E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
The North Central Massachusetts Chamber of Commerce has been awarded a 5-star Accreditation as a result of its sound policies, effective organizational procedures, and positive impact on the community by the Accrediting Board of the United States Chamber of Commerce. The announcement was made to an audience of nearly 300 business and community leaders at the Chamber’s Annual Business Meeting earlier this month.
Accreditation is the only national program to recognize chambers of commerce for their effective organizational procedures and community involvement. In order to achieve this recognition, a chamber must meet minimum standards in their operations and programs, including areas of governance, government affairs, communications and technology. This comprehensive self-review was conducted over a four-month period and required preparation of an extensive application, including compilation and review of volumes of materials required by the Accrediting Board, and demonstration of competency in nine core areas ranging from finance to facilities.
Of the approximately 7,000 chambers in the U.S., there are currently only 140 5-Star rated chambers, which represent the top three percent of all chambers in the country. In Massachusetts, the North Central Massachusetts Chamber is one of only two chambers with this prestigious accreditation.
“When chambers of commerce earn the distinction of becoming accredited, it is a mark of excellence for the organization, its staff, and its leadership” said Raymond P. Towle, U.S. Chamber vice president, Federation Relations and Institute for Organization Management. “This rigorous review includes all aspects of a chamber’s policies, operations, and programming. Accredited chambers are recognized for their continued advocacy of free enterprise, and for their commitment to serving members and their local business communities. Congratulations on this tremendous accomplishment.”
“We are incredibly honored to receive this national designation which places us among the best chambers of commerce in the country,” said Roy M. Nascimento, president & CEO, North Central Massachusetts Chamber of Commerce. “We challenged ourselves to improve our Chamber for the betterment of our members and our region. Receiving this accreditation only motivates us to continue to remain engaged, active and innovative on behalf of our members and communities in North Central Massachusetts.”
Local chambers are rated Accredited, 3-Stars, 4-Stars, or 5-Stars. State chambers are recognized as either Accredited State Chamber or Accredited State Chamber with Distinction. The final determination is made by the Accrediting Board.
The accreditation report noted the North Central Massachusetts Chamber has demonstrated an excellent track record of operating a successful chamber and achieving desirable results for its members. Several of the Chamber’s programs, events and initiatives were highlighted for special recognition, including its leadership role in helping members and the community navigate the COVID-19 pandemic, and the Chamber’s leadership in talent and workforce development. The Chamber also received special recognition for its thoughtful and impactful efforts around government affairs and volunteer recognition, and for investments it has made in technology.
Fitchburg | Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber | 5-Star Accreditation | United States Chamber of Commerce
In a partnership with MassHire, the North Central Massachusetts Chamber of Commerce will be hosting officials from the MassHire Rapid Response team for one-on-one appointments with local employers. The meetings are an opportunity to discuss any specific matters related to a company’s hiring and retention of skilled workers, as well as to review state resources available to support a company’s talent needs.
Scott Percifull, Program Coordinator for MassHire’s Rapid Response team will be available at the Chamber office by appointment on Wednesday, June 28 between 9:00 a.m. to 1:00 p.m. The appointments are in thirty minute increments and are first come, first serve. The meetings are free and confidential, available on a non-discriminatory basis, and are handicapped accessible.
The MassHire Department of Career Services oversees Massachusetts’s network of MassHire Career Centers that assist businesses in finding qualified workers, providing job seekers with career guidance as well as referrals to jobs and training. Employers can take advantage of employment and training resources, including assistance with recruitment and hiring, job matching with potential hires, tax credit programs, and labor market information.
For more information or to schedule an appointment, please contact Terry Young, Manager of Talent and Education Initiatives at the Chamber at (978) 353-7600 ext. 244 or via email at or Maureen Babcock, Executive Assistant at the Chamber at 978) 353-7600 ext. 222 or via email at .
Fitchburg | Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber of Commerce | Local Networking Events | Masshire Workforce
Students were recognized during a luncheon at the Mount Wachusett Community College Leominster Campus on May 24
The North Central Massachusetts Chamber of Commerce Community Leadership Institute (CLI) Class of 2023 recognized the first recipients of the CLI annual scholarship program on May 24 at the Mount Wachusett Community College Leominster Campus.
Seven individuals who are enrolled with MY TURN, an organization that helps people develop their skills, goals and self-confidence through alternative education, post-secondary planning, career exploration and employment training, each received a $2,000 scholarship. The recipients will use the funding to help bridge the financial gap to attend programs in cosmetology, electrical engineering, licensed practical nursing, human services, or toward tuition to attend a community college or four-year university.
“It was an amazing experience working with the CLI members throughout our program year,” said Nicole Conroy, executive director, MY TURN. “The investment in our youth has been priceless and has led to a partnership that will continue into the future, and our students who received the scholarships said they have continued motivation to work hard to reach their goals.”
The event featured remarks from Conroy and Terry Young, manager of talent and education initiatives, North Central Massachusetts Chamber of Commerce. Maria Milagros, an award-winning speaker, award nominated author, TEDx speaker, storyteller and empowerment life coach, provided the keynote address.
The non-traditional scholarships were an outgrowth of a community project undertaken by the CLI Class of 2023. Funding was provided by local companies and individuals as a result of outreach by the CLI Class. The CLI Scholarship Committee, comprised of eight CLI class members, selected the recipients from applications submitted by individuals participating in the MY TURN, Inc. program who did not qualify for traditional scholarships or other funding opportunities.
The Chamber developed the CLI program in 1988 to inspire a new generation of community leaders to enthusiastically assume important roles in their community while motivating participants from diverse backgrounds to be influential in the region’s future. CLI is dedicated to providing participants with individual leadership skills and a deep understanding of the region. Participants are sponsored for the nine-month program by their business and are seen as leaders or potential leaders within their company and community. In addition to the monthly day-long sessions, participants are required to work in teams on different community projects that can have an impact in the region. Previous CLI projects included the creation of a new non-profit organization to help with holiday gifts for families dealing with a loved one’s cancer diagnosis to a project designed to improve the appearance of vacant business windows in a downtown business district to create interest in future business development and community inclusion.
For more information on the Instituto de Liderazgo Comunitario, through the North Central Massachusetts Chamber Commerce, please visit northcentralmass.com or call 978.353.7600, ext. 222. The Chamber is now accepting applications for the Community Leadership Institute Class of 2024.
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber | Massachusetts Education System | Massachusetts Education Investments | Massachusetts Community Investments | Community Leadership Institute | Class of 2023 Awards | Non-Traditional Scholarships
Ginny’s Helping Hand, Inc., a food pantry and thrift shop, today welcomed The Paper Store employees to the non-profit’s Mechanic Street location to recognize a recent fundraiser supporting the non-profit’s mission to help those in the community survive and thrive.
The fundraiser, which was held in July, offered the opportunity for community members to purchase VIP Early Access tickets to The Paper Store’s Warehouse Sale, with 100 percent of the early access tickets donated to Ginny’s Helping Hand. The sold-out event welcomed more than 250 people and raised more than $6,000 for Ginny’s Helping Hand. In addition to the financial donation, the organization also received $375 in donations from shoppers and non-perishable items. Additionally, six pallets worth of clothing donations were provided from The Paper Store following the sale to Ginny’s Thrift Store.
In the week following the historic floods in the City of Leominster, The Paper Store again reached out to Ginny’s Helping Hand to offer support. This time, the store donated a portion of its Leominster’s location proceeds in the week following the flood to Ginny’s Helping Hand, resulting in approximately $3,000 toward the organization’s flood relief efforts.
“We would like to thank The Paper Store for partnering with us and for their unwavering commitment to helping us provide much needed emergency resources for those in our community who need it most,” said Brandon L. Robbins, executive director, Ginny’s Helping Hand. “This support will go a long way in helping the more than 2,000 clients we serve each month.”
The Paper Store, which is located at Water Tower Plaza in Leominster, is a family-owned, specialty gift business offering an array of exclusive curated gifts, fashion, jewelry, home décor, kids’ toys, stationery and more.
“The Paper Store was thrilled to partner with local Leominster charity Ginny’s Helping Hand as the beneficiary of our first annual Warehouse Sale. We are proud over $9,000 is going back into the community to help families struggling with food insecurity and with the additional funds for those who were affected by the floods,” said Tom Anderson, president and CEO, The Paper Store.
Robert J. Morton, president and CEO of bankHometown, is kicking off the bank’s annual Neighbors Helping Neighbors fundraising drive for 2023 to help support local food pantries. The annual appeal is part of the bank’s charitable giving program, The Giving Tree, which reflects the bank’s commitment to making a real difference in the neighborhoods it serves.
This marks the 20th year of the bank’s annual appeal, which invites bank customers, employees, and community members to donate money between November 1 and November 30 to help fight food insecurity. All donations up to $2,500 per customer will be matched dollar for dollar by bankHometown and the total raised will be divided among participating food pantries across Massachusetts and Connecticut in communities the bank serves. In 2022, through contributions and matching donations, the campaign raised over $66,000, and since inception has donated more than $331,000.
Donations of any amount are encouraged. As an added incentive to give, the bank offers those who donate the opportunity enter a drawing to win a $25 gift card, which will be awarded at each of its 16 locations.
“Neighbors Helping Neighbors shows how communities can come together to help others in need,” said Morton. “bankHometown is proud to lead this annual giving tradition. We thank everyone who selflessly gives each year.”
Those who wish to participate have until November 30 to make their donations. Checks should be made payable to “bankHometown Neighbors” and can be dropped off at any bankHometown branch or mailed to:
Mary C. Mulrenin
Executive Secretary
bankHometown
31 Sutton Avenue
Oxford, MA 01450
A total of 16 food pantries will be supported this year and include:
Massachusetts Food Pantries:
Athol Salvation Army Food Pantry
Auburn Youth and Family Services Food Pantry
CARE Food Pantry, Clinton
Food Share, Southbridge, Charlton & Sturbridge
Friendly House Pantry, Worcester
Ginny’s Helping Hand, Inc., Leominster
Millbury Senior Center Food Pantry
Oxford Ecumenical Food Shelf
Sutton Senior Center Michael A. Chizy Food Pantry
St. John’s Food for the Poor, Worcester
St. Vincent de Paul Food Pantry, Webster
Connecticut Food Pantries:
Community Kitchens of Northeastern CT, Killingly
Daily Bread, Putnam
Friends of Assisi, Killingly
Project PIN Food Pantry, Moosup
Thompson Ecumenical Empowerment Group

Pictured left to right, Childcare Director Pamela Christian Ridings, Executive Director Lisa Welcome and School Age Childcare and Camp Director Chelsea deBettencourt.
Through its Community Impact Fund for 2023-24, UWNCM awarded $616,335 to 31 agencies, funding 40 programs. The Community Impact Fund is a long-standing UWNCM initiative that supports critical programs in the areas of Early Education and Youth Development, Basic Needs and Economic Opportunity &
Financial Literacy.
The latest round of grants was awarded in year three of a four-year cycle and is expected to make an impact for over 97,000 households based on results from the previous year, which saw a 32% increase in households served from year one. Funding will be spread throughout the 22 communities in UWNCM’s service area and support a diverse array of programs.
YMCA of Central Massachusetts – Montachusett Branch in Fitchburg received grants for three programs that will provide enrichment opportunities for children from pre-K to youth as well as support services for families. The agency’s Executive Director, Lisa Welcome, says, “We are so grateful to UWNCM for their on-going support of our initiatives for children and families. This funding will go a long way to further our cause to strengthen the foundations of community through programs and services that support youth development, healthy living and social responsibility.”
UWNCM also recently distributed $182,810 to 13 agencies through the Department of Elementary and Secondary Education’s (DESE) After School and Out-of-School Time (ASOST) Program. Funds were made available through a $4.5 million grant awarded by DESE to a regional effort of United Ways located in Central, North Central and South-Central Massachusetts with the goal of helping after school and out-of-school time programs rebound from impacts of COVID-19.
The most recent distribution is the sixth round of grants awarded and will support after school programs for the 2024 school year, from enabling youth to learn about themselves through nature, to providing positive female role models to young girls in underserved communities. In total, UWNCM has distributed nearly $1.4 million in DESE grants to local non-profit organizations, public school systems and towns and municipalities, with additional rounds to come.
The Guild of St. Agnes, based in Worcester, received a DESE grant to bring the Snapology program, which introduces students to STEM topics through creative play, to the greater Gardner area.
Katie Sullivan, Director of Communications & Development, Guild of St. Agnes, says, “Our summer Snapology program supported by UWNCM was a huge success! The children love being actively engaged in STEM/STEAM teambuilding projects using toys from LEGO® and K’Nex along with programming technologies. This program is a highlight at several of our school age sites, and we are extremely excited to have them back during this school year!”
Speaking about both grant programs, UWNCM Director of Community Impact Judy Tomlinson adds, “With these two initiatives, UWNCM is thrilled to support agencies that are tackling critical problems in our community by offering both well-proven and innovative solutions. As always, we are grateful to our donors, community partners and volunteers for joining with us to provide immediate relief to people in need while building a brighter future for all.”
United Way de North Central Massachusetts presta servicios a las comunidades de Ashburnham, Ashby, Athol, Ayer, Devens, Fitchburg, Gardner, Groton, Harvard, Hubbardston, Leominster, Littleton, Pepperell, Lunenburg, Petersham, Phillipston, Royalston, Shirley, Templeton, Townsend, Westminster y Winchendon.
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA