E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Executive Office Suites & Virtual Offices Available
The Dickinson Business Center is proud to offer flexible, professional workspace solutions designed to meet the evolving needs of today’s businesses. Located at 344 Main Street in Fitchburg, within the beautifully restored and historic Dickinson Building, the Center provides both Executive Office Suites and Virtual Offices that combine convenience, functionality, and style. Whether you’re an entrepreneur launching your first venture, a growing company expanding your footprint, or a national firm establishing a regional presence, the Dickinson Business Center offers the ideal setting for your success.
Our Executive Office Suites are available furnished or unfurnished, allowing you to personalize your space to fit your brand and workflow. Each office includes access to shared amenities and professional services that make day-to-day operations seamless. For those who don’t require a physical office but want to maintain a professional image, our Virtual Office options offer a prestigious Main Street business address, mail handling, and on-demand meeting space.

The Dickinson Business Center is strategically positioned just steps from the newly constructed Fitchburg Boston Commuter Rail station, making travel to and from the Boston area convenient for both you and your clients. Tenants also enjoy ample free parking, ensuring easy access for visitors and staff alike. Our all-inclusive rent model covers utilities and high-speed internet, helping you manage costs with confidence and clarity. With no long-term commitments and next-day move-in options, you can scale your workspace as your business evolves—without the stress of lengthy leases or hidden fees.
Since its founding in 2004, the Dickinson Business Center has supported a wide range of professionals and organizations, from small startups to well-established corporations. Over the years, it has earned a strong reputation for its commitment to accessibility, responsiveness, and personalized service. The Center’s staff takes pride in maintaining a welcoming, professional environment that helps businesses thrive.

Beyond offices, the Dickinson Building itself is home to exciting initiatives like “Creative Cities” and “Brazilian Kingdom,” which add to the property’s dynamic atmosphere. Together, these enterprises contribute to a vibrant, collaborative community that encourages creativity, innovation, and local engagement.
As one of the newest members of the North Central Massachusetts Chamber of Commerce, the Dickinson Business Center looks forward to strengthening connections within the region’s business community. Together, we can continue to build a stronger, more vibrant downtown Fitchburg—where businesses grow and ideas flourish.
If you’re looking for the perfect workspace—one that’s inspiring, convenient, and community-oriented—discover what’s waiting for you at the Dickinson Business Center. Schedule a tour and see firsthand how this revitalized Main Street landmark blends historic charm with modern efficiency.
Take a tour today! Call 978-582-1013 to schedule your walkthrough and explore your next great business address at The Dickinson Business Center.
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The North Central Massachusetts Chamber of Commerce is pleased to announce the participants selected for the 2026 Community Leadership Institute (CLI). This prestigious nine-month program equips future leaders with essential skills and deep regional knowledge, focusing on key sectors and topics including media and crisis communications; non-profit governance and volunteerism; healthcare; arts and culture; government and the legislative process; manufacturing; economic development; and the legal system.
Established in 1989, CLI has graduated more than 300 community leaders over its 37-year history, with over 100 alumni in the past five years alone. The program identifies and develops emerging leaders from diverse backgrounds who will shape our region’s future.
The Community Leadership Institute delivers its comprehensive curriculum through monthly sessions from October through June. Each participant, sponsored by their respective business organization, gains extensive exposure to regional challenges and opportunities. The Chamber accepts applications annually during July and August, selecting participants who demonstrate strong leadership potential and commitment to community service.
“CLI continues to be our flagship leadership development program, preparing the next generation of regional leaders,” says Roy Nascimento, President & CEO of the North Central Massachusetts Chamber of Commerce. “This year’s class represents the diverse talent and potential within North Central Massachusetts.”
“The caliber of this year’s class is exceptional,” notes Dr. Michael Greenwood, Chair of the Community Leadership Institute Program. “These emerging leaders bring fresh perspectives and energy that will undoubtedly strengthen our region’s future economic and social fabric.”
CLI Class of 2026 Participants:
Alicia Favreau, Empower Collective
Amanda Salmons, Cleartech Group
Andy Skoog, Fitchburg Housing Authority
Ben Shipp, All One Credit Union
Brittany Zorn, Mount Wachusett Community College
Caitlyn Falzone, Fitchburg Art Museum
Chayanis Hauswirth, Workers Credit Union
David Hinckley, Jr., DMH Electric, Inc.
Eric Chouinard, Edward Jones
Erica Halloran, MassHire North Central Career Center
Joseph Flanagan, Fitchburg State University
Joseph Madden, Bemis Associates
Julie McNamara, Workers Credit Union
Katie Sullivan, Guild of St. Agnes
Laura Pearsall, Rollstone Bank & Trust
Lynsay Radzewicz, Work Opportunities Inc
Magnus Carlberg, Wachusett Business Incubator
Maria Quaglia, Franklin Professional Associates
Michelle Haggstrom, Keller Williams North Central
Stacie Dolan, Work Opportunities, Inc.
Susan Beddes, Fitchburg State University
Teresa Roberts, North Central Massachusetts Chamber of Commerce
Terrance McCormack, IC Credit Union
Towma Rastad, Fidelity Bank
Valerie Bruno, North Central Massachusetts Chamber of Commerce
Zach Rocheleau, Rocheleau Tool and Die Co, Inc.
For more information on the Community Leadership Institute, please visit www.northcentralmass.com/overview/cli or contact Maureen Babcock at or 978.353.7600 ext. 222.
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The North Central Massachusetts Development Corporation (NCMDC), the economic development arm of the North Central Massachusetts Chamber of Commerce, recently approved financing of $30,000 to The Vice, a startup business located in Westminster. Business planning was provided by NewVue Communities in Fitchburg.
The Vice, a new café located at 134 Main Street in Westminster, has officially opened its doors. Owned and operated by Amanda Davidson, The Vice brings a fresh new spot for locals to enjoy pastries, ice cream, freshly prepared deli sandwiches, charcuterie boards, craft coffee, espresso, and dirty sodas!
To help with start-up costs, Davidson received a $30,000 loan from NCMDC. The financing supported the purchase of deli and kitchen equipment, inventory, and supplies needed to launch the café.
Located next to Westminster Pharmacy, The Vice offers both indoor seating and seasonal outdoor seating. The café is designed to be a welcoming gathering place for residents, workers, and visitors in Westminster Center.
“I wanted to create a space where people can enjoy great food, coffee, and community,” said Davidson. “I’m grateful for the support from NCMDC and NewVue Communities, which made it possible to bring this dream to life.”
For more information, visit https://www.thevice.biz or 978.668.5045
As a microloan lender, NCMDC can provide loans to small businesses up to $250,000 for working capital, real estate, equipment, inventory, expansion, and, working with our banking partners, to provide gap financing for the final piece of a project.
For more information about the NCMDC loan programs, please call 978.353.7607 or visit NorthCentralMass.com or ChooseNorthCentral.com
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The City of Gardner has been awarded $365,000 through the Federal Assistance to Firefighters Grant (AFG) Program to purchasenew fire-rated radio systems for all 42 members of the Gardner Fire Department. The grant will replace the Department’s 15-year-old portable radios, which are beyond their life expectancy and no longer supported by the manufacturer. Parts for the current models are often unavailable, and the units do not meet modern fire service standards for heat and water resistance.
Mayor Michael J. Nicholson expressed his gratitude for the support of federal partners and the continued investment in Gardner’s public safety infrastructure.
“This grant is another great example of how federal, state, and local partnerships work together to strengthen our communities,” said Mayor Mike Nicholson. “By investing in the safety of our first responders, we’re also investing in the safety of our residents. These new radios will ensure that our firefighters can communicate clearly and effectively during emergencies, helping them protect the people of Gardner while also keeping each other safe.”
Portable radios are among the most critical pieces of safety equipment for firefighters. They provide a vital communication link during emergencies—especially when operating in immediately dangerous to life or health (IDLH) environments—ensuring that firefighters can stay connected toeach other and to command staff while working to protect residents.
“Gardner’s firefighters represent the best of what it means to serve: courage, commitment, and an unwavering dedication to protecting others,” said Congresswoman Lori Trahan. “Securing this federal investment through the Assistance to Firefighters Grant program is exactly why I fight to strengthen and expand these initiatives in Congress, because they deliver real results for communities like Gardner. These new, state-of-the-art radios will enhance communication, improve safety, and ensure that our firefighters have the reliable tools they need to do their jobs effectively and return home safely after every call.”
“This investment in the Gardner Fire Department is an investment in its firefighters and the whole community,” said US Senator Edward J. Markey. “Communication is key when responding to emergencies, and I was proud to fight for this funding alongside Mayor Nicholson, Chief Lagoy, and our partners at the federal, state, and local level. I will continue toadvocate with Senator Warren and Representative Trahan to expand funding for FEMA’s AFG program and other firefighting grant programs so that every department gets the federal support they need.”
“It’s about time we upgrade our firefighters’ 15-year-old communication systems,” said US Senator Elizabeth Warren. “Modern equipment is an investment in Gardner families’ safety, so I’m going to keep fighting hard toprotect the Assistance to Firefighters Grants and Staffing For Adequate Fire and Emergency Response programs.”
Gardner Fire Chief Greg Lagoy emphasized how essential clear communication is in emergency situations.
“The Gardner Fire Department currently uses portable radios that are over 15 years old –well beyond their estimated service life, and do not meet current standards,” said Chief Greg Lagoy. “This much-needed funding from the FEMA Assistance to Firefighters Grant program will be used topurchase new P-25 compliant, fire service-rated portable radios. These new radios are designed to perform under the harsh conditions in burning buildings, including extreme high temperatures and large volumes of water. Firefighters regularly operate in hazardous atmospheres, and having reliable portable radios are a mission-critical lifeline to ensure their safety. The benefits of this grant funding align with FEMA’s goals of improving firefighter and public safety, enhancing the Gardner Fire Department’s daily operations, and addressing equipment failures and service issues. The project addresses a critical gap in communication equipment, replacing outdated and unreliable technology to meet current safety standards, such as those set by the National Fire Protection Association. Without this award, the GFD would face continued challenges, including potential safety risks from communication failures and escalating maintenance costs for obsolete equipment. This also meaningfully helps to alleviate a significant financial burden on the City.”
City Councilor Craig Cormier, who chairs the City Council’s Public Safety Committee also expressed their appreciation for the continued investments in public safety.
“The Assistance To Firefighters Grant will significantly enhance the safety and efficacy of the Gardner Fire Department,” said Councilor Craig Cormier. “The department has encountered challenges with its end-of-life model radios, resulting in a growing number of breakdowns. We are pleased to learn that the grant will enable the department to maintain uninterrupted communication, ensuring the safety of both the firefighters and the individuals they serve.”
State Representative Jon Zlotnik praised the City’s ongoing efforts tomodernize its public safety infrastructure and support its first responders.
“The Gardner Fire Department has consistently demonstrated its commitment to professionalism, preparedness, and public service,” said State Representative Jon Zlotnik. “This grant builds on the City’s ongoing efforts to ensure that our first responders have the modern tools and equipment they need to do their jobs safely and effectively. I’m proud tosee continued investment in the safety of both our firefighters and the residents they protect every day.”
Over the last five years, the City of Gardner has made significant investments in the Fire Department, including the purchase of new self-contained breathing apparatus (SCBA) units for all firefighters, two newengine trucks, a new heavy rescue vehicle, a new ambulance, and the necessary equipment to outfit each of these vehicles. Additionally, the City purchased new EMS protective jackets for all firefighters responding to ambulance calls and provided each firefighter with a second set of turnout gear to ensure readiness and safety during back-to-back responses. The City has also recently ordered a new ladder truck set tobegin construction in 2027 and a new backup ambulance expected toarrive in early 2026.
These collective efforts continue to strengthen the Gardner Fire Department’s ability to protect the community with the highest level of service, safety, and professionalism.
“By replacing outdated technology with modern, fire-rated radios that meet today’s safety standards, Gardner is continuing its commitment toinvesting in the safety of both its residents and first responders,” added Mayor Nicholson. “Reliable communication is essential in every emergency, and this investment ensures that the City’s firefighters have the tools they need to serve the community safely and effectively.”
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Fidelity Bank announced it has granted $15,000 to three local non-profits focused on food insecurity, personal hygiene and veterans outreach programs and services. The grants stem from an annual opportunity through the endowment fund for Fidelity Bank colleagues to nominate and vote for local nonprofits that are making a difference in the regions the Bank serves.
The donations were awarded to the following organizations:
Hope and Comfort (Needham) received a $5,000 donation to support the organization’s Hygiene Hub, the largest known hygiene bank in the country. The hub provides sustained access to hygiene essentials such as soap, toothpaste, deodorant, and menstrual products.
“Hygiene insecurity is tied to economic hardship, and individuals and families often prioritize other necessities like food and shelter over hygiene products,” said Kerry Carter, CEO, Hope and Comfort. “Through the generosity of Fidelity Bank, we will be able to purchase thousands of products which will provide people across Massachusetts, New Hampshire and Connecticut with improved health, self-esteem, dignity and confidence.”
7th Annual PFC Keely Walsh Ride for Veterans (Clinton) received a $5,000 donation to support the memorial motorcycle ride with proceeds benefiting Clear Path for Veterans. The organization is a wellness-based Veteran’s Community Center to reconnect veterans to their communities upon their return home from deployment.
“Every year, the PFC Keely Walsh Ride for Veterans selects a local organization assisting veterans with wellness services, housing, food and other needs,” said Wanda Walsh, Keely’s mother. “This memorial ride honors all veterans, including my daughter, Keely. A member of the Army National Guard, she was killed in a single vehicle accident on her way to National Guard Drill in Belchertown on December 14, 2014. Through the generosity of Fidelity Bank, we are able to ensure all our veterans have access to the services they need and deserve now and in the future.”
Spanish American Center (Leominster) received a $5,000 donation to support the Center’s programs and services, such as afterschool activities, English as a Second Language (ESL) classes, domestic violence support and counseling, legal advocacy clinics, online voter registration, elder referrals and advocacy, and a food pantry.
“We are in a crisis right now with our funding, especially in our food pantry,” said Neddy Latimer, executive director, Spanish American Center. “As our overall funding has decreased due to budget cuts across the country, this donation comes at such an important time and will allow us to continue offering meals and food to our clients. We are grateful to Fidelity Bank and their employees for selecting our organization with this generous donation as it will go a long way toward helping those who need it most.”
“As part of our LifeDesign brand promise, it’s our mission to provide care for our communities, and through our new Charitable Endowment Fund we can live our values and make a meaningful difference in the communities we serve,” said Towma Rastad, community engagement manager, Fidelity Bank. “The Spanish American Center, Hope for Comfort and PFC Keely Walsh Ride for Veterans are all pivotal to our community. We hope these donations will help them respond to the social, health, housing, and hunger needs of the communities we serve.”
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA