E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward

When you head back to the Gardner Ale House for the first time after the pandemic, it won’t look quite the same.
Besides a new name to highlight its focus as a brewery – Moon Hill Brewing Company at the Gardner Ale House – the menu has been nearly cut in half.
The public health crisis took its toll on restaurants throughout the nation and the Ale House, the only full-menu brewpub in North Central Massachusetts, was no different, said Rick Walton, president of Moon Hill Brewing Co.
But Walton said he took the opportunity to revamp the menu, known for its fresh, bistro-style food, to focus on what they do best.
“I’m not a cliché person but if it doesn’t kill you, it makes you stronger really fits here,’’ he said. “We feel like we’re ready to be better than ever.’’
Once known as having something for everyone, Walton said the menu been pared down to be more efficient and to improve quality.
“Our menu was too huge because somebody would say, ‘Can you put this on the menu’ and we’d sell three of them,’’ he said. “I had to stop doing that.’’
After losing money for a year, the Ale House finally started to make a profit in April 2021, Walton said.
The Ale House and brewery opened in 2006 but this isn’t the first time Walton’s mixed things up. In order to be successful, he said you have to change with the times.
Over the years, the Ale House has gone from a dinner-only menu to adding lunch, then brunch, live music and then host of the popular Oktoberfest Party in the Street that attracted 6,000 people to downtown Gardner.
Before the pandemic hit, the Ale House was known as one of the area’s best live music venues. After after the pandemic hit, it went to take-out only.
But now the Ale House has re-opened and Walton is ready for the next phase.
While the menu may be smaller, the focus on fresh, quality products is still there, he said.
“We are a fresh-only house,’’ Walton said. “We don’t use prepared food almost at all. All of it is done in-house.’’
Beyond that, the Ale House is known for its brick oven pizza, generous portions of nachos, burgers, hand-cut fries, fish and chips and steak tips.
The new menu features a section called, “Taco Truck,’’ with three different tacos, all made in house and fresh.
And its beer offerings continue to expand as it makes its way to more local retailers. During the pandemic, the brewery purchased a canning machine, which allowed it to offer beer for takeout and to sell at local liquor stores.
“Now, all of our beer can be found in cans locally and primarily right here,’’ Walton said.
As a part of revamping the look and feel of the restaurant, including a remodeled outdoor deck, they are also changing the name to better reflect all it offers. Moon Hill Brewing Company has always been its corporate name but now it will take center stage.
“I’m feeling very optimistic and beyond hopeful,’’ Walton said.
The Moon Hill Brewing Co. at the Gardner Ale House is located at 74 Parker St. in Gardner.
For more information, visit https://www.gardnerale.com/.
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Legislation relies on $5 billion surplus; includes $1 billion for unemployment relief and proposal to support local nonprofits
The Baker-Polito Administration today filed a final Fiscal Year 2021 (FY21) supplemental budget proposal that aims to improve Massachusetts’ economic competitiveness as the Commonwealth continues to recover from the COVID-19 pandemic. The $1.568 billon supplemental budget would provide $1 billion in unemployment insurance relief for employers, support greater resources for local charities and nonprofits and ensure that small businesses do not bear a tax burden for assistance received through pandemic relief programs. The legislation relies on a FY21 surplus of approximately $5 billion and would also make critical investments in housing, human services, and education.
“Thanks to careful management of the Commonwealth’s tax revenues and strong economic activity, Massachusetts has an unprecedented surplus at the close of Fiscal Year 2021, and this legislation ensures those resources are put to work to support local economies and small businesses,” said Governor Charlie Baker. “Our proposal to provide employers with unemployment insurance relief is fiscally responsible and would provide much-needed support for businesses and workers across the Commonwealth. By combining this bill with our $2.9 billion plan to spend a portion of Massachusetts’ federal funds on urgent priorities like homeownership, environmental infrastructure and job-training, the Commonwealth has an opportunity to leverage significant resources to promote further economic growth and support our hardest-hit communities.”
“This legislation provides an opportunity to reduce significant burdens on our employers, enabling them to hire and retain workers in communities across the Commonwealth,” said Lt. Governor Karyn Polito. “Thanks to strong economic activity by consumers and businesses, Massachusetts has a unique opportunity to leverage these surplus funds to further strengthen the economy and support our communities. We look forward to working with our partners in the Legislature to make these critical investments.”
The Administration’s supplemental budget proposes dedicating $1 billion of Massachusetts’ FY21 surplus toward the Unemployment Insurance Trust Fund. This affordable proposal would help stabilize the UI Trust Fund and lessen employers’ future UI obligations. The legislation also includes language to make the federal Paycheck Protection Program (PPP) loans, Economic Injury Disaster Loan (EIDL) advances, Shuttered Venue Operators grants, Restaurant Revitalization Fund grants, and state MGCC grants nontaxable for all Massachusetts recipients, consistent with federal tax treatment.
The bill also proposes to finally implement the income tax charitable deduction, a measure that was first approved by voters nearly twenty years ago. Given the Commonwealth’s strong fiscal situation, the proposal is fiscally responsible and would support greater resources for the local charities and non-profits who supported vulnerable populations through the pandemic.
“The strong working relationship we enjoy with our colleagues in the House and Senate allowed us all to approach an uncommon fiscal year thoughtfully and deliberatively,” said Administration and Finance Secretary Michael J. Heffernan. “We are fortunate to end FY21 with an impressive surplus buoyed by rare federal activity. The Commonwealth must seize this opportunity to implement sensible fiscal policies like finally implementing a tax deduction to boost charity organizations that was approved by voters two decades ago, a measure that is affordable and should be done now.”
At the close of FY21, the Commonwealth’s Stabilization Fund now stands at a balance of $4.63 billion – the highest level ever by more than a billion dollars. The $5 billion surplus included more than $1 billion in excess capital gains deposited into the Stabilization Fund; another $1.1 billion of the surplus made a planned withdrawal from the Stabilization Fund no longer necessary.
In addition to the $1 billion UI transfer proposal, the legislation also proposes additional investments necessary to continue operating state government and invest in key priorities, including:
The legislation also includes several other policy proposals including:
To read the Governor’s filing letter, click here.
First-of-its-kind lab to revolutionize banking processes and procedures
Fidelity Bank formally announced its Strategic Innovation and Optimization Lab, an internal consulting team to help the bank better serve clients through technology enhancements, process improvements, project management and data analytics to better understand and anticipate client needs.
“We make great improvements by collaborating with our colleagues who know banking inside out,” said Sheila Julien, Director, Strategic Innovation and Optimization Lab. “The lab brings expertise in some sophisticated technologies as well as systematic process improvement and project management. Together, we reimagine and reinvent our business processes.”
“The list of tools we can deploy to improve processes include data gathering and workflow, Microsoft® Excel® PowerQuery and macros, and Robotics Process Automation (RPA), which leverages trained bots to automate routine tasks through a user-friendly interface,” added Julien.
Three staff members are certified experts in RPA and have deployed nearly a dozen bots in the past year. These include daily execution of complex tasks and large-scale repetitive tasks for major projects, such as system conversions.
“We can handle projects with significant complexity to help navigate the technology race that many industries are facing,” said Jim Notaro, Vice President and Manager, Strategic Innovation and Optimization Lab. “But you’d be surprised at how much value we’ve created with tools most businesses already have today.”
For example, Notaro developed an internal document portal for easy storage and retrieval of imaged documents. “For years, we physically moved our documents between locations via courier or email, and then we would file the documents in an array of cabinets, all of which proved very cumbersome and inefficient,” added Julien. “By utilizing the document portal Jim developed, we ensure everyone has secure, easy access from their desktops to the information they need to do their jobs more efficiently.”
Additionally, the team utilized available technology to automate ATM balancing. “The process of balancing our fleet of ATMs used to take nearly 90 minutes each day to complete,” said Julien. “By studying the process and listening to colleagues describe their experiences doing this task, we were able to import the data and write the complex formulas to process most of the data automatically. Now it can be done in less than ten minutes each day.”
The lab also supports lines of business with complex data analytics requests. To add new advanced skills to the lab, two members of the team are pursuing advanced education in Machine Learning and Artificial Intelligence applications.
“Whether analyzing data, innovating processes, or managing a project for our internal clients, the lab follows the same C.A.R.E. process that our bankers use to help all our clients: We Collect information about their goals and their situation, Analyze the information, Recommend an approach, and Execute, all done with care,” added Julien.

The finalists for this recognition represent the best of the best. To be selected as a finalist, the chamber must have demonstrated organizational strength and made an impact on key community priorities, such as education, transportation, economic development and quality of life. The North Central Massachusetts Chamber was one of four finalists in its category – along with chambers in Cumming, GA; Leesburg, VA; and Tuscaloosa, AL.
“This year’s finalists are among the most impactful organizations within the industry,” said ACCE President & CEO Sheree Anne Kelly. “Following a tumultuous year, these chambers emerged as community champions, providing catalytic leadership to address their region’s greatest challenges and opportunities for prosperity.”
“While we are disappointed that we were not selected as the final recipient, we are very honored and humbled to have had the North Central Massachusetts Chamber recognized as a finalist for the 2021 Chamber of the Year Award. While we don’t do the important work we do for the accolades and awards, it is still very special to be recognized as one of the best chambers nationally by our peers.” said Roy M. Nascimento, President & CEO of the North Central Massachusetts Chamber of Commerce. “We want to express our deep appreciation and gratitude to our Board of Directors, members, partners and communities for their contribution to our success.”
This is the second time that the North Central Massachusetts Chamber of Commerce has been honored as a finalist for the National Chamber of the Year Recognition – the first was in 2017. The North Central Massachusetts Chamber is the first chamber of commerce in Massachusetts and New England to have been named a finalist by ACCE for this prestigious and competitive recognition.
Monday, August 2 at 2:00pm
Registration required! Call 978-829-1789 or register online: www.fitchburgpubliclibrary.org
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA