E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Servicio de Noticias de la Casa del Estado
Autor: Colin A. Young
One day before she is to be sworn into office, Gov.-elect Maura Healey continued to flesh out her Cabinet by naming her secretaries of economic development and of technology services and security, but major administration roles remain unfilled by Healey, who has also not appointed a communications team.
Yvonne Hao, Healey’s pick to lead the Executive Office of Economic Development, co-founded and held top roles at the investment firm Cove Hill Partners and was an operating partner at Pillar Ventures. She also served as chief operating officer and chief financial officer for PillPack, an online pharmacy that was acquired by Amazon in 2018, and previously worked at Bain Capital and McKinsey & Company.
In an anticipated reorganization proposal, Healey plans to split the existing Executive Office of Housing and Economic Development into two distinct Cabinet posts, and on Wednesday said that Hao will be the first woman and person of color to lead the state’s chief economic development secretariat. Healey made housing a major platform of her campaign but has not yet named her secretary of housing.
“Massachusetts is a national leader in the innovation economy, and the next Secretary of Economic Development has an opportunity to not only maintain that leadership role, but also grow our economic competitiveness,” Hao said.
Last month, Healey told GBH Radio that in addition to assembling her Cabinet and administration, her “top priorities are affordability and making sure that Massachusetts is a place where if you live here, you can stay here; if you come here to study or to work, you can stay here; if you’re an employer here or a business here, you can stay here and grow here.”
Hao has been active in the Bay State business community, serving on the boards for CarGurus, Flywire, Gentherm, ZipRecruiter and Bose. She is also vice chair of the board of trustees of Beth Israel Lahey Health, and is a trustee emerita for Williams College, her alma mater. Hao lives in Williamstown and Cambridge.
Jason Snyder, tapped Wednesday to run the Executive Office of Technology Services and Security, has spent about 10 years at Harvard University, serving as its chief technology officer since 2015. He has some familiarity with state government, though — he was chief technology officer for Massachusetts throughout Gov. Deval Patrick’s two terms in office, the Healey team said.
Before that, he worked 13 years at CSC Consulting Group. Snyder graduated from Rensselaer Polytechnic Institute and lives in Reading.
Gov. Charlie Baker in 2017 created the Executive Office of Technology Services and Security (and its corresponding Cabinet secretary position) based on the former Massachusetts Office of Information Technology.
“The Commonwealth of Massachusetts does incredible work day in and day out to deliver critical services to residents, but we need to make sure that everyone is able to access those services,” Snyder said. “I’m honored to have the opportunity to serve in the Healey-Driscoll Administration and look forward to the work ahead to make sure that our technology is resilient, secure and accessible to all.”
Cybersecurity has been a growing focal point for state government in recent years, especially since the COVID-19 pandemic changed the ways that businesses operate and people interact, leading to even greater reliance on digital technologies but also opening up opportunities for cybercriminals. Last month, Baker signed an executive order to create the Massachusetts Cyber Incident Response Team, tasked with preparing for, responding to and recovering from cybersecurity threats at a time when officials say public agencies are facing heightened risks online.
Healey has still not built out her entire Cabinet and major posts are still unfilled, including the positions overseeing health and human services, public safety and security, housing, and labor and workforce development.
Here is the Cabinet that Healey has so far announced: Matt Gorzkowicz as secretary of administration and finance, Patrick Tutwiler as education secretary, Gina Fiandaca as transportation secretary, Rebecca Tepper as secretary of energy and environmental affairs, Melissa Hoffer as a Cabinet-level climate chief, Hao as economic development secretary, and Snyder as secretary of technology services and security.
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber | Massachusetts Business | Massachusetts Economy | Massachusetts Chamber of Commerce | Chamber of Commerce | Government Affairs | State House News Service | Maura Healey
Servicio de Noticias de la Casa del Estado
Autor: Colin A. Young
Beacon Hill seems to have more money than it knows what to do with these days, and lawmakers could soon have even fewer options at their disposal.
Surging state revenues have in recent years fueled sizeable surpluses and allowed the Baker administration and Legislature to pump the state’s Stabilization Fund up to new heights. But similar to the way that fiscal year 2022 revenues were capped by Chapter 62F, leading to taxpayer rebates totaling nearly $3 billion, the Stabilization Fund’s balance is getting closer than it has in at least 20 years to a cap of its own — one that would trigger another lesser-known tax rebate mechanism in state law.
As of the end of fiscal year 2022 on June 30, Massachusetts had stashed away in the Stabilization Fund about 75 percent of what it is legally allowed to, according to the year-end financial report released last week by the state comptroller.
Massachusetts injected $2.311 billion into its Stabilization Fund during fiscal year 2022, bringing the rainy day fund’s balance to a historic high of about $6.938 billion, according to the comptroller. And the fiscal year 2023 budget that Gov. Charlie Baker signed in August would put the Stabilization Fund on track to reach yet another record high of roughly $8.4 billion by next summer, his administration has said.
The law that lays out the parameters of the Stabilization Fund stipulates that “[i]f the amount remaining in the fund at the close of a fiscal year exceeds 15 per cent of the budgeted revenues and other financial resources pertaining to the budgeted funds, as confirmed by the comptroller in the audited statutory basis financial report for the immediately preceding fiscal year, the amounts so in excess shall be transferred to the Tax Reduction Fund.”
For fiscal year 2022, the Stabilization Fund cap was $9,312,616,000 as calculated by Comptroller William McNamara’s office in the Statutory Basis Financial Report published last Friday. And the balance of the Stabilization Fund when fiscal 2022 ended was $6,937,864,000 — or 74.5 percent of the allowable balance.
While there is still room for more savings, the fund’s balance is closer to the limit than it has been at any point over the last 20 years and the balance has been increasing at a much faster rate than the cap.
The last time that the Stabilization Fund ended a fiscal year with a balance less than it had one year prior was fiscal year 2014, when the balance was equal to about 23.5 percent of the statutory cap. Since then, the fund’s balance has grown more than 455 percent — from about $1.248 billion to roughly $6.938 billion. Over the same period, the cap — which is based on tax revenues, federal grants and reimbursements, and more — has increased 75 percent, from $5.320 billion to $9.312 billion.
Starting in fiscal 2015, the Stabilization Fund began to grow, slowly at first. Its balance increased just 0.32 percent that year, then 3.12 percent in fiscal 2016 and 0.71 percent in fiscal 2017. Each fiscal year since, the fund’s balance has grown by a greater percentage than has its upper limit imposed by the cap.
Fiscal year 2018’s nearly 54 percent increase in the balance far outpaced the 6.44 percent increase in the cap. The 71 percent growth in the Stabilization Fund balance in fiscal 2019 (compared to 6.44 percent growth in the cap) brought the fund to about 50 percent of its legally-allowable maximum. Fiscal 2020 was more reserved — 2 percent growth in the cap and 2.24 percent growth in the fund’s balance.
But even as state revenues have skyrocketed in the last two years, the Stabilization Fund’s balance has still grown faster than its ceiling. Fiscal 2021 saw a 20 percent increase in the cap — the largest one-year increase since the cap was raised in the early 2000s from 10 percent to 15 percent of budgeted revenues — and 32 percent growth in the fund’s balance. And fiscal year 2022 generated a 9 percent increase in the cap but a nearly 50 percent increase in the Stabilization Fund’s balance.
If or when the statutory 15 percent cap is reached, any additional money that would normally be bound for the Stabilization Fund — like excess capital gains revenue — goes instead into the Tax Reduction Fund, which sends money back to taxpayers through a one-time increase in the personal exemption.
Since its creation in 1986 as a companion to the Stabilization Fund, taxpayers have received three tax cuts through the Tax Reduction Fund, according to News Service reporting. The cuts came through one-time increases in personal exemptions on 1996, 1997 and 1998 tax returns.
The first tax cut was worth $150 million, the second came in at $91.8 million, and the third and most recent cut was worth $208.8 million, the News Service reported in 2001, citing a deputy state comptroller.
Massachusetts was limited to holding a maximum of $543 million in the Stabilization Fund in fiscal year 1996, but tax revenues helped to propel it well beyond that figure, triggering the automatic tax cut. Gov. William Weld, who was locked into a hot U.S. Senate race against John Kerry at the time, announced in June 1996 that there would be a roughly $150 million tax cut coming when people filed their taxes the following year. That cut meant $105 for a single filer or $135 for married couples, the News Service reported at the time.
“I would much rather see some harried parents enjoy a night out than see government engorge itself on the public’s tax dollars,” Weld said when he announced the tax cut.
Current lawmakers, who were blindsided by the governor’s late July Chapter 62F revelation, may have avoided a possible Stabilization Fund cap issue when they made what McNamara last week called one of the “more unusual transfers” as they closed the books on fiscal year 2022. Instead of being transferred into the Stabilization Fund as would normally be the case, the final close-out budget passed by the Legislature and signed by Gov. Charlie Baker directed the state’s year-end $4.8 billion surplus to instead be deposited into a Transitional Escrow Fund to be reappropriated in fiscal year 2023.
Secretary of Administration and Finance Michael Heffernan said the escrow account “acts almost as a stabilization fund on top of the Stabilization Fund.”
Massachusetts is far from the only state where a similar story is playing out.
Together, states had a record $136.5 billion in savings by the end of fiscal 2022, the National Association of State Budget Officers said. An October report from the Pew Charitable Trusts found that state savings accounts hold enough money in reserve to run government operations for a median of 42.5 days, a new high and up from a median of 28.9 days in fiscal 2019, just before the pandemic-fueled recession.
At least three states — Connecticut, Iowa and Oklahoma — were projected to have already maxed out their rainy day funds once the final accounting on fiscal year 2022 was completed, Pew said. In those cases, money that otherwise would have flowed into savings will be diverted to other purposes, as would be the case if Massachusetts were to hit its Stabilization Fund ceiling.
And while the COVID-19 years have proved to be a boon for state savings accounts despite initial forecasts for steep losses, Pew said that it expects that states will soon have to slow down on stashing money away.
“Budget surpluses and related gains in states’ rainy day funds during fiscal years 2021 and 2022 are not expected to continue to the same degree in fiscal 2023. Higher-than-forecasted tax revenue growth, historic federal aid, and record financial reserves have buttressed states’ fiscal positions over the past two budget years,” Pew said in its October report. “However, policymakers now face an inflection point as they reckon with several looming challenges, including weakening economic growth amid tightening monetary policy and historically high inflation, and a tapering of federal aid.”
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber | Massachusetts Business | Massachusetts Economy | Massachusetts Chamber of Commerce | Chamber of Commerce | Government Affairs | State House News Service
As we greet 2023, it is important to be aware of several changes to laws and policies that will have an impact on the business climate. Laws pertaining to minimum wage, retail premium pay and PFMLA take effect at the start of the year. In terms of November’s ballot questions, the Fair Share Amendment will also be put into place on January 1.
Minimum Wage/ Premium Pay: On January 1, 2023, several changes related to minimum wage are set to take effect as the final years’ worth of changes are enacted by the Grand Bargain legislation.
Paid Family Medical Leave (PFML):
Massachusetts Fair Share Amendment: After being voted in favor by fifty-two percent in November, the new Fair Share Amendment (Article CXXI of the Articles of Amendment to the Massachusetts Constitution) will take effect on January 1, 2023
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber | Massachusetts Business | Massachusetts Economy | Massachusetts Chamber of Commerce | Chamber of Commerce | Minimum Wage/ Premium Pay | Paid Family Medical Leave (PFML) | Massachusetts Fair Share Amendment

Photo Caption: Berkshire Bankers volunteered for a cleanup day at Camp Fuller, part of YMCA of Greater Providence, RI.
Berkshire Bank, a leading, socially responsible community bank with financial centers in New England and New York, announced more than $845,000 in Foundation philanthropic investments during the second quarter of 2023. These investments contributed to helping the communities Berkshire Bank serves.
Grants awarded cover a wide range of projects that help foster upward economic mobility, support overall well-being, and enhance opportunities for the success of individuals and small businesses, particularly for underrepresented populations. These investments also support the company’s BEST Community Comeback which includes a planned $15 million in community contributions by the end of 2024.
In total, the Berkshire Bank Foundation assisted 190 nonprofit organizations during the second quarter of 2023 by providing funding to support needs such as food insecurity, health, wellness, homelessness, educational advancement, arts, youth development, culture, diversity, and inclusion. The Berkshire Bank Foundation is committed to supporting programs that provide equitable opportunities for economic prosperity.
“Though our financial support and volunteer service, we are proud to help lift up the communities that we serve,” said Director of the Berkshire Bank Foundation, Lori Gazzillo Kiely. She added, “We are pleased to continue to assist nonprofits doing great work to positively impact individuals, families and small businesses within the Berkshire Bank footprint.”
Barbara A. Shaw, LCSW, executive director, Hands On Hartford shared “Berkshire Bank provided $2,500 to support Hands On Hartford in CT Foodshare’s Walk Against Hunger and an additional $5,000 contribution and volunteer assistance this September during the bank’s annual Xtraordinary Day. Through funding and volunteerism, Berkshire Bank directly impacts the lives of the folks who turn to Hands On Hartford for help with food and housing security, which are especially important in these challenging times, and we couldn’t be more grateful for the bank’s partnership.”
In addition, the foundation supports programs that align with Berkshire Bank’s Center for Women, Wellness, and Wealth (CWWW)* to provide opportunities for women to build a future enriched with financial stability, balance and growth.
“Funding from Berkshire Bank Foundation has been transformative to our work advancing women’s economic security across our four western-most counties, and particularly in Hampden County where we just released a new report,” stated Donna Haghighat, CEO of the Women’s Fund of Western Massachusetts. She continued, “While the report painted a bleak picture of how vulnerable particularly women of color are, it also contained the seeds of promising solutions raised by the 195 women surveyed and the nonprofit employees of our seven community partners who conducted the surveys.”
The Berkshire Bank grant recipients listed below are just a sample of the projects the bank has supported to strengthen organizations throughout Massachusetts, New York, Connecticut, Rhode Island and Vermont during the second quarter of 2023. Recipients include:
Additional details on the Foundation’s grant programs and focus areas can be found at berkshirebank.com/foundation.
LUK, Inc. recently was awarded funds by the George F. and Sybil H. Fuller Foundation to provide scholarships for youth from Boylston and Worcester to participate in LUK’s TREK programs.
TREK (Teaching, Reaching, Experiencing with Kids) is a program through LUK that provides adaptive adventure-based, experiential-learning (AB/EL) activities that motivate youth to try new things, develop social skills, and participate in physical fitness while having fun. TREK is a flexible model with sessions tailored for populations such as youth with Autism or developmental delays and youth who have experienced trauma (abuse/neglect, witness to community/domestic violence).
The TREK model focuses significantly on social and emotional competencies. Activities vary depending on the season, weather, and the interests and skills of the youth, and may include team building games, leadership skills, a challenge course, and fun active components such as paddling, swimming, snowboarding, and more. TREK staff use teachable moments to role model, reinforce skills and safe behaviors, and promote positive experiences. Staff also help redirect if participants are having trouble with emotional regulation and reinforce positive frustration tolerance.
By expanding scholarship opportunities to TREK, the Fuller Foundation will benefit the community and LUK by eliminating obstacles and creating more openings for youth and families who would like to engage in adventure-based therapy. These funds will support youth from historically underserved and marginalized populations. LUK hopes that participants of the TREK program walk away from their experience feeling like they have made connections and progress towards a fulfilling life.
LUK, Inc. is a non-profit organization dedicated to improving the safety, health, and well-being of youth, families, and adults in Central Massachusetts. As a community-based organization, LUK’s mission is to challenge and inspire youth, adults, and families to realize their unique potential through community-based prevention, intervention, education, and support services.
For more information about LUK, Inc. visit www.LUK.org, call (800) 579-0000, or find them on Facebook (@LetUsKnowINC). Join us in building stronger communities, family by family!
City Of Gardner Welcomes New Ride Share Business, 10ta new business in 2023

The idea for the service was born following conversations between Wood’s Ambulance and Mayor Nicholson about transportation needs in Gardner. “One of the questions we get asked most often in Gardner has been if there was a way to get either a taxicab or rideshare service in Gardner to help people get around the City, and this does just that,” said Gardner Mayor Michael Nicholson. “Now people have a way to get around the City at an affordable price whatever their needs are, with our own rideshare program, similar to Uber and Lyft in larger cities. I was happy to put forward the proposal to the City’s ordinances to make operations like these more accessible in Gardner, and am glad to see how quickly this was able to come to fruition.”
Speaking to the development, Wood’s President and CEO Jennifer Wood stated “Since 1954 Wood’s has proudly served the people of this community with medical transportation. Post-pandemic, the world has changed and it has affected all of us. We are not exempt from this, and see the struggles that our community is facing. In and effort to help we are excited to announce Wood’s Plus. This journey starts in the city we love with “Swift Ride”, and we are excited about the endless possibilities this has to offer. Stay tuned!”
Wood’s Plus began operating on a 90-day trial basis starting August 1st. The hours will run 7 days a week from 9 am to 9 pm. During that trial period, they will be offering their “Swift Ride” service, which is an on-demand service for pickups beginning and ending in Gardner at a flat fee of $10 per ride, regardless of the number of passengers in your party. Forms of payment accepted include cash, credit and debit cards, Cash App, Google Pay, and Apple Pay.
To request on-demand same-day service customers should call: (978) 400-9338.
Unlike taxis, ride share services, like Swift Ride, must be called beforehand rather than hailed by travelers, but only those who reserved the vehicle will be in it during the ride. The $10 per ride cost, regardless of the number of people in the party, was done specifically to keep the operation as affordable as possible for people around Gardner.
Mayor Nicholson, a longtime proponent of expanded transportation options within the city, echoed that sentiment. “It’s great to see a local business like Wood’s Ambulance, expanding their services to meet the needs of the City in this new fashion.” He said “I’d like to thank Jennifer and the entire Wood’s team for their continued dedication to our City and its residents.”
The Greater Gardner Chamber of Commerce’s President and CEO, Rebecca Marois, added “We are thrilled to witness Gardner’s continuous growth and prosperity as we welcome Wood’s Plus, the latest addition to our city’s business landscape. Woods Ambulance’s expansion into the ride share service demonstrates their commitment to serving the community and meeting its evolving needs. This new venture will undoubtedly enhance accessibility and transportation options for our residents and visitors alike, fostering greater convenience and connectivity within Gardner’s city limits. The Chamber of Commerce proudly supports this initiative and looks forward to witnessing the positive impact it will have on our vibrant city.”
Quick to coalesce, the emergence of ride share options in Gardner was the product of months-long, deliberate action on the part of the City’s leaders. In December of last year, the City Council unanimously approved Mayor Nicholson’s proposal to make operating ride share services in Gardner easier, formally codifying the new ordinance into the City Code, and making this week’s developments possible.
“When the topic of rideshare services in Gardner was before the City Council last year, one of the thoughts that came to my mind was what potential this was going to open in Gardner with the unprecedented amount of growth we have been seeing,” said City Council President Elizabeth Kazinskas. “This is exactly what Gardner needed, by one of Gardner’s longstanding partners. I’m glad we were able to help make this possible and I look forward to seeing the benefits that this will bring to our residents and visitors to Gardner.”
Wood’s Plus/Swift Ride now takes its place as the 10th new business to open their doors in Gardner in 2023, and the 43rd business since 2021. Other businesses to open or expand their operations in Gardner this year include Crown Fried Chicken, Gardner Spirits, the new Community Health Connections location on Timpany Boulevard, Scott’s Fire House Nutrition, JP’s Barber Shop, the Vihara &Vipassana Center, Inc., Bird Scooters, Art on the Rocks, and Strands Hair Salon.
OFFICE OF MAYOR MICHAEL NICHOLSON:
Colin Smith, Executive Aide to the Mayor
978-630-1490
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA