E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
An open letter to the Governor-Elect Maura Healey and Lt. Governor-Elect Kim Driscoll
Now that the votes have been counted, the North Central Massachusetts Chamber of Commerce extends our congratulations to Governor-Elect Maura Healey and Lt. Governor-Elect Kim Driscoll. We would also like to express our gratitude to outgoing Governor Charlie Baker and Lt. Governor Karyn Polito for their many years of service to Massachusetts.
Looking ahead, we extend our sincere offer to collaborate with you and your administration in building a stronger Massachusetts. Supporting economic development efforts, encouraging innovation and fostering growth and change is critical to moving Massachusetts forward. Together with you, we want to help create a vibrant and prosperous state that residents can be proud of, people want to visit, and businesses succeed.
To this end, the Chamber presents eight strategic recommendations for consideration. We believe they will assist the new Healey/Driscoll administration in achieving economic success that will translate to an improved business climate and a higher quality of life for all.
Create an Environment for Business Growth and Investment: The foundation of your housing and economic development strategies must include streamlining the permit and regulatory processes in the state. Massachusetts needs to be a place that is easy to do business, and these strategies will be critical to attract and retain businesses.
Be our Brand Ambassador: Massachusetts boasts many wonderful attributes ranging from a skilled and highly educated workforce and wonderful cultural institutions, to a rich history in manufacturing and innovation. By serving as Governor, you now become our chief booster and brand ambassador! We encourage you to embrace this responsibility by investing marketing dollars in tourism and economic development. With this investment, you’ll bring more commerce to our state and better position us to compete with other states that are hungry to attract our visitors, tax revenue, jobs, businesses and residents. Here in North Central Massachusetts, we’ve identified tourism as a priority industry and we are particularly interested in seeing more investment in regional marketing.
Expand Investment in Education: The quality and accessibility of public education is critical to the health and prosperity of our state and regional economy. The state needs to leverage the unprecedented levels of new state and federal funding in the pipeline as well as engage with educational and business partners to ensure our educational system prepares our youth to succeed—and our state and communities to be competitive. This means providing adequate funding of schools, greater accountability for more measurable results, smaller class sizes, and increased efforts on early education as well as industry pathways and early college opportunities.
Support Existing Businesses: Attracting new businesses to Massachusetts is important, but we know most job growth and investment comes from our existing businesses. By making it a priority to help our existing businesses, they will stay here, grow here and keep jobs here. The manufacturers in North Central Massachusetts have been the backbone of our economy for many years. They represent the third largest industry in the region, and serve as a steppingstone into the middle class for many workers by offering higher pay and enhanced benefits. Our small businesses are also vital contributors to the economy as they bring new opportunity and growth. You must be an advocate and an enabler for these businesses—and we can help you by coordinating an open dialogue about their needs and how the state can help them grow and prosper.
Encourage More Housing: As a state with some of the highest housing costs in the country and an aging population, it is critical to support and sustain affordable and available housing as we work to attract and retain younger workers. While North Central Massachusetts offers relative affordability when compared to other parts of the state, our region still faces challenges related to housing and must work hard to keep pace with demand. We need a greater variety of housing — multifamily, single-family homes on compact lots, rental units—at a greater variety of prices to appeal to a wide variety of budgets and family preferences.
Reduce Barriers to Employment: We are facing a major labor crisis in Massachusetts and if we don’t resolve it, this issue is only projected to worsen and threaten our state’s ability to grow and compete in the future. We need to draw those workers who have left or who are not fully participating in the workforce back into the job market, and attract and retain our future workers. We encourage you to consider strategies to help to pull hidden and future workers into the labor force by including more and better childcare choices, implementing new worker transit, creating innovative training and credentialing programs, and fostering relationships with local community colleges, businesses, prisons, non-profits and other groups.
Enhance the Infrastructure: There is a strong linkage between infrastructure investment and a strong economy, and we are in a unique position to enhance it. By improving our roads, highways, bridges, rail lines, broadband and airports, we will experience increased economic activity, enhanced competitiveness and additional jobs. With new federal transportation and ARPA funds available, the state can invest in big and ambitious infrastructure projects to power our economy for years to come.
Recognize the Importance of Regional Equity. We believe the state as a whole can only succeed when its communities and regions are provided with the same opportunities. Since each region has their own unique economic strengths, assets and challenges, a one-size-fits-all strategy will not work. We encourage you to pursue a regional strategy that acknowledges the different challenges and needs across our great Commonwealth to maintain our dynamic and diverse economy. A regional equity lens should also be applied to every aspect of your work so every community can achieve their full potential. We also encourage you to increase investment dollars outside of Greater Boston in general and towards North Central Massachusetts with a focus on infrastructure, education and workforce development, housing, tourism and economic development initiatives.
We encourage you to adopt an economic growth agenda that can result in positive impacts for residents, businesses and our state for many years to come. We look forward to continuing the dialogue and action that will allow this great state to achieve its full potential and strengthen its place as a leader in our nation.
Sincerely,
Roy Nascimento, IOM, CCE
President & CEO
Cámara de Comercio del Norte Central de Massachusetts
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber of Commerce | North Central Massachusetts Development Corporation (NCMDC) | Governor-Elect Maura Healey Lt. | Governor-Elect Kim Driscoll
Last week, the Clinton Select Board held their annual tax classification hearing to set the residential and commercial tax rates for FY23. Through a spirited and sometimes contentious discussion, the Board ultimately voted to maintain the business community’s share of the Town’s property tax burden at 150 percent of the residential levy. Massachusetts allows two models for property taxes: single and dual rates. The single rate means that both residential and commercial properties are taxed at the same level. Meanwhile, a dual rate system dictates that one group – businesses – shoulders more of the burden and pays a higher share of taxes based on a property’s assessed value.
The North Central Massachusetts Chamber of Commerce was present at the meeting and testified to the importance of continuing to narrow the shift between commercial/industrial and residential. “Making the commercial tax burden more competitive will better position Clinton to attract new business investment, retain existing businesses, increase tax revenues and will send a powerful message that the town is business friendly,” stated Chamber President Roy Nascimento in his testimony, “Communities thrive with a solid base of businesses, jobs, resources and tax revenues, and these are the result of business-friendly policies and tax rates.”
The Select Board had been moving gradually towards reducing the shift, implementing the recommendation a special tax classification taskforce made in 2018 to lower the dual tax rate over time and move to a single tax rate long term in an effort to make the town more competitive to business investment. At last week’s meeting, Select Board member Mary Dickhaut and Chair Matthew Kobus advocated for increasing the shift to 154%, and Vice Chair Sean Kerrigan and Select Board member Julie Perusse proposed reducing the shift to 148% in line with the recommendation from the town’s tax classification taskforce. Ultimately, the Select Board voted in favor of maintaining the shift at 150%, with Select Board member Edward Devault casting the deciding vote. The actual impact for a commercial or industrial taxpayer will vary based on factors such as the assessed value of the property, but overall most commercial and industrial taxpayers will be seeing a modest increase in their tax bill compared to the prior year. In maintaining the 150% shift that the Town adopted, the average commercial property valued at $369,923 will be taxed at $62 more than the previous year. Alternatively, if the Select Board had voted to reduce to the 148% shift as recommended, the owner of that property would have seen a decrease of $49. At the maximum shift of 175%, the commercial/industrial rate would have jumped to $26.16 per thousand dollars and the taxes on the average commercial property would have risen by approximately $1,445. The Chamber would like to thank Select Board members Kerrigan and Perusse for their support of reducing the tax rate.
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber of Commerce | North Central Massachusetts Development Corporation (NCMDC) | Clinton, MA | New England Town | Small Town Economy | Middlesex County | Rural Economy | Clinton, MA Select Board
Servicio de Noticias de la Casa del Estado
Autor: Chris Lisinski
Every state in New England is poised to receive an above-average injection of federal infrastructure money, funding that could play a key role after years where the region’s rate of investment lagged other states, a new report concluded.
The $1.2 trillion infrastructure law will steer about $13 billion to New England states for roads, $2.6 billion for bridges and $3.1 billion for drinking water and wastewater systems, according to a report published Tuesday by the Federal Reserve Bank of Boston.
Those appropriations translate to $1,626 per capita for New England, well above the $1,287 per capita appropriation for the same categories nationwide.
That could make a big difference: pointing to past research by the Boston Fed, report author Riley Sullivan said New England states and municipalities for years have spent money on capital infrastructure projects at a lower per-capita rate than the United States as a whole.
Both Connecticut and Massachusetts saw higher state and local capital spending on a per-capita basis in the earlier part of the 2010s, but dropped below the national average in recent years, according to data Sullivan presented.
“New England as a region is confronted with unique challenges because it developed its capital stock earlier than other parts of the country that have experienced more recent population growth,” Sullivan wrote. “The aging infrastructure in some parts of New England was built when the needs of the areas were different from what they are today. In Massachusetts, every year, oversized vehicles collide or nearly collide with the low bridges on either side of the Charles River. The bridges that cross the Cape Cod Canal are inadequate for the summer traffic, so residents and visitors lose what could otherwise be productive time waiting in that traffic.”
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber of Commerce | North Central Massachusetts Development Corporation (NCMDC) | Community Development | Economic Development | Legislative Issues | Government Affairs | Elected Officials

“We are very excited and pleased to welcome David to our team,” said Elizabeth Mineo, Managing Director of Private Banking. “The role supports our continued commitment to provide exceptional service, advice, customized lending, and liquidity management solutions, delivered by experienced bankers embedded in the communities we serve.”
At Berkshire, Mr. Coughlin will be responsible for new business development in the Boston market and supporting private banking clients with a full suite of financial solutions tailored to help them reach their individual goals.
Mr. Coughlin brings more than 30 years of extensive experience in the financial services industry within the Boston area. He has worked with professional service firms, privately held middle market businesses, and high net worth individuals and businesses. Most recently, he spent 20 years with Boston Private Bank and later Silicon Valley Bank, a division of First Citizens Bank, where he was managing director of SVB Private. Prior to joining Boston Private, Mr. Coughlin also held commercial banking roles with Citizens and State Street Bank. He holds a bachelor’s degree in finance from Boston College, serves on the Advisory Board of the Laboure Center Catholic Charities of the Archdiocese of Boston and resides in Milton, MA with his spouse.
About Berkshire Bank
Berkshire Bank, founded in 1846, is becoming a high-performing, leading, socially responsible community bank. It empowers the financial potential of its stakeholders by making banking available where, when and how it’s needed through an uncompromising focus on exceptional customer service, digital banking, and positive community impact. Providing a wide range of financial solutions through its consumer banking, commercial banking and wealth management divisions, the bank has approximately $12.3 billion in assets and a community-based footprint of 100 financial centers in Massachusetts, New York, Vermont, Connecticut and Rhode Island. Headquartered in Boston, Berkshire Hills Bancorp (NYSE: BHLB) is the parent of Berkshire Bank. Named one of America’s Most Trusted Companies by Newsweek and America’s Best Midsize Employers by Forbes, Berkshire is also listed in the Bloomberg Gender-Equality Index and a Best Place to Work for LGBTQ+ Equality. To learn more, visit www.berkshirebank.com or follow us on Facebook, Twitter, Instagram, and LinkedIn.

With an exceptional track record in youth development and a steadfast commitment to the community, Hughey brings a wealth of experience and innovative ideas to lead the organization into a brighter future.
As the Boys and Girls Club of Gardner looks ahead to its next chapter, Hughey was identified as a dynamic individual who embodies the values and mission of the organization and exemplifies an unwavering dedication to improving the lives of young people.
Hughey brings an impressive background in education and youth development, having previously served eight years in Gardner Public Schools. He has a proven ability to cultivate partnerships, engage the community, and drive impactful programming that meets the diverse needs of children and teenagers.
Expressing his enthusiasm for the new role, Hughey shared, “It has been an honor working with the students of Gardner as a teacher for the last 8 years. I am grateful to the Boys and Girls Club for this opportunity to evolve the way I serve the youth of Gardner and can’t wait to offer a new and exciting array of programming that will positively shape their future.”
With his strategic vision, Hughey aims to expand the Club’s reach and deepen its impact on the lives of local youth in Gardner. He plans to introduce innovative programming that combines academic support, career exploration, and personal development opportunities, creating a comprehensive framework for success.
Furthermore, Hughey recognizes the critical importance of collaboration and community engagement. He is eager to collaborate with local schools, businesses, and civic organizations to establish a network of support for the young members of the Boys and Girls Club of Gardner.
“I firmly believe that every child deserves a nurturing environment where they can thrive and reach their full potential,” said Elizabeth Coveney, CEO of the Boys and Girls Club of Fitchburg, Leominster, & Gardner. “Brandon personifies our club’s mission and is going to achieve great things at our Gardner Clubhouse.”
Please join us in extending a warm welcome to Brandon Hughey as the new Director of the Boys and Girls Club of Gardner. With his exceptional leadership and passion for youth development, we are confident that the organization will reach new heights and continue to positively impact the lives of countless children and teenagers in the Gardner community.
About the Boys and Girls Club of Fitchburg, Leominster, & Gardner:
The Boys and Girls Club of Fitchburg, Leominster, & Gardner is dedicated to empowering young people from all backgrounds to reach their full potential as productive, caring, and responsible citizens. By providing a safe and nurturing environment, the Club offers a wide range of programs and activities that inspire academic success, healthy lifestyles, and character development. For more information, please visit www.bgcfl.org.
LUK, Inc. is excited to announce its 10th year of the Urban Youth Collaborative (UYC) paid apprenticeship program. UYC offers an invaluable hands-on experience for young adults interested in exploring careers in the human services field.
On June 20, 10 apprentices and a team leader joined LUK in a variety of placement opportunities across the agency, including clinical services, case management services, adventure-based/experiential learning, prevention/public health, and administration. Apprentices will have the chance to work closely with LUK staff and other community partners, collaborate on real-world projects, and make a difference in the lives of others. This program aims to foster talent, nurture creativity, and inspire the next generation of human service professionals. The ten-week program is split into two five-week halves; the first five weeks are spent with LUK training for a variety of projects, the second five weeks are spent placed in one of LUK’s service programs or in a role at one of LUK’s sister agencies, Aspire and Community Resources for Justice.
LUK’s Career Development Coordinator and 2016 UYC apprentice, Elizabeth Benard, shared, “This apprenticeship allows students to receive trainings and get first-hand knowledge working in the field, while having the support of peers going through the same unique program. I started at LUK in 2016 as an Urban Youth Collaborative apprentice while I was in college. I had the best summer learning about human services and getting some real work experience.”
UYC is funded by the Department of Developmental Services (DDS) to give young adults a chance to explore the Human Services field and to gain experience working with individuals with intellectual and developmental disabilities.
LUK, Inc. is a non-profit organization dedicated to improving the safety, health, and well-being of youth, families, and adults in Central Massachusetts. As a community-based organization, LUK’s mission is to challenge and inspire youth, adults, and families to realize their unique potential through community-based prevention, intervention, education, and support services.
For more information about LUK, Inc. visit www.LUK.org, call (800) 579-0000 or find us on Facebook (@LetUsKnowINC). Join us in building communities, family by family!
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA