E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
The Chamber’s advocacy work has been in high gear this fall, with efforts spanning local, state, and federal levels to advance policies that strengthen our region’s economy and support our members. This busy period of engagement has been guided by our newly approved FY2026 Public Policy Agenda.
Adopted by the Board of Directors in September, our FY2026 Public Policy Agenda was developed by our member-driven Government Affairs Committee. The agenda maintains core priorities while making strategic adjustments to address emerging regional challenges and opportunities.
Our focus centers on promoting economic competitiveness, advocating for small business, asserting our role as the Commonwealth’s manufacturing hub, and advancing education, transportation infrastructure, and real estate development.
Key priorities include implementing our One North Central regional economic development plan, fighting for regional equity in state investments, supporting our manufacturing sector, and addressing workforce challenges through support for expedited work visas, improved education pathways and reduced employment barriers. We’re also focused on modernizing Route 2, enhancing commuter rail service, and supporting diverse housing and commercial real estate development.
New this year, we’ve added positions on artificial intelligence and support for financial literacy. We continue opposing increases to unemployment insurance taxes and other regulatory burdens that disproportionately impact small businesses. The complete agenda is available at northcentralmass.com.

Legislative & Candidates Reception
Our local engagement intensified this fall. Public Affairs Director Travis Condon regularly attends city council meetings in Fitchburg and Leominster to monitor actions affecting members. With 27 communities in our region, we prioritize attendance at other municipal meetings as needed when member interests are at stake.
Chamber President Roy Nascimento testified at two Fitchburg City Council meetings earlier this Fall, successfully advocating for the creation of a tourism destination marketing district to aid in bolstering our growing tourism economy. The adoption of this district by the City of Fitchburg marks the first time a district has been created in Massachusetts outside of Boston. Meanwhile, we’ve been advocating with the Mazzarella administration in Leominster to restore tourism funding after a $15,000 cut this year. Following years of level funding eroded by inflation, this reduction threatens the Johnny Appleseed Visitors Center and sets a dangerous precedent that could undermine our successful regional tourism partnership.
We also met with officials in Lancaster, Winchendon, Ashburnham, Gardner, and Leominster to discuss priorities and collaboration opportunities that strengthen our regional economy.
With the municipal elections wrapped up, we are setting up meetings with new additions to the local city councils to brief them on the Chamber and reaffirm our position as a partner and resource.
Our Beacon Hill efforts centered on several key initiatives. We were disappointed when the Healey administration vetoed regional economic development funding, and we advocated for restoring the modest funding. The decision by the Governor underscores the regional equity challenges we face. We’re grateful to our legislative delegation for their steadfast support in fighting to restore these resources.
We testified supporting legislation for a Region D gaming license that would dedicate revenues to critical transportation infrastructure. This bill has tremendous potential to boost economic development and tourism throughout our region and the Commonwealth.
Working with a coalition of regional tourism groups, we have also been advocating to modernize the Tourism Trust Fund. Legislation filed would direct 2.5% of the state’s room occupancy excise revenue to the fund, which has remained flat for over ten years – effectively a significant cut due to inflation. We are pushing to index the fund to room tax collections, as other states do, ensuring revenue from the lodging industry is reinvested into tourism marketing. This modernization is essential for our region’s competitive position.
Beyond testimony and meetings, we organized several policy-focused events to connect members with elected officials and advance member interests. On September 18, we hosted our “State of the Tri-Cities” breakfast, bringing together members with the Mayors of Fitchburg, Leominster, and Gardner to discuss regional priorities and economic development initiatives affecting our three largest cities.
Our September 25 Legislative and Candidates Reception drew strong attendance from elected officials, municipal candidates, and members. On November 7, we hosted our Congressional Luncheon with our federal delegation to discuss national issues affecting business.
In October, we organized our annual Manufacturing Month bus tour, bringing legislative delegation members, education leaders, and economic development officials into our manufacturing facilities to showcase this vital sector and advocate for supportive policies.
Also in October, we formally joined the Massachusetts Opportunity Alliance alongside chambers and business associations statewide, participating in a briefing on two pro-economy ballot questions that would reduce state taxes.

State of the Tri-Cities Breakfast
Chamber President Roy Nascimento connected with top chamber leaders nationwide at the CCC100 meeting this fall, joining discussions with U.S. Chamber of Commerce officials, policy experts, industry leaders, members of Congress, and pollsters on critical issues including artificial intelligence, the economy, childcare, tariffs, and legislative priorities.
The Chamber remains committed to advocating for policies that strengthen North Central Massachusetts’ economic competitiveness, support our members, and ensure our region receives its fair share of investment and opportunity.
For information about the Chamber’s public policy work, contact Public Affairs Director Travis Condon at 978.353.7600, ext. 224, or .
North Central Massachusetts | Central Massachusetts | Massachusetts | Chamber of Commerce | North Central Massachusetts Chamber | Chamber of Commerce Membership | Chamber of Commerce Member Benefits | Chamber of Commerce near me | Blog | Government Affairs Update Winter 2025
The North Central Massachusetts Chamber of Commerce and its affiliates have adopted an ambitious three-year strategic plan that builds on recent successes while charting new territory in workforce development, advocacy, and regional competitiveness.
Approved in September 2025, the plan represents the Chamber’s continued commitment to strategic, measurable growth – building on the momentum and achievements of previous strategic plans
“This plan isn’t just about what we’re going to do – it’s about the measurable impact we’re going to have on North Central Massachusetts,” said Roy M. Nascimento, IOM, CCE, President & CEO.
“We’ve proven we can deliver results. Now we’re raising the bar even higher.”


Manufacturing Council Expansion: Specialized working groups will address sector-specific challenges in advanced manufacturing, food processing, and precision manufacturing.
Transportation Management Association: A new Chamber affiliate will address regional transportation gaps that serve as barriers for workers and residents.
Tourism Destination Marketing District: Partnering with lodging members to leverage resources and dramatically expand destination marketing efforts.
Regional Business Investment Fund: Recapitalization will support priority real estate development projects, including utilizing the newly established North Central Massachusetts Land Bank.
Workforce Development: Enhancing workforce programming to strengthen employer partnerships and increase regional talent pipeline effectiveness
Expanded Inclusion Initiatives: Targeted recruitment and engagement of young professionals, women, Latinos, and underrepresented populations as members and leaders, with a target of 15% increase.
Tony Fields, Chair of the Chamber Board of Directors, emphasized the plan’s measurable approach: “We’re not just setting aspirational goals, we’re committing to specific targets that will hold us accountable. This ensures we’re always focusing our energy where it will have the greatest impact.”
Six core values guide all Chamber initiatives:
Integrity • Excellence • Focus • Catalytic Leadership • Inclusion • Innovation
“We’re committed to ensuring that the Chamber reflects the full diversity of North Central Massachusetts,” said Allie Catlin, Vice-Chair of the Board. “These values keep us grounded while we pursue ambitious goals.”

As the Chamber embarks on this three-year journey, success will require continued partnership from the entire regional community.
“With this strategic plan as our roadmap, and with the continued support of our members and regional partners, North Central Massachusetts will continue to strengthen its position as the best region in the state to live, work, raise a family, or build a business,” Nascimento said.
North Central Massachusetts | Central Massachusetts | Massachusetts | Chamber of Commerce | North Central Massachusetts Chamber | Chamber of Commerce Membership | Chamber of Commerce Member Benefits | Chamber of Commerce near me | Blog | Strategic Plan 2026-2028

Each year, the Chamber Foundation awards approximately 25 college scholarships to support students continuing their education, made possible by contributions from members of the North Central Massachusetts Chamber of Commerce. In 2025 the Foundation also introduced a new non-traditional scholarship specifically for students pursuing trade programs or vocational training, expanding opportunities for diverse career pathways.
Students interested in applying for a scholarship in 2026 should reach out to their high school guidance department. Each school in the Chamber’s service area can submit a limited number of scholarship applicants each year. These applications will be reviewed by a committee of Chamber members. The deadline to apply is Saturday, February 28, 2026.
Since establishing its scholarship program, the North Central Massachusetts Chamber Foundation has awarded over one million dollars in scholarships. Many of these awards are made possible through contributions from Chamber members. Scholarships offered through the Chamber Foundation are often named in honor of prominent members of the North Central Massachusetts business community, whose philanthropy and commitment have significantly shaped the region, or companies that have sponsored a scholarship.
The Chamber Foundation is a 501(c)(3) non-profit organization focused on improving the area through charitable activities. Funds raised by the Foundation are primarily used for education and workforce development initiatives, as well as charitable activities in North Central Massachusetts. This includes scholarships for eligible applicants pursuing education and grants to support economic and community development projects.
Donations to support the Chamber Foundation’s scholarship program are greatly appreciated. Contributions can be mailed to the North Central Massachusetts Chamber Foundation at 860 South St., Fitchburg, MA 01420, or made securely online at www.northcentralmass.com/donate.
For those interested in sponsoring or endowing a named scholarship in honor of a prominent business or community leader, please contact Teresa Roberts, Director of Finance, or Roy Nascimento, President, at 978.353.7600 ext. 227 or 225.
For more information on the North Central Massachusetts Chamber Foundation’s scholarship program or to view a list of the named scholarships, please visit northcentralmass.com or call 978.353.7600 ext. 222.
North Central Massachusetts | Central Massachusetts | Massachusetts | Chamber of Commerce | North Central Massachusetts Chamber | Chamber of Commerce Membership | Chamber of Commerce Member Benefits | Chamber of Commerce near me | North Central Massachusetts Chamber Foundation | Blog | Scholarship 2026 | Scholarship Opportunity 2026
The City of Gardner has been awarded $365,000 through the Federal Assistance to Firefighters Grant (AFG) Program to purchasenew fire-rated radio systems for all 42 members of the Gardner Fire Department. The grant will replace the Department’s 15-year-old portable radios, which are beyond their life expectancy and no longer supported by the manufacturer. Parts for the current models are often unavailable, and the units do not meet modern fire service standards for heat and water resistance.
Mayor Michael J. Nicholson expressed his gratitude for the support of federal partners and the continued investment in Gardner’s public safety infrastructure.
“This grant is another great example of how federal, state, and local partnerships work together to strengthen our communities,” said Mayor Mike Nicholson. “By investing in the safety of our first responders, we’re also investing in the safety of our residents. These new radios will ensure that our firefighters can communicate clearly and effectively during emergencies, helping them protect the people of Gardner while also keeping each other safe.”
Portable radios are among the most critical pieces of safety equipment for firefighters. They provide a vital communication link during emergencies—especially when operating in immediately dangerous to life or health (IDLH) environments—ensuring that firefighters can stay connected toeach other and to command staff while working to protect residents.
“Gardner’s firefighters represent the best of what it means to serve: courage, commitment, and an unwavering dedication to protecting others,” said Congresswoman Lori Trahan. “Securing this federal investment through the Assistance to Firefighters Grant program is exactly why I fight to strengthen and expand these initiatives in Congress, because they deliver real results for communities like Gardner. These new, state-of-the-art radios will enhance communication, improve safety, and ensure that our firefighters have the reliable tools they need to do their jobs effectively and return home safely after every call.”
“This investment in the Gardner Fire Department is an investment in its firefighters and the whole community,” said US Senator Edward J. Markey. “Communication is key when responding to emergencies, and I was proud to fight for this funding alongside Mayor Nicholson, Chief Lagoy, and our partners at the federal, state, and local level. I will continue toadvocate with Senator Warren and Representative Trahan to expand funding for FEMA’s AFG program and other firefighting grant programs so that every department gets the federal support they need.”
“It’s about time we upgrade our firefighters’ 15-year-old communication systems,” said US Senator Elizabeth Warren. “Modern equipment is an investment in Gardner families’ safety, so I’m going to keep fighting hard toprotect the Assistance to Firefighters Grants and Staffing For Adequate Fire and Emergency Response programs.”
Gardner Fire Chief Greg Lagoy emphasized how essential clear communication is in emergency situations.
“The Gardner Fire Department currently uses portable radios that are over 15 years old –well beyond their estimated service life, and do not meet current standards,” said Chief Greg Lagoy. “This much-needed funding from the FEMA Assistance to Firefighters Grant program will be used topurchase new P-25 compliant, fire service-rated portable radios. These new radios are designed to perform under the harsh conditions in burning buildings, including extreme high temperatures and large volumes of water. Firefighters regularly operate in hazardous atmospheres, and having reliable portable radios are a mission-critical lifeline to ensure their safety. The benefits of this grant funding align with FEMA’s goals of improving firefighter and public safety, enhancing the Gardner Fire Department’s daily operations, and addressing equipment failures and service issues. The project addresses a critical gap in communication equipment, replacing outdated and unreliable technology to meet current safety standards, such as those set by the National Fire Protection Association. Without this award, the GFD would face continued challenges, including potential safety risks from communication failures and escalating maintenance costs for obsolete equipment. This also meaningfully helps to alleviate a significant financial burden on the City.”
City Councilor Craig Cormier, who chairs the City Council’s Public Safety Committee also expressed their appreciation for the continued investments in public safety.
“The Assistance To Firefighters Grant will significantly enhance the safety and efficacy of the Gardner Fire Department,” said Councilor Craig Cormier. “The department has encountered challenges with its end-of-life model radios, resulting in a growing number of breakdowns. We are pleased to learn that the grant will enable the department to maintain uninterrupted communication, ensuring the safety of both the firefighters and the individuals they serve.”
State Representative Jon Zlotnik praised the City’s ongoing efforts tomodernize its public safety infrastructure and support its first responders.
“The Gardner Fire Department has consistently demonstrated its commitment to professionalism, preparedness, and public service,” said State Representative Jon Zlotnik. “This grant builds on the City’s ongoing efforts to ensure that our first responders have the modern tools and equipment they need to do their jobs safely and effectively. I’m proud tosee continued investment in the safety of both our firefighters and the residents they protect every day.”
Over the last five years, the City of Gardner has made significant investments in the Fire Department, including the purchase of new self-contained breathing apparatus (SCBA) units for all firefighters, two newengine trucks, a new heavy rescue vehicle, a new ambulance, and the necessary equipment to outfit each of these vehicles. Additionally, the City purchased new EMS protective jackets for all firefighters responding to ambulance calls and provided each firefighter with a second set of turnout gear to ensure readiness and safety during back-to-back responses. The City has also recently ordered a new ladder truck set tobegin construction in 2027 and a new backup ambulance expected toarrive in early 2026.
These collective efforts continue to strengthen the Gardner Fire Department’s ability to protect the community with the highest level of service, safety, and professionalism.
“By replacing outdated technology with modern, fire-rated radios that meet today’s safety standards, Gardner is continuing its commitment toinvesting in the safety of both its residents and first responders,” added Mayor Nicholson. “Reliable communication is essential in every emergency, and this investment ensures that the City’s firefighters have the tools they need to serve the community safely and effectively.”
When: Wednesday, December 10, 2025 at 3PM EST.
Duration: 60-minutes
Cost: Free
To Register visit: https://www.brickmarketing.com/webinars
Fidelity Bank announced it has granted $15,000 to three local non-profits focused on food insecurity, personal hygiene and veterans outreach programs and services. The grants stem from an annual opportunity through the endowment fund for Fidelity Bank colleagues to nominate and vote for local nonprofits that are making a difference in the regions the Bank serves.
The donations were awarded to the following organizations:
Hope and Comfort (Needham) received a $5,000 donation to support the organization’s Hygiene Hub, the largest known hygiene bank in the country. The hub provides sustained access to hygiene essentials such as soap, toothpaste, deodorant, and menstrual products.
“Hygiene insecurity is tied to economic hardship, and individuals and families often prioritize other necessities like food and shelter over hygiene products,” said Kerry Carter, CEO, Hope and Comfort. “Through the generosity of Fidelity Bank, we will be able to purchase thousands of products which will provide people across Massachusetts, New Hampshire and Connecticut with improved health, self-esteem, dignity and confidence.”
7th Annual PFC Keely Walsh Ride for Veterans (Clinton) received a $5,000 donation to support the memorial motorcycle ride with proceeds benefiting Clear Path for Veterans. The organization is a wellness-based Veteran’s Community Center to reconnect veterans to their communities upon their return home from deployment.
“Every year, the PFC Keely Walsh Ride for Veterans selects a local organization assisting veterans with wellness services, housing, food and other needs,” said Wanda Walsh, Keely’s mother. “This memorial ride honors all veterans, including my daughter, Keely. A member of the Army National Guard, she was killed in a single vehicle accident on her way to National Guard Drill in Belchertown on December 14, 2014. Through the generosity of Fidelity Bank, we are able to ensure all our veterans have access to the services they need and deserve now and in the future.”
Spanish American Center (Leominster) received a $5,000 donation to support the Center’s programs and services, such as afterschool activities, English as a Second Language (ESL) classes, domestic violence support and counseling, legal advocacy clinics, online voter registration, elder referrals and advocacy, and a food pantry.
“We are in a crisis right now with our funding, especially in our food pantry,” said Neddy Latimer, executive director, Spanish American Center. “As our overall funding has decreased due to budget cuts across the country, this donation comes at such an important time and will allow us to continue offering meals and food to our clients. We are grateful to Fidelity Bank and their employees for selecting our organization with this generous donation as it will go a long way toward helping those who need it most.”
“As part of our LifeDesign brand promise, it’s our mission to provide care for our communities, and through our new Charitable Endowment Fund we can live our values and make a meaningful difference in the communities we serve,” said Towma Rastad, community engagement manager, Fidelity Bank. “The Spanish American Center, Hope for Comfort and PFC Keely Walsh Ride for Veterans are all pivotal to our community. We hope these donations will help them respond to the social, health, housing, and hunger needs of the communities we serve.”
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA