E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
As the owner of a small-to-medium size business, chances are good that you already spend you time answering countless questions every single day from employees, suppliers, customers, and prospects.
The issue here is this – how much time to you spend asking yourself questions about your business?
According to the Harvard Business Review, “companies often fail to address the tough questions about strategy and execution……are we really clear…about how we choose to create value in the marketplace?” For example, “Can we articulate the few things the organization needs to do better than anyone else in order to deliver on that value proposition?”
Barry Moltz of the Shafran Moltz Group explains that both entrepreneurs and business veterans alike should be asking themselves specific, tough questions in order to both analyze and improve their work, including these five essentials:
While this seems like a easy question at first glance, many business owners struggle to define exactly what the answer is simply because it’s not uncommon for businesses to be launched based on what the founder wants, not the consumer. Think about the ‘why’ involved – why do your clients and customers choose to purchase goods and services from you?
While you likely know exactly what your bottom line is each month, quarter, or year, do you really know the ins and outs of where that revenue is coming from?
Knowing where your customers come from is a critical part of your overall success, since it’s far more costly to recruit new clients than it is to keep existing ones.
Establishing, and maintaining a competitive advantage is crucial to the success of small businesses – what’s yours?
While nobody likes to think about the possibility that they may not be able to manage their business due to injury, illness, or worse, the reality is that there may come a time when your role within your business needs to shift unexpectedly. If that happens, can your business survive?
The North Central Massachusetts Chamber of Commerce is pleased to announce that Lauren Goulet has returned to its professional staff in the position of Operations Manager. Ms. Goulet had previously served for over ten years as the Office Manager for the Chamber before leaving in 2020 for a new professional opportunity. In this new expanded role, Ms. Goulet will be responsible for day to day operations of the Chamber and its affiliate organizations, including oversite of the Chamber building, database management, grant administration, and providing support around governance and event planning.
“I’m thrilled to welcome Lauren back to our team,” said Roy Nascimento, President & CEO of the North Central Massachusetts Chamber of Commerce. “Her experience with our organization and operations will be a great benefit to our members and the region during these turbulent times.”
Ms. Goulet has deep roots in the community, growing up locally and currently residing in Westminster. She holds a B.S. in Business Management from Fitchburg State University.
Existing members or businesses interested in learning more about the North Central Massachusetts Chamber of Commerce can reach out to Lauren Goulet at 978.353.7600 ext. 222 or via email at .
Fuente del artículo: State House News Service
Autor: Colin A. Young
MARCH 24, 2021…..A tax expert who has been involved with Massachusetts tax policy for years suggested Wednesday that lawmakers could scrap the idea of a Constitutional amendment to impose a surtax on household income over $1 million and instead repeal the Constitution’s requirement for a flat tax and impose the graduated income tax rate through traditional legislation.
Democrats on Beacon Hill have been working for years to establish a 4 percent surtax on annual income greater than $1 million by putting a Constitutional amendment to that effect before voters. The process is more complicated than it is for a normal piece of legislation because the state Constitution currently requires that a tax on income be applied evenly to all residents, so the so-called Millionaires Tax would be unconstitutional as a standalone law.
Jane Steinmetz, office managing principal of Ernst & Young, said she thinks it is bad tax administration to enshrine a tax rate into the state Constitution. If the Legislature wants to go forward with a graduated income tax, she said, lawmakers should repeal Article 44 of the Constitution and write the surtax provision directly into Chapter 62 of the Mass. General Laws, which deals with the taxation of income.
“When you have a tax change, there are these unintended consequences,” Steinmetz, who was appointed by then-Senate President Therese Murray to a special commission that studied corporate tax issues in 2007, said. “If we etch this in constitutional stone and there’s these unintended consequences, you can’t just amend the Constitution. It could take four years.”
Steinmetz, who did not stake out her own position on the issue, and Stanford University finance professor Joshua Rauh discussed some of the potential consequences of the Massachusetts income surtax Wednesday during a virtual event hosted by Pioneer Institute and the Mass. High Tech Council.
In June 2019, House and Senate members voted 147-48 in favor of the Constitutional amendment (H 86) that would impose a 4 percent surtax on annual household income greater than $1 million.
That amendment must also win at least 101 votes of support among the 200 state legislators at a Constitutional Convention in the current legislative session in order to go before voters on the November 2022 ballot.
Supporters of the surtax say it could generate as much as $2 billion per year for education and transportation in Massachusetts without dipping into the pockets of most residents. But critics have long said it could prompt wealthy residents to move out of the Bay State and encourage employers to steer clear of Massachusetts.
“Maybe people hear this discussion and think, ‘gee, high-income people, these are millionaires, who really cares if they leave or they reduce their income, does it really matter?’ Well, the fact is, it does really matter,” Rauh, a Newton native, said.
A 2012 referendum in California raised the top tax rate for the state’s highest earners, Rauh said, which was followed by “a big spike in departures of high-income people.” Compared to the rate of departures before the initiative passed, he said, the rate of departure doubled following the tax rate hike.
“The other thing we found that had maybe even more of an economic consequence was that for people who stayed in California who were high earners, the income that they were reporting to tax authorities really leveled off compared to the income growth that we saw from taxpayers who were located in other states but who were comparable to these taxpayers who were in California,” Rauh said, citing his own research. “And on balance, what we found was that within a couple of years around 60 percent of the state’s expected windfall revenue gain from this tax increase was actually eroded away by this combination of people leaving and also high-income earners apparently reporting less income to the state.”
A previous Pioneer Institute event looked at how remote working opportunities made popular during the COVID-19 pandemic could encourage people to leave Massachusetts for low-tax states like Florida and New Hampshire, but Steinmetz said Wednesday that the Congressional response to the pandemic and its economic impacts — especially the appetite for federal tax increases among Congressional Democrats and the White House — also bears consideration.
“We’re talking about this 4 percent surtax, but when individuals are thinking about their tax bill, they’re thinking about it in totality. So as these tax proposals move forward at the federal level, the Mass. Legislature has to really watch them and analyze how those potential increases might impact what a surtax could do here in Massachusetts,” she said.
Steinmetz also pointed out that Massachusetts is not exactly hurting for revenue at the moment. Fiscal year 2020 ended about $120 million short — “which is close to breakeven, but it’s still a shortfall,” she said — and fiscal year 2021 “seems to be doing fine,” with the state having collected $1.123 billion more from taxpayers in the first eight months of the budget year than it did the previous year.
On top of that, she said, is a deluge of billions of dollars in federal funding, some of which comes to the state under the restriction that it not be used to directly or indirectly offset a tax cut.
“We’ve gone on this crazy rollercoaster ride through COVID-19 and now we’re coming out of it and there’s largely a reset button being hit,” Steinmetz said. She added, “So it’s a real important decision for the Mass. Legislature to make about do we move now, or do we kind of pump the brakes a little bit and move forward maybe 12 months from now and see how this reset worked itself out because it would be hard to adjust taxes on a go-forward basis. ”
Rep. Jim O’Day, the House sponsor of the amendment, expressed a desire to take the issue up sooner rather than later this session and said he has no reason to believe that the 19 new members of the Legislature this session will significantly alter the support for the measure.
“I’ve not heard anything overwhelming at all from any of my new colleagues other than asking if we were doing the amendment again,” he told the News Service in February. “If anything, the newer members have been interested in being able to sign on to that.”
Senate President Karen Spilka has until May 12 to convene a new Constitutional Convention.
PRINCETON, Ma. – With many communities postponing Halloween celebrations due to COVID, Wachusett Mountain is offering a great alternative for kids. The central Massachusetts ski area is providing a FREE Skyride to children (12 & under) in costume from 11 am to noonon Halloween day, Saturday, October 31st.
“We don’t want kids to be disappointed if their town Halloween celebrations are cancelled this year,” said Wachusett Vice President Carolyn Stimpson. “We thought this would give them a great chance to enjoy a special Halloween treat.”
As kids load the lift, their costumes will be judged by Wachusett staff and prizes will be awarded to the top 3 places. As kids depart the lift they will also receive a complimentary “treat” bag. Kids must ride the Halloween Skyride with an adult. (Adult fee is only $10). After their Halloween Skyride, families can enjoy lunch or a snack at O’Brien’s Bar and Grill which is open until 5:00pm. Live music will also be playing from 2-4 pm.
Social distancing and face coverings are required.
Fitchburg State Professor Katherine Rye Jewell has been appointed co-chair of the College and Community Radio Caucus of the Library of Congress Radio Preservation Task Force, a federally mandated project created to support the preservation of the nation’s audiovisual infrastructure.
Jewell, a member of the Economics, History and Political Science Department, has long explored college radio as a research subject and is currently working on a book on the topic.
“It’s very exciting,” Jewell said. “I have so much respect for the people who are doing this work. I’ve been exploring in the archives for so long, and it’s exciting to come out and discuss what I’ve found.”
Jewell, who was a college DJ herself, began exploring college radio as a research topic in 2014. “Within political history there has been a growing interest in taking media history seriously,” she said.
With the task force, she hopes to engage in work that will increase educational opportunities and public outreach.
“We’re in a moment where college radio still exists, in more forms than it did in the past, but it still has a very diverse implication,” Jewell said. From terrestrial broadcast signals to online streaming, the medium is evolving.
The task force’s mission is to catalog, preserve, and write grants toward the maintenance of the U.S. audio-visual infrastructure. It features representatives from over 100 universities and 45 public, federal, and academic partnerships, and is a component of the National Recording Preservation Plan of the Library of Congress National Recording Preservation Board.
Fuente del artículo: State House News Service
Article By: Katie Lannan
SEPT. 30, 2020….Talk of the top hospital in Massachusetts usually conjures images of the large, prominent academic medical centers in Boston.
A new index that uses metrics not typically involved in hospital rankings bestows that designation somewhere else — namely, Leominster.
UMass Memorial HealthAlliance-Clinton Hospital leads the state in the new Lown Institute Hospitals Index, a ranking of 3,300 hospitals and 300 hospital systems launched this summer.
Discussing their findings in a webinar hosted Wednesday by the Massachusetts Health Data Consortium, Lown Institute officials said their national list is based on measures not contemplated in similar undertakings, like community benefits, pay equity and inclusivity. It also factors in mortality, readmissions, patient safety, patient satisfaction and avoiding overuse of procedures with little or no clinical benefit.
“It’s not necessarily the usual suspects that you’re going to find at the top of these rankings,” said Shannon Brownlee, the institute’s senior vice president.
Brownlee said hospitals need to be judged on the value of care they provide, the quality of that care and their role as civic leaders in the community.
The top hospital in the national rankings is JPS Health Netork in Fort Worth, Texas, and Bronwnlee said ten Massachusetts hospitals land in the top 100.
Along with the Leominster hospital — which is ranked number 8 nationwide — the other nine are Boston Medical Center (11), UMass Memorial Medical Center in Worcester (24), Winchester Hospital (48), Brigham and Women’s Faulkner Hospital in Boston (53), Signature Health Care Brockton Hospital (75), Millford Regional Medical Center (86), Cambridge Health Alliance (88), Marlborough Hospital (94) and Baystate Wing Hospital and Medical Centers in Palmer (100).
Lown Institute President Dr. Vikas Saini said the index is meant to help shape a discussion around health care quality and unearth new ideas, rather than serve as a shopping guide for consumers.
“This is not a ranking to figure out where you want to get your knee done,” he said.
To come up with its findings on pay equity, the institute used public records, Internal Revenue Service nonprofit forms, and Securities and Exchange Commission disclosures to identify CEO compensation levels, then compared those to the pay of a hospital’s non-professional workers.
Saini said CEO pay is often a topic of hallway gossip, but is rarely the focus of systemic conversations.
Nantucket Cottage Hospital has the lowest gap between executive compensation and worker wages in the state, according to the index, followed by Cambridge Health Alliance and Beth Israel Deaconess Medical Center.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA