E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
The next edition of the North Central Massachusetts Chamber’s popular Good Morning North Central breakfast series is scheduled for Friday, November 18, 2016 from 6:45 a.m. to 9:00 a.m. at the Doubletree by Hilton, 99 Erdman Way, Leominster, MA. The November edition is sponsored by the DoubleTree by Hilton – Leominster.
El Good Morning North Central series is a high-profile, fast-paced and educational breakfast program geared towards executives, senior managers, professionals and business owners. Each of the programs has a business-oriented focus and features popular speakers to present on topics of interest to local businesses.

Mr. Nivaud was appointed to his position in April, 2016. A native of France, Nivaud brings decades of experience in the hospitality and tourism industries to the Massachusetts Office of Travel and Tourism. In 1998 he created New England Management Services (NEMS), a think tank for the hospitality industry that has been involved in consulting projects around the country and was instrumental in developing a Hotel & Residences complex at Battery Wharf in Boston in 2008. He was the Managing Director of the Boston Harbor Hotel from 1988-1999, helping to position it as an industry-leading hotel property. He founded the Boston Wine Festival, now in its 27th year, and the Boston Wine Expo, the first wine symposium in the Northeast. Nivaud also served as the Dean of the Roger A. Saunders School of Business & Hospitality Management at Newbury College. He is a Director Emeritus of the Greater Boston Convention and Visitors Bureau and served on the Board of Directors of the Greater Boston Chamber of Commerce from 1995-2013. He co-founded the Massachusetts Visitor Industry Council and created the Massachusetts Lodging Association.
Mr. Maroney, co-author of “The East Side of Addiction,” and founder of Spring Hill Recovery Center, was named CEO of the new Westminster facility in July, 2016. With 26 years of experience in substance use disorder, Maroney will lead a multidisciplinary team of clinicians and offer a broad continuum of care at RCA at Westminster. RCA supports addiction recovery through various avenues and a lifestyle change approach. While most stays range from 4 to 6 weeks, RCA can support longer stays.
The cost is just $25 for Chamber members/$40 non-members and includes a breakfast buffet. Season Tickets are also available for purchase. Pre-registration is required. For more information or to register, please contact the Chamber at 978.353.7600 ext. 235 or visit www.northcentralmass.com.
Businesses in North Central Massachusetts that are interested in expanding into developing markets overseas have the opportunity to take advantage of export assistance through a partnership between the North Central Massachusetts Chamber of Commerce and the Massachusetts Export Center, part of the Massachusetts Small Business Development Center Network.
The Massachusetts Export Center – the state’s leading provider of export development services – operates a satellite office at the North Central Massachusetts Chamber of Commerce. A Senior International Trade Advisor from the Mass Export Center is available by appointment to meet with local companies interested in exporting.
Services available to local companies include export counseling, export regulatory compliance assistance, international market research and assessment, international business development assistance, linkages to trade promotion opportunities (such as overseas trade shows and offices), export publications, and export training programs. Most of the services provided by the Mass Export Center are free and are available to businesses of all sizes, ranging from experienced exporters to small businesses just considering exporting.
For more information or to schedule an appointment with a counselor, please contact the North Central Massachusetts Chamber of Commerce at 978.353.7600 ext. 222, the Massachusetts Export Center at 617.973.8664.
By, Suzanne Farias Chair of the Board Johnny Appleseed Trail Association
As the third largest industry in Massachusetts, it’s no doubt that tourism has a major impact on the economy. In North Central Massachusetts, tourism has had a profound economic impact – and throughout the last year, tourism related revenue has continued to grow.
Tourism can be looked at in many different lights: family vacations, sports and recreation, corporate travel, group tours– all things we actively see here in North Central. These travelers spend money at gas stations, restaurants, shops and stay overnight at our local hotels. Local room tax revenue is a valuable resource for municipalities. Over the last few years, North Central Massachusetts has seen tremendous growth in room tax revenue – validating that North Central Massachusetts is growing as a popular destination.
Communities use the room tax revenue to help fund parts of their budget, as well as re-investing those dollars in tourism marketing. The Johnny Appleseed Trail Association – an affiliate of the North Central Massachusetts Chamber of Commerce – is a state recognized regional tourism council. Through investments by business owners, regional attractions and local and state government, the Johnny Appleseed Trail Association works to aggressively promote and market North Central Massachusetts as a tourism destination.
The addition of Great Wolf Lodge has been a boon to Fitchburg. The hotel, water park and conference spaces are an asset to Fitchburg’s growth and economic development. With that hotel online, room tax revenue spiked for Fitchburg in fiscal year 2015 to $937,000. That growth continued in fiscal year 2016, with an 8% increase bringing revenue to over one million dollars. Fitchburg continues to lead the region’s tourism economy with the help of Great Wolf.
In Leominster, room tax revenue growth is more aggressive than ever before. By maintaining a competitive environment for lodging and conference space, Leominster saw an unprecedented 27.5% growth in tourism revenue for fiscal year 2016. Gardner has also seen steady growth in their room tax revenue – climbing 12.4% over the previous year.
The tourism industry is not only alive and well in North Central Massachusetts – it’s thriving. In order to continue that growth, we need to continue to work regionally and collaboratively to promote North Central Massachusetts, continue investments in tourism marketing, and maintain competitive tax rates that attract travelers of all kind.
Suzanne Farias is the general manager of the DoubleTree by Hilton in Leominster and serves as the Chair of the Board for the Johnny Appleseed Trail Association.

Chef ’s Selection of German Appetizers
Boston Lager
Bratwurst Soup
Bohemian Pilsner
Apple Fennel Salad, Cider Vinaigrette
Bread Basket with Pumpernickel & Rye Breads
Honey Rye Pale Ale
Pan Seared Scallops with Pork Belly Jam
Maple Red Ale
Chipotle Cinnamon Rubbed Bone-in Center Cut Pork Chop
Chef ’s Selection of Accompaniments
Oktoberfest
Pumpkin Mousse, Whipped Cream &Toasted Pumpkin Seed
20 Pounds of Pumpkin Ale
Freshly Brewed Coffee & Assorted Teas
Sam Adams Utopia
Seasonal Music by DJ Vision
Friday, October 20, 2017 • 6:00 p.m. Registration • 6:30 p.m. Reception • 7:00 p.m. Dinner
$55.00 Per Person • $100.00 Per Couple • $450.00 Per Table of Ten
Prices include tax and administrative fees. Limited number of overnight rooms available at a discounted rate.
H
greatwolf.com/meetings
150 Great Wolf Drive • Fitchburg, MA 01420
Per person
(includes tax and gratuity)
Per person
(includes tax and gratuity)
Sunday, December 10, 2017 and
Saturday, December 16, 2017
10:30 a.m. – 1:00 p.m.
After breakfast, join us in the lobby for The Forest Friends Show,
Treat your family to a holiday breakfast!
Children ages 4-10:
$18.00
$12.00
Snowland Song and our Hot Chocolate Station!
Breakfast Buffet Menu
• Chilled orange, apple & cranberry juices
• Fresh fruit salad
• Assorted cold cereals with skim & 2% milk
• Farm fresh scrambled eggs
• Fresh biscuits with sausage gravy
• Belgian waffle station with traditional & creative kid toppings
• Crisp smoked bacon & sausage
• Home fried potatoes
• Freshly brewed coffee and assorted teas
Space is limited! Reserve today at 978.516.0155
or via email at .
TREAT YOUR STAFF TO A HOLIDAY DINNER AT
GREAT WOLF LODGE® NEW ENGLAND/FITCHBURG
Reception is from 6:00 p.m. – 7:00 p.m.
Dinner is served at 7:00 p.m.
Come and enjoy the feel of a big holiday party
for a small holiday price. Party includes:
• Hors d’oeuvres and cash bar
• Dinner buffet with a dessert station
• DJ and dancing
• Santa appearance with prizes
• Attendees will receive a voucher for 4 water park
passes to be used on a future date
Seats available Friday, December 8
and Friday, December 15, 2017.
$59.00 Per Person Includes tax and gratuity
Overnight suites available at a discounted rate.
Reserve now. Contact group sales at 978.516.0146
o
to reserve your space today!
RESERVE NOW
greatwolf.com/meetings
$39.00 Per Person Includes tax and gratuity
Treat your staff to a holiday luncheon
at Great Wolf Lodge®.
Attendees will receive a voucher for 4 water park passes
to be used on a future date
Registration begins at 11:00 a.m.
Lunch is served at 11:30 a.m.
Come and enjoy the feel of a big holiday party for a
small holiday price. Enter to win some fabulous prizes
given out by Santa himself!
Seats available Fridays, December 1,
December 8 and December 15, 2017.
Overnight suites available at a discounted rate.
Contact group sales at 978.516.0146 or
to
reserve your space today!
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA