”
The restaurant’s success is fueled by a workplace culture focused on experience, respect, and dedication. Catalino carefully selects team members who embody these qualities, ensuring that each interaction reflects the values of Xochimilco. Guests not only enjoy flavorful meals but also experience a level of hospitality that makes them feel appreciated and welcomed.
Catalino values the strong sense of community found in North Central Massachusetts. He points out that the people in the region are supportive, approachable, and willing to help local businesses succeed. Joining the Chamber of Commerce has been an important step for Xochimilco in building connections and becoming more involved in community initiatives. Catalino looks forward to collaborating with other members and contributing to events and activities that make the region a vibrant place to live and work.
With a foundation built on passion and dedication, Xochimilco Mexican Cuisine has a bright future. Catalino credits mentors and family members, including Richard, Nancy De La Rosa, and Maribel Cruz, for their guidance and support along the way. Beyond the restaurant, Catalino has also achieved success in other business ventures and real estate, demonstrating a commitment to hard work and determination.
Promotion for the restaurant comes through social media, word of mouth, and engagement with the local community. Catalino’s dedication to quality service, authentic cuisine, and building meaningful connections ensures that Xochimilco Mexican Cuisine is not only a place to enjoy great food but also a valued part of the Fitchburg community.
Follow Xochimilco Mexican Cuisine on Facebook for the latest updates.
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As you are likely aware, SNAP benefits may not be issued in November. 12,773 Fitchburg residents (30% of our residents) rely on this assistance to feed their families. In response to this crisis, the City of Fitchburg is launching a city-wide initiative to collect food donations and distribute the donations to our neighbors in need. Please see additional information below:
We are accepting donations in 3 designated distribution bins throughout the City. Donations will go directly to the City of Fitchburg food distribution. Any donations remaining once SNAP benefits resume will be distributed to the Fitchburg Public Schools. If you’re able, please consider picking up a few extra items on your next grocery trip.
Donations must be non-perishable (foods that do not need to be frozen or refrigerated), unopened, and not expired. Most needed food items include:
The City of Fitchburg will be hosting a food distribution event on Friday, November 7th 2025 from 5:00PM – 7:30PM at the Leglislative Building, 700 Main St., Fitchburg. Distribution will be on a first come, first served basis and will be dependent on donations received. Fitchburg residency and SNAP enrollment required.
Additional food distribution date(s) will be announced at a later date, if SNAP benefits have not resumed.
Learn MoreWe’re excited to announce that Mount Wachusett Community College (MWCC) Corporate Training will be hosting a brand-new interactive Spanish course this January, designed specifically for supervisors and managers.
This hands-on class equips leaders with the tools to communicate effectively with Spanish-speaking employees. Using real workplace examples and targeted vocabulary, participants will gain the confidence to connect, collaborate, and foster a more inclusive work environment.
Companies are encouraged to send one employee or an entire team—this is a great opportunity to strengthen communication and teamwork across your organization.
Funding Opportunity:
This course has been approved through the Workforce Training Fund Express Program, which may cover the cost for eligible companies. If you’re interested in pursuing this option, arrangements for grant funding should begin at least four weeks prior to the class start date.
Registration:
Register today using this link: https://forms.office.com/r/CNPWRphsVr
The City of Gardner has been awarded just under $1.5 million to fund the South Gardner Revitalization Project, a major infrastructure improvement initiative focused on the section of East Broadway from the Standard Chair of Gardner Factory to the Gardner Martial Arts Academy. This project will relocate overhead utility wires underground, install new concrete sidewalks, repave the roadway, and add decorative lighting throughout the corridor—strengthening infrastructure, improving aesthetics, and supporting continued business and housing growth in the South Gardner Center.
“This project is the next step in continuing the progress we’ve made across Gardner,” said Mayor Mike Nicholson. “From the revitalization of our downtown, to the redevelopment of the Timpany Boulevard Corridor, and now up the street into South Gardner Center, we’re seeing years of planning and investment come to fruition. When I announced during my 2023 State of the City Address that we would begin exploring the feasibility of this project, our goal was to strengthen every part of Gardner. Just two years later, we’re ready to make that vision a reality.”
“This investment through this funding represents a major step forward for South Gardner,” said Ward 5 City Councilor Alek Dernalowicz who represents this area of the City. “By moving utilities underground, improving sidewalks, and enhancing the streetscape, we are strengthening the infrastructure that supports both residents and businesses. I look forward to seeing this transformative project completed in the historic center of Ward 5 and applaud the dedicated efforts of our City officials and employees who made it possible.”
By moving the utility wires underground, the City will improve the reliability of essential services during severe weather events while creating new opportunities for development in the area. Once the overhead wires are relocated, the existing wooden utility poles will be replaced with decorative Victorian-style light posts, further enhancing the character and walkability of the neighborhood. The installation of new concrete sidewalks and the repaving of East Broadway along this stretch will complete the transformation, providing a more attractive, accessible, and pedestrian-friendly streetscape for residents, visitors, and businesses alike.
This investment builds on the growing momentum in South Gardner, including the redevelopment of the former Waterford Street School building at 73 East Broadway, which was recently sold and is currently being converted into condominiums.
State Representative Jon Zlotnik, who grew up in South Gardner just down the street from where the work will take place, also celebrated the announcement. “Having grown up in this neighborhood, I know firsthand the potential South Gardner has,” said Rep. Zlotnik. “This project will not only enhance reliability and safety for residents and businesses but will also help attract new investment and development to the area. I’m proud to have played a part in bringing this important project to life.”
Mayor Nicholson concluded, “This project would not have been possible without the strong collaboration between our local and state partners. I want to thank everyone who worked to secure this funding and help move this initiative forward. We’re excited to see work begin during the 2026 construction season and continue building a stronger, more connected Gardner for generations to come.”
Video Announcement Here: https://youtu.be/5eyuXKzK26A
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA