E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Funding to support new tractor purchase
The North Central Massachusetts Development Corporation (NCMDC), the economic development arm of the North Central Massachusetts Chamber of Commerce recently approved a $44,000 loan to RA Aldrich Trucking in Fitchburg to assist with the purchase of a 2020 Peterbilt tractor Model 389 to replace the current truck that NCMDC financed a couple of years ago.
“When I started my business three years ago, I applied for a loan to facilitate the purchase of my first truck to make petroleum deliveries,” said Rafael Aldrich, owner, RA Aldrich Trucking. “Thanks to the financial assistance and support from the North Central Massachusetts Development Corporation, I’ve been able to update my equipment and continue growing my business.”
As a microloan lender, NCMDC can provide loans to small businesses up to $250,000 for working capital, real estate, equipment, inventory, expansion and working with our banking partners to provide gap financing for the final piece of a project.
For more information about the NCMDC loan programs, please call 978.353.7607 or visit NorthCentralMass.com or ChooseNorthCentral.com.
Aristotle once equated the essence of life to serving others and doing good. While the philosophy seems like a fulfilling endeavor, it’s not quite practical given that we lead super busy lives. With our already jam-packed schedules, it’s impossible to think of giving away your time and energy for free without a financial reward.
However, volunteering is beneficial for several reasons, and the best part about it is that it doesn’t have to take up much of your time and effort. The advantages of volunteering not only benefit the community, or person receiving the assistance, it also benefits the individual or the organization offering the help.
Such benefits can probably explain why there has been a steady rise in popularity in volunteering in the past few years. Research shows that more than 25% of adults in the United States volunteered from 2008 to 2017, with women taking the lead at a staggering 27.8% against 21.8% of men.
So why is there a spike in volunteering? Well, it seems as though more and more people are starting to realize the immense benefits one can derive from volunteering. People are beginning to see how helping each other benefits all parties involved, and more businesses are joining the helping bandwagon.
A huge benefit that volunteering has is its impact on the community. It allows organizations to connect to the community to improve it. Even helping out with small tasks can make a significant difference to the lives of those in need, and it’s a two-way street.
Setting aside time to help others helps employees network and make new contacts and friends by sharing activities. Volunteering allows employees from different companies in the Chamber to meet for a common goal and form connections. These connections made during the volunteering process make for an incredible opportunity to expand business ties outside the organization.
Scientists coined a term for the physical effect doing good deeds has on the human body. The term is known as Helper’s High. Volunteering promotes good physical and mental health by counteracting the effects of anger, stress, and anxiety while also combating depression by maintaining a regular contract with others. It also increases self-confidence and provides employees with a sense of purpose, thus increasing employee empowerment.
Teaming employees up outside of the work environment to participate in a worthwhile activity fosters a sense of teamwork. Pulling together to partake in a common goal, especially a community project or charity, helps employees build bonds that last long, thus making for a renewed sense of commitment to the job and one another.
According to research, organizations that integrate social impact into their daily processes can increase sales by about 20% and productivity by 13%. Such organizations also drastically reduce employee turnover while increasing the company’s share price by up to 6%.
Volunteering lets employees use their already learned skills to better the community. They can also use the opportunity to acquire a valuable skill that can come in handy in the work environment. Employers don’t require financial investment to offer opportunities for employees to develop or enhance their skills.
Organizations that go out of their way to help the community by working in new environments usually earn a positive reputation for their good deeds. Nowadays, people want to associate themselves with brands that are working to create change in society. Therefore, volunteering in new or familiar environments helps establish relationships with customers and helps build brand awareness and loyalty.
With the benefits of volunteering being evident, we hope that more enterprises become more involved in helping. The more value we add to others, the better our world becomes. So why not start today?
Celebrating its 50th Anniversary this year, Micron Solutions in Fitchburg is a world class contract manufacturer for the Medical Device, Defense and Life Sciences markets.
It strives to be a true manufacturing “one stop shop.” According to the website, where others are forced to outsource numerous core components increasing cost and lead times, Micron has expanded its capabilities to offer an integrated set of services to handle jobs completely in-house.
“Our mission,” explains President & CEO Bill Laursen, “is to be the go-to partner for our clients. We develop elegant, yet robust automated manufacturing solutions. We function like other larger contractors yet offer a hand-crafted, personalize business experience.” Micron works with clients of all sizes to provide manufacturing solutions and assembly services to expeditiously help its customers meet their goals.
As Micron’s website explains, “our specialties include Precision Machining, Thermoplastic Injection Molding, Mold Making, Assembly Services and Sensors. Whether it is partnering with clients to help with design for manufacturing on new programs or to support existing applications, Micron Solutions, Inc. is prepared to commit all resources necessary to find a solution. As a Full-Service Supplier, each member of our manufacturing, engineering, research and quality teams stand ready to work in collaboration with clients to meet any challenge.”
Founded in 1972, Micron now employs 120 people in its 120,000-square-foot manufacturing facility. As the website states, Micron “is capable of serving customers’ projects from start to finish.” Laursen explains the company’s core values are to “do it right the first time!” He strives to build a “customer-focused, collaborative” work culture. Even during the past two years amidst the COVID-19 Pandemic, he noted how proud he was of his loyal team. During the business slowdown, Laursen noted “Our folks wanted to come to work. We were proud to maintain our team.”
Evidence of the company’s commitment to its employees and its clients shows with its regular “Micron Matters” town-hall style meetings with employees and management. In those meetings, Laursen notes they are always focusing on celebrating the company’s collaborative work culture, accountability and continuous improvement.
As a local business, Laursen said Micron supports the local community by providing employment opportunities through internships and co-ops to local high school and college students. Many returned to work for the company during and after completing school. He also highlighted the strong legacy of manufacturing in North Central Massachusetts. While the business has clients world-wide, he said the region’s close proximity to the healthcare and bioscience industries provides tremendous opportunity. They primarily rely on their sales force, social media and their website for promotion but, Laursen added, Micron’s customers are the businesses strongest source.
Laursen credits a company advisor by the name of Mike Kelly as one of Micron’s biggest influencers in its ability to grow the business. Retired after a successful career at several large Medical Device companies, he said Kelly has been instrumental in the company’s success in creating an “honest, helpful work environment.”
As the website concludes, “we strive to provide results that exceed your quality requirements, meeting your financial needs and help grow your business.” Yet, even with its customer and client focus, Laursen notes the company’s highest priority is safety – it has all culminated in 50 years of success for Micron.
Local, woman-owned and operated graphic design and marketing studio looks back on 20 years of growth
Shirley, Mass.—Sitka® Creations, a graphic design studio providing clients with creative and effective graphic and web design and visual communication services, is celebrating 20 years in business this November.
Founded by Tamar Russell Brown in 2002, Sitka Creations was first opened in Rockland, Maine with Russell Brown and a few freelance staff. Over the years, the business has expanded to locations in Martha’s Vineyard, New York City, and Leominster, and moved to its current location in Phoenix Park in 2013.
“Moving to Phoenix Park gave me a real vision that I could grow my business,” said Russell Brown. “In 2015, I started offering payroll, and in the last three years offered benefits, such as health insurance and paid time off, in an effort to continue to grow and provide our team with what they need. Today, we have six employees and three contractors.”
Sitka Creations serves a variety of small businesses, and arts and culture organizations, in the food, retail, manufacturing, IT, and legal services industries. “We have a handful of clients in almost all of the places where I have done business in the past,” added Russell Brown. “While we are small, we are versatile and can offer clients a variety of services based on their unique needs. Typically, we essentially become contributing members of the client’s team.”
Like many entrepreneurs, Russell Brown took her passion of art and of being an artist as the drive for opening her business, while also looking up to her father, a small business owner himself.
“This started as a way to make extra money, but it was always in my head to design more creations than what I could do at my day job,” she said. “In my free time, I would try to obtain design gigs that were of interest to me, and since I loved working with clients directly, I made the transition to that of business owner.”
Russell Brown earned an associate degree from Nashville State Technical Institute and a bachelor’s degree in Visual Communication from Rhode Island College. She is also certified in photography, Teaching English as a Foreign Language (TEFL), and Teaching English to Speakers of Other Languages (TESOL).
A resident of Fitchburg, Russell Brown volunteers with various organizations within the community. She is Chair of the Fitchburg Cultural Council, a Founder of the Fitchburg Open Studios event, and on the board at the Fay Club. She previously served on the Mount Wachusett Community College Design Board, the Montachusett Regional Technical Vocational High School Design Department Advisory Committee and is in her second term on the Rhode Island College Alumni Board, where she also served as a mentor to aspiring web developers.
Russell Brown and her team will be recognizing her 20 years in business at an invitation-only event on November 2 to look back on their success while thanking clients, partners, and friends for their support.
Virtual seminar on how to stay safe online
WHAT: As part of the Fidelity Bank LifeDesign Workshop Series, the community is invited to attend a free workshop, “Being Smart About Cyber Security.” Participants will learn about the current cyber threat landscape, current attacks, and steps to prevent cyber attacks.
WHERE: Virtual; registration at www.fidelitybankonline.com/cyber
WHEN: Tuesday, October 18, 2022 from 5:30 to 6:30 p.m.
WHO:
Brad Kirlin, Senior Vice President, Chief Technology Officer, Fidelity Bank
The Elementary School and former Junior High will be the new home to Senior Center and 3 Gardner Nonprofits
Gardner – October 4, 2022 – Gardner’s Waterford Street School, recently vacated after completion of the new Gardner Elementary School, will begin a new mission in the coming months. The former school is set to become the new home of four important Gardner institutions – The Gardner Senior Center, the Gardner Community Action Committee, GAAMHA, an organization dedicated to providing employment and treatment for individuals with disabilities and substance use disorders, and Growing Places, which aims to provide communities with sustainable, local produce.
In addition to providing a suitable home for these four institutions, including considerations of safety and access for the Senior Center, the quick turnaround in occupancy at the Waterford Street property will provide the City with a consistent source of revenue in what would otherwise be a disused building.
There will also be a Constituent Service Office at the location where members of the public will be able to meet with different City service departments and elected officials by appointment or scheduled office hours.
Speaking on the long-considered but quick-coalescing development, Gardner Mayor Mike Nicholson said, “The first time we talked about this project was in September of 2020, when I mentioned to Representative Zlotnik and Council President Kazinskas that I’d like to see the Senior Center moved to Waterford Street to get all of its services in a one floor building, and the project really took off from there. For the next year and a half, working with his office, we were able to set up meetings with the different organizations to get us to where we are today.”
Key to Waterford’s repurposing was State Representative Jonathan Zlotnik, who noted the opportunities that would arise from having the four organizations share a common space and resources. He stated “This project will meaningfully repurpose this building and provide these organizations with much needed space to improve and expand services. There are many advantages this will provide and present great opportunities for collaboration. As a former student, and the son of a former teacher at Waterford Street School, I’m very happy that we have been able to work to see this building continue to serve this community.”
Speaking at a press conference on Monday to announce the project, City Council President Elizabeth Kazinskas said “I think this is going to be an exciting use of the space here at Waterford. As a former student of Gardner Junior High, it’s really nice to see something come of this space, because there are a lot of wonderful memories that were made for students over the years, just as there will be for the people that are coming here.”
At the press conference, the video of which can be found on the City’s YouTube channel, Mayor Nicholson noted that this initiative compliments the work the City has done over the last two years to prevent and reduce the number of vacant buildings and problem properties in the City.
“We’ve done a lot of work in Gardner to revitalize vacant buildings and hold landlords accountable and we need to hold ourselves to the same standard,” said Mayor Nicholson. “Today’s announcement shows just that. This new Community Center will utilize the space in a way that truly benefits the City’s residents by growing what these organizations do and allowing them to collaborate in a more effective environment.”
The press conference also made plain the enthusiasm of Waterford’s four new tenants. Speaking on behalf of the Gardner Senior Center, Director Mike Ellis outlined some of the specific advantages he saw for his organization in the upcoming move.
“The Gardner Senior Center is really energized and excited about moving here to Waterford. We currently have three major issues facing us on a daily basis. First, if you’ve ever come to the Senior Center for an event, you know that parking is an issue. Here at Waterford we have ample parking for folks to come and attend many of our programs. The second issue is that our current building doesn’t allow us to do many large programs at the same time. This move will help us provide more programs to our seniors simultaneously. Third, it’s not going without notice that the Gardner Senior Center stairs are precarious. In fact, over the last fifteen months, we’ve had several major incidents that have required us to call emergency services. Coming to Waterford affords us a facility on a single floor so that we’ll have better access, more opportunities, and a safer environment.”
Julie Meehan, the Director of the Gardner CAC, which currently shares a building with the Senior Center, echoed similar sentiments to her neighbor. “Many people know the CAC as the largest food pantry in the city, but beyond the pantry we also have free community meal sites, toys for tots, medical transportation for seniors, Thanksgiving and Christmas food baskets, and emergency assistance for housing and heating. This move is very important because it allows our agency to have all of our programs centrally located as opposed to scattered throughout the city.”
Ayn Yeagle, the Executive Director of Growing Places, said “One of the things that we work on is filling food system gaps. The pandemic certainly helped to make apparent the food insecurity issues we have in our region. We have 190 farms in North Central Massachusetts and our farmers are growing beautiful crops of all different types, but they don’t really have a way to get it to everybody. What Growing Places does is fill the distribution and aggregation gaps. What Waterford will do is that it has a school kitchen and we’re going to retrofit it and create a processing center so we can create value-added products for our farmers and our community, such as taking apples and making apple sauce, or apple chips, or maybe even some apple pie if you’re lucky.”
Tracy Hutchinson, the Chief Executive Officer of GAAHMA, and Shawn Hayden, its Chief Operating Officer, like their future neighbors, saw opportunity for growth in their organization. “As excited as we are about the expansion of our community-based day program here at Waterford Street School, that actually triggers another exciting expansion for GAAHMA” said Hayden “There will be another opportunity for the City in that the space that’s freed up at our Coleman Street headquarters will actually be able to pivot and expand our growing outpatient behavioral health services to provide mental health and addiction counseling for people in the city.”
Asked when the move was expected to come to fruition, officials emphasized that while there were several steps still to come in the process, they were confident it could be undertaken some time in 2023.
Nicholson concluded by thanking Representative Zlotnik for the integral work he played in getting this project to where it is today. “I want to thank Representative Zlotnik for his help in getting this project off the ground, by helping bring these organizations together and providing state funds. I’d also like to thank all of these organizations for their continued investment in our community.”
In order for this initiative to take place, the School Committee must first vote to transfer the building from the School Department to the City for ownership. The City Council must then approve the Senior Center moving to the location and approve the lease agreements for the tenants moving into the location.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA