E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
It’s a straightforward mission, but one that requires a level of trust that goes well beyond a mop and a vacuum. And for nearly five decades, Custom Cleaning Service has been earning that trust.
A Legacy Built on Reliability
The company was founded in 1977 by Jean and David Carlucci of Peabody, MA, and has since grown into a regionally recognized name in commercial cleaning and janitorial services. Today, it has established a footprint in North Central and Western MA, in addition to the company’s Peabody location. Adam Paicos, Jean’s son-in-law lives in Templeton with his wife and two young boys. The family ownership structure reflects something the company takes seriously: a personal stake in every client relationship.
Custom Cleaning serves a wide range of commercial environments, including financial institutions, professional offices, medical and dental practices, and commercial properties. The company specializes in multi-location accounts and currently services multiple branches for regional financial institutions. It also handles parking lot and structure cleaning for large businesses and works with general contractors on post-construction cleanups.
Consistency as a Competitive Edge
In an industry where quality can vary widely from one visit to the next, Custom Cleaning Service has made consistency its calling card. The company uses modern technology systems to track employee performance, verify time on site, and confirm that all tasks are completed to standard, complemented by routine supervisory inspections and quality control checks.
“This allows us to deliver dependable, high-quality service across multiple locations, which is something many companies struggle to maintain,” Paicos explains.
That commitment extends to the company’s workplace culture as well. Employees are expected to show up consistently, take pride in their work, and understand the stakes of operating in environments where trust is critical. Those who identify and report security risks at client sites, communicate effectively, and perform at a high level are recognized and rewarded.
The approach is working. One of the company’s proudest recent achievements has been earning the confidence of a large financial institution and delivering consistent service across 10 branch locations under a multi-year contract.
Rooted in North Central Massachusetts
Custom Cleaning Service has deep ties to the region it serves. Through involvement with local chambers and networking events, Paicos has built strong relationships with business owners and decision makers throughout Central Massachusetts. The company supports local recreation departments through youth sports sponsorships and extends discounts to fellow chamber members as a way of investing in the small business community.
“Relationships matter here,” Paicos says of North Central Massachusetts, “and that creates an environment where trust, reliability, and reputation carry real value.”
Looking Ahead
The company’s growth trajectory is pointed firmly westward and outward. Custom Cleaning Service is investing in the systems and processes needed to scale across Central and Western Massachusetts, while maintaining the same standard of quality its clients have come to rely on. Radio advertising and digital marketing have recently been added to the mix to expand brand awareness, complementing the chamber and networking connections that have long been the company’s most effective growth engine.
For a business that has been quietly keeping offices clean and clients confident since 1977, the future looks bright.
Custom Cleaning Service of Peabody, Inc. is locally operated in Templeton, MA. For more information, contact Adam Paicos at or 978-894-6969.
Mark your calendars: August 8 and 9, 2026 are this year’s Massachusetts Sales Tax Holiday weekend. During these two days, the state’s 6.25 percent sales tax will be suspended on most retail purchases of $2,500 or less – both in-store and online – made within the Commonwealth.
The following is for informational purposes only. For specific tax guidance, please consult a licensed tax professional or contact the Massachusetts Department of Revenue.
The sales tax holiday exemption applies to most retail items purchased for personal use by individuals, with a per-item price of $2,500 or less. This includes both in-store purchases and online orders placed and paid for during Eastern Daylight Time on August 8 or 9 – even if delivery occurs after the holiday weekend.
Items that do NOT qualify for the exemption include:
Additional rules to be aware of:
All retail businesses in Massachusetts that sell taxable goods and are open on August 8 and/or 9 are required to participate in the Sales Tax Holiday. This is not optional.
Steps to take before the weekend:
Reporting exempt sales: On your August Sales and Use Tax Return, report the sales amount of items not charged tax during the holiday on Line 2, “Exempt Sales.”
Governor Maura Healey to Deliver Keynote Address
The 42nd Annual Business Meeting and Luncheon for the North Central Massachusetts Chamber of Commerce is scheduled for Thursday, June 11, 2026, from 11:45 a.m. to 1:30 p.m. at Great Wolf Lodge, 150 Great Wolf Drive, Fitchburg.
As the region’s cornerstone annual event, the Chamber’s Annual Business Meeting brings together hundreds of business and community leaders from across North Central Massachusetts to honor the people and accomplishments that are moving North Central Massachusetts forward. In addition to the Chamber’s annual recognition awards and commencement for the Community Leadership Institute Class of 2026, the event will also feature a tabletop Business Expo to showcase local businesses. The expo will provide exhibitors with a unique opportunity to reach business and community leaders from throughout North Central Massachusetts attending the event. The Business Expo will begin at 10:30 a.m.; the Annual Meeting and Luncheon will run from 11:45 a.m. to 1:30 p.m.; and the Business Expo will close out the day from 1:30 to 2:00 p.m.
The Chamber’s Annual Meeting celebrates businesses and leaders working together to ensure a prosperous future for North Central Massachusetts, and is funded by the generous support of businesses and organizations who are committed to that goal, including:
Annual Meeting Sponsor: Fidelity Bank
Business Expo Sponsors: Fitchburg State University and Workers Credit Union
Supporting Sponsors: Great Wolf Lodge; Guild of St. Agnes of Worcester, Inc., Mount Wachusett Community College; Rocheleau Tool & Die; and Rockland Trust
Media Sponsor: FATV
This year’s keynote speaker is Governor Maura Healey, the 73rd Governor of Massachusetts. First elected in 2022, Governor Healey made history as the first woman elected Governor in Massachusetts history and the first openly lesbian Governor elected in the United States. Prior to serving as Governor, she served two terms as Massachusetts Attorney General. Since taking office, Governor Healey has focused on lowering the cost of health care, housing and energy, creating jobs, and growing Massachusetts’ economic leadership in cutting-edge sectors like life sciences, climatetech, advanced manufacturing and applied AI. She will speak to the strength of Massachusetts’ economy, especially in the North Central region, and the urgency behind her efforts related to affordability and business growth.
Registrations for the Annual Business Meeting and Luncheon are being accepted through June 10. The cost is $65 per person for members and $80 per person for non-members and includes lunch. Reservations are required. Supporting sponsorships, expo tables and tables of ten are also available. For more information about the event, contact the Chamber at 978.353.7600, ext. 222 or ext. 235, or via email at .
Habitat for Humanity North Central Massachusetts is seeking eligible homebuyers for three affordable homes currently under development at 416 Great Road in Acton. Interested individuals are encouraged to attend an information meeting on Thursday, June 4 at 6:00 p.m. at Acton Town Hall to learn more about eligibility requirements, the application process, and this unique homeownership opportunity. Additional information meetings will also be offered for prospective applicants.
En Espanol:
Fitchburg Access Television (FATV) and Fitchburg State University (FSU) proudly invite the community to celebrate the 50th anniversary of the beloved local television program Barbara & You with a special Golden Anniversary Show featuring a live studio audience.
The Barbara & You 50th Golden Anniversary Show & Series Finale will take place on Saturday, May 30, 2026, at Weston Auditorium, 353 North Street, Fitchburg, MA on the campus of Fitchburg State University. Doors open at 10:00 a.m. for a Meet ‘N Greet and Autograph session with Barbara, and the show taping begins at 11:00 a.m.
Hosted by Barbara Foster, Barbara & You has been a staple of local television programming for five decades, bringing community voices, stories, and personalities into viewers’ homes throughout the region. The anniversary celebration will honor Barbara’s remarkable dedication and longstanding impact on community media as she takes the stage for the final time!
Community members from the region and beyond are encouraged to attend the live taping and help recognize this extraordinary 50-year milestone. Admission is free, and the public is welcome to attend. Guests are encouraged to RSVP in advance at www.fatv.org/barbara
Parking will be available in Fitchburg State University parking areas 8, 9, and 11, including the Upper Weston, Lower Weston, and Ross Street lots. A map of the campus is available on the Eventbrite page and is accessible through the link above.
This special event is sponsored by Fitchburg Access Television and hosted by Fitchburg State University.
For more information and details, please contact FATV at (978) 343-0834, email or visit www.fatv.org/barbara
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA