North Central Massachusetts Development Corporation approves financing for Hansen Overhead Garage Door

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A new business located in Fitchburg

The North Central Massachusetts Development Corporation (NCMDC), the economic development arm of the North Central Massachusetts Chamber of Commerce, has approved a $25,000 loan to Hansen Overhead Garage Door, a startup business based in Fitchburg.

NCMDC is proud to support Paul Hansen, owner of Hansen Overhead Garage Door, a new residential and commercial garage door sales, installation, and service company. The funding will be used for equipment purchases and working capital to support the company’s startup operations.

Mr. Hansen brings more than 40 years of experience in the garage door industry. Over his career, he has built strong relationships within the field and earned a reputation for technical expertise and exceptional customer service. Hansen Overhead Garage Door, located in Fitchburg, will serve both residential homeowners and commercial clients throughout the region. To contact Hansen Overhead Garage Door, call 603-370-8302 or email paulhansendoors@gmail.com.

The loan was referred to NCMDC by NewVue Communities, which also assisted Mr. Hansen in developing his business plan.

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Member Spotlight: Athol Credit Union – 95 Years of Community Trust

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For 95 years, Athol Credit Union (ACU) has served as a stable and trusted financial institution for individuals and families in Athol and throughout the North Quabbin region. Established in 1930, ACU has remained firmly committed to the credit union philosophy of people helping people, providing reliable financial services while maintaining a strong focus on community partnership and member well-being.

A Foundation of Trust, Integrity, and Member Service

As a member-owned financial institution, Athol Credit Union operates with a clear mission centered on trust, integrity, and long-term financial stability for its members. ACU offers a comprehensive range of competitive financial products designed to meet the evolving needs of its membership, including secure deposit services and personalized lending solutions.

What distinguishes Athol Credit Union is its commitment to delivering individualized, high-quality service. Each member relationship is approached with care and professionalism, ensuring financial solutions are tailored to meet specific goals and circumstances. In addition, ACU places a strong emphasis on financial education, providing resources and guidance that empower members to make informed financial decisions.

A Longstanding Commitment to the Community

Athol Credit Union is proud to be the last remaining community-based financial institution in Athol. This distinction reflects its deep roots in the region and its unwavering dedication to supporting the economic and social well-being of the North Quabbin area.

Community involvement is integral to ACU’s mission. The credit union actively participates in and supports local initiatives that strengthen community connections and promote inclusion. Recent programs, including Community Canvas and Bingo at the Athol Senior Center, highlight ACU’s continued investment in community engagement and outreach.

With a presence in the community for nearly a century, Athol Credit Union has played a meaningful role in the region’s growth and development, serving generations of members with consistency and care.

Workplace Culture and Professional Development

Athol Credit Union is committed to fostering a professional and supportive workplace environment. Employees are encouraged to develop their skills and pursue growth opportunities within the financial services industry, contributing to both their personal success and the continued strength of the organization.

Athold-Credit-Union

A Notable Piece of Local History

Athol Credit Union is located in the historic Starrett Building, constructed in 1912. This landmark building serves as a reminder of the institution’s longstanding presence and enduring connection to the Athol community.

Looking Ahead

As Athol Credit Union looks to the future, its focus remains on strengthening the community and empowering the next generation of credit union members. Through continued innovation, financial education, and community partnership, ACU aims to support sustainable growth while remaining true to its founding principles.

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Lancaster Maintains Single Tax Rate Following Chamber Advocacy

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At its December 9, 2025 tax classification hearing, the Lancaster Board of Selectmen voted 2-1 to maintain the town’s single tax rate, rejecting a proposal to shift the tax burden onto the community’s small commercial and industrial base through a split tax rate. The North Central Massachusetts Chamber of Commerce testified in support of the single rate, leveraging the Assessors’ own analysis and regional perspective to demonstrate why tax shifting doesn’t make sense for Lancaster.

Select Board members Jason A. Allison and David R. Carr voted in favor of maintaining the single rate, while Selectman Ralph A. Gifford III voted in opposition. The decision preserves Lancaster’s competitive tax environment and positions the community to attract the commercial and industrial investment that creates jobs and strengthens the overall tax base.

Why This Matters

Lancaster’s commercial, industrial, and personal property base represents only 12% of total valuation. With such a small base, any attempt to shift taxes using a split rate would place disproportionate burdens on a small amount of businesses for minimal residential benefit. The town’s Assessors’ own modeling showed that saving residential taxpayers just $500 would require shifting 36% of the tax burden onto just 6% of the base that is commercial (largely small businesses) and 3% that is industrial. This concentration of burden would be economically counterproductive.

Several residents testified in favor of the shift to a split tax rate, arguing it would help reduce residential taxes without impacting businesses. The Chamber’s testimony addressed this misconception directly: tax shifting doesn’t generate new revenue. It simply moves who pays the same total levy. And when businesses facing dramatically higher rates choose to locate in neighboring communities with more favorable tax treatment, residential taxpayers end up bearing an even larger share of the burden.

In our regional experience, split tax rates drive businesses out over the long term, creating a downward spiral where the remaining tax base (both commercial and residential) must absorb the loss. Most communities in North Central Massachusetts maintain single tax rates, and those few that adopted split rates have either moved back to single rates or are actively working to eliminate them.

Advocacy in Action

The North Central Massachusetts Chamber of Commerce was the only chamber of commerce or business organization to testify at the hearing. Chamber President & CEO Roy Nascimento and Director of Public Affairs Travis Condon presented testimony grounded in data, regional experience, and economic reality, not political rhetoric.

This is advocacy in action.  The North Central Massachusetts Chamber of Commerce shows up at selectboard meetings, planning board hearings, and legislative sessions to do the work of advocating for our members and communities.

This year alone, Chamber advocacy efforts have included:

  • Advocating for fair tax rates in Lancaster, Clinton and other communities in the region
  • Testifying for pro-business zoning changes in Sterling
  • Testifying at the State House against large health insurance rate increases for businesses, against state electricity mandates that increase costs for businesses and consumers, and in favor of economic development and transportation funding for the region
  • Engaging with 27 municipal governments across the region on economic development policy

Lancaster’s decision to maintain its single tax rate is a win for businesses, residents, and the community’s long-term economic health. We’re grateful the Board carefully considered the data, regional trends, and the potential impacts on the entire community.

What’s Next

The Chamber will continue monitoring tax classification decisions across the region. Tax policy remains one of the most important tools municipal leaders have to either attract or repel business investment, and the Chamber will continue working with communities to advance policies that support economic growth and job creation.

If you’re facing challenges with local regulations, permitting, taxes, or other issues affecting your business, reach out to the North Central Massachusetts Chamber of Commerce. The Chamber may be able to help, whether that means connecting you with resources, working directly with municipal officials, or testifying on policies that impact our members. This is exactly the kind of advocacy work the Chamber does every day.

For more information, contact Travis Condon, Director of Public Affairs at the North Central Massachusetts Chamber of Commerce at 978.353.7600 ext. 224 or via email at .

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Visit North Central Massachusetts Tourism Update

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A recap of efforts through the fall from the Chamber’s destination marketing arm, Visit North Central Massachusetts (VNCM).

Strategic Marketing Plan Implementation & State Grant Status

As we reported in the Fall edition, Visit North Central Massachusetts completed our comprehensive FY2026 marketing strategy and submitted our annual matching tourism grant request to the Massachusetts Office of Travel & Tourism (MOTT). We received notification of our grant award amount in late October; however, as of this printing – nearly five months into the fiscal year that began on July 1, 2025- we have not yet received our contract or matching funding.

This delay in contracting and matching funding impacted our marketing efforts during the Fall season. We adapted by covering some advertising costs upfront while awaiting state matching funds and strategically deferring other planned campaigns. Fortunately, our Mass250 grant allowed us to maintain some momentum through active advertising campaigns that helped bridge the gap created by the delay in our regular annual matching grant from the state’s tourism trust fund. We remain committed to making up ground during the Winter months and positioning ourselves strongly for the Spring and Summer tourism seasons.

We appreciate the state’s partnership and look forward to receiving our contract and funding so we can fully execute our marketing efforts that drive economic impact for our member businesses and communities.

Why Tourism Matters to North Central Massachusetts

Tourism is far more than a single industry – it’s a catalyst for community vitality. When you build a place where people want to visit, you’ve built a place where people want to live, work, and invest. Every visitor we attract becomes a potential business lead, future resident, or investor who experiences our region’s unique assets and becomes an ambassador for North Central Massachusetts. This is why our strategic marketing efforts don’t just drive immediate economic impact – they build long-term awareness and prosperity for our communities and members.

Website Performance

For the first four months of fiscal year 2026 (July 1 through October 31, 2025), VisitNorthCentral.com, our tourism affiliate site, attracted 18,683 users (down 68.1% compared to the same period in FY25) and generated 34,275 pageviews (down 63.6% year-over-year). Impressions totaled 1,012,127 (down 22.0% year-over-year). These significant declines directly reflect the impact of delayed state matching funding, which prevented us from launching our planned digital advertising campaigns at the start of the fiscal year. As we receive funding and execute our winter and spring marketing initiatives, we expect to see digital engagement increase.

Social Media Performance

For the first four months of fiscal year 2026 (July 1 through October 31, 2025), we maintained strong organic social media presence, building a community that actively engages with content about regional attractions, events, and member businesses. Our combined social media following across Facebook and Instagram now totals over 49,000 followers.

On Facebook, we achieved impressive results with post impressions of 885,441 (up 137% year-over-year) and a total reach of 45,173 followers (up 9.4% year-over-year). Post reactions increased 56.1% to 2,314, link clicks surged 69.4% to 2,060, and comments nearly doubled with a 93.1% increase to 195. On Instagram, post impressions reached 121,148 (up 85.4% year-over-year) with 3,821 followers (up 19.7% year-over-year). Post shares increased 24.2% to 221. These strong organic social media results demonstrate the effectiveness of our content strategy, even during a period when funding delays limited paid advertising campaigns.

PlayEasy Performance

Through our partnership with PlayEasy, the platform connecting youth and amateur sports organizers with regional venues and hotels, we’ve seen continued engagement in November 2025. The VNCM profile received 981 views with 95 visitors, facility listings generated 1,586 views with 896 visitors, attraction pages received 77 views with 33 visitors, and event listings attracted 1,227 views with 625 visitors. This specialized sports tourism platform continues to create measurable connections between sporting events and our member hospitality businesses.

Johnny Appleseed Visitor Center

The Johnny Appleseed Visitor Center welcomed 11,842 visitors in September and 14,575 visitors in October, bringing the calendar year 2025 total to 105,493 visitors through October 31. These impressive numbers reflect the center’s role as a gateway to our region and a key touchpoint for introducing visitors to member businesses and regional attractions.

Throughout the fall, we hosted our popular Showcase Events series at the Visitor Center—weekend celebrations featuring live music, henna tattoos, apple cider donuts, alpacas, handmade crafts, face painting, and much more. These family-friendly events, which took place on weekends throughout August, September, and October, were well-attended and showcased the rich culture and community spirit of North Central Massachusetts. We thank the local cultural councils in North Central Massachusetts for helping to sponsor these events.

Lodging Performance

According to the latest lodging reports from STR and AirDNA for July through September 2025, the North Central Massachusetts lodging market faced headwinds. For hotels in the region, occupancy was 71.9% (down 4.3% year-over-year), with an average daily rate (ADR) of $164.20 (down 2.2%) and revenue per available room (RevPAR) of $117.98 (down 6.4%). The hotel market generated $14.7 million in revenue, down 6.4% from the prior year.

Short-term rentals in the North Central Massachusetts region showed more positive momentum, with occupancy at 58.0% (down 4.8% year-over-year), but ADR of $130.72 (up 9.4%) and RevPAR of $75.85 (up 4.1%). Regional short-term rentals generated $1.9 million in revenue, representing a 21.5% increase year-over-year.

These trends underscore the importance of our marketing efforts in maintaining visitor engagement and supporting local hospitality businesses during a challenging environment.

Local Option Tax Collections

Local option meals tax collections for July through September 2025 totaled $723,100, up 46.2% year-over-year, while room tax collections reached $799,500, up 13.7% year-over-year. These increases are most likely attributable to several communities adopting local option meals taxes and increasing their room tax rates in 2025, which significantly impact year-over-year comparisons. These tax revenues directly support local government services and we track them as indicators of visitor spending patterns and tourism’s economic impact on our communities.

Visitor Profile

New visitor data from July through September 2025 provides valuable insights into who is visiting North Central Massachusetts. Domestic visitors stayed an average of 1.3 days, with 66.5% staying overnight and 44.5% being repeat visitors. Our top visitor origin states were Massachusetts (15.5%), Connecticut (11.3%), New York (9.7%), and Maine (9.4%). The Boston-Cambridge-Newton metro area accounted for 8.1% of visitors, followed by New York-Newark-Jersey City (7.3%) and Providence-Warwick (6.8%).

International visitors from January through September 2025 stayed longer, averaging 2.2 days with 79.6% staying overnight. Canada led international markets at 81.2% overnight rate, followed by Brazil, Mexico, and the United Kingdom. These visitor profiles help us refine our marketing strategies to reach high-value audiences and better align with state tourism priorities.

Looking Ahead

As we head into 2026, we’re focused on executing the marketing plan we developed for FY2026, with particular emphasis on making up ground from the delayed state funding. Our MA250 campaigns continue to deliver results, showcasing the region’s revolutionary history, culinary scene, outdoor recreation, and innovative communities to audiences across New England.

Strategic media partnerships with AAA, Hearst, Boston Magazine, Yankee Magazine, Edible Boston, TripAdvisor, and PlayEasy will amplify our winter and spring campaigns. We’re building on our digital momentum with enhanced content for group travel, sports tourism, and seasonal attractions.

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Advocacy in Action – Government Affairs Update

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The Chamber’s advocacy work has been in high gear this fall, with efforts spanning local, state, and federal levels to advance policies that strengthen our region’s economy and support our members. This busy period of engagement has been guided by our newly approved FY2026 Public Policy Agenda.

Our Policy Priorities

Adopted by the Board of Directors in September, our FY2026 Public Policy Agenda was developed by our member-driven Government Affairs Committee. The agenda maintains core priorities while making strategic adjustments to address emerging regional challenges and opportunities.

Our focus centers on promoting economic competitiveness, advocating for small business, asserting our role as the Commonwealth’s manufacturing hub, and advancing education, transportation infrastructure, and real estate development.

Key priorities include implementing our One North Central regional economic development plan, fighting for regional equity in state investments, supporting our manufacturing sector, and addressing workforce challenges through support for expedited work visas, improved education pathways and reduced employment barriers. We’re also focused on modernizing Route 2, enhancing commuter rail service, and supporting diverse housing and commercial real estate development.

New this year, we’ve added positions on artificial intelligence and support for financial literacy. We continue opposing increases to unemployment insurance taxes and other regulatory burdens that disproportionately impact small businesses. The complete agenda is available at northcentralmass.com.

Legislative-&-Candidates-Reception

Legislative & Candidates Reception

Local Advocacy

Our local engagement intensified this fall. Public Affairs Director Travis Condon regularly attends city council meetings in Fitchburg and Leominster to monitor actions affecting members. With 27 communities in our region, we prioritize attendance at other municipal meetings as needed when member interests are at stake.

Chamber President Roy Nascimento testified at two Fitchburg City Council meetings earlier this Fall, successfully advocating for the creation of a tourism destination marketing district to aid in bolstering our growing tourism economy. The adoption of this district by the City of Fitchburg marks the first time a district has been created in Massachusetts outside of Boston. Meanwhile, we’ve been advocating with the Mazzarella administration in Leominster to restore tourism funding after a $15,000 cut this year. Following years of level funding eroded by inflation, this reduction threatens the Johnny Appleseed Visitors Center and sets a dangerous precedent that could undermine our successful regional tourism partnership.

We also met with officials in Lancaster, Winchendon, Ashburnham, Gardner, and Leominster to discuss priorities and collaboration opportunities that strengthen our regional economy.

With the municipal elections wrapped up, we are setting up meetings with new additions to the local city councils to brief them on the Chamber and reaffirm our position as a partner and resource.

State Advocacy

Our Beacon Hill efforts centered on several key initiatives. We were disappointed when the Healey administration vetoed regional economic development funding, and we advocated for restoring the modest funding. The decision by the Governor underscores the regional equity challenges we face. We’re grateful to our legislative delegation for their steadfast support in fighting to restore these resources.

We testified supporting legislation for a Region D gaming license that would dedicate revenues to critical transportation infrastructure. This bill has tremendous potential to boost economic development and tourism throughout our region and the Commonwealth.

Working with a coalition of regional tourism groups, we have also been advocating to modernize the Tourism Trust Fund. Legislation filed would direct 2.5% of the state’s room occupancy excise revenue to the fund, which has remained flat for over ten years – effectively a significant cut due to inflation. We are pushing to index the fund to room tax collections, as other states do, ensuring revenue from the lodging industry is reinvested into tourism marketing. This modernization is essential for our region’s competitive position.

Building Connections

Beyond testimony and meetings, we organized several policy-focused events to connect members with elected officials and advance member interests. On September 18, we hosted our “State of the Tri-Cities” breakfast, bringing together members with the Mayors of Fitchburg, Leominster, and Gardner to discuss regional priorities and economic development initiatives affecting our three largest cities.

Our September 25 Legislative and Candidates Reception drew strong attendance from elected officials, municipal candidates, and members. On November 7, we hosted our Congressional Luncheon with our federal delegation to discuss national issues affecting business.

In October, we organized our annual Manufacturing Month bus tour, bringing legislative delegation members, education leaders, and economic development officials into our manufacturing facilities to showcase this vital sector and advocate for supportive policies.

Also in October, we formally joined the Massachusetts Opportunity Alliance alongside chambers and business associations statewide, participating in a briefing on two pro-economy ballot questions that would reduce state taxes.

State-of-the-Tri-Cities-Breakfast

State of the Tri-Cities Breakfast

Federal Engagement

Chamber President Roy Nascimento connected with top chamber leaders nationwide at the CCC100 meeting this fall, joining discussions with U.S. Chamber of Commerce officials, policy experts, industry leaders, members of Congress, and pollsters on critical issues including artificial intelligence, the economy, childcare, tariffs, and legislative priorities.

Looking Ahead

The Chamber remains committed to advocating for policies that strengthen North Central Massachusetts’ economic competitiveness, support our members, and ensure our region receives its fair share of investment and opportunity.

For information about the Chamber’s public policy work, contact Public Affairs Director Travis Condon at 978.353.7600, ext. 224, or .

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Chamber Unveils Bold 2026-2028 Strategic Plan: Building on Excellence, Reaching for New Heights

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After earning recognition as 2023 Chamber of the Year, North Central Massachusetts Chamber of Commerce sets ambitious targets to strengthen regional economy, member services and quality of life

The North Central Massachusetts Chamber of Commerce and its affiliates have adopted an ambitious three-year strategic plan that builds on recent successes while charting new territory in workforce development, advocacy, and regional competitiveness.

Approved in September 2025, the plan represents the Chamber’s continued commitment to strategic, measurable growth – building on the momentum and achievements of previous strategic plans

“This plan isn’t just about what we’re going to do – it’s about the measurable impact we’re going to have on North Central Massachusetts,” said Roy M. Nascimento, IOM, CCE, President & CEO.

“We’ve proven we can deliver results. Now we’re raising the bar even higher.”

The-Chamber's-previous-strategic-plan-produced-remarkable-results

New-Strategic-Plan-2028-Goals-and-Targets

Game-Changing New Initiatives

Manufacturing Council Expansion: Specialized working groups will address sector-specific challenges in advanced manufacturing, food processing, and precision manufacturing.

Transportation Management Association: A new Chamber affiliate will address regional transportation gaps that serve as barriers for workers and residents.

Tourism Destination Marketing District: Partnering with lodging members to leverage resources and dramatically expand destination marketing efforts.

Regional Business Investment Fund: Recapitalization will support priority real estate development projects, including utilizing the newly established North Central Massachusetts Land Bank.

Workforce Development: Enhancing workforce programming to strengthen employer partnerships and increase regional talent pipeline effectiveness

Expanded Inclusion Initiatives: Targeted recruitment and engagement of young professionals, women, Latinos, and underrepresented populations as members and leaders, with a target of 15% increase.

Tony Fields, Chair of the Chamber Board of Directors, emphasized the plan’s measurable approach: “We’re not just setting aspirational goals, we’re committing to specific targets that will hold us accountable. This ensures we’re always focusing our energy where it will have the greatest impact.”

Built on Core Values

Six core values guide all Chamber initiatives:

Integrity • Excellence • Focus • Catalytic Leadership • Inclusion • Innovation

“We’re committed to ensuring that the Chamber reflects the full diversity of North Central Massachusetts,” said Allie Catlin, Vice-Chair of the Board. “These values keep us grounded while we pursue ambitious goals.”

As the Chamber embarks on this three-year journey, success will require continued partnership from the entire regional community.

“With this strategic plan as our roadmap, and with the continued support of our members and regional partners, North Central Massachusetts will continue to strengthen its position as the best region in the state to live, work, raise a family, or build a business,” Nascimento said.

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Local High School Students are Encouraged to Apply for North Central Massachusetts Chamber Foundation Scholarship Program

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The North Central Massachusetts Chamber Foundation is excited to announce that applications for the 2026 Scholarship Program are now being accepted from local high school students in North Central Massachusetts.

Each year, the Chamber Foundation awards approximately 25 college scholarships to support students continuing their education, made possible by contributions from members of the North Central Massachusetts Chamber of Commerce. In 2025 the Foundation also introduced a new non-traditional scholarship specifically for students pursuing trade programs or vocational training, expanding opportunities for diverse career pathways.

Students interested in applying for a scholarship in 2026 should reach out to their high school guidance department. Each school in the Chamber’s service area can submit a limited number of scholarship applicants each year. These applications will be reviewed by a committee of Chamber members. The deadline to apply is Saturday, February 28, 2026.

Since establishing its scholarship program, the North Central Massachusetts Chamber Foundation has awarded over one million dollars in scholarships. Many of these awards are made possible through contributions from Chamber members. Scholarships offered through the Chamber Foundation are often named in honor of prominent members of the North Central Massachusetts business community, whose philanthropy and commitment have significantly shaped the region, or companies that have sponsored a scholarship.

The Chamber Foundation is a 501(c)(3) non-profit organization focused on improving the area through charitable activities. Funds raised by the Foundation are primarily used for education and workforce development initiatives, as well as charitable activities in North Central Massachusetts. This includes scholarships for eligible applicants pursuing education and grants to support economic and community development projects.

Donations to support the Chamber Foundation’s scholarship program are greatly appreciated. Contributions can be mailed to the North Central Massachusetts Chamber Foundation at 860 South St., Fitchburg, MA 01420, or made securely online at www.northcentralmass.com/donate.

For those interested in sponsoring or endowing a named scholarship in honor of a prominent business or community leader, please contact Teresa Roberts, Director of Finance, or Roy Nascimento, President, at 978.353.7600 ext. 227 or 225.

For more information on the North Central Massachusetts Chamber Foundation’s scholarship program or to view a list of the named scholarships, please visit northcentralmass.com or call 978.353.7600 ext. 222.

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Chamber Advocates for Competitive Tax Rates at Clinton Tax Classification Hearing

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Last month, the Clinton Select Board held their annual tax classification hearing to set residential and commercial property tax rates for FY26. The North Central Massachusetts Chamber’s Director of Public Affairs Travis Condon testified on behalf of businesses, urging the Board to work toward a more competitive tax structure that would help Clinton attract business investment and create local jobs.

Following discussion, the Select Board voted unanimously in favor of maintaining Clinton’s current tax shift at 1.5 or 150 percent. The vote came after two separate motions for alternative shifts failed: one to increase the shift to 155 percent, supported by Vice-Chair Matthew Kobus and member Mary Dickhaut; and another to reduce the shift to 148 percent, supported by Select Board Clerk Sean Kerrigan and member William Connolly. Chair Julie Perusse served as the tiebreaking vote in both votes before the unanimous decision. At the 150 percent, the residential tax rate will be $12.98 per thousand and the commercial and industrial will be $21.58 per thousand.

Understanding Tax Classification in Massachusetts

Tax classification often causes confusion among residents and business owners alike. Here’s how it actually works:

Massachusetts allows municipalities to choose between two property tax systems: a single rate or a dual rate (also called a “split rate”). Under a single rate system, both residential and commercial properties are taxed at the same rate per thousand dollars of assessed value. Under a dual rate system, first allowed in the state in 1979, commercial and industrial properties are taxed at a higher rate than residential properties, meaning businesses pay significantly more in taxes on the same property value.

The “shift” percentage refers to how much of the tax burden is moved from residential properties onto commercial and industrial properties. When Clinton maintains a 150 percent shift, it’s shifting a substantial portion of the tax burden onto the business community. Massachusetts law allows municipalities to shift up to 175 percent of the burden onto commercial and industrial properties.

In Clinton, at the current 150 percent shift, the residential tax rate is $12.98 per thousand dollars of assessed value, while commercial and industrial properties pay $21.58 per thousand – a significant premium that applies before a business owner invests a single dollar in improvements or hires a single employee.

Why Balance Matters for Everyone

The question isn’t whether to shift a few dollars between property classes in any given year. The question is: What tax policy will help Clinton grow its commercial tax base, attract investment, and create jobs?

Communities with more competitive tax rates attract more business investment. More businesses mean more jobs for Clinton residents, more customers for other local businesses, and ultimately a larger commercial tax base. When the commercial tax base grows, it generates more total revenue for the town – which benefits everyone, including residential taxpayers.

Right now, Clinton’s split rate puts businesses at an immediate competitive disadvantage. A commercial property owner in Clinton pays higher property taxes than they would for the same property in a neighboring community with a lower shift or single tax rate – before making any improvements, before hiring any employees, before generating any economic activity. That higher tax burden exists simply because of the property’s classification, making Clinton less attractive for business investment compared to surrounding communities.

Over time, maintaining a high split rate creates a troubling cycle: the higher tax rate discourages commercial property owners from investing in improvements or expansions to their properties, knowing any increase in value will be taxed at the premium rate. Meanwhile, businesses choose to locate or expand elsewhere, existing businesses leave or close, and new investment goes to more competitive communities. As the commercial and industrial tax base shrinks, the town must either cut services or shift even more burden onto remaining taxpayers – including residents. This is exactly why other North Central Massachusetts communities have been moving toward single tax rates or more balanced splits: they recognize that attracting and retaining businesses ultimately eases the tax burden for everyone.

Moving toward a single tax rate isn’t about giving businesses a break – it’s about creating a level playing field that helps Clinton compete for the investment and economic growth that strengthens the entire community. A growing commercial base means a more stable revenue source for the town and less pressure on residential taxpayers to make up shortfalls.

Why Tax Competitiveness Matters

In his testimony, Condon emphasized that Clinton’s tax structure directly impacts the town’s ability to compete for business investment. The economic landscape has become increasingly challenging for local businesses, with rising costs, tight labor markets, and competition from other states making it harder to attract and retain businesses.

The Chamber has consistently advocated for Clinton to narrow the gap between commercial and residential tax rates over time. In 2018, a special tax classification task force recommended that Clinton gradually reduce the split with the long-term goal of reaching a single tax rate to make the town more competitive for business investment.

Several years ago, the Select Board had been moving in that direction, gradually reducing the shift. However, recent votes over the past several years have maintained the gap rather than continuing progress toward greater tax competitiveness.

The Path Forward

The Chamber recognizes the difficult decisions facing Clinton’s elected officials and appreciates the town’s ongoing efforts to support economic development. While we appreciate the Select Board’s decision to maintain the current split for FY26 rather than to adopt the earlier motion to increase the rate, we believe that narrowing the commercial/industrial tax gap is essential for Clinton’s economic future.

A more competitive tax structure helps attract business investment, creates employment opportunities for Clinton families, grows the commercial tax base, and ultimately provides a more stable financial foundation for the entire community. As Condon emphasized in his testimony, “This isn’t just about businesses—it’s about employment opportunities for Clinton families, growing the commercial tax base through new development, and easing the tax burden on residents.”

The Chamber was the only business and economic development organization to testify at the hearing, ensuring that businesses had a voice in this critical conversation about Clinton’s economic competitiveness. We will continue to advocate for policies that position Clinton—and all communities in North Central Massachusetts—to compete for the investment and jobs that strengthen our regional economy.

The Chamber would like to thank Select Board Clerk Sean Kerrigan and member William Connolly for their support of working toward a more competitive tax structure.

For more information, please contact Travis Condon, Public Affairs Director at 978.353.7600 ext. 224 or via email at . 

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Welcome to the Dickinson Business Center

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Executive Office Suites & Virtual Offices Available

The Dickinson Business Center is proud to offer flexible, professional workspace solutions designed to meet the evolving needs of today’s businesses. Located at 344 Main Street in Fitchburg, within the beautifully restored and historic Dickinson Building, the Center provides both Executive Office Suites and Virtual Offices that combine convenience, functionality, and style. Whether you’re an entrepreneur launching your first venture, a growing company expanding your footprint, or a national firm establishing a regional presence, the Dickinson Business Center offers the ideal setting for your success.

Our Executive Office Suites are available furnished or unfurnished, allowing you to personalize your space to fit your brand and workflow. Each office includes access to shared amenities and professional services that make day-to-day operations seamless. For those who don’t require a physical office but want to maintain a professional image, our Virtual Office options offer a prestigious Main Street business address, mail handling, and on-demand meeting space.

Dickinson-Building-Inside

The Dickinson Business Center is strategically positioned just steps from the newly constructed Fitchburg Boston Commuter Rail station, making travel to and from the Boston area convenient for both you and your clients. Tenants also enjoy ample free parking, ensuring easy access for visitors and staff alike. Our all-inclusive rent model covers utilities and high-speed internet, helping you manage costs with confidence and clarity. With no long-term commitments and next-day move-in options, you can scale your workspace as your business evolves—without the stress of lengthy leases or hidden fees.

 

Since its founding in 2004, the Dickinson Business Center has supported a wide range of professionals and organizations, from small startups to well-established corporations. Over the years, it has earned a strong reputation for its commitment to accessibility, responsiveness, and personalized service. The Center’s staff takes pride in maintaining a welcoming, professional environment that helps businesses thrive.

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Beyond offices, the Dickinson Building itself is home to exciting initiatives like “Creative Cities” and “Brazilian Kingdom,” which add to the property’s dynamic atmosphere. Together, these enterprises contribute to a vibrant, collaborative community that encourages creativity, innovation, and local engagement.

As one of the newest members of the North Central Massachusetts Chamber of Commerce, the Dickinson Business Center looks forward to strengthening connections within the region’s business community. Together, we can continue to build a stronger, more vibrant downtown Fitchburg—where businesses grow and ideas flourish.

If you’re looking for the perfect workspace—one that’s inspiring, convenient, and community-oriented—discover what’s waiting for you at the Dickinson Business Center. Schedule a tour and see firsthand how this revitalized Main Street landmark blends historic charm with modern efficiency.

Take a tour today! Call 978-582-1013 to schedule your walkthrough and explore your next great business address at The Dickinson Business Center.

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Community Leadership Institute Class of 2026 Announced

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The North Central Massachusetts Chamber of Commerce is pleased to announce the participants selected for the 2026 Community Leadership Institute (CLI). This prestigious nine-month program equips future leaders with essential skills and deep regional knowledge, focusing on key sectors and topics including media and crisis communications; non-profit governance and volunteerism; healthcare; arts and culture; government and the legislative process; manufacturing; economic development; and the legal system.

Established in 1989, CLI has graduated more than 300 community leaders over its 37-year history, with over 100 alumni in the past five years alone. The program identifies and develops emerging leaders from diverse backgrounds who will shape our region’s future.

The Community Leadership Institute delivers its comprehensive curriculum through monthly sessions from October through June. Each participant, sponsored by their respective business organization, gains extensive exposure to regional challenges and opportunities. The Chamber accepts applications annually during July and August, selecting participants who demonstrate strong leadership potential and commitment to community service.

“CLI continues to be our flagship leadership development program, preparing the next generation of regional leaders,” says Roy Nascimento, President & CEO of the North Central Massachusetts Chamber of Commerce. “This year’s class represents the diverse talent and potential within North Central Massachusetts.”

“The caliber of this year’s class is exceptional,” notes Dr. Michael Greenwood, Chair of the Community Leadership Institute Program. “These emerging leaders bring fresh perspectives and energy that will undoubtedly strengthen our region’s future economic and social fabric.”

CLI Class of 2026 Participants:

Alicia Favreau, Empower Collective

Amanda Salmons, Cleartech Group

Andy Skoog, Fitchburg Housing Authority

Ben Shipp, All One Credit Union

Brittany Zorn, Mount Wachusett Community College

Caitlyn Falzone, Fitchburg Art Museum

Chayanis Hauswirth, Workers Credit Union

David Hinckley, Jr., DMH Electric, Inc.

Eric Chouinard, Edward Jones

Erica Halloran, MassHire North Central Career Center

Joseph Flanagan, Fitchburg State University

Joseph Madden, Bemis Associates

Julie McNamara, Workers Credit Union

Katie Sullivan, Guild of St. Agnes

Laura Pearsall, Rollstone Bank & Trust

Lynsay Radzewicz, Work Opportunities Inc

Magnus Carlberg, Wachusett Business Incubator

Maria Quaglia, Franklin Professional Associates

Michelle Haggstrom, Keller Williams North Central

Stacie Dolan, Work Opportunities, Inc.

Susan Beddes, Fitchburg State University

Teresa Roberts, North Central Massachusetts Chamber of Commerce

Terrance McCormack, IC Credit Union

Towma Rastad, Fidelity Bank

Valerie Bruno, North Central Massachusetts Chamber of Commerce

Zach Rocheleau, Rocheleau Tool and Die Co, Inc.

For more information on the Community Leadership Institute, please visit www.northcentralmass.com/overview/cli or contact Maureen Babcock at or 978.353.7600 ext. 222.

 

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