E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
MINI-GRANTS: The Chamber, in partnership with New Vue Communities, has launched a new mini-grant program to support small businesses in the region with their recovery and/or growth. The program provides small grants between $500 to $5,000 that can be used for any professional services that will help the small business. Examples of professional services that the grant can help cover include accounting/bookkeeping, marketing, new signage, and legal services. Applications will be accepted on a rolling basis until September 30, 2021 or until grant funds have been expended. Please contact Sandie Cataldo at 978.353.7600 Ext. 232 for more information or to request an application.
NEW LOANS: The Chamber’s economic Development arm – the North Central Massachusetts Development Corporation (NCMDC) – has approved twenty traditional micro-loans since October, 2020 for a total of $905,200. The loans were made to a mix of start-up and existing small businesses that were unable to secure financing from traditional sources. In addition, the NCMDC also provided sixty-four Paycheck Protection Program (PPP) loans since October totaling $849,840.62 and helped submit another forty-six PPP loans through participating lenders. Our loans helped create 38 new jobs and saved 158 jobs.
LOAN PROGRAM EXPANSION: The NCMDC Board voted to increase the maximum size of loans to $250,000 and expand its loan program to include commercial real estate mortgages. The real estate loans can be used for a first mortgage for purchase, rehab or expansion of an existing structure or a second mortgage with a participating financial institution. The fixed rate loans will be provided with flexible terms, low fees and interest rates as low as 1%. Monthly payments will also be deferred for up to one year on the loans. Please contact Sandie Cataldo or Maribel Cruz at 978.353.7600 for more information.
TECHNICAL ASSISTANCE: Our team has provided over 2,200 hours of direct technical assistance to small businesses so far this year. The technical assistance has been delivered face to face, as well as via phone and ZOOM. In addition, the Chamber has resumed hosting representatives from the Massachusetts Office of Business Development; MassDevelopment; the Small Business Development Center; and other partners for confidential counseling and technical assistance. Members interested in receiving technical assistance or counseling from the Chamber or one of its partners should contact 978.353.7600 Ext. 222 to schedule an appointment.
CHAMBER FOUNDATION: The Chamber and NCMDC Boards each approved contributions of $25,000 to the North Central Massachusetts Chamber Foundation. The Foundation is the Chamber’s charitable affiliate and supports education and community development efforts in the region. The contributions will help build up and strengthen the foundation’s endowment.
CHAMBER PODCAST: The Chamber continues to record new interviews with business and community leaders for its “Inside North Central Massachusetts” podcast series. The podcast is available for downloading via PodBean and Apple Podcasts.
CHAMBER GIFT CARDS: As we want to encourage consumers to shop and eat at local businesses as much as possible, we have eliminated the purchase fee charged when anyone buys a Gift Local Gift Card. We are also continuing to waive the processing fee for members who accept the cards. Members interested in purchasing gift cards as employee and client gifts this holiday season should contact the Chamber at 978.353.7600 Ext. 222 to place their orders.
MEMBER DISCOUNTS: Members interested in offering a discount on our Member to Member Discount page should email Lauren Goulet at with the “Member Discount” in the subject line.
We saw great success with our Spring “Discover Your Next Adventure” campaign which concluded in June. The campaign utilized a mix of paid print, digital and social media advertising to promote the region as a safe and family friendly destination. VisitNorthCentral.com saw strong traffic from the campaign, with visitors increasing by 230% compared to the same timeframe the previous year (and a 102% increase compared to 2019) and pageviews increasing by 304% (92% increase compared to 2019). On Facebook, the campaign had 333,676 impressions from April to June and over 17,500 engagements, which represents a 394% increase over the same period the previous year. Independent data sources that we use to track visitation shows that the region saw a 284% increase in visitors from April to June compared to 2020 and a 30% increase over the same time period in 2019. Lodging data also shows signs that the region is experiencing some recovery from the pandemic, although some of the numbers are still below pre-pandemic levels. The Spring months saw very strong increases in occupancy rates, revenue per room (RevPar), average daily rate (ADR), room availability and rooms sold. Hotel occupancy for YTD through July was 56.2%, a 20.6% increase over the previous year, however ADR was down through the year by 12.7%. Room availability was up 22%, RevPar was up 5.3%, total room revenue was up 28.6% and rooms sold was up 47.2% for YTD through July.
The Chamber’s tourism arm, Visit North Central Massachusetts (VNCM), has developed its annual marketing plan to promote the region to visitors and groups for the new fiscal year that started July 1, 2021. The marketing plan will be executed in alignment with the recently released “One North Central” Economic Development Plan which highlights tourism as a priority industry for employment and revenue in our region. The marketing plan was approved by the Board of Directors and submitted to the Massachusetts Office of Travel and Tourism as part of our annual tourism grant submission. Marketing efforts will continue to target the regional drive market within a 250-mile radius, including key origin markets like Boston, Southern Massachusetts, New Hampshire, New York, Connecticut and Rhode Island highlighting our safety, rural character and the unique and engaging experiences that North Central Massachusetts has to offer. We plan to expand our investment in our marketing efforts, utilizing a diverse mix of digital and print advertising in our target markets. We also plan to continue with the strategy of updating our website and social media platforms with strong content, continuing to optimize our site for new searches and investing in social media to promote, connect and engage with visitors. We also plan to resume attending trade shows in the next year to further promote the region as a destination to groups and other target markets.
In other news, VNCM recently applied for a matching capital grant from the state to make some modest renovations and improve the overall experience for the 165,000 annual visitors to the Johnny Appleseed Visitors Center on Route 2. Our vision is to not only operate the best visitor center in the state, but to also transform the center into a destination that provides an engaging experience and encourages visitors to learn more about the region’s communities, local attractions and businesses. The Fall/Winter edition of the Guide to North Central Massachusetts is now available and will be distributed throughout the region and New England. Copies can be picked up at the Chamber office or at the Visitor Center.
The Baker-Polito Administration today announced nearly $452,000 in grants were awarded to 20 school districts to launch new Innovation Pathway programs, which give high school students early career experience and expertise. The grants are designed to support schools which are committed to seeking official designation for the programs from the Department of Elementary and Secondary Education in the spring of 2022.
These early career programs provide high school students with a coherent course of study focused on a particular field, while also offering them access to college-level courses and internship opportunities to gain work experience. Students gain insight about whether the field is something they would like to pursue in college or as a career after high school.
The Baker-Polito Administration launched these early career programs in 2017 to help students develop knowledge and skills related to a chosen field of study before they graduate high school. Many of the early career programs are in STEM-related fields, including advanced manufacturing, information technology, environmental and life sciences, health care and social assistance, and business and finance.
“It is encouraging to see the strong continued interest in the Innovation Pathways program, designed explicitly to connect students to career pathways in fields like advanced manufacturing, health care and information technology,” said Governor Charlie Baker. “These programs will provide students with more opportunities for future success in high-demand fields at a time during which it is increasingly important to close workforce gaps throughout the Commonwealth.”
“By providing students with rigorous learning opportunities, inside and outside the classroom, these new pathways help prepare students for future success in Massachusetts’ high-tech economy, especially in STEM-related fields,” said Lt. Governor Karyn Polito. “We remain committed to closing opportunity and achievement gaps for students in communities across the state and Innovation Pathways are another tool we can use to do so.”
“Innovation Pathways forge strong partnerships created with local employers to give students exposure and experience in their chosen field of study,” said Education Secretary James Peyser. “We are very appreciative of American Student Assistance’s support of Innovation Pathways so more students across the Commonwealth have expertise in a field before they graduate high school and are better prepared for their future.”
“Students in Innovation Pathways take relevant advanced courses and explore future careers in promising sectors by experiencing them firsthand,” said Elementary and Secondary Education Commissioner Jeffrey C. Riley.
In October 2019, Governor Baker and Lt. Governor Polito announced the availability of $1.8 million in grants over three years from American Student Assistance (ASA), a national nonprofit based in Massachusetts. The awards announced today are part of that larger grant designed to support high schools across the Commonwealth develop programs that prepare students for college and careers. The ASA funds were awarded to the Governor’s Workforce Skills Cabinet to help fund Innovation Pathway programs at high schools, and marked the first time that ASA awarded a major grant to a state to support college and career pathways in high schools.
The grant recipients announced today are:
Agawam High School, Agawam – $11,375: The school will develop two Innovation Pathways in Information and Healthcare and Social Assistance in partnership with MassHire Hampden.
Argosy Collegiate Charter School, Fall River – $25,000: The school will develop an Innovation Pathway in Healthcare and Social Assistance in partnership with MassHire Bristol.
Barnstable High School, South Yarmouth – $9,525:The high school will develop two Innovation Pathways in Manufacturing and Information in partnership with MassHire Cape and Islands.
Bellingham High School, Bellingham – $21,764: The school will develop Innovation Pathways with MassHire Metro South/West in Manufacturing and Healthcare.
Bourne High School, Bourne – $30,000: The school will develop Innovation Pathways with MassHire Metro South/West in Business and Finance and Environmental and Life Sciences.
Brighton High School, Boston – $25,000: The high school will develop an Innovation Pathway in Healthcare and Social Assistance, in partnership with with MassHire Boston.
Carver Middle High School, Carver – $20,000: The high school will develop a new Innovation Pathway in Environmental and Life Sciences, in partnership with MassHire South Shore.
Chelmsford High School, Chelmsford – $13,500: The high school will develop new Innovation Pathways with MassHire Greater Lowell in Environmental and Life Sciences and Manufacturing.
Collaborative for Regional Educational Service and Training, Andover – $30,000: The organization will develop new Innovation Pathways with MassHire Greater Lowell in Healthcare and Social Assistance and Manufacturing.
Excel High School, South Boston, Boston – $25,000: The school will develop an Innovation Pathways in Business and Finance, in partnership with with MassHire Boston.
Fitchburg High School, Fitchburg – $17,300: The school will develop an Innovation Pathway in Environmental and Life Sciences, in partnership with MassHire North Central.
Frontier Regional High School, South Deerfield – $18,725: The high school will develop new Innovation Pathways with MassHire Franklin Hampshire in two sectors: Manufacturing; and Healthcare and Social Assistance.
.
Greenfield Commonwealth Virtual School, Greenfield – $20,000: The school will develop Innovation Pathways in Information and Business and Finance.
Haverhill High School, Haverhill – $26,752: The high school will develop new Innovation Pathways with MassHire MerrimackValley in Environmental and Life Sciences and Manufacturing.
Jeremiah Burke High School, Boston – $25,000: The high school will develop an Innovation Pathway in Environmental and Life Sciences, in partnership with MassHire Boston.
Lenox Memorial High School, Lenox – $29,100: The high school will develop new Innovation Pathways with MassHire Berkshire in Healthcare and Social Assistance and Business and Finance.
Marblehead High School, Marblehead – $24,150: The high school will develop an Innovation Pathway in Manufacturing, in partnership with MassHire North Shore.
North Attleboro High School, North Attleboro – $24,739: The high school will develop an Innovation Pathway in Manufacturing, in partnership with MassHire Bristol.
Quaboag Regional High School, Warren – $30,000: The high school will develop new Innovation Pathways with MassHire Central in Manufacturing and Healthcare and Social Assistance.
Randolph High School, Randolph – $24,760: The high school will develop an Innovation Pathway in Information, in partnership with MassHire South Shore.

“This award is validation of our commitment to invest in both people and technology to better serve our members and advance their financial well-being,” says Workers Credit Union Chief Banking Officer Peter Rice.
Workers Credit Union’s PlanIt locations are designed to provide personalized, judgement-free, financial education and coaching to all Workers Credit Union members. All Workers branch staff are trained and certified financial coaches who meet with members one-on-one, both in person and virtually. The coaches become true partners, taking members through the step-by-step process of achieving financial wellness and empowering them to make good decisions at every life stage whether they are getting a first mortgage or planning for retirement.
Workers Credit Union and 16 other credit unions were recognized at the recent CUNA Operations & Member Experience Virtual Conference, September 21-23. “We are pleased that so many credit union professionals joined us to help honor their peers’ achievements,” said Brad Aspgren, chair, awards & recognition committee and SVP Operations, American Airlines FCU. “The award winners’ work was inspirational.” Other award categories include The Excellence in Technology Awards, The Professional of the Year Award, and The Top Community Contributor Awards. To watch a recording of the awards ceremony, please visit this link. Next year’s conference will be September 21-24, 2022, in Las Vegas. Visit cunacouncils.org/ometech for more information.
The Massachusetts Chapter of the National Association of Housing & Redevelopment Officials (MA-NAHRO) has awarded Linda E. Byrne who is the Chairman of the Fitchburg Housing Authority its prestigious public housing board member of the year award. The award acknowledges those public housing board members that have exhibited examples of community leadership, advocacy for public housing and community development, and has communicated to the media and public the importance and accomplishments of public housing.
On Tuesday, October 5ta, starting at 11:00 am at the Wallace Tower Apartments community room located 55 Wallace Ave., an awards ceremony will be held. Joining the celebration will be Constance Desbiens, Executive Director of the Dartmouth Housing Authority and President of MA-NAHRO, State Representative Michael Kushmerek, State Senator John J. Cronin former Fitchburg Mayor Lisa A. Wong, and Mayor Stephen L. DiNatale.
Vargas brings expertise to help the Leominster community meet their goals through Fidelity Bank’s LifeDesign approach to banking
Fidelity Bank today announced the appointment of Ruby Vargas to Vice President, Area Manager for their two Leominster banking centers. In this role, she will be responsible for overseeing the operations at the bank’s Leominster Connector and Main Street locations while working in concert with the business development teams to grow the bank’s business in the region.
“Ruby brings more than 25 years of experience to this new role and has a passion for working in our Leominster community helping our clients and businesses succeed. Whether it is her work with the Spanish American Center or support of our local businesses, Ruby demonstrates a caring commitment to all that she does,” said Sheila King-Goodwin, Senior Vice President, Chief Community Banking Officer, Fidelity Bank.
“By living and working in the community, I have an inside perspective of knowing what makes Leominster residents and businesses thrive and I am committed to helping my clients realize their hopes and dreams to get where they want to be,” said Vargas.
Vargas has worked with Fidelity Bank for six years, most recently serving as the Sales and Service Banking Center Manager of the Leominster Main Street location where she oversaw all operations.
A resident of Leominster, she completed courses in Business Administration when she lived in Bogota, Colombia, and also attended Mount Wachusett Community College where she focused studies on Business Administration. She holds a license as a Uniform Securities Agent Series 63 and is also licensed to sell life insurance.
Vargas is fluent in Spanish and well-known in the Spanish community. She serves on the board of directors for the Spanish American Center, as Treasurer for the Leominster Rotary Club, and a licensed yoga instructor.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA