E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
The North Central Massachusetts Development Corporation (NCMDC) has been designated as a “SBA Community Advantage Lender,” according to an announcement made today by Robert H. Nelson, Massachusetts District Director of the U.S. Small Business Administration. New England SBA Regional Administrator Wendell Davis and SBA MA District Director Nelson co-presented the designation to NCMDC President Roy Nascimento at a special event in Fitchburg.
US Representatives Nikki Tsongas and James McGovern; Massachusetts Asst. Secretary of Business Development and Trade Nam Pham; Fitchburg Mayor Stephen DiNatale; and numerous other business and community leaders also participated in the special event.
Established in the wake of the 2008 Financial Crisis, the Community Advantage Lender Program seeks to extend credit to small businesses in underserved communities. It accomplishes this by seeking out lenders with experience working with clients who fit this description and ensuring their loans. The SBA provides guarantees of 85% for loans up to $150,000 and 75% for loans above that and up to $250,000.
To qualify as participants, applicants to the program are required to fit at least one of four criteria. Among these are recognition by the US Treasury as a Community Development Financial Institution (CDFI) and certification as an SBA approved microlender. Beyond that, participants are required to direct 60% of their Community Advantage backed loans to “underserved markets”. These include neighborhoods identified by the census as boasting a median income at or below 80% of the area median income (AMI), businesses who primarily employ individuals from low to moderate income (LMI) households or census tracts, new businesses established within the last two years, and businesses qualified to participate in the SBA’s Veterans Advantage Program.

Already a SBA certified microlender and federally recognized Community Development Financial Institution, the NCMDC provides gap financing and serves as a lender of last resort for small businesses and entrepreneurs throughout Central Massachusetts. In doing so, it has lent out roughly $6 million since its inception in 1996, leveraged an additional $21 million in private funds, and created nearly a thousand jobs. During a recent review of its portfolio, roughly half of its existing loans were found to be located in low to moderate income census tracts. “We are very excited and honored to have been selected as an SBA approved Community Advantage Lender,” said Roy M. Nascimento, President & CEO of the North Central Massachusetts Chamber of Commerce and the North Central Massachusetts Development Corporation. “This new partnership with the SBA will go a long way in helping to support local small businesses and the economic growth of the region.”
“The power of the Community Advantage Program is that it allows mission-based lenders like North Central Massachusetts Development Corporation — the ability to better meet the financing needs of the region’s small business that grow and thrive beyond traditional microfinance levels,” said Bob Nelson, SBA Massachusetts District Director. “This new status will allow NCMDC to leverage the guarantee of the Small Business Administration, which is typically 75% – 85% of the loan, up to $250,000 — to help more promising small businesses obtain the right amount of capital they need to start, grow and build vibrant business districts.”
Among those speaking at Thursdays event were the region’s two US representatives. Congratulating the NCMDC for their designation, Rep. Tsongas stated that “So much American innovation occurs within small businesses and the federal government must play a deliberate role in supporting small business growth.” She went on to point out that “Partnerships between federal agencies and local organizations like the North Central Massachusetts Development Corporation are how the federal government can be a strategic partner.”
Rep. McGovern likewise stated that “Keeping our economy strong starts with smart investments in local small businesses. North Central 
Under this program, loans made by the NCMDC can be used for working capital, leasehold improvements, machinery and equipment, furniture and fixtures and refinancing of business credit card debt. Eligible businesses include manufacturing, retail, wholesale and service businesses usually having five employees or less at the time of application and meeting the definition of small business. The interest rates are flexible, but generally close to the current fixed market rate.
Forum to bring together tourism related businesses and organizations in the region
The Johnny Appleseed Trail Association (JATA) and the North Central Massachusetts Chamber of Commerce are pleased to announce the third annual Tourism Update Breakfast being held on Friday, March 23, 2018 at Chocksett Inn, 59 Laurelwood wood Road, Sterling MA. This exciting and fast paced breakfast event features industry experts who will share their professional insights on marketing North Central Massachusetts. The 2018 breakfast program is sponsored by the Chocksett Inn of Sterling, MA.

Lisa Strout, Director of the Massachusetts Film Office, will discuss the film industry in Massachusetts and its direct impact on North Central Massachusetts as the industry continues to grow. The MA Film Office is the state agency dedicated to promoting the Commonwealth as a premier location for commercial, film and television production. Lisa Strout has been at the helm of the Massachusetts Film Office since June of 2011, and has overseen over 50 major film and television productions throughout the state during her tenure. Lisa was formerly the director of the New Mexico Film Office for nearly a decade, during its production boom. She has 33 years of experience in the film industry, including 20 years as a location manager in New England, New York, California, New Mexico, Texas, and Italy. Films include: Mystic Pizza, Falling Down, Dante’s Peak, Room with a View and Thirteen Days. In addition, she managed the New York City offices of Merchant Ivory Productions for two years.
Tony D’Agostino, has been with the Massachusetts Office of Travel and Tourism for more than ten years as the Director of Research. In that time, D’Agostino’s main projects have been related to studying the volume of tourists, visitors and the economic impact of tourism spending in Massachusetts. These reports support the marketing initiatives and activities of the sixteen regional tourism councils across the Commonwealth. Mr. D’Agostino’s presentation will highlight

visitor trends, top visitor markets and the impact of tourism for the state and region.
“Tourism is important to the future of North Central Massachusetts and plays an increasingly important role in our local economy” said Roy Nascimento, president of the Johnny Appleseed Trail Association. “We organize this annual program as a way to bring tourism related stakeholders in the region together to share best practices, learn new trends in the industry and to take advantage of new opportunities to better market local businesses and the region to visitors.”
The Tourism Update Breakfast is open to all community members and will run from 7:30 am to 9:30 am. The cost is just $20 for JATA and North Central Massachusetts Chamber of Commerce members/$30 for non-members and includes a breakfast buffet. Registration can be done online at www.northcentralmass.com. Pre-registration is required. For more information or to register, please contact the Chamber at 978.353.7600 ext. 235 or visit www.northcentralmass.com.
The next edition of the North Central Massachusetts Chamber’s popular Good Morning North Central breakfast series is scheduled for Friday, March 9, 2018 from 6:45 a.m. to 9:00 a.m. at the Doubletree by Hilton, 99 Erdman Way, Leominster, MA. The March edition is sponsored by Apex Properties.
The Good Morning North Central series is a high-profile, fast-paced and educational breakfast program geared towards executives, senior managers, professionals and business owners. Each of the programs has a business-oriented focus and features popular speakers to present on topics of interest to local businesses.
The featured speakers for the March edition are David Scorey, general manager of Keolis Commuter Services (who manages the MBTA) and Robert Coughlin, president of MassBio.
As General Manager for Keolis Commuter Services, David Scorey oversees all aspects of the MBTA Commuter Rail service in Boston. He brings nearly 30 years of experience in the passenger rail industry, most recently serving as Managing Director for Southern Railway, one of the largest and most complex railroads in the United Kingdom, with 2,200 trains and 600,000 passenger trips each day. Southern is managed by Govia Thameslink Railway, a joint venture between Keolis and Go Ahead. In his role as GM of Keolis Commuter Services, David is focused on continuing to improve service, performance and customer satisfaction across the system.

As President and CEO of the Massachusetts Biotechnology Council, Bob Coughlin’s mission is to advance Massachusetts’ leadership in the life sciences to grow the industry, add value to the healthcare system and improve patient lives. Over the last decade, Bob has truly become a champion for patients by ensuring innovative companies have the best environment possible to research, develop, and commercialize breakthrough therapies and cures for people around the world who need and deserve them.
Bob has spent his career in both the public and private sectors. Before joining MassBio, he served as the Undersecretary of Economic Development within Governor Deval Patrick’s administration, where he prioritized both healthcare and economic development issues and was a strong advocate for the life sciences industry in Massachusetts. Prior to that, he was elected as State Representative to the 11th Norfolk district for three terms. Bob has also held senior executive positions in the environmental services, capital management and venture capital industries.
The cost is just $25 for Chamber members/$40 non-members and includes a breakfast buffet. Season Tickets are also available for purchase. Pre-registration is required. For more information or to register, please contact the Chamber at 978.353.7600 ext. 235 or visit www.northcentralmass.com.

NewVue Communities is a non-profit organization, located in Fitchburg, MA, that serves 22 communities in central Massachusetts. Since its founding in 1979, NewVue Communities has endeavored to improve local communities and the lives of their residents, regardless of their background. The contribution from Hometown Bank Community Foundation helps to support the various programs and services provided by NewVue Communities, including affordable housing, financial literacy, education and foreclosure prevention. It also helps with small business technical assistance for the creation and retention of jobs. Marc Dohan, Executive Director of NewVue Communities, stated that NewVue Communities “envisions healthy neighborhoods where residents choose to live, work and invest.”
Hometown Bank Community Foundation, Inc. was formed in early 2016 by bankHometown, a state-chartered cooperative bank headquartered in Oxford, Massachusetts with $730 million in assets. Christina DiRusso, assistant vice president of commercial lending for bankHometown, serves on the board of NewVue Communities. In addition, a number of bankHometown employees also serve as speakers at NewVue’s first-time homebuyer seminars.
bankHometown has served its communities since 1889 and operates thirteen full service branch offices; eight located in central Massachusetts and five located in northeastern Connecticut. Depositors of bankHometown have their deposits insured by the Federal Deposit Insurance Corporation for amounts up to $250,000 with amounts in excess of $250,000 insured in full by the Share Insurance Fund, a private excess insurer.
January 18th is National Get to Know Your Customers Day! SJ Markham & Son, Inc. is celebrating by inviting all current customers to lunch on Thursday, January 18th from 11am-2pm. As a family-run company, we pride ourselves on treating our customers like family and want to use this holiday to get to know everyone more. Stop by for a few minutes or spend your entire lunch break with Lisa, Michaela, Emma, and Dottie. There will be lunch and a raffle with multiple prizes. We hope to see everyone at 365 Main Street in Fitchburg, MA to celebrate!
See our Facebook Event for more details!
Now that the frigid Arctic air has left (albeit temporarily), it’s time to schedule classes so that people can apply for their LTCs and learn how to defensively protect themselves and their families. Also, learn how to better your chances of survival in the event of an active shooter event wherever you might be. With that said, following are the latest scheduled classes. More to come as the weather gets warmer.
CLASS: Active Shooter/Civilian Response
WHEN: Saturday, February 17, 2018
TIME: 9 am to 12:15 pm
LOCATION: Blackstone Valley Chamber of Commerce
670 Linwood Ave., Bldg. A
Whitinsville, MA 01588
COST: $45 (payable by credit card, check or cash)
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CLASS: Home Firearm Safety with Live Fire
WHEN: Saturday, February 24, 2018
TIME: 9 am to 4:30 pm
LOCATION: South Fitchburg Hunting & Fishing club
60 Warren Road
Townsend, MA 01469
COST: $125 (payable by credit card, check or cash)
Call A+ Firearms Training of MA to register for a class or acquire more information.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA