E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
How to Grow When It’s Slow: Increase Productivity Right Now
“Imagine –” suggests business expert Cameron Herold, “If you train your employees on interviewing, train them on effective meetings, train them on an email management, train them on time management, or if you could really work on skill development right now – you can come out of this stronger.”
Cameron Herold is a top business consultant, best-selling author, and speaker. We caught up with him via a recent podcast interview he did for Real Estate Rockstars Radio. He’s the mastermind behind hundreds of companies’ exponential growth and teaches today’s most dynamic business leaders.
Periods of slow growth come with great challenges both for businesses and consumers. However, you can take advantage of such times to improve efficiency and increase productivity. Cameron has some great advice for business owners in his interview, and we put together some recommendations inspired by Cameron.
Clean up your business systems – and your work space
Most businesses will focus only on sales and marketing to survive hard times. You can also use this time to work on your standard operating procedure to ensure it meets your current and future needs. Slow growth periods are ideal times to purge and clean your warehouse, offices, desks, filing systems, and other important areas of the business. Cleaning the workplace will go a long way in creating a better work environment and improving efficiency.
Training and skills development
Considering the busy schedules that characterize modern workplaces, employers have little or no time to train their employees. When it is slow, you can use this time for training and skills development. Train employees in critical areas like interviewing, effective meetings, time management, and email management. Skills development will also help to address weaknesses and strengthen skills, allowing you to bring employees to a level where they can work without constant help and supervision. In a nutshell, training and skills development will contribute to improved employee performance.
Take advantage of technology
Periods of slow growth can allow businesses to make the most of existing and new technology. As more employees work and communicate remotely, they will save significant commuting time and be less distracted when handling projects. Businesses can maximize technology to increase productivity by setting up efficient communication channels and empowering all employees to work remotely. Teleconferencing and working from home are quickly becoming the new normal, a factor that could affect the organizational structure of many companies.
Explore alternative work sites
Changes such as teleconferencing and working remotely will have a significant impact on office leasing. There will be cases where staff members are unable to make it to the corporate office, and working from home is not an option. This situation may force businesses to identify alternative working sites such as sterilized co-working spaces. Choosing a great facility will allow you to carry on with your activities despite the disruption caused by issues such as infectious epidemics. Employees can remain productive in emergency situations.
Proactive employee support
When your employees work remotely, your physical office will be set-up into numerous virtual offices. Maintaining proper communication between managers and employees will require that you give your staff the necessary support. Through observations and conversations, you will be able to identify and understand any signs of agony. These include low morale, low work productivity, and anxiety relating to the slow-growth period. Addressing employee concerns will help in increasing productivity to ensure your business survives the tough times.
For information about how to become a better business owner or operator, check out the Second In Command Podcast at CameronHerold.com/podcast.
And stay tuned for the next article in the 6-part series How to Grow When It’s Slow on the topic of building culture in a remote working environment.
Since the pandemic started, the North Central Massachusetts Chamber of Commerce has been focused on providing strong leadership and as much assistance as possible to help local businesses and our communities weather this crisis.
The Chamber believes that economic recovery must start locally. Therefore, we are encouraging the public and business leaders to shop, eat, visit and support local small businesses whenever possible. Our small businesses are crucial to our economy and the fabric of our communities. The public’s generosity and support of our local small businesses will not only directly help the employees at these locations, but also indirectly help our local economy continue until this crisis has passed.
The Chamber’s Gift Local gift card is one great way to help local small businesses who are among the most impacted by the COVID-19 pandemic. The Gift Local gift card works just like a traditional gift card, except that it is tailored to be redeemable at participating restaurants and merchants in North Central Massachusetts. The Gift Local gift card is an effort by the Chamber to encourage consumers to shop local and help keep local dollars circulating in the region.
Gift Local gift cards can be purchased at the Chamber office, at the Johnny Appleseed Visitor Center in Lancaster or by phone or email by contacting the Chamber. Haz clic aquí for a flyer with details on the Gift Local gift cards or here for an order form.
We truly hope that you will consider it as an option for this holiday season. Due to the current pandemic and to encourage support of local businesses, we have waived the purchase fee for buyers and all fees for participating merchants. 100% of the proceeds go to support small businesses. You can also find more information on Gift Local gift cards and their redeemable locations at www.NorthCentralMass.com o www.GiftLocal.net.
Please feel free to contact the Chamber with any questions.
Happy Thanksgiving from all of us here at the North Central Massachusetts Chamber of Commerce, Visit North Central Massachusetts & North Central Massachusetts Development Corporation!
The North Central Massachusetts Chamber of Commerce will be closed for the holiday and reopening on Monday, November 30, 2020 for our normal office hours.
Join us at Fitchburg Public Library in the Garden Room to celebrate Harry Potter Book Night on Feb. 6, 2020, from 6 to 7:30pm. This year’s theme is the Triwizard Tournament. Witches, wizards and Muggles from around the world are invited to take part in a tournament of their own, competing in enchanting games, making magical crafts and testing their skills with an array of activities. Excellent for fans ages 6 and up.
This is a free program. Free parking is available in the lot at the corner of Boulder Drive and Newton Place. For information about this or other Library programs call 978-829-1780 or visit our website: www.FitchburgPublicLibrary.org.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA