E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
The North Central Massachusetts Chamber of Commerce and its affiliates have adopted an ambitious three-year strategic plan that builds on recent successes while charting new territory in workforce development, advocacy, and regional competitiveness.
Approved in September 2025, the plan represents the Chamber’s continued commitment to strategic, measurable growth – building on the momentum and achievements of previous strategic plans
“This plan isn’t just about what we’re going to do – it’s about the measurable impact we’re going to have on North Central Massachusetts,” said Roy M. Nascimento, IOM, CCE, President & CEO.
“We’ve proven we can deliver results. Now we’re raising the bar even higher.”


Manufacturing Council Expansion: Specialized working groups will address sector-specific challenges in advanced manufacturing, food processing, and precision manufacturing.
Transportation Management Association: A new Chamber affiliate will address regional transportation gaps that serve as barriers for workers and residents.
Tourism Destination Marketing District: Partnering with lodging members to leverage resources and dramatically expand destination marketing efforts.
Regional Business Investment Fund: Recapitalization will support priority real estate development projects, including utilizing the newly established North Central Massachusetts Land Bank.
Desarrollo de la fuerza laboral: Enhancing workforce programming to strengthen employer partnerships and increase regional talent pipeline effectiveness
Expanded Inclusion Initiatives: Targeted recruitment and engagement of young professionals, women, Latinos, and underrepresented populations as members and leaders, with a target of 15% increase.
Tony Fields, Chair of the Chamber Board of Directors, emphasized the plan’s measurable approach: “We’re not just setting aspirational goals, we’re committing to specific targets that will hold us accountable. This ensures we’re always focusing our energy where it will have the greatest impact.”
Six core values guide all Chamber initiatives:
Integrity • Excellence • Focus • Catalytic Leadership • Inclusion • Innovation
“We’re committed to ensuring that the Chamber reflects the full diversity of North Central Massachusetts,” said Allie Catlin, Vice-Chair of the Board. “These values keep us grounded while we pursue ambitious goals.”

As the Chamber embarks on this three-year journey, success will require continued partnership from the entire regional community.
“With this strategic plan as our roadmap, and with the continued support of our members and regional partners, North Central Massachusetts will continue to strengthen its position as the best region in the state to live, work, raise a family, or build a business,” Nascimento said.
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Each year, the Chamber Foundation awards approximately 25 college scholarships to support students continuing their education, made possible by contributions from members of the North Central Massachusetts Chamber of Commerce. In 2025 the Foundation also introduced a new non-traditional scholarship specifically for students pursuing trade programs or vocational training, expanding opportunities for diverse career pathways.
Students interested in applying for a scholarship in 2026 should reach out to their high school guidance department. Each school in the Chamber’s service area can submit a limited number of scholarship applicants each year. These applications will be reviewed by a committee of Chamber members. The deadline to apply is Saturday, February 28, 2026.
Since establishing its scholarship program, the North Central Massachusetts Chamber Foundation has awarded over one million dollars in scholarships. Many of these awards are made possible through contributions from Chamber members. Scholarships offered through the Chamber Foundation are often named in honor of prominent members of the North Central Massachusetts business community, whose philanthropy and commitment have significantly shaped the region, or companies that have sponsored a scholarship.
The Chamber Foundation is a 501(c)(3) non-profit organization focused on improving the area through charitable activities. Funds raised by the Foundation are primarily used for education and workforce development initiatives, as well as charitable activities in North Central Massachusetts. This includes scholarships for eligible applicants pursuing education and grants to support economic and community development projects.
Donations to support the Chamber Foundation’s scholarship program are greatly appreciated. Contributions can be mailed to the North Central Massachusetts Chamber Foundation at 860 South St., Fitchburg, MA 01420, or made securely online at www.northcentralmass.com/donate.
For those interested in sponsoring or endowing a named scholarship in honor of a prominent business or community leader, please contact Teresa Roberts, Director of Finance, or Roy Nascimento, President, at 978.353.7600 ext. 227 or 225.
For more information on the North Central Massachusetts Chamber Foundation’s scholarship program or to view a list of the named scholarships, please visit northcentralmass.com or call 978.353.7600 ext. 222.
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Last month, the Clinton Select Board held their annual tax classification hearing to set residential and commercial property tax rates for FY26. The North Central Massachusetts Chamber’s Director of Public Affairs Travis Condon testified on behalf of businesses, urging the Board to work toward a more competitive tax structure that would help Clinton attract business investment and create local jobs.
Following discussion, the Select Board voted unanimously in favor of maintaining Clinton’s current tax shift at 1.5 or 150 percent. The vote came after two separate motions for alternative shifts failed: one to increase the shift to 155 percent, supported by Vice-Chair Matthew Kobus and member Mary Dickhaut; and another to reduce the shift to 148 percent, supported by Select Board Clerk Sean Kerrigan and member William Connolly. Chair Julie Perusse served as the tiebreaking vote in both votes before the unanimous decision. At the 150 percent, the residential tax rate will be $12.98 per thousand and the commercial and industrial will be $21.58 per thousand.
Tax classification often causes confusion among residents and business owners alike. Here’s how it actually works:
Massachusetts allows municipalities to choose between two property tax systems: a single rate or a dual rate (also called a “split rate”). Under a single rate system, both residential and commercial properties are taxed at the same rate per thousand dollars of assessed value. Under a dual rate system, first allowed in the state in 1979, commercial and industrial properties are taxed at a higher rate than residential properties, meaning businesses pay significantly more in taxes on the same property value.
The “shift” percentage refers to how much of the tax burden is moved from residential properties onto commercial and industrial properties. When Clinton maintains a 150 percent shift, it’s shifting a substantial portion of the tax burden onto the business community. Massachusetts law allows municipalities to shift up to 175 percent of the burden onto commercial and industrial properties.
In Clinton, at the current 150 percent shift, the residential tax rate is $12.98 per thousand dollars of assessed value, while commercial and industrial properties pay $21.58 per thousand – a significant premium that applies before a business owner invests a single dollar in improvements or hires a single employee.
The question isn’t whether to shift a few dollars between property classes in any given year. The question is: What tax policy will help Clinton grow its commercial tax base, attract investment, and create jobs?
Communities with more competitive tax rates attract more business investment. More businesses mean more jobs for Clinton residents, more customers for other local businesses, and ultimately a larger commercial tax base. When the commercial tax base grows, it generates more total revenue for the town – which benefits everyone, including residential taxpayers.
Right now, Clinton’s split rate puts businesses at an immediate competitive disadvantage. A commercial property owner in Clinton pays higher property taxes than they would for the same property in a neighboring community with a lower shift or single tax rate – before making any improvements, before hiring any employees, before generating any economic activity. That higher tax burden exists simply because of the property’s classification, making Clinton less attractive for business investment compared to surrounding communities.
Over time, maintaining a high split rate creates a troubling cycle: the higher tax rate discourages commercial property owners from investing in improvements or expansions to their properties, knowing any increase in value will be taxed at the premium rate. Meanwhile, businesses choose to locate or expand elsewhere, existing businesses leave or close, and new investment goes to more competitive communities. As the commercial and industrial tax base shrinks, the town must either cut services or shift even more burden onto remaining taxpayers – including residents. This is exactly why other North Central Massachusetts communities have been moving toward single tax rates or more balanced splits: they recognize that attracting and retaining businesses ultimately eases the tax burden for everyone.
Moving toward a single tax rate isn’t about giving businesses a break – it’s about creating a level playing field that helps Clinton compete for the investment and economic growth that strengthens the entire community. A growing commercial base means a more stable revenue source for the town and less pressure on residential taxpayers to make up shortfalls.
In his testimony, Condon emphasized that Clinton’s tax structure directly impacts the town’s ability to compete for business investment. The economic landscape has become increasingly challenging for local businesses, with rising costs, tight labor markets, and competition from other states making it harder to attract and retain businesses.
The Chamber has consistently advocated for Clinton to narrow the gap between commercial and residential tax rates over time. In 2018, a special tax classification task force recommended that Clinton gradually reduce the split with the long-term goal of reaching a single tax rate to make the town more competitive for business investment.
Several years ago, the Select Board had been moving in that direction, gradually reducing the shift. However, recent votes over the past several years have maintained the gap rather than continuing progress toward greater tax competitiveness.
The Chamber recognizes the difficult decisions facing Clinton’s elected officials and appreciates the town’s ongoing efforts to support economic development. While we appreciate the Select Board’s decision to maintain the current split for FY26 rather than to adopt the earlier motion to increase the rate, we believe that narrowing the commercial/industrial tax gap is essential for Clinton’s economic future.
A more competitive tax structure helps attract business investment, creates employment opportunities for Clinton families, grows the commercial tax base, and ultimately provides a more stable financial foundation for the entire community. As Condon emphasized in his testimony, “This isn’t just about businesses—it’s about employment opportunities for Clinton families, growing the commercial tax base through new development, and easing the tax burden on residents.”
The Chamber was the only business and economic development organization to testify at the hearing, ensuring that businesses had a voice in this critical conversation about Clinton’s economic competitiveness. We will continue to advocate for policies that position Clinton—and all communities in North Central Massachusetts—to compete for the investment and jobs that strengthen our regional economy.
The Chamber would like to thank Select Board Clerk Sean Kerrigan and member William Connolly for their support of working toward a more competitive tax structure.
For more information, please contact Travis Condon, Public Affairs Director at 978.353.7600 ext. 224 or via email at .
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Tough Stuff Recycling, the leading provider of environmentally responsible mattress recycling services in Massachusetts, is pleased to share its successful participation in Boston Children’s Hospital’s employee led Sustainability Fair.
“It was an honor to be included in this small but mighty event,” said Mary Horsman, Northeast Manager of Sales and Marketing of Tough Stuff Recycling. “This gathering was a fantastic example of the difference a small group of committed individuals can make. Participating was a perfect opportunity to let people who care know that Tough Stuff is a resource for mattress and box spring recycling, for both individuals and institutions.”

The Sustainability Fair provided Boston Children’s employees an opportunity to learn about sustainability initiatives, discover eco-friendly products and services and connect with others who are making strides on issues that matter to them.
This unique event empowered employees with knowledge and connections that can help them make earth-friendly decisions both at work and at home.
Many attendees were glad to learn how to recycle their mattresses and box springs, in keeping with the Massachusetts Waste Ban of these items.
In addition to interacting with Sustainability Fair attendees, exhibitors were able to connect with each other and encourage the good work that each group is contributing to a more sustainable world.
Fellow participants included Boston Children’s Hospital Green Labs, Boston Children’s Hospital Blood Donor Center, Partners for World Health, Longwood Collective, Boston Climate Action Network, Medline, Medzah Industries, Mothers Out Front, Mass Save, Neeeco, Polycarbin and Brookline Pollinator Pathway.

Tough Stuff Recycling helps Massachusetts residents, businesses, and municipalities responsibly dispose of old mattresses in compliance with the state’s Mattress Waste Ban. We specialize in efficient mattress pickups, drop-off locations, and municipal partnerships that promote landfill diversion and material recovery. Find out more at Tough Stuff Recycling
LUK Inc.’s Advocacy and Advisory Board (LAAB) and Beth Barto, President & CEO, hosted a Legislative Breakfast on the morning of Friday, November 7th to introduce local and state representatives to LUK’s policy standpoints and to discuss pressing local matters. In attendance were Representative Natalie Higgins, Representative Michael Kushmerek, Senator John Cronin, Representative Meghan Kilcoyne, a representative of Senator Robyn Kennedy, and others involved in local and state politics.
Through questions posed by LUK’s Youth Leaders and references to current happenings, the legislators and LAAB members had thoughtful discussions about community access to resources, the voices of young people in policy making, and education accessibility. Legislators carefully considered every aspect of these broad topics to deliver insightful perspectives on how the Massachusetts State government is handling the issues presented. They gave information on timelines, specific budget numbers, and legislative bills that are being processed that align with the Leaders’ questions, providing a glimpse into how legislation is considered and discussed. The breakfast was a productive, informative, and worthwhile event for all and LUK is grateful for the opportunity to discuss the LAAB’s priorities.
The LAAB serves as LUK’s key resource to guide the agency’s values in action regarding social issues and to promote public policy advocacy to advance and uphold the agency’s sense of Mission.
“It felt empowering to have my voice heard, especially knowing that the people in the room were genuinely listening and interested in what youth had to say. It made me feel like my opinions mattered and that I was contributing to something bigger,” said Youth Leader, Alicia Hernandez.
Sarah Gregory, LUK’s Career Development and Event Coordinator, added “I am incredibly proud of the youth Leaders and all of the work and research they have done for this event. I am glad that they were able to have their voices heard and ask about current issues that were important to them.”
LUK, Inc. is a non-profit organization dedicated to improving the safety, health, and well-being of youth, families, and adults in Central Massachusetts. As a community-based organization, LUK’s mission is to challenge and inspire youth, adults, and families to realize their unique potential through community-based prevention, intervention, education, and support services.
For more information about LUK, Inc., visit www.LUK.org, call (800) 579-0000, or find us on Facebook (@LetUsKnowINC). Join us in building stronger communities, family by family!
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The Town of Ayer received a huge treat from the Healey-Driscoll Administration. Through the Commonwealth of Massachusetts’ FY26 Community One Stop Grant, Ayer’s Fitchburg Road Sewer Main Extension project received $500,000. This investment will allow the town to bring its existing sewer main further down Fitchburg Road, opening up not only future economic development opportunities but brand-new affordable housing options for Ayer via one particular project: Ayer Commons.
Massachusetts-based nonprofit and community development corporation Neighborhood of Affordable Housing (NOAH) owns a parcel of land along Fitchburg Road planned to be developed under the direction of MA Chapter 40B into 106 affordable housing units bearing the name Ayer Commons. Previously, NOAH’s site had no access to town wastewater service. As a result, NOAH would have been required to install an expensive onsite wastewater treatment system, which ultimately could have impacted the success and outcomes of the project.
“Ayer Commons will serve as a model of Passive House Design principles and traditional neighborhood design while being multi-modal transit-oriented,” shared NOAH Executive Director Phil Giffee. “Through the housing we build, NOAH increases access to affordable housing, creates social and economic opportunities, and empowers residents to be leaders of change. This could not be truer for Ayer.”
For major employers like Catania Oils, brand new affordable housing options in Ayer may greatly impact the quality of life for their employees and stability of business operations.
“Our hourly employees, particularly those working in manufacturing and in the warehouse, are essential to our operations,” Catania President Joseph Basile said. “They face unique challenges, including the physical demands of their roles and the need for affordable housing close to their workplace. These factors underscore the urgent need for affordable housing options in Ayer to support our workforce and ensure the sustainability of our business.”
A fourth-generation family-run business, Catania Oils employees close to 300 people with many travelling significant distances to come to work each day – for some this commute is over an hour each way.
“Ayer is proud to be a community that many people can call home,” Town Manager Robert Pontbriand said. “We consider ourselves a leader in creating and developing opportunities to increase affordable housing options so that our community remains accessible to all. We applaud the Commonwealth of Massachusetts for making this investment, and are encouraged by the public-public partnerships involved in this project to make it a success.”
The Healey-Driscoll Administration’s funding for the Fitchburg Road Utility Project compliments another major investment made by the Commonwealth this year to preserve over 100 existing affordable homes in Ayer at Devenscrest Village; 34 units will be at 60% AMI (area median income) and the remaining 79 units will be at 80% AMI. Along with the over $10 million in funding invested by the state towards Devenscrest, the Town of Ayer’s Affordable Housing Trust contributed $170,000 while the Ayer Voters approved committing $400,000 from the Community Preservation Fund at the 2025 Fall Town Meeting.
Construction of Phase I of the Ayer Commons project is anticipated to begin in 2027. More information can be found by visiting www.ayercommons.org.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA