E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
The North Central Massachusetts Development Corporation and Bank Hometown are holding two business workshops on May 4, 2017 aimed at assisting potential and existing entrepreneurs.
These free workshops are approximately 2 hours each and are being held in partnership with the North Central Massachusetts Chamber of Commerce, Massachusetts Small Business Development Center, SCORE, NewVue Communities, and City of Fitchburg and Leominster’s Economic Development Office. Both workshops will each run approximately two and a half hours and will be held at the North Central Massachusetts Chamber of Commerce, 860 South Street in Fitchburg on Thursday, May 4.
Session I: Fundamentals in Planning, Preparing, and Financing Your Business will run from 8:30 a.m. to 11:00 a.m. and will focus on evaluating and understanding the fundamentals of owning one’s own business. Information on how to get started, where and how to get financing and the loan application process will be presented. Registration begins at 8:00 a.m. Continental breakfast will be provided for all participants. Presented by Bob Aspell, SCORE
Session II: Understanding the Purpose of Financial Statements and How They Can Help Determine the Health of Your Business will run from 11:30 a.m. to 2:00 p.m. and will focus on understanding a balance sheet, income statement and cash flow statement. The workshop will also explain how a small business owner can anticipate financial needs in order to operate his/her business more efficiently. Registration begins at 11:30 a.m. Lunch will be provided for all participants. Presented by Robert C. Alario, CPA
To register, please contact Sandie Cataldo at 978.353.7607 ext. 232 or . You may also register online at www.NorthCentralMass.com.
The North Central Massachusetts Development Corporation (NCMDC) is a non-profit corporation with the mission of creating jobs and improving the economy of North Central Massachusetts. NCMDC is certified by the U.S. Small Business Administration (SBA), and the U.S. Department of the Treasury under the Community Development Financial Institutions (CDFI) Program. The NCMDC works in partnership with local banks, credit unions, chambers of commerce and area nonprofits to support emerging microenterprises, small businesses, and community projects with loans and business assistance. Since 1996, the NCMDC has granted over $4,200,000 in loans to small businesses to help grow jobs and the economy in 26 communities in the North Central Massachusetts region.
For more information about the NCMDC loan or technical assistance programs, please call 978.353.7607 or visit www.choosenorthcentral.com.
The tourism industry celebrated its economic impact and its legislative champions at the annual Massachusetts Tourism Day at the State House on Thursday, April 6, 11am-1pm, in the Great Hall.
Hosted by the 16 Regional Tourism Councils (RTCs) of Massachusetts, in partnership with the Joint Committee on Tourism, Arts, and Cultural Development and the Massachusetts Office of Travel & Tourism (MOTT), Massachusetts Tourism Day included a mid-day program that featured presentations of the Champion of Tourism awards to Sen Karen E. Spilka (D-Ashland) and Rep. Mathew Muratore (R-Plymouth).
Other speakers included Joint Committee Co-chairs Rep. Cory Atkins and Sen. Adam Hinds. Francois Laurent-Nivaud, director of the Massachusetts Office of Travel and Tourism (MOTT).
The third largest industry in the Commonwealth, tourism accounts for 135,000 jobs, thanks in large part to the direct spending by 23.5 million visitors to Massachusetts. In 2015, for example, visitors to the state spent $20.2 billion on lodging, meals, culture and recreational attractions, transportation, and retail. That spending yielded $1.3 billion in local and state tax revenue.
“Tourism plays a major role in the North Central Massachusetts economy, accounting for over $127 million in direct spending in the region,” said Roy Nascimento, President and CEO of the Johnny Appleseed Trail Association. “The visitor industry is not something we should take for granted – we need to continue partnerships with state and local government, together with the private sector, to leverage investments in the tourism industry that will help grow our economy.”
As part of Thursday’s celebration, the RTCs offered food samples representing the culinary traditions of their regions, ranging from chowder to maple and apple products.
“The Regional Tourism Councils have a deep understanding of their unique regions coupled with marketing know-how. Their promotional efforts showcase all that Massachusetts has to offer, “said Representative Cory Atkins. “Over 23 million visitors frequent our restaurants, hotels, museums, cultural institutions, and attractions. The economic impact of a robust tourism industry is a boon to the Massachusetts economy.”
On Thursday, March 23, 2017, nearly 40 North Central Massachusetts Chamber of Commerce members, including the 2017 class of the Community Leadership Institute, visited the Massachusetts State House to meet with legislators, government leaders and policymakers.
As part of the Community Leadership Institute, a year-long program for emerging community leaders, North Central Massachusetts Chamber of Commerce members started their day with a tour of one of the United States’ oldest and most storied State Houses, met with delegates in the Members Lounge, and discussed policy with state and non-government organizations.
Representatives Jennifer Benson, Kim Ferguson, Stephan Hay and Natalie Higgins were all in attendance to greet the members as well as provide information.
Over the course of the day, Secretary of Transportation Stephanie Pollack, Secretary of Health and Human Services Mary Lou Sudders, State Budget Director Catharine Hornby and Benjamin Forman, research director of MassInc, discussed policy, initiatives and had frank dialogue with participants about the State of the Commonwealth.
“Participating in the Chamber’s Community Leadership Institute was key to my personal and professional development within our community,” said CarrieAnne Cormier of Avidia Bank and CLI alumni member. “I was proud to have the opportunity to come back to CLI this year as an alumnus for the recent State House event. It was an important way for me to support my team’s current CLI participants, connect with other leaders within North Central – and of course re-energize with a fun and informative day in Boston”
“I have always lived in North Central Massachusetts, but the CLI has opened new doors for me and expanded my knowledge of the many resources in our own backyard,” said Amanda Landry of UMass Memorial – HealthAlliance Hospital and current Community Leadership Institute participant. “Touring the State House and visiting with key leaders who praised initiatives in North Central as well as voiced their continued support to develop the region made me even more proud to live and work here. I look forward to the continued partnerships with our elected officials in the future.”
The Community Leadership Institute has three program days left in the 2017 session which include sessions focused on healthcare, law & justice, arts & culture and a wrap up session prior to the graduation ceremony at the Chamber’s 2017 Annual Business Meeting & Luncheon held on June 15th. For more information on the Community Leadership Institute, please contact Maria McCaffrey, 978.353.7600 ext. 235 or

Leominster Credit Union was named Credit Union of the Year at the 2017 Cooperative Credit Union Association Annual Meeting and Convention. The CCUA represents credit unions in Massachusetts, New Hampshire, Rhode Island, and Delaware.
LCU also received two additional awards. It was recognized with the Excellence in Advocacy award for its outstanding work with the communities it serves. This award is presented to credit unions that go above and beyond in advocacy and educational outreach in support of credit unions.
The third award for Young Professional of the Year was given to Kathy Hurley, HR Generalist at LCU. This award recognizes the outstanding work of young professionals within the credit union industry. Hurley was recognized for her dedication to the business, including her development of the LCU employee wellness programs, as well as her efforts supporting the needs of employees and the overall business.
“We are honored to have been recognized as the 2017 Credit Union of the Year, and for winning an Advocacy award as well as a Young Professional of the Year award,” said LCU President & CEO John J. O’Brien. “These awards are a great example of our employees working toget
Founded in 1954, Leominster Credit Union (LCU) is a member-owned, not-for-profit financial cooperative with a full range of deposit, lending and other financial services. Headquartered in Leominster, Massachusetts, LCU is proud to claim nearly 50,000 members and more than $600 million in assets. LCU has seven branch locations in Leominster, Worcester, Clinton, Holden, Sterling and North Leominster with ATM services at all branch locations. LCU also provides 24 hour banking via Mobile and Online services. Visit leominstercu.com or call 800-649-4646.

The Montachusett Veterans Outreach Center (MVOC) will be hosting an exciting and unique fundraising event entitled, the “Business Achievers Boot Camp”. The event will be held on November 15th, from 9am to 3pm, at the Great Wolf Lodge New England conference center, 150 Great Wolf Drive, in Fitchburg, MA.
This event is open to the public and will provide an interactive and exciting day of professional development for individuals, and the owners, leaders, and s
taff members of the area business community. Lunch is provided at both ticket levels. It will feature presentations from professional certified business coaches of the Boston-area firm InnerOvation and special guest DYNAMIC national speaker, coach and author, Kendall Ficklin.
About Kendall Ficklin & InnerOvation:
Kendal Ficklin will be appearing in New England for his first time. As a purpose-driven, inspiring, and dedicated professional, Kendall Ficklin has changed the lives of thousands of individuals. Kendall’s distinction is that he is not only passionate about his gift of empowerment, but he recognizes that in order to reach the world – he must always lead by example, by believing in his own abilities.
While based in Atlanta, GA, Kendall has established a strong clientele and led a broad array of professional development and training sessions with major corporations such as Delta, Home Depot, Arby’s, HoneyBaked Ham, and PepsiCo, as well as workshop facilitation and coaching with AT&T, The Atlanta Dream, and United Way, respectively.
As an author of four published books, Kendall continues to change the lives of others through his literary works and impactful speaking style. His presentation at this event will focus on his latest book, “Your Work Has to Match Your Want: Your Guide To GREAT”.
InnerOvation is a professional development firm based from Cambridge, MA and comprised of a diverse team of certified business coaches who specialize in a variety of topics. During the November 15th event, their team will provide a presentation mini-series of interactive and informative topics such as leadership, work-life balance, and diverse work teams.
Energize, educate, and empower yourself or your business by attending this one of a kind event.
ALL proceeds will go to support the expansion of wellness and mental health programming for our area veterans at the Montachusett Veterans Outreach Center in Gardner, MA. Each general admission ticket will equate to four counseling sessions to a veteran or a family of a veteran. VIP tickets are also available and represent 10 counseling sessions. VIP tickets also feature premier seating and a free copy of Kendall Ficklin’s latest book. Both ticket levels include a business luncheon on site.
The Montachusett Veterans Outreach Center is a 501c3 Nonprofit organization that has been providing comprehensive support services to veterans and their families since 1981. Such services include professional mental health counseling, wellness activities, housing for homeless and low income veterans, benefits and claims support, food pantry services, a drop-in center, plus more. The MVOC is committed to serving all veterans no matter discharge status, time, place, or branch of military service, to include Active Duty, National Guard, and Reserves military service members and their families. Currently, there is urgent need for additional and expanded wellness services. Please help us help our veterans in need, and by doing so, you will enjoy a very rewarding experience.
Tickets can be purchased and reserved online at www.businessachieversbc.eventbrite.com.
For more information please follow updates on the MVOC Facebook page: www.facebook.com/MontachusettVeteransOutreachCenter/
Or, contact MVOC Executive Director, Bill Edson, at with questions or to schedule an interview.

What is Facing Addiction?
Facing Addiction Inc. is a national, non-profit organization dedicated to unifying the voices of the more than 45 million Americans and their families directly impacted by addiction. The organization was launched in 2015 in front of tens of thousands on the National Mall in Washington DC and was co-sponsor of the launch of the U.S. Surgeon General’s seminal report, Facing Addiction in America: The Surgeon General’s Report on Alcohol, Drugs, and Health which was released on November 17, 2016.
How can I learn more about Facing Addiction?
If you want to learn more about Facing Addiction Inc., go here: https://www.facingaddiction.org/?home
or you can just Google “Facing Addiction”.
What is Facing Addiction In Fitchburg And Beyond?
Facing Addiction In Fitchburg And Beyond is a Pilot Project of Facing Addiction, Inc.
What does it mean to be a Pilot Project with Facing Addiction?
As a Pilot Project, we have the opportunity to work directly with Facing Addiction. Specifically, Facing Addiction has committed to working with us to:
Secure increases in localized funding to adequately address the crisis
Train advocates on proper organizational and advocacy techniques to reform their community’s response
Invest time and resources in communication opportunities with elected officials and other policy makers
Provide media guidance to garner press coverage to further highlight the solutions to the problem
Develop political strategies and aid community stakeholders in the development of an overarching “campaign strategy”
How did Fitchburg become a Pilot Project?
In February of 2017, the City of Fitchburg applied to be a Pilot Community with Facing Addiction. The application was submitted by the Joint Coalition on Health (JCOH) after requesting and receiving the full support of Fitchburg leadership including Mayor DiNatale, Chief Martineau and Fitchburg Board of Health Director, Stephen Curry.
Facing Addiction received more than 50 applications from communities across the country. In March of 2017, it was announced that Fitchburg, MA was selected as one of 15 communities to participate in the organization’s pilot community project.
In addition to Fitchburg, MA the following communities were selected to participate:
Annapolis, MD – Baton Rouge, LA – Billings, MT – Boise, ID – Chicago, IL – Cumming, GA – Martinsburg & Berkeley Springs, WV – New Canaan, CT – Rochester, NY – Safford, AZ – San Diego, CA – Springfield, MO – West Bend, WI – West Linn, OR
Why was Fitchburg chosen?
Fitchburg was chosen because we were able to clearly demonstrate in our application that we are a community which is facing addiction head-on. As a community, we have demonstrated a willingness to try new and innovative approaches, collaborate and work with each other, seek knowledge and learn from each other. Our community has a strong foundation on which to build and Facing Addiction has committed to helping us.
Who can join Facing Addiction In Fitchburg And Beyond? Anyone who is interested In promoting recovery, awareness and positive changes is welcome to join us. You do not have to be an expert or a professional and you do not have to live in Fitchburg. If you are concerned about addiction and want to help make a difference, we urge you to join us!
What are some ways to get involved?
Join our mailing list to receive updates and invites to events and meetings:
“Like” us on FaceBook: Facing Addiction In Fitchburg And Beyond
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA