E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Source: https://www.mass.gov/
Below is a broad overview of what is available to support residents and businesses affected by flooding that was compiled by the Commonwealth of Massachusetts. More resources may be added as damage assessments continue. At this time, the flooding events are not a federally declared disaster, so FEMA individual assistance, public assistance and other services may not be available.
Emergencies
If floodwaters pose an immediate threat to your life or property, don’t hesitate to call 9-1-1 for emergency assistance.
Mass 211 partners with the Massachusetts Emergency Management Agency (MEMA) and local offices of emergency management to provide citizens with critical information and non-emergency assistance before, during and after emergency or disaster events. The Mass 211 Emergency and Disaster Services Line relieves pressure on 9-1-1 and emergency response teams by providing contact center services for citizens needing critical non-emergency public information and referrals for food, housing, financial assistance, etc.
Call 2-1-1 or visit https://www.helpsteps.com.
The Crisis Cleanup Home Cleanup Hotline is open to help Massachusetts residents affected by flooding. The hotline is expected to be active until August 25, 2023.
Individuals needing assistance with fallen trees, mold mitigation, tarping roofs, or flooring, drywall and appliance removal can call 617-207-5633.
The Disaster Distress Helpline (DDH) is the national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 to all residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters.
Call or text 1-800-985-5990
Español: Llama o envía un mensaje de texto 1-800-985-5990 presiona “2.”
For Deaf and Hard of Hearing ASL Callers: To connect directly to an agent in American Sign Language, click the “ASL Now” button on the DDH website or call 1-800-985-5990 from your videophone.
Safety Before, During, and After Flooding
Top 10 Tips for Rebuilding Healthy Homes After a Disaster | HUD
Homeowner’s and Renter’s Guide to Mold Cleanup After Disasters | HUD
Consumer Safety & Disaster Information
Guide to Disaster and Emergency Insurance Preparations
FAQs Regarding Homeowner’s Insurance Claims
FAQs for Disaster Victims | IRS
Single Family Housing Repairs Loans and Grants
What it is: Low-interest loans and grants for home repairs, improvements, or modernizations.
Eligibility Requirements: For loans, the homeowner must meet the income classification for very low income in their county. For grants, the homeowner must also be 62 or older.
What it is: Cash benefits for unemployed workers
Eligibility Requirements: Workers unemployed through no fault of their own
For Individuals and Families: Financial counseling can help you make decisions about how to move forward with rebuilding your life after a disaster. These counseling agencies have trained staff that can help you develop a budget for your emergency assistance funds, determine critical financial items that need to be addressed, manage your creditors and more.
National Counselors Available By Phone
Project Porchlight 877-833-1742
Operation Hope 888-387-4673
North Central Massachusetts | Chamber of Commerce | Economic Development | North Central Massachusetts Chamber | Massachusetts Business | Chamber of Commerce Member Benefits | Community Support | Business Resources | Flooding Resources
Following yesterday’s historic floods affecting the City of Leominster and surrounding communities, the North Central Massachusetts Chamber of Commerce and its affiliate organizations stand ready to assist local businesses now, and in the days to come, as recovery efforts continue. Our commitment to serve our communities of North Central Massachusetts in any capacity remains unwavering. We have established a dedicated email hotline – – for businesses to contact us for assistance. This special inbox will be monitored by Chamber staff. We urge businesses to contact us with requests for immediate assistance and pledge to respond to all emails as quickly as possible. If we are unable to help, then we will try to connect you with someone who can. We have been in contact with local officials and will be sharing regular information updates on response and recovery from the floods across our communications channels. We are also working to establish an Emergency Loan Program to enable local small businesses to access critical funds to help in the recovery process.
In light of current circumstances, we are rescheduling this afternoon’s scheduled Chamber of the Year celebration so that we can focus all our resources on helping our members through these difficult times. When the time is appropriate for us to recognize this award, we will do so. But, for now, our focus is on you, our members, friends, family, and neighbors as we show how this already strong region is made even stronger by our shared support of each other.
Chamber of Commerce | North Central Massachusetts | Economic Development | North Central Massachusetts Chamber | Massachusetts Business | New England Town | Small Town Economy | Worcester County | Severe Weather Notice | Severe Weather Resources
Federal Affairs: We are currently monitoring the bipartisan Building Chips in America Act of 2023 which aims to enhance the CHIPS Act passed in 2022 and increase efforts to bring microchip manufacturing back to the U.S. The Chamber is also working to engage our Washington D.C. representation on a pair of bills, H.R. 2673 American Innovation and R&D Competitiveness Act of 2023 and its Senate counterpart, S.866 American Innovation and Jobs Act. This pair of bills aims to course correct a provision in the 2017 Tax Cuts and jobs Act that set a sunset date of 2022 for a provision in the Tax Code that allowed firms to recognize all Research and Development (R&D) expenditures in the year that they were incurred. Members of our Washington D.C. fly-in had the opportunity to discuss the impact of this legislation on their business and this continues to be a concern.
We are proud to announce that our Annual Congressional Luncheon is scheduled for November 1, 2023. Congressman Jim McGovern and Congresswoman Lori Trahan are confirmed again to participate in this popular forum for members to connect with our Congressional delegation and get insight into priorities on Capitol Hill. We would like to thank Fitchburg State University for their continued sponsorship of the luncheon program.
State Affairs: The Executive Office of Economic Development continued their series of listening sessions across the state over the Summer as part of their economic development planning process. As reported in our last issue, members of the Chamber team and our various partners in the region attended a listening session held at WPI. Since then, we also had the opportunity to provide input at sessions held at Framingham State University, the Fitchburg Legislative Building and online. We provided input across a number of areas that align with our public policy agenda including small business supports, economic development, workforce development, and transportation.
Governor Healey signed the FY2024 State Budget on August 9. The $56 billion budget sees an increase of approximately 6.2% compared to the fiscal year 2023 budget. The Chamber was pleased to see continued funding in the budget for several regional economic development priorities. On the tourism front, the budget included an additional $1 million for the Tourism Trust Fund and an additional $3 million for the Massachusetts Office of Travel & Tourism (MOTT) for tourism and hospitality recovery. The additional investments in tourism were supported by the Chamber as we believe they are crucial for the continued promotion of the state and the North Central Massachusetts region. We were also pleased to see that funding for early college saw a $9 million increase over last year’s budget and funding for innovation pathways saw a $1 million increase. A new line item also allocates $5 million for equitable scaling of pathway programs. The Student Opportunity Act is once again fully funded and the State will launch its MassReconnect to support getting residents 25 or older into community college programs.
The Chamber participated in a virtual discussion with MassDOT officials and stakeholders from across the Commonwealth as they discussed their plans for potential rail expansion along the Northern Tier corridor. Not only would this investment bring more visitor dollars to the area, but it has potential to greatly help with workforce challenges involving transportation.
Elections: In local affairs, two of the region’s three mayors face contested elections later this fall. A number of City Council seats across the three cities will also see contested races. On the State level, the seat left vacant by former Senator Anne Gobi when she joined Economic Secretary Yvonne Hao’s team is up for grabs with multiple candidates vying for the seat including two current state representatives. Once again, we will be gathering our current elected officials and candidates together for our Legislative and Candidates Reception. This is one of our most exciting events of the year and provides members of the community with the opportunity to engage our elected officials and those looking to hold office. This year’s event is sponsored by Mount Wachusett Community College and will be held at the Chocksett Inn in Sterling on Thursday, September 21 from 5:00 to 7:00 PM.
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber of Commerce | Legislative Issues | Government Affairs | Federal Affairs | State Affairs | Elections

Over the course of six months, there will be 8 in person sessions but the in person is augmented with virtual sessions and small group discussions. Modules during the curriculum cover all aspects of successfully running a small business and a number of SME’s will be introduced to the participants, both nationally and locally. Both cohorts will be covered by the same instructor from last year who is the reason why the MA office decided to up our commitment to two cohorts and bring the program back to central MA again this year. The end product the small business achieves as a result of their participation is a growth and action plan that they develop.
Learn MoreUSA Luge announced a new partnership with Sitka® Creations, LLC, a graphic design studio providing clients with creative and effective graphic and web design, and visual communication services, making Sitka Creations the official marketing partner for the organization.
Founded by Tamar Russell Brown in 2002, Sitka Creations was first opened in Rockland, Maine with Russell Brown and a few freelance staff. Over the years, the business has expanded to locations in Martha’s Vineyard, New York City, and Leominster, Massachusetts. The business is currently based in Shirley, Massachusetts.
“While we were only recently introduced to USA Luge, our team at Sitka Creations was quickly embraced by the USA Luge family,” said Russell Brown. “We are proud to support the organization and its hardworking athletes with our expertise and knowledge in marketing and social media and look forward to sharing the journey toward the 2026 Games with the athletes, staff and fans.”
The partnership includes working to enhance USA Luge’s social media presence as well as offering the organization with a consistent look and voice as the 2026 Olympics approach.
“USA Luge is responsible for recruiting, developing, training, and supporting athletes to represent the United States at all levels of competition, including the Olympic Games. Most of our resources go to making the athletes and their sleds go as fast as possible and we operate very lean on the marketing side,” said Gordy Sheer, 1998 Olympic silver medalist and director, marketing and sponsorship, USA Luge. “Aside from creating visual templates for social media posts, creating posts, working with USA Luge on a monthly posting schedule, the Sitka Creations team also provided much-needed guidance. In short, they serve as an additional staff member and have fully (and easily) integrated themselves into our operations for which we are most grateful.”
The nine-circuit World Cup season will kick-off in Lillehammer, Norway on November 29-December 1, 2024, with the 53rd World Championships scheduled for February 6-8, 2025, on the 2010 Olympic track in Whistler, British Columbia.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA