E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
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Nationally, the Police Athletic League (PAL) is a network of community-based youth development programs operating in partnership with local police departments and nonprofit organizations across the United States. PAL’s mission centers on using positive activities, mentorship, sports, and enrichment programs to help young people grow, learn, and build stronger relationships with law enforcement and their communities.
Locally, the Police Athletic League of North Central Massachusetts, based in Fitchburg, has been serving youth since its founding in 1980 and continues to make a meaningful impact throughout Central Massachusetts.
According to spokesperson Genero Hall, “We serve Central Mass youth and organize leagues, voluntarily introducing young people to a variety of programs while connecting diverse youth with leaders in our community and local police.” Hall emphasized the organization’s future goals, adding, “Our aim is to grow the organization as well as our relationships with local businesses. Together, we can reach more youth and provide opportunities through sponsorships for families in need. We want to expand events and programs through collaboration with businesses and nonprofit organizations.”
The City of Fitchburg’s website further defines PAL’s mission:
“It is the mission of the volunteers of the North Central Massachusetts Police Athletic/Activities League to offer youth a positive alternative to negative influences by merging sports, cultural, educational, recreational, and civic activities. PAL provides young people the opportunity to know city officials and community volunteers as friends, mentors, and role models, helping them develop leadership, self-respect, and respect for others—building good citizens for tomorrow.”
When asked what sets the Fitchburg PAL apart, Hall explained, “Many of our participants are children of parents who also grew up in PAL leagues and programs. We have a simple model—give back to the community, and the community gives back. Everything we do centers on serving youth and honoring the volunteers who make PAL possible.”
Hall described the organization’s workplace culture using four words: “Reliable, professional, team-oriented, and organized.” He added, “All voices matter and are considered in every decision.” Reflecting on doing business in North Central Massachusetts, Hall noted, “The diversity and support here are special. There’s opportunity for everyone to succeed and achieve their goals.”
PAL of North Central Massachusetts is deeply involved in the community through grants and sponsorships that help organize youth events, leagues, and start-up programs.
Regarding PAL’s connection to the Chamber of Commerce, Hall shared, “I once thought the Chamber couldn’t benefit my organization.” After meeting with Patrick O’Hara, Manager of Membership Recruitment & Engagement, his perspective changed. “I realized what I was missing by not being part of the Chamber. They make the process welcoming—not intimidating—and it feels like working with friends who connect businesses to one another. If I’d known that sooner, I would have joined years ago.” Hall added, “The customer service is excellent, and I look forward to continuing our relationship with the Chamber.”
When asked what he values most as a Chamber member, Hall said, “Quick responses, open communication, and an accessible location. Questions are always welcomed and answered.”
Hall credits community volunteers as his strongest influence and says the future of PAL “looks great.” He noted recent growth, including 40 new sign-ups, the addition of new leagues requested by parents, and the formation of a youth committee focused on expanding arts, culture, and leadership programs.
PAL primarily promotes its programs through its website, social media, and flyers. “Our most successful outreach,” Hall explained, “has been schools posting flyers digitally on their websites, sending flyers home with students, and using yard signs with QR codes.”
Hall is especially proud to be PAL’s first African American president, saying it “reflects the success of the program and our mission for positive change.” He considers his greatest professional achievement as president to be “having the opportunity to contribute to and build upon the legacy of PAL.”
As the North Central Massachusetts Chamber of Commerce welcomes new team members in 2026, we want to take a moment to express our sincere appreciation to two valued colleagues who recently departed.
Bea Lee served as our Loan Portfolio Manager, managing our microlending and revolving loan fund operations. Throughout her six year tenure, Bea worked tirelessly to support small businesses and entrepreneurs across North Central Massachusetts, helping to deploy critical capital and resources to our regional business community. Her dedication to our economic development mission made a meaningful impact. Lee left to accept a position with Bay State Savings Bank.
Maureen Babcock served as Executive Assistant for over two years, providing essential support to Chamber operations, governance, and member services. Maureen’s professionalism, attention to detail, and commitment to our mission were instrumental in keeping our organization running smoothly and serving our 650+ member businesses effectively. Babcock left to pursue other opportunities.
Since the record-breaking floods of September 2023, the Montachusett Regional Planning Commission (MRPC) and the City of Leominster have continued to understand local impacts in the aftermath and are now starting to develop strategies to mitigate damage from future disasters. The forum will be virtual on Wednesday, January 21 from 6:00-7:00 PM.
This forum is a step in building local climate resilience, reducing risk, and mitigating vulnerabilities through a better understanding of the relationships between our built environment and the impacts of climate-influenced natural hazards. Discussion topics will include:
Add to this important conversation about reducing flood risk and community vulnerability in Leominster by attending the event on January 21st. RSVPs are required; you can use this link to register.
Come meet Community Health Connections in person, get to know our teams and find your place at CHC!
Community Health Connections will be hosting a walk-in, open to the public Job Fair on Thursday, January 29, 2026 from 4:00pm-7:00pm at our Leominster Community Health & Urgent Care Center.
Don’t miss this opportunity to meet and talk with Department Managers, learn more about our nonprofit organization and enjoy snacks/drinks & fun free give-a-ways. (while supplies last.) www.chcfhc.org/careers

Funding to support library’s renovation and expansion project
Fidelity Bank announced it has pledged $40,000 to the Fitchburg Public Library Offering a World of Learning (OWL) Capital Campaign. The funding will support the renovation of the existing Wallace Library and create an entirely new children’s library to replace the previous Youth Library.
The OWL Capital Campaign is an initiative to enhance the facilities of the library’s main building, located at 610 Main Street in Fitchburg. The construction is currently underway and expected to be completed in 2026.

“As a community bank, we’re proud to help preserve the stories and values the Fitchburg Public Library has shaped to inspire generations to come,” said Towma Rastad, community engagement manager, Fidelity Bank. “This funding reflects our commitment to honoring the past while helping build a stronger, more connected future for the residents of Fitchburg.”
“We are grateful to Fidelity Bank for the generous support of our renovation and expansion project as we work to offer a world of learning for our community in a state-of-the-art facility,” said Deb Hinkle, executive director, Fitchburg Public Library. “With their commitment, we can give our community the opportunity to learn, connect and explore in a creative and innovative space.”
To learn more about the library renovation and expansion project, visit https://www.fitchburgma.gov/1028/Building-Project.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA