E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Teamwork is critical for businesses in just about every industry, so it is likely that you will work as part of a team at some point in your career. Depending on your position within your organization, you may be called upon as a team leader as well. Here’s what you need to know to keep your team members in line and ensure they follow your instructions willingly.
When you first form your team, you need to establish yourself as the leader right from the start. Make sure that you are well-prepared for your first meeting so you can drive discussions and answer your team’s questions. Let your team know that you are available to help whenever they need. Remember, you are the guiding light for your team members throughout the project, so stay on top of your tasks so that you team can follow you.
Of course, you’ll do plenty of talking as the team leader, but it is just as important that you listen to your team. Because they are the ones who will be doing most of the work as you manage, they can provide unique insight as to how the project is progressing and any trouble areas that might arise. Take your team’s feedback to heart, but always keep your mind on the bigger picture as well. Your team members are each dealing with individual aspects of the project, and it is up to you to keep everyone on track towards your common goal.
While you may be able to choose the members of your team, this is not always the case, and you may be required to work with people with whom you don’t necessarily get along as friends. Although it is difficult, do your best to set your personal feelings aside. Keep your focus on the task at hand. Even if you don’t like a team member on a personal level, that doesn’t mean that you can’t still work successfully together.
Just as the captain goes down with a sinking ship, you are the responsible party as the team leader. While it may be easier to place blame on your team members for any mishaps, at the end of the day, it is you who is responsible for the successful completion of the project. Your team looks to you for direction, so if something goes wrong, you need to take responsibility.
No matter what type of project you are working on, you need to show your team that you are in it with them. No one likes to see their team leader sitting back while they do all the work, so you need to be working just as hard as your team members. At each meeting, review their progress, but also show them your progress. This way, they’ll see that you are working just as hard as they are, encouraging them to work harder for you.
Managing a team is not easy, but with careful planning and preparation, as well as a good dose of respect for your team members, you can give yourself your best chance of delivering your project successfully.
Building a positive workplace culture results in happier employees, which in turn, increases your production rates. Basically, a happy workplace is good for everyone. The question is, how can you create a positive, supporting workplace culture quickly. Check out these tips to get started.
Design an Open Floor Plan
Having a large, open floor plan lets your employees communicate with each other easily. This creates stronger team bonds and work friendships — and that alone can make your employees happy. While work shouldn’t be all about socializing, it is an important part of making your employees happy, and happier employees get more work done.
Look for New Hires That Fit In
To create a positive work culture, your employees need to get along. So it’s important for hiring managers to look for qualities in job applicants that would help them fit in at your company. For example, if most of your employees are the more casual, chatty type, you don’t want to hire someone who seems tightly wound. If you did, he or she would have a hard time working with and building relationships with your current employees. It might take you a bit longer to find someone to fill a job that will be a good fit, but finding someone who “gets” your company’s culture is worth the wait.
Be Approachable
You might tell your employees that you have an open-door policy, but do you really make them feel comfortable approaching you? Take a few minutes each day to interact with your employees. Listen to their ideas, and help them solve problems they’re having. When you show genuine interest in your employees, they know that you care about them and appreciate the work they do — and they’ll be a lot more comfortable entering your office to have a chat when needed. Also, say “hi” to people you pass in the hallways and smile frequently — it’s important for the boss to lead the way and small gestures like this show your employees that you’re happy and they should be too.
Have Some Fun
Don’t be afraid to let loose once in awhile. It’s good to have some fun with your employees. It shows them that you’re just a regular person, not someone who’s powerful and scary. Host company-wide events such as a family picnic or an office holiday party. You can also host team-building events for each team. Simply choose fun activities that require team members to work together such as a trip to the nearest escape room facility.
Recognize Accomplishments
Set reachable goals for your employees each month an give recognition awards to employees who meet or exceed their goals. Alternatively, start an Employee of the Month program and let your employees nominate their co-workers for the award. Also, when an employee reaches a small milestone, be sure to let them know that they did a great job.
Creating a positive work environment doesn’t have to be difficult. The key to success is getting your employees to bond and interact with each other and ensure they feel valued and supported.
Si las analíticas de tu sitio web se han estancado por un tiempo, quizás te estés preguntando qué puedes hacer para aumentar tu tráfico. ¿Es hora de darle un nuevo aspecto a tu sitio web? Creemos en el apoyo a los negocios locales, por lo que hemos reflexionado sobre el asunto. Echa un vistazo a 3 consejos para determinar si es el momento de actualizar la imagen de tu sitio.
Observa tu tasa de rebote — Esa es la métrica que mide cuántas personas visitan tu sitio pero se van sin realizar ninguna compra. Quizás tu sitio se ve anticuado o es difícil de navegar, y eso está haciendo que los clientes potenciales se marchen. Presta especial atención a las quejas de los clientes, ya sea por correo electrónico, teléfono o en tus plataformas de redes sociales, de que tu sitio es menos que funcional o que se ve desactualizado.
Actualizar tu sitio web es una señal para tus clientes de que te mantienes a la vanguardia en tu campo. Si estás en una competencia acalorada por clientes, la apariencia de tu sitio web puede enviar un mensaje de que eres la empresa con la que quieren tratar. Imagina visitar un sitio con contenido desactualizado, sin noticias nuevas y una apariencia anticuada. ¿No harías clic y te irías a otro lado? No le des a tus clientes la oportunidad de hacer eso.
Cada vez más, los clientes acceden a internet a través de sus dispositivos móviles y pueden frustrarse si su sitio web es difícil de navegar porque no ha sido optimizado para móviles. Si es así, necesita agregar un diseño adaptable a su sitio o ajustar su diseño adaptable actual para que se combine con la tecnología actual. Dependiendo de cómo esté codificado su sitio, puede necesitar un rediseño completo, en lugar de simplemente darle una apariencia renovada al material existente.
Te animamos a mantener tu sitio web activo y actualizado para que los clientes de toda nuestra comunidad puedan dirigir sus negocios hacia ti.

In view of the current state of the local economy due to the coronavirus, the FRA has developed the Emergency Economic Resiliency Grant consisting of an award of up to $2,500 to eligible grantees having a physical space within the Fitchburg business community. Funding is limited but the FRA hopes to provide relief to approximately 40 businesses that have been significantly vulnerable during this unprecedented time.
Applications for the grants will be available online through the FRA’s new website y Facebook page starting Monday, April 13, 2020 and review will continue until the funding runs out.
Comeketo Brazilian Steakhouse of Leominster has launched Comeketo Essentials Online Pop Market – delivering essential products straight to your door. Be their first 10 shoppers & get a $10 gift card for a dine in experience when they reopen to the public! SHOP NOW

When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA