Your Business Fuels You – So Why Are You So Tired?

As business owners, we understand what overwork feels like. We throw ourselves into growing and promoting our businesses, we devote ourselves to our customers and clients — and yes, we end up exhausted.

That tired feeling that weighs you down might come from any of several sources. Once you understand why you’re so tired, you can start to make some changes to give you the energy you need to run your business. Take a look at some of the sources of exhaustion as well as some tips to boost your energy so you can accomplish what you set out to do.

What’s Making You So Tired?

When we’re honest without ourselves, we can usually pinpoint the reasons we’re tired. But sometimes they’re not so obvious. Generally, that fatigue you feel boils down to one of three reasons:

1. You’re Not Taking Care of Yourself

Are you eating well, sleeping well, taking time for yourself? As entrepreneurs, sometimes we don’t even know the answer to those questions — but the answers can have a profound effect on our energy level. Maybe you’re giving yourself a boost with sweet snacks, relying on the sugar high to keep you going.

And then there’s caffeine. Yes, that cup of coffee in the morning gets you going — but if you’re drinking more four cups a day (that’s the equivalent of two energy drinks, by the way), the crash you feel when the caffeine wears off can be exhausting.

How about your sleep habits? Do you stay up scrolling through social media and realize you’re going to bed an hour (or two) later than you should? If you don’t practice good sleep hygiene, you can’t expect to arrive at your office with the energy you want.

2. You’re Stressed

You might be proud of how many hours you work per week to keep your business thriving — but those long hours are the primary cause of your exhaustion. And when you don’t give your body time to unwind, it forgets how to do relax. How many nights have you spent staring at the ceiling in an ending cycle of stress as you review everything that went wrong yesterday and all the things that might go wrong tomorrow.

Stress affects your body’s hormones in a negative way, so the problem feeds on itself. When you’re stressed, your body produces cortisol, often known as the “stress hormone” — and its presence in your system keeps you awake, which makes you more exhausted, which makes you more stressed — and the vicious cycle continues.

Of course, the workplace isn’t the only source of stress. If your relationships or home life causes stress, or if your personal to-do list is piling up, you’ll find yourself surrounded by negative emotions in all directions.

3. Your Body is Working Against You

We talked about cortisol, the stress hormone, above. But other hormonal imbalances can also make you fatigued and irritable. Estrogen, progesterone, melatonin and thyroid imbalances should all be treated by a physician. Various auto-immune diseases, such as lupus, fibromyalgia, Lyme disease, and Hashimoto’s thyroiditis, can all affect your energy level. Once you’ve made the appropriate lifestyle changes, if you’re still feeling regular exhaustion, don’t try to diagnose yourself, but head to your doctor’s office for diagnosis and treatment.

How to Boost Your Energy During the Work Day

Fortunately, there are proactive steps you can take to end fatigue and regain energy. Take a look at some small things you can do to boost your energy levels.

  • Unwind before bedtime. Turn off your screens — TV, computer, and smartphone — at least two hours before you go to bed.
  • Take breaks during the workday. Many people finding that taking just a few minutes for deep breathing and meditation helps refocus their mind and their energy.
  • Clean up your sleep hygiene. Abstain from caffeine before the evening, and go easy on alcohol. Turn your bedroom into a haven, with blackout curtains and a noise machine if needed — and don’t lounge on your bed outside of your normal bedtime.
  • Hand off tasks other people can do. If you’re working 60 to 80 hours a week, ask yourself how much of that time is spent doing things only you can do. Delegating routine tasks to others will help rejuvenate your energy and your mindset.
  • Get some exercise. Climb the stairs to your office. Park as far from the front door as possible. Take a walk at lunch. Exercise releases all sorts of good chemicals that boost mood and energy.
  • Get outdoors. Sometimes staring at the same four walls produces exhaustion (even if one of those walls is a window). Make sure you get outside your office for part of your workday each day.

Should you design your own website?

Every business needs a website — even businesses that only operate in the local area. But what do you do if you’ve recently started your business and you don’t have the money to hire a web designer? Many business owners consider designing a site on their own, but is that really your best option?

Using an Online Site Builder

If you don’t need an elaborate site, you could build one using one of the many online site builders — such as Squarespace, Weebly, or Wix. These sites have drag-and-drop builders that make designing a site so simple a toddler could do it. If you decide to go this route, you should purchase a domain name from a domain registrar company such GoDaddy or Namecheap and purchase the monthly package that gets rid of the site’s branding. This way, your website looks completely professional.

Keep in mind, when you use an online site builder to create your website, you’re required to pay a monthly hosting fee to keep the site up and running. It could cost you anywhere from $18 to $40 per month, and you can’t create really intricate websites using a site builder. You create your website by simply altering a template. So if you want a more elaborate website for your business it’s not a good option for you.

Designing a Self-Hosted WordPress Site

A self-hosted WordPress site is also an option for anyone who wants to design his or her own site. You can purchase tools that make the building process a lot easier — such as Divi or Beaver Builder — for a one-time fee. These plug-ins let you use drag-and-drop technology to design your website. You still need to purchase a domain name and you’ll need to pay for monthly hosting — but it’s a lot less expensive.

It’s important to understand that there is a learning curve when using plug-ins that let you build your website like a drag-and-drop site builder would. The good news is, there are plenty of tutorials online — both on the developer’s website and on YouTube — that show you a step-by-step process for creating practically any type of site you want. However, it can be rather time-consuming and you might need to know a little bit of coding to create the site you want, so if you really don’t like technology, a self-hosted WordPress site probably isn’t the right option for you.

Hiring a Website Designer

The freelance web designer space is a crowded one, which is good news for you. With so much competition online, you can find web designers design complete sites for a few hundred bucks, as well as designers that charge thousands. When choosing your designer there are a few things you should keep in mind:

Cheaper isn’t necessarily better — web designers who charge more are likely more experienced.

Look at the web designer’s portfolio before you sign a contract. If the designer doesn’t have a portfolio, it’s not a good option. Also, it’s important to choose a web designer that has designed websites with similar design elements and features to what you want.

Ask for references, and follow up with them. It’s easy to lie about your experience and quality of work online, so you shouldn’t choose a web designer based solely on his or her portfolio.

When it comes to designing a website there are options available for everyone. It’s up to you to decide what type of website you want and whether you have enough confidence in yourself to get the job done easily.

Weekly Roundup – Taxing and Spending

Article Source: State House News Service

Author: Matt Murphy

Welcome to post-pandemic Beacon Hill, where the political fights over how vaccine doses should be distributed have been replaced by quarrels over who gets to decide how to spend surfeits of money, and where to potentially get more.

If you extended your holiday weekend and are just tuning in, Gov. Charlie Baker and the Legislature got into a bit of a tiff this week over who should have the final say over how $5.28 billion in federal relief money gets spent, with four cities – Chelsea, Everett, Methuen and Randolph – caught in the middle.

This happened as Senate President Karen Spilka and House Speaker Ron Mariano scheduled a vote for next Wednesday on the $2 billion “millionaires’ tax” and Department of Revenue Commissioner Geoffrey Snyder released live images of himself swimming in money, DuckTales-style.

(Ok, the latter didn’t really happen, but it almost could have.)

It all started Tuesday morning as legislators and staff were sifting through Memorial Day weekend email and Spilka and Mariano announced that they planned to move the state’s full American Rescue Plan Act allowance into a separate fund from which the Legislature, and only the Legislature, could appropriate it.

Baker quickly threw a flag on the power play, stating that not only was it not necessary, but it could slow down the state’s ability to quickly put that money to use stimulating the economy.

Furthermore, he had promised, at the urging of members of the Congressional delegation, to give the aforementioned four cities $100 million that they had been short changed due to federal funding formulas. If the money was moved into a segregated fund, he could no longer transfer the money and the cities would have to wait, he said.

“If he says that he has that authority, then he could have cut a check a week ago,” Rep. Dan Hunt, chairman of the House Committee on Federal Stimulus and Census Oversight, responded. The Dorchester Democrat was referencing the fact that the money had apparently arrived from the feds on May 19.

And as it turned out, a senior administration official said Baker had been planning to announce the release of the funds the next morning in Chelsea, but cut it from the script rather than risk antagonizing legislative leaders.

Baker responded to questions about the money at his Chelsea event by indicating that he would raise the issue with Mariano and Spilka, adding, “I hope they see it the way we do.”

They didn’t.

The two Democrats suggested they were the ones with the sense of “urgency” to rush to rescue of Chelsea, Everett, Methuen and Randolph, but they offered no timeline to appropriate the money and referenced a “robust legislative process,” which is almost never confused with urgency.

So, Baker on Friday went ahead and released the money anyway, and the total was $109 million.  Sens. Elizabeth Warren and Ed Markey and Rep. Ayanna Pressley applauded the move, and Mariano and Spilka said they were “glad” the four cities would be receiving the additional funds.

“The Senate and House look forward to working with the Administration and the public in an open and transparent process to equitably distribute federal funds,” Mariano and Spilka concluded.

But while the saga of the $109 million may be over, Democratic leaders are still moving ahead with plans to seize control of the funds, and this may not be the last clash over how to handle billions of uncommitted cash.

With an election year around the corner, DOR announced that the state took in $4 billion in taxes in May, beating estimates by more than $2.1 billion and putting the state on track to collect nearly $4 billion more than it expected on the year. Hence, Snyder’s metaphorical coin dive.

While some of that has to do with the fact that the tax filing deadline was moved this year from April to May, it still marked the continuation of a trend that has state leaders contemplating a sizable surplus at the end of the fiscal year.

That, too, will need to get spent, or saved, or perhaps returned in the form of tax relief.

Spilka and Mariano did not foreclose the idea that federal relief funds “may potentially be spread out over a number of years to ensure our continued economic vitality,” which could form a bridge between today and the day millionaires start paying higher income taxes.

The two Democrats announced that they planned to call a vote next Wednesday on a constitutional amendment to impose a new 4 percent surtax on income over $1 million, with the intention of spending it on transportation and education.

It’s the second and final vote required before the question would be put to voters on the 2022 ballot, and it is expected to pass despite the current strength of the state’s financial footing. Advocates still believe the new funding sources will be needed long-term to address learning gaps, public transit and traffic congestion.

As for that visit to Chelsea, Baker still made the short drive north to the city’s always-crowded Market Basket and announced a new partnership with the grocery chain.

For three days this week and three days next week, pop-up vaccine clinics will be run in Market Basket parking lots in Chelsea, Fall River, Lawrence, Lynn and Revere and anyone getting a shot will receive a $25 gift card for groceries.

The promotion is part of the administration’s newest strategy to reach the remaining pockets of unvaccinated residents by making the COVID-19 vaccines more accessible, including in hard-hit communities of color and to other groups showing signs of vaccine hesitancy.

Baker has also reached out to Treasurer Deborah Goldberg to inquire about the logistics of setting up a vaccine Lottery, as states like Ohio and California have done, and vaccine promotions are being run at venues like Polar Park in Worcester.

The targeted approach means a winding down of the mass vaccination sites that were so central to the early phases of the administration’s vaccine program.

Gillette Stadium was the first mass vaccination site to open in January and it will be the first to close on June 14. The site at the old Circuit City in Dartmouth will be the last to close July 13.

STORY OF THE WEEK: One hundred million dollars between friends.

SONG OF THE WEEK: You know what they say about having mo money. It brings mo problems.

HUB International Embraces Change Throughout the Pandemic

HUB International started with Rome Insurance in 1939, and expanded over the years into commercial insurance. They were purchased by HUB International in 2007, becoming a multi-faceted insurance agency and brokerage firm, expanding to employee and retirement benefits, individual wealth planning, bonds, and more. They are currently the largest agency is Massachusetts for personalized insurance, such as home, automobile, and more.

HUB International grew through word of mouth and individual efforts: mailing campaigns, radio advertising, phone communication, and now through digital marketing such as social media platforms.

According to their website, HUB International’s company mission is “to protect and support the aspirations of individuals, families and businesses, to empower our employees to learn, grow and make a difference in their communities.”

“As an agency, HUB has a lot of experience in vertical industries like transportation industry and financial institutions, hospitality, real estate, and medical, including specialty lines like directors’ and office insurance,” said Gary Costello, Vice President and Producer at HUB International.

They specialize in various growing needs of business owners. Costello himself specializes in commercial insurances for workers’ compensation, product liability, and physical assets of a business.

For the future, HUB International plans to continue what they have been doing all along, and adapting that to the “new normal” and to the realities around us.

“Thankfully, the HUB has really quickly and we are fortunate to have done so,” said Costello. “Zoom meetings were few and far between pre-pandemic but are now a part of the lifestyle.”

He also adds that the North Central Massachusetts Chamber of Commerce has been incredibly helpful throughout the pandemic.

“If it wasn’t for people like the [North Central Massachusetts Chamber of Commerce], business would lose the voice that they needed. They get personally involved in the business owners as customers, and are a great support system and advocate for those businesses,” he said.

HUB International’s Fitchburg location is currently closed, but the employees from there are enjoying working from home and adjusting pretty well the further everyone gets into the pandemic.

“We are trying to do more sales virtually through Zoom, by phone call, and face-to-face when necessary,” Costello said. “Thankfully, travel is coming back and meeting at the client’s office depends on the client. More and more clients are inviting us to their offices, with proper protocols in place.”

You can contact HUB International through their website at www.hubinternational.com to speak with an agent in your local area.

“Every day could bring a new challenges, and life is changing as we speak,” said Costello. “Hub is always trying to create new ways to reach out to the public and customers. Change is inevitable and you just have to embrace it. “

Weekly Download: You’ll Lose Customers the Same Way You Gain Them

Marketing and advertising are only part of the equation when attracting new clients. Service is perhaps the single most important aspect of any business. If your business provides good service, but you are still losing clients, it is important to identify the reasons. We have identified some of the problems local businesses encounter when marketing to potential and existing clients.

Many entrepreneurs and small businesses in the service industry have difficulty determining value. Whether you want to be at the top or bottom of the price range, or somewhere in-between, you do need a starting point. Research what other companies in similar markets are charging for their services. Setting your price too low at first can make it difficult to retain clients once you have to raise them.

Let’s look at some of the factors that influence client retention.

The Importance of Appearance

Consider the appearance of the company. When marketing your business, do you advertise low prices or a fast turn-around? Are you focused on creating an image of luxury and comfort, or are you targeting teens? Take a hard, realistic look at what your marketing and ads say about the business, and how this influences a potential or current customer’s perception.

Consider whether your image has changed recently. For instance, consider a clothing store that has provided family clothing in the past and has now chosen to focus on a teens, neglecting their current customers. This example illustrates an obvious change that may or may not be in the businesses’ best interest, but is one that will lead to the loss of existing customers. Will these changes bring in enough new customers, and revenue, to replace what is lost?

Is the business “user friendly”? Potential customers are typically courted during the sales process, offered deals, and presented with a can-do attitude. This can create a two-fold problem. First, are you actually able to provide what has been promised once the client is retained? Secondly, are you putting this much effort into retaining current clients? Is any effort put into retaining current clients?

Build Customer Relationships

Creating a relationship with customers makes it easier to not only retain them, but to obtain new customers as well. Word of mouth is the best advertising. A satisfied customer will sing your praises, while an unsatisfied customer can wreak havoc on the reputation of your business.

Customer service is a valuable tool that should be implemented. Take time to foster a relationship with your regular customers and learn what you can do to increase their satisfaction with your products or services. You will gain valuable insight that will increase the businesses’ bottom line.

Marketing Consistency and Value

It is important to consistently contact customers to show them you value their business. Depending on the type of store you own, you might send them a monthly coupon or notice of a special that is operating. Not all contact should be marketing, providing the customer with something of value is important too. A paint store could send out an email showing the 5 most popular colors for the coming season. A gardening store could send out a monthly what to do list, while an HVAC business could send out reminders to change filters.

We recommend taking a hard look at your existing customer base and the image and reputation of your business. There are many ways to increase business by adding new customers, but the general rule of thumb has always been that it is less expensive to retain an existing customer than obtaining a new one. Please feel free to stop by the Chamber and learn more about our services.

Weekly Roundup – Greener Pastures

Article Source: State House News Service

Author: Matt Murphy

 

Many senators were back on Beacon Hill this week to debate an annual state budget, and Gov. Charlie Baker snuck away to Tennessee to reacquaint himself with his fellow Republican governors and national donors.

Masks for vaccinated Bay Staters came down on Saturday, gathering limits are going away and Baker declared the pandemic “pretty much over.” And on Cape Cod, businesses are preparing for an onslaught of pent up tourism activity – just be sure to bring your CDC vaccination card if you want to party, officials cautioned.

“Thanks to the people in Massachusetts who’ve made enormous sacrifices over the course of the past year to get us to this point, brighter days are very much upon us,” Baker said Friday at the State House.

Just not this Memorial Day weekend, when it’s supposed to rain and rain and rain some more.

But the shockwaves rippling through Massachusetts politics this week actually emanated from Easton, a small town, seldom in the headlines, about 30 miles south of Boston where the goings on – or more precisely the goings of two prominent Democratic women – had the palace intrigued.

We’ll start with Auditor Suzanne Bump, who has called everywhere from Braintree to Great Barrington and Boston home. But when she ran statewide and won her third term as state auditor in 2018, she did so from Easton.

Turns out that was the last time, at least for now, that her name will be on a ballot.

Bump announced that she would not seek reelection to a fourth term next year, potentially ending an electoral career that started in the 1980s when she was elected to the House of Representatives. And while she’s the first of the six statewide office holders to make clear their 2022 intentions, she might be the only one heading for the door.

“I want to create the opportunity for another leader who shares my commitment to making government work better and building the public trust to pursue this mission. The public deserves to choose from a wide field, and this announcement will help make that possible,” Bump said.

The Democrat, who also served in former Gov. Deval Patrick’s Cabinet as labor secretary, said she wasn’t leaving to run for higher office, like, say, governor, and had no future plans she was ready to announce. She was just moving on to something new.

Openings like this one are rare, and Bump’s decision wasn’t public for even 12 hours before Governor’s Councilor Eileen Duff announced that she was in the race, with a roster of supporters lining up behind her candidacy. Clearly, she wasn’t blindsided by the news.

Transportation advocate and former Boston 2024 olympic bid opponent Chris Dempsey strongly hinted that he had interest in running, and state Sen. Diana DiZoglio didn’t say no when asked. Others, including maybe a couple of mayors, are also taking a look, Democrats and Republicans said.

Bump still has another 19 months on the job, but her fellow Easton Democrat, the newly minted House Majority Leader Claire Cronin, could be gone long before then. Cronin remained quiet this week as House colleagues buzzed about the possibility that President Joe Biden could be getting ready to name one their own ambassador to Ireland.

The talk was fueled by an unconfirmed report on the website IrishCentral that Cronin was the White House’s pick, and one Beacon Hill player told the News Service it was true that the White House was calling around to vet the senior Democrat.

Cronin was the Biden campaign’s top surrogate in Massachusetts, where the president scored an important and symbolic win in the primaries in March, and if she is picked for the overseas posting her departure will trigger a special election and an opening in the number two post in House leadership.

Insiders say Speaker Pro Tempore Kate Hogan or Assistant Majority Leader Michael Moran would both make sense for the promotion.

While Bump decided three terms is enough, everyone continues to wonder whether Baker wants a third term and people close to the Republican said his short trip to the Republican Governors Association meetings in Nashville midweek suggest to them he’s ready to run.

Baker said he and Lt. Gov. Karyn Polito would discuss their futures with their families, and if he does run, it seems like Democrats won’t have the video clips or soundbites of him getting grilled over his management of the Holyoke Soldiers’ Home to use in the campaign.

Several lawmakers and gubernatorial candidate Ben Downing said Baker should be called to testify before the Legislature after last week’s damning report in the Boston Globe and the release this week of a legislative investigation into the COVID-19 outbreak that killed at least 76 veterans at the home.

The reports both found fault with Baker and Health and Human Services Secretary Marylou Sudders’s oversight of former Superintendent Bennett Walsh, who faces criminal charges and whose shortcomings as a leader were known to the administration prior to COVID-19. The Globe painted Walsh as a politically protected appointee.

Baker said Friday he forgot that he had spoken to Walsh prior to his swearing in, but that the interview was brief and represented his only familiarity with the candidate, who came recommended by the Soldiers’ Home board. The meeting was in contradiction to the governor’s previous statements about never having met Walsh prior to his appointment.

Still, House Speaker Ron Mariano said he thought it would be redundant to reopen the investigation that just concluded by calling Baker to testify, and Senate President Karen Spilka said she expected the administration to be “forthcoming” with answers to questions lawmakers and investigators might have, but stopped there.

Baker said he looks forward to working with the Legislature to implement management and oversight reforms for the veterans’ home, which are being drafted by Rep. Linda Dean Campbell and Sen. Michael Rush.

And in the meantime, he signed the $600 million financing plan to build a new Holyoke Soldiers’ Home and possible satellite facilities, but vetoed a provision that would have required a project labor agreement to use union workers.

Mariano’s comments on the status of the Holyoke investigation came the same day he put his foot in his mouth while trying to help a member of his caucus by endorsing Rep. Jon Santiago for mayor of Boston. Mariano joked during the press conference in the South End that he was “afraid my car’s gonna get stolen.”

The quip wound up overshadowing whatever boost Santiago hoped to get from the endorsement, and Mariano apologized for what he described as a “poorly delivered attempt [at] humor.”

Apparently, the Quincy Democrat was calling back to a story he had shared with Santiago and others privately about how much the neighborhood had changed since his car did get stolen in the 1960s while he was a student at nearby Northeastern University.

All of this played out over the course of the week as the Senate operated methodically in the background to comb through over 900 amendments and to pass a $47.7 billion budget for fiscal 2022 on Thursday afternoon.

Over three days, the Senate added $63.7 million in spending through amendments and 83 new policy sections, including a prohibition on government entities using non-disclosure agreements in employment contracts or settlements.

The Senate, like the House, put off for now decisions on how to spend the estimated $5.3 billion in federal relief funds coming to Massachusetts and the two branches are now set up for what could be tough negotiations over the film tax credit and whether to increase fees on Uber and Lyft rides.

Senate leaders also held off on making a call in the budget on which pandemic-era policies, like the allowance for restaurants to sell to-go cocktails, should stay or go when the public health emergency lifts on June 15.

Like the question of how to spend federal relief dollars, those decisions are also TBD.

STORY OF THE WEEK: Bump’s out, Baker’s schmoozing in Nashville and Democrats are at odds over how to hold the governor accountable for the tragedy in Holykoke. Yup, the pandemic is ending.

SONG OF THE WEEK: Because if you thought to yourself at any point this week, “I can’t believe the news today,” you weren’t alone.

Creating a Post-Covid Business Plan

For many local small businesses, the past year and a half have been one of the unprecedented challenges. With many states lifting Covid restrictions, and the vaccine administered at a fast pace, re-opening is the next thing on the horizon. Business planning can be challenging enough in the best of times, and this year is far from the best. Therefore, creating a post-covid business plan, one that’s realistic and achievable, can help you define your business goals over the next year, and give you measurable metrics to analyze the success of your business.

Three Important Questions For Post-Covid Business Plans

Creating goals starts with defining them. Three key questions can help you create the best business plan, not just post-Covid, but in the future, as well.

How does your business really make money?

Businesses aren’t just vendors of goods or providers of services. Successful businesses identify a need their customers have and position themselves as the answer to meeting it. So, what need do you meet? Understanding this will help you know how you make your money, and can help you with marketing initiatives, too, as you’ll be able to present your business in a way that appeals to your target customers.

Who do you depend on to drive the business?

Appealing to your target customers can be difficult if you haven’t defined who your target customer is. Focus on what type of person will patronize your business, including age, gender, and income, and education levels. Then, you can get a better picture of what this type of person needs, and how you provide it.

What will people’s behaviors look like after the pandemic?

Understanding how you changed your operating model during the pandemic can give you insight into how your customers will buy from you afterward. Did you start a home delivery service, or offer virtual consulting fr a service business? Many of your customers may appreciate the convenience of these services, and they could be a vital part of your business moving forward.

Predicting Behavioral Changes For Your Customers

Predicting whether your customers will continue their pandemic methods of consuming goods and services can be tricky. You may wish to send out a survey to your customer base, asking them if they preferred your pre-pandemic business model or the altered, more virtual one. Responding to their needs and presenting your business in the way that your customers wish to shop gives you a goal for your business.

Your target customer’s needs may have changed, too. Perhaps they’re working from home and they like the convenience of home-delivered goods and virtual services. Or, they may be tired of being at home, in welcome the chance to shop in person again.

Takeaway

The Chamber can be a strong resource for your business. It’s an organization with a mission to help local businesses in the community grow and thrive. From helping you find the right employees to hosting business showcases, the Chamber is on your side, as a business owner. If you haven’t stopped by your local office, take the time to introduce yourself and tell your representatives a little about your business, your goals, and ask what kind of programs you can participate in to help raise your visibility in the community.

Massachusetts Announces Reinstatement of Unemployment Work Search Requirements Beginning Week of June 15

Article Source: State House News Service

The Baker-Polito Administration today announced that work search requirements will be reinstated for all regular Unemployment Insurance (UI) claimants effective the week of June 15, 2021. This requirement applies to UI claimants receiving Pandemic Emergency Unemployment Compensation (PEUC) and those on Extended Benefits (EB). Massachusetts temporarily suspended these work-search requirements in March 2020, following updated federal guidance at the outset of the pandemic.

The Commonwealth is set to lift all COVID-19 restrictions and complete the reopening process on May 29, 2021. The statewide COVID-19 state of emergency will terminate on June 15, 2021. With more than 200,000 jobs at Massachusetts employers advertised in the MassHire JobQuest, claimants are encouraged to learn more about finding employment opportunities through tools like the MassHire Career Centers.

The reinstatement of the work search requirement for UI claimants means that beginning with the benefit week of June 13, 2021 through June 19, 2021, claimants must attest each week that they are making at least three work-search activities per week and provide proof of work search activity to the Department of Unemployment Assistance (DUA) if requested. These requirements will be necessary to maintain eligibility for UI benefits. Examples of valid work-search activities include, but are not limited to:

Completing a job application in person or online with employers who reasonably may be expected to have an opening for suitable work.

Registering for work and reemployment services with a local Mass Hire Career Center

Using other job search activities, such as reviewing job listings on the internet, newspapers or professional journals, contacting professional associations, and networking with colleagues or friends.

Most claimants will be entitled to continue to receive partial or reduced UI benefits—and the full amount of the special COVID-related $300 weekly stipend offered through the Federal Pandemic Unemployment Compensation (FPUC) program—even as they return to employment. Claimants who report wages from new employment will have their regular UI weekly benefit proportionately reduced to offset new wages, but in most circumstances claimants will remain eligible for the $300 weekly stipend until their regular wages exceed 133 percent of their regular weekly benefit amount (calculated without including the $300 weekly stipend). The Federal Pandemic Unemployment Compensation (FPUC) program will end in the first week of September.

Under the work search requirements, claimants will need to keep a detailed written log of their work search activities. Claimants may also be called upon to attend a Career Center related activity and will be required to bring printed completed copies of their work search activity logs. Claimants may also be asked to provide their work search information to DUA upon request and must keep proof of their work search documents for one year after they stop requesting benefits. Claimants should not mail the work search logs to DUA unless requested.

Massachusetts is set to complete its reopening process on May 29, 2021, when all COVID-19 restrictions will be lifted. Massachusetts remains a national leader in vaccinations and is on-track to fully vaccinate more than 4 million people by the first week of June, and the Commonwealth recently launched a new program to make it easier for employers to help get their workers vaccinated. As of April 2021, there were nearly 200,000 job-postings across Massachusetts, the highest that figure has ever been in history.

Effective the week of June 15, regular UI claimants will not be able to cite COVID-related reasons to waive work search requirements and must accept suitable employment, if offered. Refusing work because a UI claimant would rather collect more money in unemployment benefits is not reasonable in any circumstances and is considered fraud. Employers may report any furloughed employees who refuse to come back to work by emailing UIReturntowork@detma.org.

Claimants who need assistance looking for their next job are encouraged to contact their local MassHire Career Center. MassHire Career Centers offer unemployed workers a wide array of reemployment services and tools that will assist them in preparing for their next employment opportunity. Claimants can contact a MassHire Career Center nearest them by visiting the Career Center website or calling their local Career Center. Claimants can locate a Career Center near their home by using the MassHire Career Center locator here. More than 200,000 jobs at Massachusetts employers are advertised in the MassHire JobQuest. Click here to look for jobs.

Employer Resources:

WorkShare

If an employer had furloughed workers during the pandemic and wants to call them back, the employer may want to consider using the Commonwealth’s WorkShare program. Workshare helps employers bring employees back part-time while allowing them to maintain the additional $300 a week in federal UI benefits as well as continuing to subsidize a portion of their wages. For more information on WorkShare go to https://www.mass.gov/workshare-for-employers or call (617) 626-6877.

Virtual Career Fairs

Employers may also contact their local MassHire Career Center to set up a free virtual recruitment event to assist with reaching out to unemployed individuals in their area. Employers can contact their local MassHire center to discuss their options here.

Weekly Roundup – Don’t Jinx It

Article source: State House News Service

Author: Matt Murphy

Recap and analysis of the week in state government

More than a year after Gov. Charlie Baker first ordered Bay State residents to mask up to protect both themselves and others from a little understood virus sweeping the globe, the governor on Monday said if (and it’s a BIG if) you are fully vaccinated, you can drop the face covering in time for the Memorial Day barbecue.

Baker was back from D.C. and clear-eyed about what the latest guidance on mask wearing and vaccine effectiveness from the Centers for Disease Control meant for the people and businesses of Massachusetts.

Time to go back to the way things were, or at least something more recognizable.

And it’s not only masks that are getting shed like a jacket on the first day temps climb above 65. Baker said on Monday that along with the rescission of the mask mandate on May 29, all remaining business restrictions, capacity ceilings and gathering limits would be lifted as well. That’s two months ahead of what Baker had initially been planning for, and more in line with steps that some other states are taking.

As for the public health emergency declared last March as COVID-19 began to spread, no more after June 15.

The governor didn’t want to say it, but it sure felt like he was declaring the pandemic over.

“COVID’s a little bit like Michael Myers,” Baker said, chuckling nervously as he compared the virus to the late-70s, can’t-be-killed antagonist in the slasher flick franchise “Halloween.”

When Baker ends the state of emergency, he will also be giving up the rationale used for countless executive orders and emergency laws designed to respond and help people and employers adapt to a new way of semi-quarantined life.

That has created a conundrum for policy makers who must decide, and decide pretty quickly, what deserves to stay from the pandemic-era.

House Speaker Ron Mariano and Senate President Karen Spilka asked for and received a list of executive orders and emergency regulations that will expire when the public health emergency ends.

The Massachusetts Municipal Association is among those who want remote and virtual meeting options to remain in the toolbox for municipal boards, while Sen. Diana DiZoglio is helping to lead the charge on Beacon Hill on behalf of restaurants to keep third-party delivery fees capped and to-go cocktails on the menu.

DiZoglio has filed a bill to extend both pandemic accommodations for restaurants beyond the end of the state of emergency, and has filed a similar budget amendment that will be debated next week.

“Our local restaurants are depending on us to take immediate action as they work to remain afloat in this unprecedented time,” DiZoglio said.

The Committee on Election Laws this week also heard extensive testimony about why voting-by-mail should not be just a way to avoid coming into contact with other humans while participating in democracy, but a way to increase participation in democracy in its own right.

While there’s much still to sort through, the Legislature cleaned three things off its plate this week, finalizing a borrowing bill to construct a new soldiers’ home in Holyoke and settling on another strategy that will allow businesses to avoid steep unemployment insurance bill spikes.

The UI fix is the second attempt by Beacon Hill lawmakers to come to the rescue of employers, but it left some in the business community feeling still exposed.

Democratic leaders had been waiting to hear from the U.S. Treasury on whether federal relief funds could be used to build back deplete unemployment benefit systems, but after being given the green light by the Biden administration the bill they crafted didn’t rely on any of that money at all – at least for now.

Instead, the solution they crafted will spread the cost to employers over 20 years as the state borrows to meet pandemic benefit obligations that stretched the state unemployment trust beyond its means.

The UI bill, which Rep. Josh Cutler said the Baker administration helped to develop, also included the emergency COVID-19 paid leave program that Baker previously tried to amend, to no avail.

The House and Senate stuck with the original structure of the up-to-one-week paid leave program that affords workers time to quarantine, get immunized or care for a family member sick with COVID. And municipal employees would still qualify.

If the Legislature does ultimately decide to spend federal dollars to help businesses shoulder the heavier burden of UI system costs, they could always pad the $273 million supplemental budget Baker filed this week.

That bill uses some federal funds to cover some pandemic spending, but it’s not THE blueprint for how to spend billions in American Rescue Plan dollars. It would, however, appropriate $5 million for the new Peace Officer Standards and Training Commission to get to work certifying law enforcement officers around the state, and another $12.5 million to implement other aspects of last year’s police accountability law.

Of course, in all the excitement over the prospects of a summer without worrying about COVID-19, it’s easy to forget that millions of Bay State residents are still not and cannot be vaccinated.

The state crossed the threshold of 3.3 million fully vaccinated this week, but children under 12 are still not eligible for a vaccine and masks will continue to be required in schools, just not outside at recess.

Masks will also stay the norm in nursing homes and other congregate care settings, and in many communities of color vaccination rates continue to trail those of the white population.

Some people might just keep wearing masks because it makes them feel safer, and Baker said cities, towns and business owners that want to move slower and keep requiring masks or other safety measures are welcome to do so and should be respected.

Because at the end of the day, people are still contracting COVID-19, even if the health outcomes are somewhat improved.

On the day, Baker announced the new reopening strategy, 281 new cases of COVID-19 were reported and 336 people were hospitalized with the virus.

It was the lowest daily case count since Sept. 22.

STORY OF THE WEEK: The beginning of end of the pandemic, like its arrival, came on abruptly and could take some getting used to.

SONG OF THE WEEK: It’s about to be all over now.

House Plan Prevents Spike in Biz Unemployment Costs

Article Source: State House News Service

Authors: Chris Lisinski and Michael P. Norton

High Claims Costs Will Be Spread Over 20 Years

MAY 18, 2021……The House approved a proposal Tuesday that aims to relieve employers this spring from major unexpected unemployment system costs, while punting the decision on whether to deploy one-time federal funds to address a benefits system that sagged under the weight of pandemic unemployment.

In a move that business groups described as a solid first step, representatives voted 157-0 to shuffle the distribution of unemployment claims costs so that they can be covered over two decades of borrowing and so businesses will not be in line for huge bills in the short term.

After weeks of review, the House on Tuesday also revived plans for an emergency paid leave program that would make participants eligible for up to one week of paid leave if they or a family member needs it to deal with COVID-19 issues, including self-isolation, seeking a diagnosis, or obtaining an immunization. The House sent the bill to the Senate after rejecting amendments to the measure sought by Gov. Charlie Baker.

The legislation (H 3702) addressing a spike in solvency rate assessments on businesses aims to achieve the same goal as an unemployment system stabilization bill Baker signed on April 1, before it became apparent that the original pass failed to fully prevent business cost spikes tied to unprecedented pandemic job losses.

Before the pandemic, employers that laid off more workers typically received higher experience ratings that increased the amount they owe into the state’s unemployment system. However, the U.S. Department of Labor told states not to apply those penalties for losses stemming from COVID-19 impacts. Massachusetts, as a result, spread out the costs across all industries through the solvency fund assessment, which in the past had been used to cover benefits that cannot be charged directly to employers, such as dependency allowances and state extended benefits.

“In a typical year, this is a small factor, but as we all know, this year was anything but typical,” said Labor and Workforce Development Committee Co-chair Rep. Josh Cutler, who was the only lawmaker to speak about the proposal during Tuesday’s session.

Many businesses were blindsided when they opened their first-quarter unemployment contribution bills and found the solvency assessment rate had jumped from 0.58 percent in 2020 to 9.23 percent in 2021, raising costs in many cases by hundreds or thousands of dollars.

Under the legislation approved Tuesday, the state would shift all COVID-related unemployment claims from the solvency fund into a new COVID claims fund and the solvency fund would revert to its original function. Lawmakers already authorized $7 billion in bonding over 20 years as part of the original unemployment stabilization bill Baker signed, so the state would borrow to cover the newly created account.

Employers, who fund the state’s jobless aid system, will still be on the hook in the long term, and a COVID-related assessment on businesses will kick into effect for 2021 and 2022. However, lawmakers believe the legislation will correct huge spikes in solvency fund charges that hit businesses in March and April.

For many, the quarterly bills will return to an amount roughly in line with 2020 rates, Cutler said. Some businesses may even owe less than they did last year.

As a result of the change, the solvency assessment rate should fall from 9.23 percent to about 1.1 percent, a figure much closer to its historic levels, Cutler said.

The state Department of Unemployment Assistance would recalculate and resend bills to every employer. The bill would also postpone the due date for first-quarter bills, already delayed by about a month, from June 1 to July 31. Employers who already paid the inflated version of their bills will receive a credit for the difference, Cutler said.

Any new unemployment claims filed after Aug. 1 would be charged to employer accounts, essentially reverting to how the system functioned before the pandemic and the federal guidance.

Business leaders and some lawmakers have pushed to use some of the billions of dollars Massachusetts will receive from the American Rescue Plan to replenish the unemployment insurance trust fund after a historic spike in job losses during last year’s mandatory economic shutdowns.

States are empowered to use the relief money to restore unemployment funds under federal guidance, and some have already done so, but — to the chagrin of several business leaders — the House opted not to pursue that option in its legislation Tuesday.

“We’re not relying on federal money here,” Cutler said in an interview. “This is a solution that does not rely on federal funds. We’ve come up with a solution that works with our own resources and does not rely on federal funding for this. That door is still open, but today this action does not rely on federal money.”

Industry groups offered mixed reviews of the bill, praising the relief it will bring in the coming weeks while calling for additional action to soften the burden businesses will need to carry over the next two decades.

“You could characterize this as a short-term solution. Some might characterize it as a long-term solution, but I think those that do that are not looking at the big picture,” Retailers Association of Massachusetts President Jon Hurst told the News Service. “If anybody thinks this is the only solution, that would not be acceptable in employers’ minds.”

Hurst contested Cutler’s description that the fix uses “our own resources,” arguing that the costs over the next 20 years will still fall to current and future employers “for claims that were not their fault,” brought on by government-ordered capacity limits and business closures. He urged Beacon Hill and Capitol Hill leaders to work together and direct taxpayer dollars to offset the costs, whether by using ARPA funding or a new package aimed specifically at unemployment trust funds.

“I’m not saying the entire $4.5 billion ARPA money or the entire trust fund deficit must be paid by state and federal government or socialized, or that employers can’t pick up part of the tab, but it would be an absolute failure and we would be an outlier among other states if we expected employers to pay the entire bill for the COVID crisis,” Hurst said.

Christopher Carlozzi, state director for the National Federation of Independent Businesses, said the plan unveiled Tuesday is “another step towards providing employers with immediate UI tax relief.”

“We are thankful that it will help many employers avoid those astronomically high first quarter bills, however a long term solution will still be necessary,” he said in a statement, adding that many job losses were a result of COVID restrictions. “The state must be required to use some of the billions in federal aid to help offset costs for business owners who, under this proposal, are still solely responsible for refilling the unemployment trust. Other states used federal CARES Act and ARPA money to refill depleted unemployment funds, Massachusetts should help struggling businesses by following their example.”

Lawmakers, industry heads, labor leaders and other experts are already working on a big-picture analysis of the state’s unemployment system. A 21-member commission created under the original stabilization bill convened its first meeting last week, and it is tasked with submitting recommendations by Dec. 15 on how to ensure the unemployment insurance trust fund’s permanent solvency.

Cutler said on the House floor that the Senate and the Baker administration collaborated on the legislation approved Tuesday, an approach that could make reaching a final agreement on the matter easier.

Senate President Karen Spilka’s office said Monday that she believes the legislation is “a sound proposal.”

“Once received from the House, we look forward to reviewing and discussing this proposal with our colleagues and advancing a fix to ensure stability for our employers,” a Spilka spokesperson said in a statement.

Baker spokesperson Terry MacCormack said in a statement that the administration “feels strongly that this issue needs to be addressed quickly and is pleased to work with our colleagues in the Legislature to accomplish that goal” and will “review the final legislation that reaches the Governor’s desk.”

The Senate’s next session is Thursday, but it’s unclear if the proposal will surface for consideration then.

The House on Tuesday also turned back Baker’s calls to exclude municipal employees from an emergency COVID-19 paid leave program and to provide reimbursement for paid leave costs through an employee tax credit. The underlying proposal, paired in the same bill with the unemployment insurance system fixes, requires employers to provide up to one week of emergency paid leave based on the number of hours an employee works, and under a cap that limits total pay to $850 per week.

Employee advocates for more than a year have been calling for a paid leave program, with groups like Raise Up Massachusetts saying too often essential workers were choosing to work so they could make money rather than staying home and seeking COVID-19 testing if they were exhibiting symptoms of the virus.

The Legislature included COVID-19 paid leave protections in the initial unemployment insurance stabilization bill in April, but Baker returned that section with amendments. The House’s return to the plan more than a month later comes as COVID-19 cases fall and millions of residents have secured vaccinations against the virus.

“The House stands firm in supporting our municipal workers,” Cutler said from the House floor. “Our municipal employees including teachers, DPW workers, police officers, firefighters, health agents, janitors, veterans agents, counseling on aging workers, librarians, and many others have been essential to the state’s COVID-19 response and certainly are just as deserving of these benefits.”

Employees would be eligible for paid leave if they need to self-isolate, seek a medical diagnosis, obtain an immunization, comply with a quarantine order or determination by a local, state or federal public official, if they are unable to telework because of a COVID-19 diagnosis, or if the employee needs to care for a family member who needs to self-isolate, needs a medical diagnosis, or is subject to a quarantine.

The Baker administration has defended its proposed exclusion of municipal workers from the program, arguing that municipal workers have strong leave protections in place already and that many municipalities can access federal funds to implement their own leave programs that could align with state and federal leave guarantees.

Baker also proposed to convert the program funding to a $40 per employee tax credit for all companies unable to access federal credits, regardless of whether the employee uses the leave benefit. The governor said this would not add to the cost of the program, but would prevent it from abruptly ending when the $75 million proposed for employer reimbursements runs out.