Domination Plumbing & Heating Has a Passion for Serving the Community

Domination Plumbing and Heating of Leominster started in business just 5 years ago servicing resident and commercial customers. They now service much of Central Massachusetts and even stretch into Boston. They have grown their business specializing in both service work for home and business owners, as well as new construction and remodels for residential homes and commercial buildings, according to owner Dominic Arsenault.

As a testimony to Domination’s achievements, Dominic notes “This company, from where we started of just myself as an employee to now over 15 employees, is my biggest professional achievement. Growing up I struggled with school and having my own company was really never in the vision. After working for multiple plumbing companies out of school and gaining meaningful experience, it gave me the passion to want to have my own business. It was not easy to get to where we are today but to see the growth over the years makes it all worth it. And knowing we have so much more growth left in this continuously evolving trade gives us something to always work towards.

In describing Domination’s work environment, Dominic says “I would describe our company’s culture as youthful and driven. We are a group of younger people that have the passion to serve our customers till they are completely satisfied.”

Supporting the local community is very important to the company, noted Arsenault. “We have increased our involvement in the local communities a lot over these past few years,” he added. “Last year we were excited to be part of the Johnny Appleseed Fest and will continue to have a booth there again this coming year. We joined the North Central Chamber to help assist us in being more involved during 2024 and the years to come. We are excited for all the new faces, business, and ventures that the Chamber will bring us.” He also noted that supporting the community was instilled on him at an early age. “Our mother was a Chamber member years ago when she was an independent sales director for Thirty One Gifts,” he added. “We would watch her to go all these events and form so many meaningful relationships, that we knew we needed to join as well to meet so many local people and businesses and start creating our own meaningful relationships.”

When asked who has been your or your company’s strongest influences, Dominic proudly stated “This company was originally influenced by our Dad and Uncle, who we watched growing up working tough blue collar jobs. Our Uncle owns his own HVAC business and seeing how well he supported his employees, himself and family made me realize I wanted to do that for others as well one day.”

When looking toward the future for his business, he feels it is “limitless.” “We are excited to grow our HVAC team over the next year, as well as grow our service area to cover more of Massachusetts,” he said. “Our vision one day is to be a, ‘one stop shop’ company that provides all home services.”

Domination relies on social media as one of its primary ways to promote the business. “We have had much success in promoting our business online through social media,” noted Arsenault. “We love to post funny videos on our Tik-tok and Instagram, as well as information videos to help with common issues on Facebook.”

The company website probably sums up their business style the best, noting “We saw that people were searching for dependable plumbing and heating service that wouldn’t let them down… From day one, our mission has been clear – do the job right the first time. So next time your pipes act up or your heater’s on the fritz, remember – we’ve got your back!” Contact info: ; 978.602.7547

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