E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Rivera recognized by fellow ambassadors for outstanding service, dedication, and community impact across the North Central region
North Central, Mass. – Rosa Rivera, Licensed Social Worker and community advocate, has been named the 2026 Ambassador of the Year by the North Central Massachusetts Chamber of Commerce. The announcement was made during the Chamber’s 42nd Annual Meeting on June 11, 2026.

Chamber Ambassadors are valued volunteers who serve as the face of the organization in the community. They assist the Chamber with communications to new and existing members, participate in ribbon cuttings, and help connect members at various Chamber events. Rivera was voted Ambassador of the Year by her fellow Chamber Ambassadors at their May meeting.
“Rosa embodies everything we could hope for in a Chamber Ambassador,” said Roy Nascimento, president and CEO, North Central Massachusetts Chamber of Commerce. “Her generosity, authenticity, and deep commitment to the people and businesses of our region have strengthened our organization in ways that go far beyond any title or role. What makes this recognition especially meaningful is that it comes directly from her fellow Ambassadors, the people who work alongside her and know firsthand how much she brings to this organization and our community.”
Rivera’s story is one of remarkable resilience and purpose. After more than 20 years in the banking industry, she made the courageous decision to follow her passion and transition into a career dedicated to helping others, earning her license as a social worker and devoting herself to advocacy, mentorship, and community empowerment. Today, she works as a full-time Permanency Social Worker with The Home for Little Wanderers and a part-time Therapeutic Mentor with The Child and Family Wellness Center. As an 8-year breast cancer survivor, her commitment to giving back is deeply personal, reflected in her passionate involvement with Relay for Life and the American Cancer Society.
Rivera has been a dedicated Chamber Ambassador for many years, remaining committed to the organization through various stages of her career and life. Whether representing the Chamber through her years in the banking industry or volunteering her personal time as she does today, her dedication to the Chamber and the North Central Massachusetts business community has never wavered. Beyond her Ambassador duties, she has helped recruit new Chamber members, and her bilingual skills in English and Spanish have been an invaluable resource, she has generously stepped in to help Chamber staff communicate with Spanish-speaking members and businesses.
Rivera’s contributions extend well beyond her Ambassador role. She serves on the Chamber’s Women’s Leadership Connection Committee and on the Steering Committee of LIDER, the Chamber’s Latino Business Council. She is also a proud graduate of the Chamber’s Community Leadership Institute. Her broader community involvement includes serving on the United Way Day of Caring Steering Committee, the Greater Gardner Relay for Life Event Leadership Team, as Co-Captain of Rosa’s Warriors Relay Team, Latinos of UMass Network Steering Committee and on the Board of Directors of the Spanish American Center.
“Being part of the Chamber’s Ambassador program has given me the opportunity to connect with incredible business leaders and community members across our region,” said Rivera. “I am deeply honored to receive this recognition from my fellow Ambassadors. Serving this community is not just something I do, it is who I am. I look forward to continuing to support the Chamber’s mission and the businesses and people who make North Central Massachusetts such a special place.”
Business leaders interested in learning more about the Chamber’s Ambassador program or becoming involved as volunteers are encouraged to contact the North Central Massachusetts Chamber of Commerce at 978.353.7600 ext. 239. The Ambassador program provides meaningful opportunities to connect with fellow business professionals while supporting the growth and success of the regional business community.
Building Businesses, Building Communities™
The North Central Massachusetts Chamber Foundation set an ambitious goal in its current three-year strategic plan: grow annual scholarship awards to $60,000. In year one, the Foundation did not just meet that goal. It exceeded it.
This spring, the Foundation awarded $64,000 in scholarships to 32 outstanding students, the largest single-year award in the Foundation’s history, reflecting the region’s deep and growing commitment to education.
The achievement was celebrated at the Chamber’s annual Scholar’s Breakfast on May 8th at Great Wolf Lodge, where award-winning speaker Maria Milagros delivered an inspiring keynote to families, educators, and business leaders gathered to honor this year’s recipients.
Among the scholars were 27 college-bound seniors recognized for academic excellence, community involvement, and work ethic, alongside five non-traditional students pursuing continued education and career advancement.
None of this is possible without the generosity of our members. Whether through sponsoring a scholarship, endowing one in a family or company name, or simply making a voluntary contribution with your annual dues, every member who gave made these 32 stories possible. We are grateful for your investment in our region’s future.
Special thanks to our Scholar’s Breakfast sponsors: Rollstone Bank and Trust (premier sponsor), Great Wolf Lodge, Steel-Fab Inc., Fitchburg State University, All One Credit Union, and FATV.
Expansive guide highlights the region’s innovative manufacturing firms and vast industrial space
The North Central Massachusetts Chamber of Commerce and the North Central Massachusetts Development Corporation (NCMDC) today announced the publication of the 2026 Manufacturers Directory and Industrial Parks Guide for North Central Massachusetts.
The publication, which is part of the Chamber’s continuing efforts to promote the region as a growing and sustainable location for manufacturing business in New England, provides a robust list of all local manufacturers, including current operating status and primary product lines. Additionally, a list of suppliers is provided as well as a guide identifying areas where businesses can expand or relocate in the region.
“North Central Massachusetts is known for being the center of traditional, legacy manufacturing,” said Roy Nascimento, president and CEO, North Central Massachusetts Chamber of Commerce and the NCMDC. “As manufacturing is critical to the long-term vitality of the region’s economy, this guide will serve as an informative resource for our current manufacturers while also allowing prospective companies to explore opportunities to grow and expand in the region.”
Chamber members can obtain a complimentary copy of the 2026 Manufacturers Directory and Industrial Parks Guide for North Central Massachusetts while non-Chamber members can purchase a copy for $50. To obtain a copy, call 978.353.7600 ext. 222 or stop by the Chamber office located at 860 South Street, Fitchburg.
Garnett will host clinics, meet-and-greets, and pro play events at The Picklr in Seabrook, New Hampshire, and RT. 12 Pickle in West Boylston, Massachusetts.
West Boylston, MA—July 16, 2026 — DiPietro Pickleball Consulting is excited to announce that Connor Garnett, one of professional pickleball’s premier athletes, will visit New England November 13–15, 2026. Garnett will split his time between The Picklr in Seabrook, New Hampshire, and RT.12 Pickle in West Boylston, Massachusetts, where he will participate in meet-and greet sessions, instructional clinics, and pro play events. Specific dates and schedules for each club will be announced soon.
A Rare Opportunity for New England Players

Garnett’s November visit offers players throughout the region a unique opportunity to learn from one of the sport’s most dynamic and respected professionals. Both The Picklr Seabrook and RT.12 Pickle will release clinic schedules, registration details, and fan event information as soon as dates and times are finalized.
A Top PPA and MLP Athlete
Garnett’s rise in professional pickleball has been nothing short of remarkable. A former Division I tennis standout at Santa Clara University and a former hitting partner for Novak Djokovic, he has become known for his explosive athleticism, lightning-fast hands, and his signature “Twoey” backhand—one of the most dangerous shots on the professional tour.
He made an immediate impact on the professional pickleball scene, earning silver medals in both singles and doubles at his first professional tournament. Since then, he has established himself among the sport’s elite, with accomplishments that include:
Beyond competition, Garnett is an internationally recognized coach who has worked with high-profile athletes and celebrities. His instruction combines elite-level strategy with an approachable, modern teaching style. He also leads a thriving online learning community through his YouTube channel and his Skool-based coaching platform, Twoey Lab, where players from around the world access his training methods, strategic insights, and personalized improvement programs.
Learn more about Connor Garnett and his coaching at www.connorgarnett.com.
Garnett’s New England appearance is proudly sponsored by DiPietro Pickleball Consulting, whose mission is to assist indoor pickleball clubs operationally and to bring world-class pickleball experiences to players throughout the region.
Media Contact
Deb DiPietro
DiPietro Pickleball Consulting
About DiPietro Pickleball Consulting
DiPietro Pickleball Consulting provides pickleball consulting services to indoor pickleball clubs in the New England and Florida markets, ranging from revenue modeling, to programming and scheduling. It also partners with pickleball clubs, facilities, and organizations throughout New England and Florida to create exceptional player experiences through professional clinics, exhibitions, tournaments, and special events. The company is committed to help grow the sport by assisting clubs in being successful and by connecting players with some of the world’s top professional talent.
On Saturday, August 29, Riverfront Park in Fitchburg will come alive for the 5th Annual River City Rhythm & Rock Festival.
Five years ago, this festival began with a simple idea: create a place where local artists could be heard, small businesses and makers could be seen, and neighbors could come together and feel connected to their community. What started as a grassroots effort has grown into a free, all-ages celebration featuring more than 40 local artists and welcoming 1,500+ neighbors, friends, and families.
Reaching year five feels especially meaningful. Not simply because the festival has grown, but because the community has grown around it.
Every performer who takes the stage, every vendor who sets up a table, every volunteer who gives their time, every sponsor who believes in the mission, and every family that spreads out a blanket and stays for the music has helped make River City what it is.
Events like this don’t happen because of one organization or one person. They happen because people decide that art, music, creativity, and gathering together are worth investing in. The generosity of this community helps provide professional stages and sound, a safe and welcoming environment, and—importantly—fair pay for the artists whose talent makes the festival what it is.
So this month, instead of reflecting on something that’s already happened, we’re celebrating something we’re still building together.
Five years of music. Five years of creativity. Five years of community.
We hope you’ll join us on August 29 from 2–10 PM at Riverfront Park in Fitchburg and help us make year five one to remember.
Gardner, MA – June 16, 2026 – The United Way of North Central Massachusetts has been selected as a recipient of the Commonwealth Employer Childcare Innovation Fund (ECCIF) in partnership with Heywood Healthcare, the Community Foundation of North Central Massachusetts, and Upwards. ECCIF is a competitive statewide initiative announced by the Healey-Driscoll Administration.
The funding will support a regional effort to expand access to affordable, reliable child care, one of the most significant barriers to workforce participation in North Central Massachusetts. Through this initiative, Heywood Healthcare will provide fully subsidized child care for employees with the greatest financial need while working with community partners to build long-term, sustainable solutions.
As a 24/7 healthcare provider and one of the largest employers in North Central Massachusetts, Heywood Healthcare has spent years analyzing workforce challenges. Internal data revealed that child care is a leading factor impacting attendance, retention, and recruitment. Across Massachusetts, the urgency of this issue is further underscored by the Economic Policy Institute, which reports the average annual cost of infant care at $26,709.
“Access to affordable, reliable child care is one of the most significant challenges facing our workforce today,” said Rozanna Penney, President and CEO of Heywood Healthcare. “I have seen the incredible people of Heywood Healthcare face impossible choices, not because of a lack of dedication, but because child care has become unaffordable and out of reach. Too often, employees are forced to step away from the workforce because they cannot make ends meet. With an overwhelming majority of our workforce made up of women, many balancing work and family responsibilities, this is deeply personal to our organization. This is also a regional economic issue, impacting our ability to recruit and retain a strong healthcare workforce. We are grateful for this investment, which will allow us to fully subsidize child care for those with the greatest financial need and better support our employees and community.”
The initiative is supported by a generous matching gift from a private donor through the North Central Massachusetts Foundation and reflects more than three years of collaboration through the Employers & Childcare Coalition of North Central Massachusetts. Together, partners will implement employer-supported child care solutions that include direct financial assistance, coordination with local providers to increase capacity, and technology to better connect employees with available care.
Through a platform powered by Upwards, employees will be connected with licensed child care providers based on location, schedule, and availability, while the program also supports placement, enrollment, and administration of tuition subsidies. Data gathered through the platform will help partners identify gaps in care and work with providers to expand services where they are needed most.
Regional partners emphasized the importance of collaboration in addressing this challenge.
“Access to affordable, high-quality childcare is essential to the strength of our workforce, the success of our families, and the future of our communities,” said Kory Eng, President & CEO of United Way of North Central Massachusetts. “United Way of North Central Massachusetts is proud to partner with the Community Foundation of North Central Massachusetts and Heywood Healthcare to address one of our region’s most pressing challenges. Together, we are investing in solutions that expand childcare capacity, support providers, and create more opportunities for children and working families throughout North Central Massachusetts.”
“All of us have a stake in solving the childcare crisis facing working families,” said Steve Adams, President and CEO of the Community Foundation of North Central Massachusetts. “We believe that this partnership with the United Way, Heywood Healthcare, their employees, and the Commonwealth has the potential to be a game-changer for working families and employers across Massachusetts.”
This work builds on more than three years of regional collaboration through the Employers & Childcare Coalition of North Central Massachusetts, which brings together employers, providers, and community stakeholders to develop sustainable, scalable solutions. The coalition has researched national best practices, engaged local families and providers, and developed tools such as a return-on-investment model to demonstrate the value of employer investment in child care.
“In preparation for this opportunity, the Employers & Childcare Coalition of North Central Mass have been working for three years reviewing best employer-supported childcare practices tailored for the unique needs of our region,” said LeaAnn Scales, Project Director of the Employers & Childcare Coalition of North Central Mass. “The expertise and support provided by our employers and providers was critical to informing the process.”
“For the past three years, our research of innovative shared funding childcare models from across the country position us well for success on this grant,” said Kat Deal, Project Analyst/Coordinator of the Employers & Childcare Coalition of North Central Mass.
“Collaborating with technology partners and industry experts to create real childcare solutions for working families while strengthening our regional workforce is so rewarding.”
Technology partners also emphasized the importance of data and scalable solutions in addressing child care access.
“Shared-funding child care works when several things come together: families reliably connected to care, providers supported so supply can grow, funding coordinated across every partner, and rigorous measurement of what’s working. Upwards administers these programs across the country, and we’re proud to bring that experience to North Central Massachusetts. By pairing the region’s years of research with real-time data on utilization, access, and outcomes, this partnership can serve families today and help show what’s possible for child care across the Commonwealth. We’re grateful to the Commonwealth Corporation, the Department of Early Education and Care, United Way of North Central Massachusetts, Heywood Healthcare, and the Community Foundation of North Central Massachusetts for coming together around a shared commitment to supporting families and building a resilient workforce,” said Jessica Chang, Co-Founder and CEO of Upwards.
The ECCIF program is designed to test innovative models that expand access to affordable, high-quality child care while building capacity within the sector. Priority is given to initiatives that support workers in high-demand sectors such as healthcare, expand access in underserved areas, and benefit families with the greatest need.
Additional details on program implementation will be shared as the initiative progresses.
About Heywood Healthcare:
Heywood Healthcare is a non-profit, community-owned health system serving north central Massachusetts and southern New Hampshire. The system includes Heywood Hospital, a 134-bed acute care hospital in Gardner, MA; Athol Hospital, a 25-bed Critical Access hospital in Athol, MA; Heywood Medical Group; and multiple regional satellite facilities.
Heywood Hospital and Athol Hospital provide a full range of inpatient and outpatient services, including emergency care, surgery, imaging, rehabilitation, and specialty services. Heywood Medical Group, a non-profit physician organization with more than 75 providers, delivers primary and specialty care across a broad range of disciplines.
Together, the system provides coordinated, patient-centered care focused on expanding access and improving health outcomes across the region. Our mission is To be our region’s first choice for quality, compassionate, patient-centered care. heywood.org
About United Way of North Central Massachusetts
United Way of North Central Massachusetts’ mission is to improve lives by mobilizing the caring power of our community to advance the common good. We focus on three foundational blocks to a better life: education, health, and financial stability. Through the support of volunteers and donors, we create positive, lasting change across the 22 communities we call home. https://uwncm.org/
About The Community Foundation of North Central Massachusetts
The Community Foundation of North Central Massachusetts, is the leading community foundation in the region, managing charitable funds established by individuals, families, businesses and other non-profit organizations.
The Foundation promotes philanthropy in the region and helps philanthropists invest in the communities and causes they care about.
In addition, the Foundation makes grants to local nonprofits in the areas of the childcare, environment and animal welfare, education and career readiness, community enrichment, organizational development, racial equity and community health. cfncm.org
About Upwards
Upwards is a whole-family care platform with a mission to make quality child care and elder care accessible and affordable for working families nationwide. The company connects families with licensed, vetted caregivers, helps them afford care through government subsidies and workplace benefits, and powers care benefit programs for employers and governments at scale, including state-funded child care programs in California and Utah and programs serving military families through the Army National Guard and U.S. Army Reserve. Founded in 2017 and led by Founder and CEO Jessica Chang, Upwards has supported over 3 million families. Learn more at upwards.com.
This project is funded by a grant from the Employer Child Care Innovation Fund (ECCIF), a pilot program designed by the Department of Early Education and Care (EEC) in collaboration with the Executive Office of Education (EOE), the Executive Office of Economic Development (EOED), the Executive Office of Labor and Workforce Development (EOLWD), and Commonwealth Corporation, and funded by the Massachusetts Legislature and the Healey-Driscoll Administration. The grant program is administered by Commonwealth Corporation Foundation.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA