E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Visit North Central Massachusetts, an affiliate of the North Central Massachusetts Chamber of Commerce, recently launched a new website to serve as a resource for visitors from all over the world who are interested in exploring this scenic and dynamic New England region. The new website address is www.VisitNorthCentral.com.
The new site promotes North Central Massachusetts as a desirable place to visit by highlighting what to do; where to stay; where to eat; and the events happening throughout the year. The new site will have a focus on the region’s unique attractions; accessibility from Boston and other major markets; family friendly activities; and the benefits of not only visiting but holding a sporting tournament or corporate event in the region.
The new site features an attractive look and feel, and an intuitive, easy to use menu options to help users easily access the information they are looking for. The new site is also responsive so it will adapt to the screen size of whatever device is being used for easy viewing and navigation. The new site was designed by 3MediaWeb, a website design and development company that is a member of the North Central Massachusetts Chamber of Commerce.
“We believe that we have a great story to tell. North Central Massachusetts is a terrific place to visit, live and grow a business,” said Roy M. Nascimento, president & CEO of Visit North Central Massachusetts. “This new website will be a great tool to help us highlight the region’s many strengths and assets and motivate visitors and local businesses to help us continue as to grow as a destination.”
The North Central Massachusetts Chamber of Commerce and its economic development affiliate the North Central Massachusetts Development Corporation hosted a manufacturing bus tour on Tuesday October 23, 2018, for 41 students and chaperones from Fitchburg High School and Leominster High School as part of their “Amp It Up!” initiative to promote careers in manufacturing and highlight the importance of manufacturing to North Central Massachusetts.
Attendees on the tour visited AIS, Inc in Leominster and the Mount Wachusett Community College Advanced Manufacturing Campus in Devens, where they were able to get an insider’s look at how manufacturers operate as well as learn about the growing employment opportunities in manufacturing and the necessary skill-sets needed.
“We were excited to work with AIS, Mount Wachusett Community College and the high schools and showcase the employment opportunities that are right here in North Central Massachusetts and the skills needed to be successful,” said Roy Nascimento, president & CEO of the North Central Massachusetts Chamber of Commerce. “We are very encouraged by the response of not only the local educational institutions, but the students themselves to this important industry sector.”
With over 440 firms, North Central Massachusetts boasts the largest concentration of manufacturing in the state. Fully one-third of all private wages paid in the region are from manufacturing jobs. Companies range from the world class plastics industry cluster, to pharmaceuticals, photonics, paper, and biomedical devices.
Manufacturers today are some of the most well-paid, highly trained and in demand employees in the workforce, working on advanced equipment and technology. However, many manufacturers have been challenged recruiting the workers they need. Despite the high wage potential and increasing employer demand, there is both a need for more young workers and a skills gap among an existing and a transitioning workforce.
The purpose of the “AMP it up!” initiative is to leverage new and existing resources to continue ongoing efforts to reach career counselors, community organizations, youth-serving organizations, educators, and most importantly students throughout North Central Massachusetts. The Chamber’s “Amp It Up!” initiative is funded in part through a matching grant from MassDevelopment. Other partners include Fitchburg State University, Mt. Wachusett Community College and school systems throughout the region. Ongoing efforts to promote manufacturing careers have also included engaging the schools and offering career exploration activities to students, hosting student tours, participating in career day activities and promoting manufacturing via a targeted social media campaign.
For more information on the manufacturing bus tour, please contact the North Central Massachusetts Chamber of Commerce at 978.353.7600.
Fidelity Bank has made good on its promise to support small local businesses in the communities of Gardner and Winchendon in recognition of the completion of its merger with Colonial Co-Operative Bank, which had branches in those communities prior to the merger. The merged state chartered, mutually owned financial institution has combined assets of approximately $900 million.
Fidelity Bank has committed to earmark $300,000 for the establishment of a micro loan fund, to be called The Colonial Bank Loan Fund- a Fidelity Bank Endowment. “We want to honor Colonial Co-operative Bank’s prior commitments to the people of Gardner and Winchendon,” said Fidelity Bank Chairman & CEO Edward F. Manzi Jr. “It aligns well with our LifeDesign promise of being a team of caring people, who take a caring approach, to provide caring solutions.”
The fund will be managed by the North Central Massachusetts Development Corporation (NCMDC), an affiliate of the North Central Massachusetts Chamber of Commerce, to provide the loans to small businesses in the city of Gardner and the towns of Winchendon and Templeton. “We are very excited to be partnering with Fidelity Bank on the establishment of the new Colonial Bank Loan Fund,” said Roy M. Nascimento, CCE, IOM, President & CEO of the North Central Massachusetts Chamber of Commerce. “These funds will go a long way in providing local entrepreneurs with the critical infusion of capital that they will need to take their business from dream to reality.”
The Greater Gardner Chamber of Commerce will partner with NCMDC to promote the loan fund to businesses in the area. “We are pleased to promote the fund as a resource for new businesses to accelerate their ideas and achieve their ambitions. In large part, small businesses are driving the economic growth in the Greater Gardner region” said Carol Jacobson, President & CEO of the Greater Gardner Chamber of Commerce. “It is also a fitting tribute to Colonial Co-operative Bank’s rich history of supporting businesses and citizens in Gardner and surrounding towns for more than a century.”

Only Resort in Massachusetts to Still Offer Skiing & Snowboarding
A Look Back on the 2017-18 Season
“It ain’t over till it’s over!” Thanks to nearly 4 feet of snow since March 1st, Yogi Berra’s famous quote has been the rallying cry this winter at Wachusett Mountain Ski Area which has just announced it is extending its ski season until April 15th – one of the resort’s latest closings ever.
After originally planning to close April 1st, Wachusett first extended its season to April 8th. Then after a colder-than-average April and base depths still ranging up to nearly 50 inches on some trails, mountain officials chose to extend the season one more week becoming the only ski area in Massachusetts and rivalling some of the larger resorts in northern New England to still be in operation. (This weekend Wachusett is scheduled to re-open from 8 am – 4 pm on April 14 and 15 — weather permitting. Discounted tickets are available and an outdoor deck party with a BBQ and live music is scheduled both days. The forecast looks good for Saturday but everyone is advised to check www.wachusett.com for the latest updates, especially for Sunday).
The season extension seemed unlikely last February 21st when temperatures topped out at 71 degrees and it appeared that winter was coming to a premature end. In a winter filled with ups and downs, Wachusett season pass holders can now rejoice in the fact they have enjoyed a five-month season. The 2017-18 season at Wachusett had 3 chapters – cold early, warm and rainy in the middle and snow at the end.
After opening on November 12th – the mountain’s earliest ever – expectations were high to start the season. Cold weather in the beginning of the season was both a blessing and a curse for Wachusett Mountain. The blessing was in terms of providing ideal temperatures for taking advantage of the mountain’s powerful snowmaking capabilities and allowing it to open all three quad chairlifts on the first day of the season. The curse was in terms of single-digit temperatures during the Christmas holiday week and early January which prevented skiers and snowboarders from coming out to enjoy the snow. The coldest day of the entire season ( -5 degrees) came on January 1st.
During late January and most of February, Wachusett faced unseasonably warm temperatures and more than 20 days with rain. The mountain maintained full operations throughout that period but the weather melted some of the snow and much of the spirit of skiers and snowboarders during the crucial middle six weeks of the season. Once March hit, everything changed with 45 inches of snow since March 1 (including 38 inches during a seven-day period alone). The last third of the season accounted for nearly half of the entire winter’s total snowfall.
“We are so appreciative of our customers’ loyal support this winter and are thrilled to extend the season,” said Wachusett President Jeff Crowley. “We’re glad the winter is ending on a positive note for everyone.”
Today we’d like to introduce you to Scherrie Keating.
Thanks for sharing your story with us Scherrie. So, let’s start at the beginning and we can move on from there.
I knew from a young age I wanted to be a nurse. During high school, I became a candy striper at my local hospital. Upon graduation, I entered the nursing program at Fitchburg State College and began working as a nurses aide. I earned my BSN and soon found my passion caring for patients with cardiovascular disease and Diabetes in ICU and Cardiac Rehabilitation.
My career took a surprising turn when I found myself laid off from the hospital I had spent my entire career working at. I was devastated and floundered for a while until I received a call from a friend telling me about an opportunity to start a new Cardiac Rehabilitation Program at another hospital. Having no experience in developing programs, but also needing employment I decided to apply. I cried the entire interview, was offered the job and told: “they saw something in me, I didn’t see”. Looking back I believe that opportunity was the start of my journey to where I am today. The program was started and I was working as the manager and staff RN.
My heart still missed working at the hospital I spent all those years at and my hope was I would someday return.
That dream was soon to come true. I received a call that they were interested in starting a Diabetes Self Management Education Program. This time, I knew I could do this. I was hired, the program was developed, ADA recognized and open to patients. Within 6 months of being back, I was given the opportunity to become the Cardiac Rehabilitation Program supervisor then promoted to manager. I was exactly where I wanted to be and loved what I was doing.
One day, I received a call that again changed my career path. I was told I was being laid off due to a middle management reorganization. 31 years in that hospital system and within 10 minutes it was gone. This time, I knew from past experience another door would open it was just a matter of time. Within 9 months, I was hired as a telephonic Diabetes Educator. Unfortunately, within a year, the organization downsized and I found myself laid off again.
The good news was, I had all the qualifications to take the Certified Diabetes Educator exam and now had plenty of time to study. I passed the exam then started the process of looking for a job. During my search, I saw an ad for the Diabetes Prevention Program. In all the years of working in Diabetes, I never knew Diabetes was preventable and that there was a program available to teach these strategies. I researched the information, made a few calls, enrolled and completed the CDC, National Diabetes Prevention Program Lifestyle Coach Training. It was then, I knew what I wanted to spend the rest of my career doing. Increasing awareness of the Prediabetes epidemic and helping people prevent and manage Diabetes.
I went back to the hospital I spend most of my career at to see if they were interested in partnering with me on my mission. They hired me as a per diem Certified Diabetes Educator with the possibility of developing a Diabetes Prevention Program in the future. I knew this was a start but didn’t give me job security or the ability to move forward with my passion of helping people prevent Diabetes. After much thought and support from my husband, I decided to start my company. I continue to work at the hospital as a per diem Certified Diabetes Educator (CDE) as well as teach CPR and ACLS.
My company was founded on 9/17/2016, on my 8th cancer remission date.
Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
Having develop and implemented programs during my nursing career, I felt I had many of the skills needed to start my own company. I can say, they definitely helped, but I quickly realized I had so much more to learn and didn’t really have a viable business plan. What I did have was a dream, the passion to help others, an incredible drive, years of nursing experience and a national epidemic little people knew about. I knew in my heart I could make a difference in the lives of others and build a successful company.
After becoming an LLC, a friend/mentor recommended I join the North Central Chamber of Commerce. On my first day at a sales leads meeting, I sat next to a person who heard my story, then sponsored me to speak at a local Council on Aging. From there she invited me to a networking event where I met someone else who became very instrumental in growing my company. I was invited to join different networking groups where I continued to meet new people and develop relationships that have lead to lifelong friendships and business partners.
I began to take advantage of the many educational opportunities provided by the Chamber to include weekly free business coaching through the SCORE program. Through networking, I was referred to and received a grant through the Small Business Assistance program to start my website. I launched my business facebook and linkedIn pages. I began writing programs on prediabetes and management of Type 2 Diabetes. I started cold calling senior center directors, local cable shows, radio stations, participating in health fairs and was hired to give a few classes. I appeared on many local cable shows, a few radio shows and was given the opportunity to produce and host my own health and wellness show on Sterling Lancaster Community TV called Talk Me Healthy.
One day, at a networking event, I was approached to provide a continuing education program (CEU) for nurses and social workers. At that point, I was open to any opportunity to speak anywhere on any topic of interest relevant to my nursing experience. I still didn’t have a solid business plan or direction of where I wanted to take this company. This CEU program opportunity was a major turning point for my company. Nurses and social workers need continuing education credits to renew their licenses and my company was able to meet this need. Word spread and before long I had written 7 CEU programs and getting opportunities in multiple venues to speak include the Massachusetts Dental Hygienist Conference and the upcoming Massachusetts Nursing Association Clinical Conference.
I realized, I finally had a viable business plan offering community and CEU programs to help people prevent and manage Diabetes. I started attending the National Speakers Association- New England Chapter and began working with a business coach who has been instrumental in helping me realign my mission, goals and future company direction.
Honestly, I have been blessed with some many wonderful people that I have met along this journey who have believed in me, my mission and have opened doors of opportunities where I can share my passion and expertise to help people prevent and manage Diabetes.
Diabetes Kare Consulting, LLC – what should we know? What do you guys do best? What sets you apart from the competition?
Most people don’t know they have Diabetes until they present with a complication such as an eye, kidney or nerve disease. Based upon the Diabetes Prevention Program, simple, proven lifestyle changes can reduce your risk of developing Type 2 Diabetes by more than half.
My company’s mission is to increase awareness of the prediabetes epidemic and help people prevent and manage Diabetes through education, consulting and health coaching.
I offer prediabetes risk screening and prevention education, evidence based group education classes, webinars, CEU programs for healthcare professionals caring for individuals with Diabetes and monthly healthy living education on my TV show Talk Me Healthy.
To find out if you are at risk for Type 2 Diabetes, it only takes a minute, click on www.diabeteskareconsulting.com.
I would love to share a story of how my company impacted the life of one of my program attendees. A nurse in one of my Prediabetes CEU classes filled out the risk screening questionnaire and received a score of 5. Based upon that score, I always recommend contacting your healthcare provider for follow up testing. She learned she had prediabetes, was able to apply what she had already learned in the class to reduce her risks of developing Type 2 Diabetes by more than half.
Having opportunities like this to offer prediabetes risk screening and provide life changing education to help others lower their risks of developing and improving management of Type 2 Diabetes and its serious complications gives me purpose and joy each and every day.
I believe together we can make a difference in the lives of the millions of people impacted by Diabetes and its serious complications.
What is “success” or “successful” for you?
Personally, for me, success means sharing my personal story, passion and expertise to make a difference in the life of one person every day. I believe, everyone has a story, everyone has a why and that your why can change your story, life and significantly impact the lives of many!
My story is that I was diagnosed with a rare fingernail melanoma 10 years ago this September. I was given a 50% chance of surviving. Through faith, family, friends, the best medical team at MGH and keeping my “why” in focus to motivate me through some dark times, I am alive today. I believe having cancer was the worse and best thing that ever happened to me. I wouldn’t be the person I am today or be able to use my story as a testimony to give others hope and empower them to start now and make small healthier choices to change their tomorrows.
My journey has brought me to this moment, to do what I am doing to give back and make a difference in the lives of many! For me, that is a blessing and what I consider my success.
http://bostonvoyager.com/interview/meet-diabetes-kare-consulting-llc-not-located-boston/

AMERICAN PICKERS to Film in North Central Massachusetts
Mike Wolfe, Frank Fritz, and their team are excited to return to Massachusetts! They plan to film episodes of the hit series AMERICAN PICKERS throughout North Central Massachusetts.
AMERICAN PICKERS is a documentary series that explores the fascinating world of antique “picking” on History. The hit show follows Mike and Frank, two of the most skilled pickers in the business, as they hunt for America’s most valuable antiques. They are always excited to find sizeable, unique collections and learn the interesting stories behind them.
As they hit the back roads from coast to coast, Mike and Frank are on a mission to recycle and rescue forgotten relics. Along the way, the Pickers want to meet characters with remarkable and exceptional items. The pair hopes to give historically significant objects a new lease on life, while learning a thing or two about America’s past along the way.
Mike and Frank have seen a lot of rusty gold over the years and are always looking to discover something they’ve never seen before. They are ready to find extraordinary items and hear fascinating tales about them. AMERICAN PICKERS is looking for leads and would love to explore your hidden treasure. If you or someone you know has a large, private collection or accumulation of antiques that the Pickers can spend the better part of the day looking through, send us your name, phone number, location and description of the collection with photos to:
or call 855-OLD-RUST.
facebook: @GotAPick
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA