E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Two-day seminar designed to educate small businesses about accounting software platform
El Cámara de Comercio del Norte Central de Massachusetts is offering small businesses owners and staff the opportunity to participate in a two-day QuickBooks® seminar.
The seminar is scheduled for Tuesday October 12 and Wednesday, October 13, from 8 a.m. to 11 a.m. at the North Central Massachusetts Chamber of Commerce, located at 860 South Street, Fitchburg.
“Many small business owners utilize QuickBooks to help them manage their business,” said Roy M. Nascimento, President and CEO, North Central Massachusetts Chamber of Commerce. “This is a great opportunity for businesses to learn from an expert on how best to utilize the platform for financial success.”
The seminar will be led by Nancy Burgess, MBA, of Burgess Consulting Associates, and offer an introduction of the platform, an overview of establishing company details, and reviewing data and financial reports.
The cost to attend is $109 and space is limited to 15 participants. Register online at www.northcentralmass.com or contact Kathleen Deal at 978-353-7600, ext. 235 or via email at for additional details.
Additionally, to ensure a safe environment for all, attendees are asked to abide by the COVID-19 mask advisory issued by the Massachusetts Department of Public Health which advises those who are fully vaccinated to wear a mask or face covering if they are at increased risk for severe disease because of age or an underlying medical condition, or if someone in their household has a weakened immune system, is at increased risk for severe disease, or is an unvaccinated adult.
State tax collectors brought in $3.992 billion of revenue in September, way up from September 2020 and half a billion dollars more than what the Baker administration was expecting to collect.
The Department of Revenue announced Tuesday afternoon that the September haul was $848 million or 27 percent greater than actual collections in September 2020 and $501 million or 14.3 percent greater than the month’s benchmark. September typically brings in about 10 percent of the state’s annual tax revenue, DOR said.
“September collections increased in all major tax types relative to September 2020 collections, including withholding, non-withholding, sales and use tax, corporate and business tax, and ‘all other tax’,” Revenue Commissioner Geoffrey Snyder said. “The increase in withholding is likely related to improvements in labor market conditions while the increase in non-withholding tax collections is due to an increase in income estimated payments. The sales and use tax increase reflects continued strength in retail sales and the easing of COVID-19 restrictions.”
Since fiscal year 2022 began on July 1, DOR has collected $8.751 billion from residents and businesses. The year-to-date total is $1.501 billion or 20.7 percent greater than actual collections during the same time period of fiscal 2021 and $525 million or 6.4 percent above the administration’s year-to-date benchmark.
During fiscal year 2021, Massachusetts state government collected more than $5 billion more from residents, workers and businesses than it was expecting, leading to a sizeable surplus. The $34.137 billion total for fiscal 2021 was $5.047 billion or 17.3 percent above the state’s benchmark and $4.528 billion or 15.3 percent more than the actual amount collected in fiscal year 2020.
By the time fiscal 2022 ends after June 30, 2022, DOR expects that it will have collected $34.401 billion in tax revenue. Revenues for the month of October, which DOR said is “among the lower months for revenue collection,” are due to be announced Nov. 3. DOR has set the monthly collection benchmark at $2.248 billion. – Colin A. Young/SHNS
Tourism is a major industry and capturing your share of our local tourists will help your business thrive. The Chamber encourages you to stop in and learn more about our advertising tools that can help you succeed. Local sights, conventions, and activities draw visitors from across the country to the area each year, making it a market you should not overlook.
The benefits to hotels, motels, and restaurants from tourism are easy to spot, but what about local shops and stores? We have designed some tips to help you optimize your return from tourism.
The Chamber website offers members the opportunity to link to their businesses. Many visitors will visit our site to find places to stay, eat, shop, and entertainment ideas. Presenting your business on the site will help you reach more potential customers.
Identify what makes your business or products special. Do you offer local flavor? Items that are made by local artisans or craftsmen? Locally produced food products, or books featuring information on the area? Many tourists are mesmerized by and lured to shop where they can items that have been produced locally.
Have you created a welcoming storefront? Signs welcoming tourists and advertising specials can help draw trade into any business.
Take time to meet other business owners and their employees in the area. Tourists often rely on service staff at a local hotel or restaurant to provide them with information on where to shop. Networking is an excellent opportunity for business growth.
Have you noticed something on your own travels that you wish was available in your area, or that drew you into a business? Adding a new line can help you capture your share of tourists as well as bringing in more local customers.
Consider your online presence. Is your website easy to navigate and does it link to a social media page? Advertise or at least create a page on social media and update it regularly. It may take a while to grow an audience, but as long as you are providing interesting information, you should see growth.
Walk into your business with the eyes of someone who has not seen it before. Is it laid out well and does it have a pleasant scent? If not, a few simple changes can make a major impact on sales.
Don’t be discouraged if they leave without purchasing anything the first time. They may be window shopping today, but come back later and bring even more friends with them if they like what they see.
Take advantage of offline marketing, including flyers and ads.
Most importantly, offer guests a friendly welcome. Make certain your staff does as well. Tourists, and local shoppers, gravitate to businesses that are welcoming, clean, and provide value for their dollar.
Increased tourism brings money to the community and provides an opportunity for your business to capitalize. We encourage you to contact us and learn more ideas on improving your share of this expanding market.
Fidelity Bank today announced it has earned a 5-Star “Superior” rating from BauerFinancial, the nation’s leading independent bank rating and research firm. A 5-Star rating ranks Fidelity Bank among one of the strongest banks in the nation on BauerFinancial’s Recommended Report.
“This rating reflects our overall financial strength and the vigilant efforts we put towards maintaining the safety and security of the bank,” said Ed Manzi, Jr., Chairman and CEO, Fidelity Bank. “Our clients should feel very well protected, and we are proud to give them the clarity they need to make informed decisions and move forward with confidence.”
Fidelity Bank was evaluated in several areas, including capital and asset quality, and profitability. No institution pays BauerFinancial to rate it, nor can it choose to be excluded. In addition to this strong rating, clients of Fidelity Bank also benefit from 100% of their deposits being insured by the FDIC and the Depositors Insurance Fund (DIF).
Solvus Global hosted a ribbon cutting ceremony with more than 150 attendees from across the country to celebrate advanced manufacturing in Central Massachusetts and the opening of their 32k square foot facility. The event marks the culmination of collaborations from key partners at the Army Research Laboratory, Worcester Polytechnic Institute, VRC Metal Systems, and the State of Massachusetts. Christine Nolan of the Mass Tech Collaborative provided the cornerstone announcement of Solvus Global’s receipt of a $1.6M grant from the State of Massachusetts to develop the first-ever integrated wire arc additive manufacturing, heat treating, and machining center for large area additive manufacturing, capable of producing parts from aluminum, titanium, and steel in excess of 5’ on a side.
The ceremony provided a window of insight into the future of manufacturing in the Commonwealth, with remarks from Worcester Polytechnic Institute Provost Wole Soboyejo, Mass Tech Collaborative Director of the Center for Advanced Manufacturing Christine Nolan, Army Research Laboratory Technical Lead Victor Champagne, VRC Metal Systems CTO Aaron Nardi, MA State Senator John Cronin, and US Congressman Jim McGovern. The theme of “People, Partners, and Problems” highlighted Solvus Global’s unique business model, which brings people together to drive innovation through collaboration and focused problem solving; the outcome is not just a product, but an enterprise solution that drives the growth of people and markets.
Concluding the event was Solvus Co-Founder and Chairman of the Board Diran Apelian, who shared his heartfelt thanks for all the support from partners in industry, academia, the state, and the federal government. Dr. Apelian left the audience with final remarks highlighting the way in which the Solvus team has come together to provide not just the recipe for innovation, but rather delivers innovation as a fundamental practice.
From the team at Solvus, thank you to all of our partners, supporters, families, and colleagues who have made every bit of this possible – we look forward to seeing you next year, showcasing multiple powder production lines, friction stir additive manufacturing, cold spray additive manufacturing, wire arc additive manufacturing, and so much more.

[Pictured L to R: Barbara Mahoney, President & CEO, LCU; Nate Rollins, Chairman of the Board for Fathering Fathers, Inc.; and John Reedy, Board Member for Fathering Fathers, Inc and Leominster Credit Union.]
“We are deeply grateful for the contribution that this gift provides to develop and implement our programs. We are confident the young men and women in our mentoring groups will directly benefit from this donation and their lives will be impacted in a tangible, positive way. Our desire for this program is that the students we mentor will grow up better equipped to navigate the challenging world we live in. That goal is much closer thanks to the generosity of Leominster Credit Union,” stated Nate Rollins, Chairman of the Board of Fathering Fathers.
“We are proud to contribute to the Fathering Fathers organization in order to help the mentors and volunteers involved in the program to better support, educate and provide leadership and resources for the youth in our community. We feel that this is a very important initiative and will make a great difference in the lives of everyone involved,” stated Barbara Mahoney, President and CEO, Leominster Credit Union.
For more details on Fathering Fathers, Inc., how to become a mentor or mentee, or to donate to the program, please visit www.fatheringfathers.com.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA