E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward

It is very fitting we highlight the US Army in this month’s membership spotlight as we honor the men and women serving our country all month long.
We are extremely proud to have the US Army as a part of our chamber and we are very thankful they were honored guests at our Annual Business Meeting with Governor Charlie Baker this past month.
The US Army will also be a part of our upcoming Appleseed Country Fair held Labor Day Weekend this year!
The US Army Recruiting Center of Leominster, MA is available to those individuals ready to make a positive change in their life. They are on hand to answer questions like how to pay for college, how to receive free skill training, what travel opportunities and benefits are available to qualified applicants, and more.
Their goal is to provide the strength to the United States Army, the finest fighting force ever fielded in human history. They seek intelligent young men and women who feel they have what it takes to defend our country, and make our world a better place.
More than anything else, the US Army is here to offer advice and options on the best way to achieve your goals. You can learn more by visiting www.goarmy.com.
The US Army Recruiting Center of Leominster, MA is located at 110 Erdman Way, Leominster, MA 01453.
The North Central Massachusetts Development Corporation (NCMDC) recently granted an Express Loan of $5,000 to Jennifer Morazes of Genesis Coaching and Consulting in Acton, MA. This loan will assist with expenses associated with starting her business.
Jennifer has been coaching students for 20 years in college and high schools. She has recently opened her own coaching and consulting business for those interested in achieving educational, career, and wellness goals with a focus on first generational students. Jennifer was referred to NCMDC by Commerce Bank. For more information on Genesis, visit their website at www.genesistimetobegin.com.

The North Central Massachusetts Chamber is one of only three finalists – along with chambers in Paducah, KY and Kalispell, MT – in its category. It is also the first chamber of commerce from Massachusetts to have ever been selected as a finalist.
Chamber of the Year is the nation’s only award recognizing the leadership role chambers have in their communities. Those honored with the 
Only 104 out of 7,000+ chambers nationally meet qualification standards to enter the Chamber of the Year competition based on membership performance and financial management. The rigorous award application requires written responses addressing all aspects of organizational operation and programmatic work. Applications are then scored by peer chamber executives to determine finalists. Winners are selected from among finalists based on an in-person interview before a panel of experienced chamber professionals. This year’s competition drew numerous entries from chambers throughout the United States and Canada.
“To be named a finalist for this award is an incredible honor for our Chamber. It is a tribute to the innovation and passion of our member companies 
Finalists for the award will be celebrated at a special event Tuesday, July 18 in Nashville, TN. The Chamber’s Annual Meeting held on June 15th also included recognition awards and the commencement for the 2017 class of the Chamber’s Community Leadership Institute.
A website for your legal practice should be the first step in your lead generation strategy. By taking a more strategic approach it will fill up your client pipeline and drive growth. Optimizing your site properly for lead generation requires looking at each component and making sure that it contributes to your ultimate goal of getting more clients. Using these tactics to build an online foundation is one of your most valuable marketing tools.
People with urgent legal problems are going to want to get in touch with you right away, but what about those who are simply researching their options? You want to keep the second group remembering your practice when they do need your services. Lead magnets are one way to nurture these leads and build a relationship before they’re ready to hire you.
A lead magnet is a resource that your website visitors access by providing their email address. This content can take many forms, from an e-book covering your category of legal services to infographics presenting the most common cases you work with.
Once your visitors opt-in to your email list for the lead magnet, you have the opportunity to send occasional messages. The brand awareness and trust you build from consistently emailing your list useful resources and information pay off when the leads or their social circles need recommendations.
Search engines are the primary research tool for many people looking for legal services. Is your website optimized for better search engine rankings, or do you find yourself on page 2 or more on Google?
Search engine optimization is a complex process, as Google uses many factors to determine where it positions the sites in its index. Here are a few ways to address common SEO issues:
Put yourself in the shoes of your typical legal clients. What are they looking for when they load your web page? Are they accessing your site on their smartphone, tablet or PC? Do they have a lot of technical experience, or are they relatively tech-unsavvy?
All of these factors play a role in the user experience of your legal practice’s site. Your navigation needs a logical structure that limits how many clicks it takes to get to important information. Consider the requirements for mobile users and how they’re different from people on their computers. For example, mobile users can use click-to-call features to get in touch with you easily.
Don’t cross your fingers and hope that visitors will turn into leads. Tell them exactly what you want them to do as part of their next steps on your site. For example, at the end of your blog posts, you can tell them to sign up to your newsletter for more information on that topic. On your homepage, make a prominent CTA to encourage people to sign up for a lead magnet or contact you for a consultation.
Experiment with the placement, size, shape, color, and text for your CTAs. Track your lead conversion data, and tweak elements over time to find the right combination that appeals to your target audience.
Potential clients use many sources to research whether you offer the legal services they require. By including testimonials on your site, you give them another data point to work with. Since you’re the one hosting this feedback, many people will consider it with a grain of salt. However, when you have testimonials that get specific with the ways you helped a client and the results you achieved, you can reinforce other research channels.
Your ultimate goal is bringing in more clients and growing your legal practice, but what are the steps you need to take to achieve it? Focus on these areas when you’re optimizing your website. For example, if you want to improve your brand awareness and bring in an increased number of qualified leads, focus on creating valuable content that answers many pre-consultation questions.
Are you trying to reach an audience that’s experiencing a major life difficulty? Offer multiple channels of communication with your calls to action. Go beyond a phone number by providing social media profiles, email addresses, live chat and other communication options.
Your lead generation strategy requires more than a solid marketing and advertising plan. Your website needs to operate like a fine-tuned client-attracting machine so you can scale your legal practice’s success.
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Fitchburg State University is launching a new website that will connect local businesses looking for part-time help with the university’s educated and motivated students.
The service will be free for students as well as businesses, and local employers are invited to submit their open positions by visiting studentjobs.fitchburgstate.edu and creating their free profiles.
University President Richard S. Lapidus said the jobs portal has been in the works for several months.
“Many of our students balance their studies with part-time jobs, and we’ve found that a large number of them go home on the weekends to work,” Lapidus said. “We wanted to create a resource that would let them earn money while still taking part in the fullness of campus life. The portal will also give local businesses the opportunity to benefit from our talented and hard-working students.”
At studentjobs.fitchburgstate.edu, businesses may submit their part-time job openings for review by the university. Once posted, students can search for jobs or upload their own information for businesses to review.
Employers interested in the jobs portal should contact Director of Career & Advising Centers Erin Kelleher at or 978-665-3151.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA