E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Grant supports pop-up shop approach for artisans, crafters, entrepreneurs to share their work with the community
The North Central Massachusetts Development Corporation (NCMDC), the economic development arm of the North Central Massachusetts Chamber of Commerce, today announced it provided a grant of $10,000 to the City of Fitchburg for the development of pop-up shops to provide temporary space for local artisans, crafters and entrepreneurs to sell their products to the community.
InTown Fitchburg has been working in collaboration with the City of Fitchburg to identify multiple areas feasible for pop-up businesses, which are planned to begin in December 2022. Identified locations for the pop-up shops include vacant storefronts in the downtown area which have the potential to generate much needed economic activity for the properties and interest in the storefront.
Over the next few months, two pop-up shops will be coming to Fitchburg. InTown Fitchburg is partnering with Bonfire Books to lead a Retail Pop-Up Market from December 1 to December 23, 2022, and a post-holiday week event with additional discounts from January 2 to January 6, 2023. The shop will be located at 37 Boulder Drive in Fitchburg. Bonfire Books will be selling used, new and unusual books as well as hosting vendors who will be featured throughout the pop-up shop schedule. Participating vendors include local paper artists, woolens and winter accessories, custom cards and calendars, stationary and stickers, locally made soaps and candles, and other art, gift and craft items.
“A pop-up shop provides a tremendous benefit to the business owner while also helping to develop vibrant downtown areas,” said Roy M. Nascimento, President and CEO, North Central Massachusetts Chamber of Commerce. “This funding will help support the ongoing revitalization efforts of the downtown Fitchburg area by bringing together local small business owners to share their work with the community.”
In addition to highlighting vendors featured in the pop-ups, placing pop-up shops in an existing business has the potential to attract a new customer base and could lead to future collaborations with featured vendors.
“As we continue our work to revitalize the downtown area, we are excited to open up our vacant storefronts for our local small business owners to share their products with the community through this program,” said Mayor Stephen L. DiNatale, City of Fitchburg. “It’s always wonderful when organizations come together to create unique opportunities for our business owners, and through this collaboration with the city, InTown Fitchburg, the North Central Massachusetts Development Corporation, and the property owners willing to participate in the program, we are able to provide spaces for local artists and entrepreneurs to grow their business while we grow our downtown.”
Additional details, including opening times and updates for these pop-up shops, can be found by visiting www.intownfitchburg.com or following Bonfire Books on social media.
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber of Commerce | North Central Massachusetts Development Corporation (NCMDC) | $10,000 Grant | City of Fitchburg, MA

The shop’s prime location at 6 Main Street boasts floor space for an array of scuba diving merchandise, from face masks to flippers. Even more convenient is the space upstairs that serves as a classroom for the wide range of courses offered at Descent Divers. Some of those courses, like Open Water Diving, cater to beginners. But the DeMars also offer an array of specialized certification courses, from Rescue Diving to Night Diving, for more experienced divers. And for those who want to dive year-round closer to home, the shop’s certification courses in Full Face Mask Diving and Dry Suit Diving are big hits. Since scuba divers equipped with a full-face mask and dry suit leave nothing exposed to the elements, they can continue diving in local lakes or along the South Shore well after the traditional end of diving season in November.
Whichever course customers choose, it’s helpful to know that Descent Divers is affiliated with internationally recognized PADI (Professional Association of Diving Instructors), which issues the scuba diving certifications. “Many of our courses are also ACE (American Council of Education) accredited,” adds Matt about the accreditation, which means that some courses can count as transferable college credits in physical fitness or environmental science.

Matt is a certified scuba diving instructor who volunteered for years with Operation Blue Pride, a nonprofit based in Newton, MA, which offers free scuba training to veterans. So, he knows the ins and outs of diving and offers other essential services at Descent Divers, everything from repairing regulators to producing and selling enriched air nitrox (EANx). The enriched air tanks are essential to deep-water divers who run the risk of getting the bends, a potentially deadly nitrogen saturation in tissue that occurs when divers remain submerged for a long time. EANx increases the amount of oxygen in the tank up to 40% to minimize nitrogen intake. Luckily, the shop’s Main Street location also includes a basement that houses the compressor used to manufacture EANx. And the certification you need to purchase the enriched air? Descent Divers offers that non-dive training course right upstairs.
Seal pups, scallops and lobsters
“It’s amazing what you can see underwater even out here,” says Matt of New England’s waterways, which tend to be murkier than tropical destinations. Seeing seal pups play underwater is one of those amazing sights, while more adventurous souls can scuba dive for lobsters. Although picking up a lobster at your local grocer might be more convenient, Matt insists that “it’s more fun to dive for your own.” Rest assured, the shop offers essential gear for lobster diving, like squeeze-handle claw-proof bags and curved tickle sticks used to coax lobsters out of hiding.

When it came to handling the logistics of opening a scuba diving shop, like booking pool time for underwater training, the couple say being members of the North Central Massachusetts Chamber of Commerce was invaluable. “The Chamber is good about helping businesses network with other businesses and institutions in the area,” explains Pam. “Especially when we needed additional pool times, having those connections was very helpful.”
According to the owners of Descent Divers, their Chamber of Commerce membership is also great for community outreach since it connects them with community organizers, like those who might plan beach cleanups. “People often forget to clean up what’s in the water,” Matt cautions. “We’re eager to participate in those beach cleanups since we can dive underwater and pick up discarded litter that washes into the waterways.”
Whether you’re a seasoned scuba diver or want to get certified, the dive shop owners encourage you to stop by for a chat. “But bring a friend,” warns Matt. “You’ll need a dive buddy.”

Stop by Descent Divers at 6 Main Street in Leominster, MA, or learn more about its extensive course offerings at descentdivers.com.
Email:
Phone: 978-230-7300
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber of Commerce | North Central Massachusetts Development Corporation (NCMDC) | Visit North Central Massachusetts | Descent Divers
Source: State House News Service
Author: Michael P. Norton
High inflation and steady recession talk do not appear to be dampening holiday shopping appetites.
The Retailers Association of Massachusetts on Thursday morning forecast a 10 percent increase in local holiday shopping sales this year. The prediction, based on a survey of association members, contrasts with a forecast calling for a 6 to 8 percent increase in holiday sales nationally.
“We are asking Massachusetts’ holiday shoppers to remember that how they invest their dollars makes a big difference in the local economy,” RAM President Jon Hurst said. “We are asking consumers to commit to investing a good portion of their spending budgets right here in our communities.”
Holiday sales for the 2021 season increased 16 percent in Massachusetts and 14 nationally due to pent-up demand from COVID, the association said.
Numbers released Thursday morning show U.S. inflation was up 7.7 percent over the year in October, down from an 8.2 percent year-over-year increase reported in September, and RAM said retailers are also feeling inflation’s pinch on outlays for inventory, wages, and energy.
“A projected 10 percent sales increase over prior year leaves little margin for error or increased profitability given the 8 percent inflation rate,” Hurst said.
The health of retail is important on main streets across the state where stores offer a base for commerce and community development, but also to the roughly 600,000 people who are employed in the sector, accounting for about 17 percent of all jobs in the state, according to the association, whose 4,000 members include “retailers and restaurants of all types and sizes.”
The association said consumer spending in Massachusetts has “remained relatively strong for the year to date,” with members reporting an average sales increase of 6 percent so far. But retailers are seeing changes in consumer purchasing patterns.
“Consumer savings rates increased during COVID, and debt levels dropped as well,” the association said. “Yet those numbers are now reversing again given the inflation rate, and some sellers report experiences of customers now ‘buying down’ on their purchases, even as the number of transactions continue at positive numbers.”
Hurst reported that 60 percent of the association’s members report selling online, compared to 26 percent during the 2019 holiday season.
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber of Commerce | Community Development | Economic Development | Legislative Issues | Government Affairs | Elected Officials | State House News Service

“We’re pleased to welcome Mr. Plumridge to the Berkshire team as chief internal audit officer. He’s a seasoned executive leader with extensive financial industry and audit experience. His proven track record helping companies navigate complex regulations and uphold the highest ethical standards will serve our shareholders well and help us to continue to advance along our journey toward becoming a high-performing, leading socially responsible community bank,” stated Nitin Mhatre, CEO.
At Berkshire, Mr. Plumridge will be responsible for leading all aspects of Berkshire’s internal audit and Sarbanes-Oxley (SOX) testing programs. He will provide independent and objective assurance to management and the Audit Committee on the adequacy and effectiveness of governance and internal controls that support the achievement of organizational objectives. In addition, he will promote and facilitate the continuous improvement of controls as part of the third line of defense. Mr. Plumridge will report directly to the Audit Committee of the Board of Directors and administratively to CEO Nitin Mhatre.
Mr. Plumridge’s extensive career includes nearly 30 years in auditing and consulting. Most notably he spent eight years with Boston Private Financial Holdings, Inc. serving as senior vice president and general auditor. Prior to joining Boston Private, Mr. Plumridge held senior audit and consulting positions with State Street Corporation and PwC. He holds a M.B.A. with a concentration in accounting and finance from Boston University and an A.B. in Economics from Dartmouth College. Mr. Plumridge is a Certified Public Accountant (CPA) licensed in Massachusetts, serves as treasurer for the Dartmouth Educational Association and is a volunteer with South Shore Habitat for Humanity.

ConvenientMD presents The Boys & Girls Club of Fitchburg & Leominster with sponsorship in the gymnasium of the Leominster Branch of the Boys & Girls Club.
ConvenientMD, New England’s leading urgent care provider, has announced partnerships with several local organizations to promote health and wellness in the community, including Leominster Little League, Leominster Central Massachusetts Basketball, Leominster Youth Soccer, and the Boys & Girls Club of Fitchburg and Leominster. ConvenientMD recently opened its newest urgent care clinic at 20 Commercial Road in Leominster.
“As a healthcare provider, ConvenientMD recognizes the importance of physical activity in maintaining good health. We are thrilled to have the opportunity to support programs that encourage kids to stay active and engaged, while also promoting mentorship and leadership development,” says ConvenientMD Co-Founder, Chairman, and CEO Gareth Dickens. “We are proud to work with these outstanding organizations to help create a healthier, more vibrant community for all.”
ConvenientMD recently presented its sponsorship of The Boys & Girls Club of Fitchburg and Leominster. The club works in youth development with young people ages 8-18, from many economic, social and family circumstances. The Club has over 300 registered members with many more participating in the variety of programs that the club offers.
“The partnership between ConvenientMD and the Boys and Girls Club of Fitchburg, Leominster, and Gardner, exemplifies the collective efforts of both organizations to make a lasting impact on the lives of children and strengthen the fabric of our community,” said David Ginisi, Senior Director of Marketing & Development at the Boys & Girls Club. “By investing in youth development and fostering a passion for sports, ConvenientMD and the Boys and Girls Club are championing the values of resilience, determination, and teamwork, paving the way for a brighter future.”
In addition to the Boys and Girls Club, ConvenientMD is supporting the Leominster Central Mass Youth Basketball, Leominster Little League, and Leominster Youth Soccer, all non-profit organizations focused on establishing safe and fun environments for kids to be active and learn teamwork. Combined, these organizations serve more than 1,500 local children each year.
ConvenientMD Urgent Care clinics treat a broad range of illnesses and injuries – from colds, coughs, and flu, to stitches and broken bones. Additional services include COVID-19 testing, free flu shots, youth sports physicals, IV fluids, EKGs, and employer health services. The modern, comfortable facility also offers on-site labs and X-rays for quick, convenient diagnoses. With the opening of the Leominster clinic, ConvenientMD operates 39 urgent care centers throughout New Hampshire, Maine, and Massachusetts.
More information about ConvenientMD, visit convenientmd.com.
About ConvenientMD
Headquartered in Portsmouth, NH, ConvenientMD is a walk-in and virtual healthcare provider dedicated to delivering the best medical care and experience for patients throughout New England. By offering fast, quality care at an affordable rate, ConvenientMD is raising the bar for urgent care and reshaping the delivery of modern healthcare. Each urgent care center provides an advanced array of services—including X-rays, IVs, labs, and minor surgical procedures—as well as staff committed to following an innovative, full-service approach to satisfying patients’ demands for convenient, compassionate treatment in an urgent care setting.
You will become proactive as you learn the skill of paper organizing and begin to process your paperwork in a timely manner. Grab a box of manilla folders, and gather your unfiled and unprocessed papers scattered throughout the house to join us for some training and some productivity! Once you understand the system, you can maintain the concepts throughout your life.
During this safe and non-judgmental session conducted by a professional organizer you will learn a system to follow and be led through processing as much as a laundry basket full of your paperwork, all while socializing and enjoying some snacks.
Location: Bin There Dump That, 615 South St., Fitchburg, MA 01420
$50 fee includes training, champagne toast, coffee bar, water, and snacks. Price is discounted until 7/15.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA