E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Governor Maura T. Healey declared a state of emergency in Massachusetts due to the catastrophic flash flooding and property damage caused by Monday night’s powerful rainstorm in Worcester County, Bristol County and other communities. Upwards of 10 inches of rain fell in Worcester and Bristol Counties, causing widespread flooding, downed trees, power outages and damage to homes, businesses, and infrastructure, including bridges, dams and train tracks.
At Governor Healey’s direction, state agencies have been on the ground assisting impacted communities, including the Massachusetts Emergency Management Agency (MEMA), Massachusetts State Police (MSP), Department of Fire Services (DFS), Department of Conversation & Resources (DCR), Office of Dam Safety (ODS), Massachusetts Department of Transportation (MassDOT), and the Massachusetts Bay Transportation Authority (MBTA).
“Today I saw firsthand the devastating impacts of severe flooding in Leominster and North Attleborough – and it was painfully clear that Massachusetts is in a state of emergency. This declaration will expedite our efforts to deliver relief to impacted communities and bolster our ability to access federal resources,” said Governor Maura Healey. “We’re grateful for the public officials who have been going above and beyond to respond to this emergency and our hearts are with the people of Massachusetts who are confronting catastrophic damage to their homes, businesses and communities.”
“As a former Mayor, I know how devastating it is when severe weather damages your community, and I know how much municipalities rely on the support of their state and federal partners,” said Lieutenant Governor Kim Driscoll. “Our administration is committed to standing up for the people of Massachusetts and not only delivering the relief they need, but also helping them build resiliency to prepare for future emergencies.”
The emergency declaration gives the Governor the authority to issue recommendations, directives and orders necessary to protect the health, safety and security of Massachusetts residents and their property. The declaration facilitates the state’s efforts to respond to the emergency, including expediting the use of state resources and bolstering the state’s ability to access federal and interstate resources and assistance.
MEMA staff have been on the ground in impacted communities since Monday, working around the clock to support the local emergency operations centers, coordinating requests for assistance and securing thousands of sandbags to minimize the impact on communities. MEMA also coordinated additional staffing for the shelters, facilitated the procurement of sign boards, cots, and shelter equipment to support individuals with disabilities.
“With more rain in the forecast for Wednesday, additional flooding is expected that may compound lingering impacts from Monday’s storm,” said MEMA Director Dawn Brantley. “MEMA continues to work side-by-side with our local emergency management partners, and I urge residents to stay informed with the latest weather updates.”
“In the past few months, we’ve seen dramatic swings in weather. This is climate change, and it’s important for our administration to be there to help communities adapt to these impacts,” said Energy and Environmental Affairs Secretary Rebecca Tepper. “We’re zeroing in on our resilience approach, which includes collaborating with communities, weaving in environmental justice, and taking action to prepare for future significant weather events.”
“Our Office of Dam Safety team has been on the ground in Leominster since last night, working closely with state and local emergency management officials to inspect and assess the safety of over half of the dams in the city following the intense flooding from yesterday’s severe rainfall,” said Department of Conservation & Recreation Commissioner Brian Arrigo. “Our team identified that the Barrett Park Dam suffered serious damage due to overtopping and coordinated with the city to quickly find solutions to repair the damaged embankment. We will continue to work with the city and other dam owners to provide any technical assistance as needed.”
“MassDOT and MBTA personnel are ready and prepared to support infrastructure repairs and damage assessments from flooding for bridges, roadways and train corridors,” said Acting Transportation Secretary and CEO Monica Tibbits-Nutt. “MBTA General Manager Phil Eng was onsite near North Leominster Station and is working closely with Keolis to install a pipe to channel water under the tracks, rebuild the embankment and get commuter rail service restored. Highway Administrator Jonathan Gulliver has met with crews involved with emergency repairs and with crews deployed to support temporary traffic control measures for road closures. Our workforce will continue to collaborate with municipalities as communities recover from the severe weather impacts.”
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber | Massachusetts Economy | Government Affairs | State House News Service | Healey-Driscoll Administration | Kim Driscoll | Maura Healey
Source: https://www.mass.gov/
Below is a broad overview of what is available to support residents and businesses affected by flooding that was compiled by the Commonwealth of Massachusetts. More resources may be added as damage assessments continue. At this time, the flooding events are not a federally declared disaster, so FEMA individual assistance, public assistance and other services may not be available.
Emergencies
If floodwaters pose an immediate threat to your life or property, don’t hesitate to call 9-1-1 for emergency assistance.
Mass 211 partners with the Massachusetts Emergency Management Agency (MEMA) and local offices of emergency management to provide citizens with critical information and non-emergency assistance before, during and after emergency or disaster events. The Mass 211 Emergency and Disaster Services Line relieves pressure on 9-1-1 and emergency response teams by providing contact center services for citizens needing critical non-emergency public information and referrals for food, housing, financial assistance, etc.
Call 2-1-1 or visit https://www.helpsteps.com.
The Crisis Cleanup Home Cleanup Hotline is open to help Massachusetts residents affected by flooding. The hotline is expected to be active until August 25, 2023.
Individuals needing assistance with fallen trees, mold mitigation, tarping roofs, or flooring, drywall and appliance removal can call 617-207-5633.
The Disaster Distress Helpline (DDH) is the national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 to all residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters.
Call or text 1-800-985-5990
Español: Llama o envía un mensaje de texto 1-800-985-5990 presiona “2.”
For Deaf and Hard of Hearing ASL Callers: To connect directly to an agent in American Sign Language, click the “ASL Now” button on the DDH website or call 1-800-985-5990 from your videophone.
Safety Before, During, and After Flooding
Top 10 Tips for Rebuilding Healthy Homes After a Disaster | HUD
Homeowner’s and Renter’s Guide to Mold Cleanup After Disasters | HUD
Consumer Safety & Disaster Information
Guide to Disaster and Emergency Insurance Preparations
FAQs Regarding Homeowner’s Insurance Claims
FAQs for Disaster Victims | IRS
Single Family Housing Repairs Loans and Grants
What it is: Low-interest loans and grants for home repairs, improvements, or modernizations.
Eligibility Requirements: For loans, the homeowner must meet the income classification for very low income in their county. For grants, the homeowner must also be 62 or older.
What it is: Cash benefits for unemployed workers
Eligibility Requirements: Workers unemployed through no fault of their own
For Individuals and Families: Financial counseling can help you make decisions about how to move forward with rebuilding your life after a disaster. These counseling agencies have trained staff that can help you develop a budget for your emergency assistance funds, determine critical financial items that need to be addressed, manage your creditors and more.
National Counselors Available By Phone
Project Porchlight 877-833-1742
Operation Hope 888-387-4673
North Central Massachusetts | Chamber of Commerce | Economic Development | North Central Massachusetts Chamber | Massachusetts Business | Chamber of Commerce Member Benefits | Community Support | Business Resources | Flooding Resources

Over the course of six months, there will be 8 in person sessions but the in person is augmented with virtual sessions and small group discussions. Modules during the curriculum cover all aspects of successfully running a small business and a number of SME’s will be introduced to the participants, both nationally and locally. Both cohorts will be covered by the same instructor from last year who is the reason why the MA office decided to up our commitment to two cohorts and bring the program back to central MA again this year. The end product the small business achieves as a result of their participation is a growth and action plan that they develop.
Learn MoreUSA Luge announced a new partnership with Sitka® Creations, LLC, a graphic design studio providing clients with creative and effective graphic and web design, and visual communication services, making Sitka Creations the official marketing partner for the organization.
Founded by Tamar Russell Brown in 2002, Sitka Creations was first opened in Rockland, Maine with Russell Brown and a few freelance staff. Over the years, the business has expanded to locations in Martha’s Vineyard, New York City, and Leominster, Massachusetts. The business is currently based in Shirley, Massachusetts.
“While we were only recently introduced to USA Luge, our team at Sitka Creations was quickly embraced by the USA Luge family,” said Russell Brown. “We are proud to support the organization and its hardworking athletes with our expertise and knowledge in marketing and social media and look forward to sharing the journey toward the 2026 Games with the athletes, staff and fans.”
The partnership includes working to enhance USA Luge’s social media presence as well as offering the organization with a consistent look and voice as the 2026 Olympics approach.
“USA Luge is responsible for recruiting, developing, training, and supporting athletes to represent the United States at all levels of competition, including the Olympic Games. Most of our resources go to making the athletes and their sleds go as fast as possible and we operate very lean on the marketing side,” said Gordy Sheer, 1998 Olympic silver medalist and director, marketing and sponsorship, USA Luge. “Aside from creating visual templates for social media posts, creating posts, working with USA Luge on a monthly posting schedule, the Sitka Creations team also provided much-needed guidance. In short, they serve as an additional staff member and have fully (and easily) integrated themselves into our operations for which we are most grateful.”
The nine-circuit World Cup season will kick-off in Lillehammer, Norway on November 29-December 1, 2024, with the 53rd World Championships scheduled for February 6-8, 2025, on the 2010 Olympic track in Whistler, British Columbia.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA