EMERGENCY MICRO-LOAN PROGRAM LAUNCHES

The North Central Massachusetts Development Corporation has launched an Emergency Micro-loan Program in light of the COVID-19 pandemic to assist small businesses that need access to funding due to hardship stemming from the outbreak. Loans of up to $20,000 will be awarded to qualifying local businesses that find themselves in a situation where they need access to capital and want to avoid high-interest credit cards or expensive and un-regulated online lenders. If approved, the business is also eligible to receive business assistance from NCMDC staff and consultants.

“As we work to confront this Public Health crisis, it is important to remember its effects on our local economy,” said Mayor Stephen DiNatale of Fitchburg. “It is absolutely paramount that we come together to support our small businesses community. I encourage us all to think of the ways we can buy local–ordering takeout, buying gift-cards, doing whatever we can to safely support our neighbors–but at the same time efforts like this emergency loan fund will offer a critical life-line to businesses when they need it most. We are so fortunate to have a partner in the Chamber that works so rapidly to support small businesses in North Central Massachusetts.”

To qualify under this program, you must be an existing small business and be able to provide two years of tax returns, as well as demonstrate a direct financial impact of COVID-19 on your business. The loan amounts and terms are flexible to fit the situation of the business.

“We are pleased to see the North Central Massachusetts Chamber of Commerce’s emergency fund be offered so quickly,” said Mayor Dean Mazzarella of the City of Leominster.  “No business could have ever planned for this pandemic and local businesses now have a loan opportunity that will take them through this difficult situation.”

Additionally, the U.S. Small Business Administration (SBA) offers low-interest loans to help businesses recover from COVID-19. For more information visit sba.gov/disaster. 

The North Central Massachusetts Development Corporation (NCMDC) is a non-profit economic development corporation with the mission of creating jobs and improving the economy. NCMDC is certified by the U.S. Small Business Administration (SBA), and the U.S. Department of the Treasury under the Community Development Financial Institutions (CDFI) Program. The NCMDC works in partnership with local banks, credit unions, chambers of commerce and area nonprofits to support emerging microenterprises, small businesses, and community projects in 76 communities in Worcester, Middlesex and Franklin Counties with loans and business assistance.  Since 1996, the NCMDC has granted over $6,900,000 in loans to small businesses to help grow jobs and the economy in the region.

For more information about emergency micro-loans or the other loan programs available through the NCMDC, please contact Sandie Cataldo, Economic Development Manager at SCataldo@northcentralmass.com or at 978-353-7600 ext 232 or VISIT HERE.

An Updated Message From the Chamber President

Dear Member,

On Friday I emailed you to inform you of how the Chamber and our affiliate organizations were responding to the Coronavirus outbreak. Our commitment remains with serving you and the communities of North Central Massachusetts in any capacity we can during this unprecedented time. The situation remains fluid and conditions have already changed since my last message. Therefore, I wanted to update you on our most recent efforts to help you navigate these troubled waters. Please keep in mind that our plans may change as new information arises. 

Emergency Loan Fund: We are launching an Emergency Loan program to provide quick approval with loans of up to $20,000 to help businesses. Loans will be awarded to qualifying local businesses that need access to capital and want to avoid high-interest credit cards or expensive and un-regulated online lenders. If approved, the business is also eligible to receive business assistance from our NCMDC staff and consultants. To qualify, you must be an existing small business and be able to provide two years of tax returns, as well as demonstrate a direct financial impact of Coronavirus on your business. The loan amounts and terms may be flexible to fit the situation of the business. We also continue to provide loans of up to $150,000 through our existing loan programs, but those may take longer to approve. Please contact Sandie Cataldo at scataldo@northcentralmass.com or Brendan Hannen at bhannen@northcentralmass.com to inquire about a loan if you need one. We are also in close contact with the SBA and other economic development partners and can connect businesses to other lending resources if needed;

Dedicated Email Hotline: To provide support during this crisis, we have established a dedicated email hotline – help@northcentralmass.com – for businesses to contact us for assistance.  This special inbox will be monitored by several staff.  We will do our best to respond to requests for help as they come in.  If we are unable to help, then we will try to connect you with someone who can. We will strive to respond as quickly as possible; 

Visitor Center: Effective today, as a precaution, our Johnny Appleseed Visitor Center on Route 2 in Lancaster will be closed. This was a difficult decision, but the center is a very high traffic location and we want to ensure the traveling public and our staff are safe. MassDOT will be placing port-a-johns in the parking lot during the closure and a sanitary cleaning of the facility has been scheduled for the near future; 

Marketing/Promotions: We are working on promotional efforts to help those businesses that have been most impacted.  Yesterday, we launched “Takeout Blitz” on our social media to support the restaurant community and have seen a strong response so far.  We have a very strong social media presence and encourage members to email David Ginisi, marketing and communications manager, with any news, updates or promotions that your business is offering during this situation. We will make every effort to share that information and are working with other economic development and business groups to assist businesses through this disruption and once it has passed;

Coronavirus Information & Resources:  Our Coronavirus Information Page is continuously updated with the latest guidance from local, state and federal authorities. We are committed to keeping our members and the public informed and will be posting throughout this crisis on our various social media platforms as new information becomes available.  If you have not done so yet, please follow us on Facebook, LinkedIn, Twitter and Instagram;

Webinars: We are in the process of developing several webinars to provide immediate guidance to businesses and encourage you to check our calendar of events and webinar library regularly. Details will be posted soon. Please email Kat Deal, our program and events manager, at kdeal@northcentralmass.com with any specific topic ideas that you think would be of value to your business at this moment;

Coronavirus Impact Survey: We continue to collect responses to our survey on business impacts. To date, we have had over 170 members respond to the survey. If you have not done so yet, please take a moment to complete it. The responses will help us assess the impact of our efforts, develop helpful tools and resources and advocate for recovery measures. All information will be reported in general terms and individual business information will remain confidential;

Chamber Events: In light of the Governor’s action yesterday, we have cancelled or postponed meetings and events through early April. We will work to reschedule many of these to later in the Spring. Please visit our website for the status of our programs.

Chamber Operations: Effective Tuesday, March 17, 2020 the Chamber will implement a skeleton crew at our office and apply remote work options for the remainder of our team. This decision was made with an abundance of caution and in the interest of protecting the health and safety of our staff and clients. We want to make sure that we can continue to be a resource to you during this crisis. All staff will have access to their emails and voicemail and can respond to requests as quickly as possible

In closing, we recognize the challenges and uncertainty that you are feeling right now. We are here for you. At its core – the Chamber is a network of businesses that come together to support each other and provide leadership in their communities. I am confident that we will get through this, better and stronger by working together!

 

Roy Nascimento, IOM, CCE

President & CEO 

A Message from the Chamber President

Dear Member,

It has been a difficult couple of weeks, with the world reacting with uncertainty to the Coronavirus and market news. The North Central Massachusetts Chamber of Commerce and our affiliate organizations have been closely monitoring the outbreak and its impact on our members and communities. Our commitment lies with serving you and our region in any capacity we can during this unprecedented time.

I wanted to provide you with an update on how we and our affiliates – the North Central Massachusetts Development Corporation and Visit North Central Massachusetts – are responding. This is our plan as of now, but clearly things could change as new information arises.

Chamber Events: It is important that our members remain safe and secure from any potential exposure to the Coronavirus- therefore the Chamber has cancelled most of our major events for the month of March including our Good Morning North Central Breakfast and the upcoming Economic Forecast Breakfast. Many of our smaller events, forums and meetings in March have also been postponed for now. We will work to reschedule many of these to later in the Spring. Any members registered will receive a credit, or a refund if they prefer. We will be closely monitoring the situation and take any necessary precautions regarding April events and meetings as needed. Please stay tuned for more information or visit our website for the status of our programs.

Webinars: We encourage members to explore the webinar library offered on our website that we launched in the Fall.  Stay tuned for new online opportunities for learning and information exchange. Responding to the current situation and in an effort to support members, the Chamber is working on developing new webinars focused on the complex issues facing businesses during this crisis and post-crisis.

Chamber Operations: Both the Chamber Office and our Johnny Appleseed Visitor Center on Route 2 are maintaining regular office hours for now, with special protocols in place. We want to make sure that that we can continue to be a resource to you, so we have also taken the necessary steps so that our team can work remotely, if they need to.

Coronavirus Impact Survey: In an effort to gain an accurate assessment of the outbreak’s impact to businesses, the Chamber has created this brief survey. Thank you to the many members that have already completed the survey. If you have not done so yet, please take a moment to. All information will be reported in general terms and individual business information will remain confidential. Alternatively, please feel free to reach out to me directly with any challenges or disruptions that you have experienced over the last two weeks.

Coronavirus Information & Resources: We have developed an online page with links to different resources to help educate employers and employees on how to prepare for and address the impacts of the Coronavirus. It includes information from the CDC, State and the US Chamber.  We will update this online toolkit as new guidance and information becomes available.  We encourage you to continue to monitor the outbreak and implement strategies to help protect your customers and employees, with the least possible impact to your operations.

Lending and Assistance: Our team is ready to discuss small business assistance programs and loans to help cover any cash flow challenges you may be experiencing from any disruption in business.  If we can’t help, we can connect you to the SBA or one of our other partners who may be able to assist you. Please contact Sandie Cataldo, Economic Development Manager at 978.353.7600 ext. 232 or Brendan Hannen at ext. 234 for assistance or to inquiry about an emergency loan.

Post-Outbreak Recovery Promotion: Our marketing team is strategizing on a few different marketing campaigns to support small businesses in recovering from the disruption. We are also collaborating with other groups in advocating for the development of a state-wide campaign. Please contact David Ginisi, our Marketing and Communications Manager at ext. 240 if you have any thoughts or ideas.

In closing, we recognize that you may be feeling the impact of this crisis in an immediate and profound way. We are committed to helping you get through this. Please do not hesitate to reach out to us if we can help.

 

Roy Nascimento, IOM, CCE

President & CEO

Coronavirus Impact Survey

Earlier this week, Governor Baker declared a state of emergency due to the outbreak of coronavirus. In an effort to gain an accurate assessment of the outbreak’s impact to businesses in North Central Massachusetts, the Chamber and its affiliate organizations have created this brief survey. Please take a moment to answer the following questions. All information will be reported in general terms and individual business information will remain confidential.

Thank you in advance for your participation. Click here for information and resources for businesses dealing with the Coronavirus Outbreak.

Take the survey now

Real Estate Kept Alive Through Modern Technology

Having been involved for over 30 years, Rick Healey of Foster-Healey Real Estate knows a thing or two about the ever-changing ways of the real restate business.

With a focus on mainly residential properties, Foster-Healey Real Estate prides itself in keeping up with the growing technology since the start of the Internet era. Their agents are well-trained and professional and service the entire marketplace from first-time home buyers to seasoned ones. 

The company was originally founded in 1924 by Ralph Foster, and Healey’s father started working there in the 1950s and started managing in the 1960s. Shortly after, in 1977, the company was bought and became Foster-Healey Real Estate, and the name was kept as the Fosters were well-known in the North Central Mass area. 

Healey took over running the business shortly after his father passed, and has been involved with the North Central Chamber of Commerce since he’s owned the business, and was also a past chairman in 1995. In 1990, Healey also owned and operated Countryside Real Estate in Leominster and Gardner. 

“The [North Central] Chamber of commerce is great at connecting,” Healey said. “As a local business, we enjoy the Chamber working with other locally-owned businesses and being able to connect and work with them. We appreciate what the Chamber does to connect everyone.”

Foster-Healey includes their 3D Matterport Tours in every house they market. According to their website, the “Matterport Tour is an immersive, 360º virtual experience. It is a great tool for engaging our potential home buyers by allowing you to really feel like you are walking-thru the home. What is so neat about the tour, is the fact that you can press the play button at the bottom of the screen, sit back and enjoy a walk-thru video.”

“The Internet has changed everything that we do. The consumer is expecting the best experience possible,” said Healey. “[The 3D Tours] allow the consumer to have the freedom to explore more, and thus, more likely be interested in purchasing the property.”

The Matterport Tours also put things into perspective by allowing the user to virtually tour through a house and put things where they actually are. At times, real estate photos can be digitally altered, but with Foster-Healey Real Estate, you get the real deal. They combine the 3D Matterport Tours with professional photography as well as drone photography to be able to provide the best experience for the consumer looking to purchase or sell. 

In the spring, Foster-Healey Real Estate is looking forward to a great spring market and more 1-on-1 time with clients like first-time home-buyers with the education process. “We see ourselves as a liason or guide for the [home-buying] process, as marketing agents, rather than just listing agents,” said Healey. 

Foster-Healey Real Estate is located at 50 Central Street, Leominster, MA 01453. For more information on Foster-Healey Real Estate, please visit their website at www.foster-healey.com. 

 

North Central NOW is a news segment of the North Central Massachusetts Chamber of Commerce that spotlights business and community leaders, as well as relevant business news in various ways including written articles and video segments. For more information on North Central NOW or to be considered for the next segment, please contact David Ginisi, Marketing and Communications Manager at dginisi@northcentralmass.com.

North Central Massachusetts Chamber and Fidelity Bank look to future of economy at Ninth Annual Economic Forecast Breakfast

Community and business leaders will look to the future of the economy in North Central Massachusetts at the Ninth Annual Economic Forecast Breakfast being held on Friday, March 27, 2020 from 7:45 a.m. to 10 a.m. at the Double Tree by Hilton, 99 Erdman Way, Leominster, MA. Sponsored by Fidelity Bank and in partnership with the Greater Gardner, North Quabbin, Nashoba Valley and Wachusett Area Chambers, the breakfast will feature the results of the annual Economic Outlook Survey and remarks from a panel of three featured speakers. 

This year’s Economic Forecast Panel will feature Dr. Tracey Corley, Transit-Oriented Development Fellow at MassINC; Eileen McAnneny, President of the Massachusetts Taxpayers Foundation; and Dr. Bo Zhao, Senior Economist at the Federal Reserve Bank of Boston.

Bo Zhao is a senior economist at the New England Public Policy Center in the Federal Reserve Bank of Boston Research Department. He specializes in public finance and urban and regional economics. In 2013, he received the Boston Fed’s President’s Award. Zhao earned his PhD in economics and his MS in applied statistics from Syracuse University. He joined the Boston Fed in 2005 and served on the Municipal Aid Subcommittee of the Massachusetts Municipal Finance Task Force from 2006 to 2007. Zhao was selected by the Ewing Marion Kauffman Foundation as one of 20 young scholars nationwide to participate in the 2005 Entrepreneurship Research Boot Camp.

Eileen McAnneny joined the staff of the Massachusetts Taxpayers Foundation as its President in February, 2015. Founded in 1932, the Taxpayers Foundation is widely recognized as the state’s premier public policy organization dealing with state spending, tax and economic policies. The Foundation’s record of high-quality research and non-partisan analysis has earned the organization broad credibility on Beacon Hill and across the state. Earlier in her career, she worked in the public sector as a staff attorney for the Joint Committee on Revenue of the Massachusetts legislature, playing a key role in numerous significant tax policy changes, including reforms to the corporate tax code, an overhaul of the Appellate Tax Board, amendments to DOR’s administrative practices and updates to unclaimed property collections.  A cum laude graduate of Tufts University and Suffolk University Law School, Ms. McAnneny holds a Bachelor of Arts degree in political science and a juris doctorate in law.   She is a Commissioner of the Group Insurance Commission and on the Board of Directors of the Cooperative Central Bank. She also was appointed by Governor Baker as Vice Chair of the Commission on the Future of Transportation in the Commonwealth.

Dr. Tracy A. Corley, MassINC’s Transit-Oriented Development Fellow, thrives on creating economic opportunities and sustainable livelihoods for people in our world’s metropolitan regions. She brings expertise in economic development, business, labor markets, architecture, law, and public policy to MassINC. As the TOD Fellow, she convenes political and community leaders to spur inclusive development in Massachusetts’ Gateway Cities. Dr. Corley attained her B.A. in Architecture Design from Clemson University and her M.S. in Public Policy and Ph.D. in Law and Public Policy from Northeastern University.

The cost is just $35 for Chamber members/$50 for non-members and includes a breakfast buffet. Tables of ten are also available.  Pre-registration is required. For more information or to register, please contact the Chamber at 978.353.7600 ext. 235 or CLICK HERE. 

Tourism Update: Winter Season Wrap-Up

Here is an update on the work of our tourism arm – Visit North Central Massachusetts – over the Winter to promote and market North Central Massachusetts as a destination for visitors and groups. 

We continued to utilize a diverse mix of digital and print advertising in target markets to promote the region, including geo-targeted digital ads, a paid YouTube advertising campaign and print advertisements in Bay State Parent. During the winter season we also partnered with the Massachusetts Office of Travel and Tourism, Massachusetts Ski Resort Association, and the Berkshires and Franklin County Convention and Visitors Bureaus on a special #SkiMass campaign to promote the state to skiers and snowboarders. The campaign included a mix of paid digital media on Facebook and Instagram in the target markets of Greater Boston, New Hampshire, New York and Connecticut.

Our Facebook following has grown 5.8% over the winter season and a whopping 290% compared to the same period last year! This is primarily due to our rebranding and our strategy of utilizing a combination of Facebook ads, compelling content and video. Our Instagram following grew by 6% and our Twitter grew by 11% during the Winter season. We also released a new tourism video on our social media channels highlighting the dynamic region. A special thank you to Wilspro Entertainment and music artist Joshua Radin for his song “Going With You” which is featured in the new video. 

Our tourism website – VisitNorthCentral.com – saw a 192% increase in traffic over the same period last year.  Primary origins for the majority of visitors included the New England states and Canada. Winter themed blog articles on the website included “Take The Ski Train,” “Sleigh Bells Ring,” and “Feathered Fun.” 

Hotel occupancy was up 3% in the region compared to the month of January last year. The state saw a 4.3% increase compared to January of last year. Revenue per available room (RevPar) for January 2020 was up 5.5% for the region compared to January 2019 and the state was up 4.5% compared to January 2019. All data is from the most recent STR report (occupancy data for February has not been released as of printing). 

Visit North Central Massachusetts was also busy promoting the region at trade shows. We showcased the region at the Great Bridal Expo held in Boston, promoting our beautiful wedding venues to future brides and grooms from throughout New England. Plans are currently underway to participate in the Dreams and Destinations Travel Show in Springfield, MA in May. We will be showcasing our region for the first time at this trade show that targets visitors from Western Massachusetts, New York and Connecticut. We will also be participating in the Discover New England Industry Show taking place in Maine. 

The Spring/Summer 2020 Guide to North Central Massachusetts is now available.  Due to higher demand, we have increased our printing by 15% and expanded distribution in Connecticut, New Hampshire, Rhode Island, the South Shore, Boston and even Canada (our region’s biggest international market).  The Guide to North Central Massachusetts can now also be found across all terminals inside Boston’s Logan Airport. 

We are currently seeking partners for upcoming co-op opportunities in the Spring and Summer. Please contact David Ginisi, Marketing and Communications Manager, if you are interested and would like additional information.

CHAMBER TO DEVELOP REGIONAL ECONOMIC DEVELOPMENT PLAN

The Chamber and its economic development arm, the North Central Massachusetts Development Corp, have hired national economic development strategists RKG Associates, Inc. to assist in the creation of a new economic development plan for the region.  RKG Associates is an economic planning and real estate consultancy with offices in Washington, Boston, Atlanta, Dallas, and Durham, NH. The RKG consulting team for the project will also include FXM Associates, a consulting firm based in Massachusetts that specializes in real estate and transportation, and Hodge Economic Consulting, an economic development consulting firm also based in Massachusetts.   

The RKG led team was chosen after a thorough selection process that included a formal request for proposals from economic development firms, evaluation of the responses received, interviews with finalists, and evaluation of past projects and experience.  The process was led by a selection committee, comprised of twelve business and community leaders. 

The purpose of this effort is to develop a multi-faceted and implementable plan to guide the Chamber’s regional economic development efforts over the next 10 to 15 years, providing for sustainable growth.  In the 1990s, the Chamber led a similar community and business-based planning effort that proved effective in driving economic development efforts over a twenty-year period and led to the creation of many of the region’s economic assets.  Recognizing that much has changed since that first plan was developed and the major impact it had in advancing the local economy, the Chamber felt that the time was right to undergo this process again and develop a new plan for the future.  

“In order to gain a competitive edge, we believe that it is time to reflect on the assets we have in North Central Massachusetts and how we can build on them,” said Roy M. Nascimento, President & CEO of the North Central Massachusetts Chamber of Commerce. “We believe it’s important to go through this process to develop a shared vision for the future of the region and a roadmap to ultimately achieve success.” 

Echoing Nascimento’s sentiments, RKG Vice President and Principal, Eric Halvorsen stated, “North Central Massachusetts is at an important point in its history.  It needs to set a new economic path forward that capitalizes on its regional competitive advantages but does so in a way that leverages new economic development opportunities and outcomes.”

The scope of the project includes a data driven assessment of the region’s competitiveness as a place to live, work, visit and do business; identification and analysis of comparable regions locally or nationally for benchmarking purposes; review and analysis of economic development resources and capacity within North Central Massachusetts; outreach and engagement with community, businesses and other stakeholders to gather input to help shape the plan; and the preparation of an economic development strategy and implementation plan. The project is expected to take 6 to 12 months. 

This development of this comprehensive regional economic development plan is part of the Chamber’s continuing efforts to advance the economy of North Central Massachusetts.  For more information on the project, please contact the Chamber at 978.353.7600.

Chamber Releases Transportation Platform Ahead of State House Debate

With debate over transportation improvements and funding taking shape in the State House, the North Central Massachusetts Chamber of Commerce has released a platform outlining its position on this important matter. “North Central Massachusetts is poised to be the next area of growth in Massachusetts,” stated Roy Nascimento, the Chamber’s president and CEO. “However, without a strong and reliable transportation system, we will be unable to expand our residential, commercial, and industrial tax bases.”

The platform itself is divided into three sections, covering the Chamber’s position on individual reforms, funding proposals, and priority regional infrastructure projects. “The platform’s goal is to ensure accountability and regional equity as the state explores prioritizing transportation infrastructure and ways to finance these projects” explained Christopher McDermott, the Chamber’s public affairs manager. Key highlights of the Chamber platform include:

· First and foremost, the Chamber believes that any new transportation funding initiatives should be accompanied by meaningful reforms, with increased focus on fiscal management, long-term planning, and sustainability. Moreover, any new funding measures passed for transportation infrastructure should be directly tied to those purposes;

· In regards to funding, the Chamber supports congestion pricing as a targeted method of addressing bottlenecks during peak periods along routes where public transit is readily available. It is also in favor of increasing ride sharing fees for transportation network companies;

· The Chamber is open to the Governor’s Transportation Climate Initiative (TCI), provided that New Hampshire and other states in the Northeast participate so as not to place Massachusetts at a competitive disadvantage. While we have some concerns with this proposal, we appreciate the regional focus and the underlying goals of improving transportation infrastructure, reducing carbon emissions, and creating economic development opportunities;

· At the same time, the Chamber opposes expanding tolling along open access state highways. The Chamber will also resist efforts to increase the gas tax or implement mileage fees, as these are regionally inequitable options which penalize drivers in rural areas that lack access to public transit;

· Lastly, once funds have been raised, the Chamber will advocate for the modernization of Route 2 and Interstate 190; expansion of alternative transit options; and improved Commuter Rail service, to include increased frequency of trips, subsidies to address unreasonably priced fares, and express trains from Fitchburg to Boston.

The Chamber’s position was developed after research and polling members. The Chamber’s Government Affairs Committee, comprised of members from diverse industries, also helped review and draft the position. A final draft was reviewed and approved by the Chamber’s Board of Directors at their meeting on January 16, 2020. It can be found on the Government Affairs Page under “Chamber Positions” by clicking here. Thank you to all the members who provided input on this issue.